Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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firefox crashes on startup, about:home crashes about:addons crashes

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, … (funda kabanzi)

I had been using firefox for years without a problem and all of the sudden today it started crashing. first it was the newly opened tabs but now even about:home crashes, about:addons crashes, Tried uninstalling and deleting APPDATA mozilla folders, still same problem. If I manually type www.google.com it gets there no problem but once I hit search it crashes. I submitted few crash reports bp-5361b127-3a0e-4a53-bfca-f96e00181213 bp-1ed948b2-9c81-4062-810c-7e1090181213 I am getting this in the report ' jsimd_idct_islow_avx2' but earlier it was a different message. Recently ORIGIN got updated and I installed logitech setpoint to connect my keyboard to the receiver and then I uninstalled setpoint and all logitech software related to mouse and keyboard. Sidenote I just clicked on Search Mozilla Support for this signature and it got me to the website without crashing.

Please let me know if you need any additional information. Thank You

Asked by snowonweb 1 unyaka odlule

Last reply by snowonweb 1 unyaka odlule

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Firefox will not open at all.

My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will n… (funda kabanzi)

My computer is 6 years old so it is pretty old in computer terms. It has Windows 7 32 bit and 4G of RAM. Firefox has been getting slow for a while but now it just will not open at all when I click on it though when I shut down the computer it says "firefox needs to be shut down force re-start".

I have tried installing and re-installing, deleting all the App Data etc but this achieves nothing. I can't even get the program to respond by going to all programs ans using shift key to open in safe mode. Internet Explorer and Chrome work perfectly and load within a few seconds. I support the ideals of Mozilla and use the browser on my phone and Ipad but I am finally losing patience with it on desk top. Any ideas on how to solve this before I walk away? I have tried every single option you list on your site and nothing.

Asked by MattBod 4 iminyaka edlule

Last reply by guigs 3 iminyaka edlule

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firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (funda kabanzi)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox hanging up or crashing every time I open it. Won't open in safe mode either.

I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then … (funda kabanzi)

I tried to delete browsing and web history when closing Firefox and this problem happened with Firefox immediately hanging up not closing except on 'force quit' and then totally not opening at all. It won't open in Safe Mode just zilch happening! Nothing I've tried has worked. I've removed and reinstalled Firefox, it but the same immediately happens. I am an older person and not a tech head! So need some simple instructions. Presently I am using Safari and but would like to get Firefox back and reinstalled again so I can access my book marks. Thanks for your help.

Asked by Maurpd 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

I am getting the missing profile error in the latest Firefox Quantum but can't fix it

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'… (funda kabanzi)

I suddenly started getting the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I followed the directions for removing the .ini file (I'm on Mac OS High Sierra). But the problem didn't go away.

I tried using the Firefox Profile Manager. It does launch the profile manager window where there were no profiles. I created a new profile. It then opened Firefox. I could use it ok. But then I closed Firefox and re-opened it and got the error again.

Here is what shows up in my console window when I run the profile manager:

MacBook-Pro-2:me$ sudo /Applications/Firefox.app/Contents/MacOS/firefox-bin -P MacBook-Pro-2:me$ 2017-11-30 14:27:41.594 plugin-container[8508:15019641] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xb943, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:27:57.203 plugin-container[8524:15021634] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xae3f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes. 2017-11-30 14:28:11.580 plugin-container[8533:15023234] *** CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0xc23f, name = 'com.apple.tsm.portname' See /usr/include/servers/bootstrap_defs.h for the error codes.

I can't get this browser to work at all! Is there a way to completely uninstall and start over?

Asked by emergingdzns 2 iminyaka edlule

Last reply by andrewjohnstrong 2 iminyaka edlule

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How do I correct Firefox only starting with creation of new profile each time?

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (funda kabanzi)

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.

Asked by badlhby 5 iminyaka edlule

Answered by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

what is a key looking icon on toolbar at logon?

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disa… (funda kabanzi)

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disappears but after a shot time the whole computer locks up and I have to reboot. Can anybody help or is the puter dead?

Asked by dexrek 5 iminyaka edlule

Last reply by dexrek 5 iminyaka edlule

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Firefox won't start after installation on Windows 10/64-bit

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I … (funda kabanzi)

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I have tried everything suggested here https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions without luck.

In particular, I uninstalled Firefox with Windows 10 "Add and Remove Programs". Then I deleted all Mozilla/Firefox folders under \AppData. Then I went through the registry and deleted every Mozilla or Firefox key. I rebooted, and reinstalled Firefox from scratch using the installer. There are no errors on installation; however, when I then try to launch Firefox, nothing happens (the process is visible in task manager or pslist, but otherwise no windows opens). I have also tried launching firefox.exe from the command shell; likewise, no errors or other response--it just stays spawns the pid but then no window opens or other visible indication that Firefox is there.

I've tried variations on this uninstall/purge/reboot process several times without any progress. I just can't get firefox.exe to launch at all on this system. Otherwise, the box seems to functioning perfectly, and all other common web browsers work fine.

I've also tried launching in safe mode (via command line or keypress) but get no different result.

Any ideas for narrowing the issue?

Asked by Adam J. Kessel 2 iminyaka edlule

Answered by Adam J. Kessel 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox is non responsive when it opens.

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came u… (funda kabanzi)

Firefox was running slowly, so I closed Firefox and re-booted the computer. When I tried to re-initialize Firefox, only the very top portion, above the solid line, came up, and Firefox was immediately not responsive, and it would close only via the Windows "not responsive" window or the Task Master, not via the "x" in the upper right. I tried to initialize several times, re-booted, and tried again. I have also tried uninstalling and re-installing Firefox, with the same result. Is there any way that I can get Firefox back?

Note: I'm using Google Chrome now, because Firefox won't work at all.

Asked by grbartlett 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (funda kabanzi)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Asked by Potato_Pio 1 unyaka odlule

Answered by Potato_Pio 1 unyaka odlule

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Page not found error

FF 58.0.2 64-bit Windows 7 64-bit My home page is http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html Frequently, when I open FF, I get the following error: "P… (funda kabanzi)

FF 58.0.2 64-bit Windows 7 64-bit

My home page is

http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html

Frequently, when I open FF, I get the following error:

"Page Not Found (HTTP 404)

The page requested could not be found at this location.

If you navigated using a bookmark, we suggest you delete it or update the bookmark pointing to this site"

However, when I highlight the url in the address box, copy it, then paste it into a new tab, the page opens. The address is exactly the same in the new tab as in the one giving the error message.

I've scanned for malware, rootkits, viruses - all for nothing.

I've uninstalled and re-installed FF - no change.

Can anyone advise what else I can do, please?

Asked by gwilki 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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Firefox crashes / doesn't open

Hi, Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time. Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106 Thank you for a… (funda kabanzi)

Hi,

Firefox does not open. No safe mode, no admin mode. Crash Report window opens every time.

Here's the Crash ID: bp-f980db56-97ed-46dc-a9bd-b743a0181106

Thank you for any suggestions.

Carsten

Asked by new_user 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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firefox hangs intermittantly, firefox health report just runs rotating circle, can not ask question on firefox community, using IE right now

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36 when I try to use firefox to ask a question on this site nothing happens when I press the su… (funda kabanzi)

new computer, ASUS zenbook, windows 8.1, Norton Internet Security, firefox 36

when I try to use firefox to ask a question on this site nothing happens when I press the submit button, am asking this by using IE

Asked by markminnc 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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restore session set but not working

i tried to set firefox** to show restore session as I login but it does not and is NOT a high-lighted option in history either please help ** following instructions poste… (funda kabanzi)

i tried to set firefox** to show restore session as I login but it does not and is NOT a high-lighted option in history either please help

** following instructions posted in firefox help "show my windows and tabs from last time" in options

Asked by crispy41 5 iminyaka edlule

Last reply by crispy41 5 iminyaka edlule

  • Ikhiyiwe
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FIrefox Hangs on Start - No I/O

Frequently when I re-start Firefox (it seems to crash about once a day), the firefox exe process hangs with NO I/O. Firerfox does not even get to the point of asking me … (funda kabanzi)

Frequently when I re-start Firefox (it seems to crash about once a day), the firefox exe process hangs with NO I/O. Firerfox does not even get to the point of asking me if I really want to start in safe mode. I tried getting a dump via the Task Manager, but taskmgr tells me "permission denied". Attached is a screen capture of the latest occurrence. This is the latest FF 46.0.1 on Windows 7 Professional 32-bit.

--Barry Finkel

Asked by bsfinkel 4 iminyaka edlule

Last reply by John99 4 iminyaka edlule

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Firefox dont work normally

I cant say what is it but i cant use firefox at all. Some pages it open but some not, on google it works as it is shown in the picture. Please help i cant use another br… (funda kabanzi)

I cant say what is it but i cant use firefox at all. Some pages it open but some not, on google it works as it is shown in the picture. Please help i cant use another browser. Thanks

Asked by Saki1015 2 iminyaka edlule

Last reply by Saki1015 2 iminyaka edlule

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Firefox crashes in safe mode after clean install

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127 Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini… (funda kabanzi)

Crash ID: bp-554928df-de36-4d6c-8965-d4bd02150127

Hi, just recently my Firefox 35 has been crashing at launch even in safe mode on Mac Os X Mavericks 10.9.5 on a Mac Mini 2.3 Ghz Intel Core i5.

I have tried: - deleting firefox and mozilla folders in Application Support - deleting org.mozilla.firefox.plist - uninstalling flash - reinstalling the browser - downgrading to Firefox 34 and the crashes persist. I haven't had other problems with this computer.

Asked by phoyt 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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How to I set add-ons to be enabled by default?

All of my add-ons are disabled each bootup or wake it from sleep and start of Firefox session. Once I decide an add-on is desired, I want it to default to be enabled ra… (funda kabanzi)

All of my add-ons are disabled each bootup or wake it from sleep and start of Firefox session. Once I decide an add-on is desired, I want it to default to be enabled rather than disabled on statup. I've done my best to set preferences to allow my add-ons by default, but either I'm ignorant of how to do it, or it is not obvious

Example add-ons: 1Password; Adobe Acrobat Create PDF; Disconnect; NoScript: Open With Photoshop; Privacy Badger; Self-Destructing Cookies

I've been a very satisfied Firefox user for years but since about ver. 41 (i'm on v. 41.0.2 now) Firefox has become too inconvenient

Asked by dtvz 5 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule