Yonke imikhiqizo Community Forum

with a computer cleaning i deleted my passwords on my macbook. should not happen. on my iphone they still exist. how can i get all passwords from firefox on my phone back to my firefox browser on my macbook? when i sync i am afraid to delete the passwords on my phone too..

thanks for help sarah

I believe I had all this synced in Firefox Settings before I made the upgrade. Like all you fellow former users of Windows 10, I had to upgrade to Windows 11; and did so two days ago. Now, I found that I do not have under History any of the former sites I not only visited but also had tabs open. What can I do, if anything, to recover them? Under the Add-ons Manager, if this helps, I already had the app Tab Session Manager, but don't know how to use it. Thanks to all in advance who may have made this same upgrade. Many out there are still on Windows 10.

So recently I had reinstalled windows and reformated all my drives, I am also sure that this account is my only firefox account. But when i checked the sync data it shows only 1 sync data which is today 14/3/2025. I am also sure that I had left all my sync data as default therefore it should have automatically sync. But currently I do not have access to my bookmarks, etc

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

Dear Support Team

I hope this message finds you well.

I am reaching out to report an issue I am currently facing. I recently changed my device, and upon attempting to sync my Mozilla Firefox account on the new device, I noticed that all my data—including bookmarks and saved passwords—appears to be missing.

Please note that my previous device is no longer in my possession and has been formatted, so I no longer have access to the original data.

I would greatly appreciate your assistance in recovering my data and saved logins, as many of them are not stored in any other browser.

Thank you in advance for your kind support. I look forward to your response.

Best regards,

So.... I ended up getting a new laptop and I signed in on my mozilla account and it turns out I have lost everysingle bookmarks/saved stuff / passwords etc....

Now... the thing is I do not have my old laptop anymore cause it doesn't even turn on.. I did not make a backup cause I thought all this information is saved online...

What do I do now to get my old stuff back???

Thank you

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

Hello I installed Windows some time ago, after that when I installed Firefox and added my account to it, none of my data was there, even though I had backed up a lot of passwords, bookmarks and add-ons. Now I have to check if I have any data. Syncing is not happening. Please check my account and help me recover my data.

Thank you very much.

I am thinking about trying sync now that I have both a Windows and Mac computer. Each has a different set of bookmarks, so let's just look at that.

I create an account. I set up sync on my PC. I then sign in on the MAC. What happens to bookmarks?

I would hope that the first time the PC bookmarks are made identical on the MAC. Then, regardless of which changes in the future, the additon or deletion or d=editng of a bookmark is echo's on the other device.

Is my thinking right? Can I force thePC to be the first accurate listing of bookmarks? And everything else I choose to sync?

Thanks.

I used the new CleanMyMac and the think has removed the passwords from Firefox on my iMac. I still have them on my iPhone in both Lockwise and the Passwords app. Sync doesn't seem to alter anything. Anyone know a way to re-establish these in the iMac's Firefox?

Thanks.

A.

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

Hi, I just switched laptop< I no longer have my old one. I thought I'd just have log in to Firefox to recover all my information, like bookmarks and saved passwords, but now that I'm logged in, I can't find any of that. Is it possible I didn't save it? Can you help me recover it?

Thanks in advance.

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis