Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites,… (funda kabanzi)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Asked by Xavier Tepeli 7 izinyanga ezidlule

Last reply by Vexi 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (funda kabanzi)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 1 unyaka odlule

Last reply by metropical 7 izinyanga ezidlule

  • Kusonjululiwe

The "Payment Methods" section has disappeared.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passk… (funda kabanzi)

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Asked by Privato 2 izinyanga ezidlule

Answered by DJ_SANYEE 1 inyanga edlule

  • Okugcinwe kunqolobane

Is it possible to have all my addons, extensions and bookmarks on a new PC.

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions. I'm on another new co… (funda kabanzi)

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions.

I'm on another new computer many years later and when I signed into my account I don't see my bookmarks, extensions and addons anymore.

Anything change since many years ago?

Asked by greekguy80 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (funda kabanzi)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 8 izinyanga ezidlule

Answered by remotesolitude 6 izinyanga ezidlule

  • Kusonjululiwe

Still having bookmarks sync problems

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735) I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone… (funda kabanzi)

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Asked by kFirefoxForum 1 inyanga edlule

Answered by kFirefoxForum 1 inyanga edlule

Ready to Scan

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is… (funda kabanzi)

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is no such option there at all.

I am doing this signed-in into my Mozilla account.

Thanks in advance, Tadej Peršič from Slovenia 🇸🇮

Asked by tadejp 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

sync doesn't pair

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed … (funda kabanzi)

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

Asked by JohnDThompson 1 inyanga edlule

Last reply by JohnDThompson 1 inyanga edlule

  • Kusonjululiwe

need to replace bookmarks on server not merge them, w/bookmarks on locale device

need to replace bookmarks on server not merge them, w/bookmarks on locale device currently when i log in it merges what is on server w/ what i just reworked and getting … (funda kabanzi)

need to replace bookmarks on server not merge them, w/bookmarks on locale device

currently when i log in it merges what is on server w/ what i just reworked and getting rid of multiples ... will have to do this again as i clean even more so need ot know how to accomplish exchange not merger

Asked by Grande Maeztre Tygre Compazzion 3 emasontweni adlule

Answered by Paul 3 emasontweni adlule

  • Okugcinwe kunqolobane

Firefox sync on Android does not save history

I have setup an account for my mobile devices, a Samsung A25 phone and a Kindle fire HD 10. My original goal was to backup/copy my browsing history from the kindle fire. … (funda kabanzi)

I have setup an account for my mobile devices, a Samsung A25 phone and a Kindle fire HD 10. My original goal was to backup/copy my browsing history from the kindle fire. Tabs and bookmarks seem to be synced to my desktop from the fire but history is not. History from the Samsung appears to be synced to the desktop and the kindle fire but the fire's history does not appear on my desktop. The Firefox version on the kindle is 133.0.3 (Build #2016060959), hg-7ed49fe90e84+ GV: 133.0.3-20241209150345 AS: 133.0. I have tried signing out and in repeatedly on both the desktop and the kindle and did sync now many times. I really want to save this history and I don't think I should have to root the device, with all the problems that causes, just to copy the history file.

Asked by daleonfire 1 unyaka odlule

Last reply by daleonfire 1 unyaka odlule

  • Okugcinwe kunqolobane

Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (funda kabanzi)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Asked by daniel.jatres 9 izinyanga ezidlule

Last reply by daniel.jatres 9 izinyanga ezidlule