Yonke imikhiqizo Community Forum

Following a switch off and restart triggered I think by a Windows update, Thunderbird is not displaying any messages in my Inbox, though it is showing the number of messages in the Inbox title bar. 'Drafts' and 'Sent' all display correctly, but the 'Inbox' is blank with a grey icon of an envelope and the statement: "No message found". I am an IT novice. I looked on the 'help' pages. I have checked that no filters are set. I have right-clicked on the 'Inbox' title to display the menu with 'properties' at the bottom. I have clicked on that to bring up the dialog box with the "Repair" icon. It shows 'Inbox' in the 'Name' box but I note that the 'Location' box is blank. Presumably it should not be. Presumably it should show either the location of locally stored messages on my hard drive, or the location of the messages on the email server. I am not sure which. I have found the directory on my hard drive where I believe the messages are stored locally. The size of the file suggests to me that they are all there. The periodic 'Checking for new messages' is happening, but nothing is displaying, though a check via webmail shows that new messages are arriving on the server. What should I do to get my Inbox to display correctly? With many thanks, Iain

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

I have seen many questions a bit like mine but they all refer to downloading emails. Mine is different: "The folder 'Trash on my@email.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." It now happens on two different email addresses (one is POP one is IMAP). Trash seems otherwise to work and can be deleted. But still this alarm. MAS OS 15.1.1 (24B91) - latest Thunderbird 128.5.2esr (64-bit)

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

I'm working in Windows 11 on my PC and can't find the menu tab to change layout of my email. The only instructions I see were posted ibn 2017. Why is this so difficult?

Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

When I use my PC (main device) Thunderbird shows individual mail folders, on my iPad the default mail client as well as individual account folders has an 'All Inboxes' This is very useful as 95% of my mail will go to one account .... so having an 'All folders' account ensures I don't miss a mail arriving on a less used account.

Is there a way to set this up on Thunderbird?

Microsoft outlook warned that I will no longer be able to use thunderbird after Sept 16th unless I use Oauth. I've tried changing settings to allow Oauth, but it's not listed as an option fot outgoing mail. Is this because I'm running windows 7? Is there any way around this, I want to keep win 7?

Thanks...

Just wondering why when I organize/delete my emails in TB (have several accounts in there) my profile size does not go down but always up? Should I be refreshing or something like that?

I have a new w11 laptop. I would like to install Thunderbird. I have 8 email accounts on the old W10 computer. I plan on keeping the old W10 computer running and using TB. All my accounts are IMAP--Yahoo, gmail, hotmail (now outlook) but I have an pretty extensive Local folder collection on the old W10 Would I be better off just installing TB on the new W11 computer and adding each email and start fresh or should I venture into copying the W10 profile (some of the instructions seem a bit confusing). If I add all my emails as a fresh start to the new W11 computer could I then just copy the LOCAL folders in the W10 Profile and paste it into the W11 profile?

HI, I have TBird 102.15.1 64Bit installed on several different PCs and laptops. On my main Laptop I checked the Roaming\Thunderbird folder properties and found the following: Size on Disk: 35.8 GB Contains 253,172 files and 1,533 Folders. Is their anyway I can reduce the size? My TBird seems to be running slowly and occasionally stalls. I do not want to switch back to Outlook client program, I am not a Microsoft supporter. I do know I could move mail to local folders but would that mean I could only access them from one machine? Thanks.

I've never knowingly installed a non-mainline thunderbird, but earlier this week I started getting the following when I open Thunderbird:

This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use. Use at your own risk, this build is the same quality as Thunderbird Beta.

Checking the version of thunderbird.exe It says its v131, which happens to be the same as the copy of Firefox installed. When I remove and reinstall Thunderbird it starts off as 128 but quickly changes to 131, even after uninstalling Firefox. (Also annoyingly, this stomps on the version in the profile, which 128 claims is no longer compatible, because Thunderbird isn't clever enough to save a copy of files when it makes "breaking" changes to user files)

I wouldn't being on 131 if actually worked, but it gets stuck in the handshake with my IMAP server, and doesn't even show the local folder caches. (It also for some reason shows the window controls on left side of the window title bar, rather than the right).

How can I restore standard functionality?

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

In Thunderbird I see two methods of accessing/editing SMTP settings for email accounts.

1. Using the "Outgoing Server (SMTP)" which displays all the email accounts in a list. You then select one and click "Edit" to view or edit it.

2. On each email account page there is an "Edit SMTP server" button. Click that to view or edit the SMTP settings for that account.

I'm seeing two problems:

1 - The settings made using #1 above don't carry over into what I see using #2 above.

2 - Using method #2 above, changing the SMTP settings for my newest email account also changes the settings (seen using #2 above) on one other email account. And vice-versa.

What could be causing this?

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

I've used Thunderbird for years, and I LOVE it! A few days ago, my hard drive died. I had it replaced, and I've used my data backup to recover much. I did NOT have programs/apps backed up. I need VERY SPECIFIC steps to download and reinstall Thunderbird so that it uses my old profile. Should I first delete EVERYTHING having to do with Thunderbird and start anew? I did download it today and then went to the C:Users/Owner/AppData/Roaming/Thunderbird folder. In that folder, I deleted the "new" profile file (I think!). Then I moved my backed up folder called Profiles into that directory. I tried to get Thunderbird to use that profile, but no luck. I'm reasonably intelligent (I've been told!), but I can't figure how to do this, and I truly need a step-by-step blueprint. Do I download Thunderbird first? If so, what do I then do to make it find the old profile. I'm running Windows 11 Home on a PC. Right now, I'm going for a long walk to clear my brain. In the interim, if one of you really smart, nice experts could give me instructions on how to do this, I'd be eternally grateful. I have numerous folders, and some really important old emails in that old profile. I also would like to be able to retrieve my address book and calendars ... which I ASSUME are part of the old profile. Thanks in advance for ANY assistance! Don't assume I know ANYTHING!!