Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bit… (funda kabanzi)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

Asked by REAL 2PAC 10 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Video playback on Firefox for Linux Fedora

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another… (funda kabanzi)

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

Asked by Jure 10 izinyanga ezidlule

Answered by mjb 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Right click acting strange

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list … (funda kabanzi)

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list of options i see when right clicking. It includes copy and mut and full screen options for video that i never had before.

135.0.1 (64-bit) on Win11

Asked by audiom8tes 1 unyaka odlule

Answered by audiom8tes 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube at max 720p?

Do you know of a mod that won't allow Youtube to have a resolution higher than 720p, including when embedded? I almost-always have Youtube at 480p when watching through t… (funda kabanzi)

Do you know of a mod that won't allow Youtube to have a resolution higher than 720p, including when embedded? I almost-always have Youtube at 480p when watching through their site. I noticed that when watching a video on another site and that it's embedding Youtube, that the resolution is higher > 480p and in those cases it's not rare to be > 720p.

I'd like a mod or setting so that when it's active that Youtube can't have a resolution higher than 720p, including when embedded. Any idea if there's something alike?

Thank you kindly for your help

Asked by DynV 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Battery usage

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything … (funda kabanzi)

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything with Apple and they said it is a Firefox issues. I don't have any extensions, add on etc. Thoughts?

Asked by orders7946 11 izinyanga ezidlule

Answered by jonzn4SUSE 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. I… (funda kabanzi)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Asked by razzvy20 9 izinyanga ezidlule

Answered by razzvy20 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Translation is not working as expected

As far as I can tell from reading the help pages, the Firefox translation feature should automatically translate any page in any available language, unless explicitly set… (funda kabanzi)

As far as I can tell from reading the help pages, the Firefox translation feature should automatically translate any page in any available language, unless explicitly set not to do so. However, I observe that no translation occurs unless I first select text, right click, and select translate, and even then, the translation is presented as unformatted text in a separate dialog box, which is not much better than copying and pasting web pages into some other translator service. Am I missing something here?

Sadly, this is not even close to being competitive with the Google Translate level of functionality. I use Google Translate every day to read package labels in grocery stores, road signs, and a host of other written sources of information. Occasionally, I even use it to hold conversations with people I would not otherwise be able to talk to. So far, I am nearly monolingual, and I am unwilling to do without this; I probably wouldn't travel if it were not available. It does tie me to that fraction of the surface area of the earth where high speed internet access is generally available, but I don't really need to go any places where it is not; I am not trying to hike across Antarctica. I understand that there is a loss of privacy when dealing with Google, but I do whatever I can to fend that off, and the value of the free services I receive in exchange is huge. What's the future of Firefox in this respect?

Asked by Bruce Girton 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (funda kabanzi)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to sign in to Reddit

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can clic… (funda kabanzi)

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can click 'Log In', enter my username and password, and then it is impossible for me to click the Log In button to advance. Left clicking the button, pressing enter, pressing tab until it is highlighted then pressing space, none of these work. I can open Edge and log in no problem. What do I need to do to fix this?

Asked by christopher.kalmin 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

2fa not working. i've tried a couple of auth. apps.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned… (funda kabanzi)

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Asked by AdrianRamos1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (funda kabanzi)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 11 izinyanga ezidlule

Answered by jonzn4SUSE 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or m… (funda kabanzi)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Wrong web site

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you fix it… (funda kabanzi)

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you fix it ??

Asked by re105fww 11 izinyanga ezidlule

Answered by James 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Fire Fox - New Profile

Fire Fox - This profile was last used with a newer version of this App - Create a new profile. After logging into my account, I saw a Fire Fox page showing new features.… (funda kabanzi)

Fire Fox - This profile was last used with a newer version of this App - Create a new profile.

After logging into my account, I saw a Fire Fox page showing new features. Upon downloading Fire Fox, I saw the the above message. I didn't want a new profile, but there wasn't an option to close the window and to just continue to use the newer version that was already installed ???

I tried Control / ALT / Delete . Upon restarting it showed the same message! I uninstalled Fire Fox, which surely has not helped things.

Am I able to restore the profile from the "newer version"? Otherwise, I will probably have to setup Fire Fox from scratch and have lost all bookmarks.

Thanks so much for your assistance. Myles

Asked by md81e2 11 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). … (funda kabanzi)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 1 unyaka odlule

Answered by mistermunir 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (funda kabanzi)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 1 unyaka odlule

Answered by Dave F 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (funda kabanzi)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Asked by OldBob2 1 unyaka odlule

Answered by OldBob2 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (funda kabanzi)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 1 unyaka odlule

Answered by Martink444 ABC 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (funda kabanzi)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 11 izinyanga ezidlule

Answered by ahmet ozdemir 11 izinyanga ezidlule