Yonke imikhiqizo Community Forum

I changed my Google account password just today. I have used Thunderbird on PC for Gmail without issues for years. I went into Thunderbird Saved Passwords and changed the appropriate line to the new Gmail password. I restarted Thunderbird and tried to send a test e-mail. I kept getting "Login to account Google Mail failed" with a box of 3 options, Retry, Enter New Password or Cancel. When I click on either Retry or Enter New Password, it doesn't give me a chance to enter a password and goes immediately into the same "Login to account Google Mail failed" box with the 3 options. I searched and read the support and one of the option is to remove the line from Saved Passwords and re-create it. I did that and tried to send another test e-mail. Now I'm still not getting a chance to enter a new password. I keep getting the box with the 3 options which doesn't allow me to enter a new password. There isn't a new entry in the Saved Passwords.

Strange thing is Thunderbird is receiving new e-mails fine. I'm just not able to send.

Thanks.

Hello,

I am requesting assistance with a persistent issue in Thunderbird involving a Google Workspace (Gmail) account for my domain, dantanas.com.

Incoming IMAP works correctly. However, outgoing SMTP authentication fails every time.

Symptoms

The Google OAuth login window never appears when Thunderbird attempts to authenticate SMTP.

Sending mail produces the error: “Unable to authenticate to Outgoing server (SMTP). Please check the password and verify the authentication method.”

IMAP works normally, but SMTP never prompts for OAuth authentication.

Thunderbird also does not allow me to have a Junk/Spam folder for this account — the option appears disabled or unavailable.

Current configuration Thunderbird is using

SMTP Server: smtp.gmail.com Port: 465 or 587 Security: SSL/TLS or STARTTLS Authentication: OAuth2 User: max@dantanas.com

IMAP Server: imap.gmail.com Port: 993 Security: SSL/TLS Authentication: OAuth2

What I have already done

Verified DNS MX and DKIM records on the domain (email receiving works).

Confirmed I can log in to the account in a browser with no issues.

Tried both port 465 and 587.

Removed and re-added SMTP servers in Thunderbird.

Forced Thunderbird to attempt OAuth2 authentication, but the OAuth window never appears.

Tested other clients, which authenticate correctly — suggesting the issue is specific to Thunderbird.

Expected behavior

Thunderbird should open a Google OAuth browser window to authenticate SMTP. This never occurs, which prevents SMTP from working entirely.

Request

Could you please advise:

Why Thunderbird does not open the Google OAuth authentication window for SMTP?

Whether there is a known issue affecting Google Workspace OAuth in Thunderbird?

How to reset or repair Thunderbird’s OAuth behavior?

Why Thunderbird does not allow the creation or use of a Junk/Spam folder for this account?

Any guidance would be appreciated. I’ve spent considerable time troubleshooting, and resolving the OAuth prompt issue is essential for SMTP functionality.

Thank you, Max Makowski max@dantanas.com

Suddenly I am getting a pop-up window on Thunderbird asking me to sign in to continue with Mozilla Thunderbird email. It populates my email address and after clicking ‘next’ it says.

‘400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know’.

i cannot send or receive through Thunderbird, at present. Who is the genius out there that can tell me what to do?

皆様、はじめまして。 先日、ThunderbirdにGmailアドレスも追加登録しました。 が、パスワード変更が必要になった為、Google で Gmail のパスワードを変更した後に、Thunderbirdに登録しているGmailアドレスでは受送信出来なくなりました。 従ってThunderbird での Gmail送信エラー画面でパスワードを変更しようとしたのですが「新しいパスワードを入力」への入力を受け付けてくれませんでした。 更にパスワードリストで変更出来るかとリストを出そうとしましたら、Thunderbirdがユーザー名とパスワードを聞いてきました。 でも、ThunderbirdはＰＣが変わっても、ダウンロード、インストールさせて頂くだけで、メールアドレス等の設定をすれば使えますので、敢えてユーザー名やパスワードを登録した記憶がございません？

結局、「その他」を選んだらPINを入れることによってパスワードは見られたのですが。 後でパスワードマネージャーのリストを見てもThunderbird は載っていませんでした。じゃあ、パスワードマネージャーは何というユーザー名を入れたのか？判らず気になります💦

Thunderbird が「メールアドレスのユーザー名」でなく？、単に「ユーザー名」と聞いてきた場合、何を入力すれば良いのでしょう？ 登録した複数のメールアドレスの中のどれかを入力すれば良かったのでしょうか？

その後、Googleから本人確認をしてきましたので、Gmailのパスワードを入れ、スマホで「はい、私です」をクリックしたら、ThunderbirdでもGmailの受送信が出来るようにはなりました。

ただ、もし、Thunderbird ソフトに対するユーザー名とパスワードがあるのなら、なんとかしないといけませんので、お尋ねしております。（初めてThunderbird を使わせていただいた頃のメールアドレスはスパムの為に削除して無くなっております。）

よろしくお願いいたします。m(__)m

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

I removed Gmail from my Thunderbird after Gmail became unreliable. (I had Gmail coming through T-bird for many years with no hassles..). I then attempted to re-install the Gmail client in T-bird using Gmails directions. Gmail took over my Thunderbird account! I then removed the Gmail account completely... I now get a notice in Thunderbird to sign in with GOOGLE after all my T-bird imap access is done and Tbird is open. The page (Google notice) which appears asks me to sign in with Google account. I want to get rid of this annoying notice. The notice can easily be dismissed but it is really annoying when it appears every time I open T-bird. Any ideas or help much appreciated! ..Btw - I attempted to get help from Google and they dismissed my case saying it was contrary to their policy etc....!! Help!

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

new password for email has been accepted by the server host but not being recognized by Thunderbird.

IE: I can sign in to sprctrum.net but cannot add xxx@tampabay.rr.com email address to Thunderbird. I have gone to settings/passwords and first simply changed the existing password to a new one (the same as spectrum.net). Didn't work, then I deleted the whole account in passwords and tried to add it back in but still got this same message.

Authentication error. Show less

Unable to log in at server. Probably wrong configuration, username or password.

While trying to retrieve new messages for one of my email accounts, I keep getting the message "Login to server xxx.xxx.xxx with username xxx@xxx.xxx failed."

I click the "Enter New Password" button and enter the same password that I use to successfully login to the account on a browser, and it STILL fails and keeps showing the same message box.

This started happening this morning. Have others reported this problem? What do I need to check to see if there is a problem in either Thunderbird or in my email account settings?

Thanks for your help!

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

You think since it’s a security breach you’d almost be able to disconnect, but no! You genius’s put a “sign out” button where a kill switch is needed. Now find out who the [redacted] is in my account and audit the settings for temperance!.

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have been asked several times this morning to either login to Microsoft account or enter a new password. Entered my "regular" Microsoft/Outlook password when asked and told TB to save it. Still getting authentication problems. Password I am using WILL log me into the Outlook website. Any clues?

I accidentally clicked on "never remember passwords" and now Firefox doesn't ask me if I want it to remember a password. How do I reverse that so that Firefox does ask me if I want to remember the password?

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

I have two problems that may be related: 1. I can not get my spectrum email (cfl.rr.com) account to work. I believe that it is not accepting my password. when I use the automatic setup I got an error so I tried the manual setup:

Manual Configuration – [Re-test button ] the following settings were found by probing the given server Incoming server Protocol: IMAP Hostname: mobile.charter.net Port: 993 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

Outgoing server Hostname: mobile.charter.net Port: 587 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

However I get these errors: [trying to get messages] Logging to account TaylorsOfPalmBay@cfl.rr.com failed Logging to server mobile.charter.net with user name TaylorsOfPalmBay@cfl.rr.com failed.

and if I try to send a message [trying to compose and send a message] Sending of the message failed. Unable to authenticate to Outgoing server (STMP) mobile.charter.net. Please check the password and verify the ‘Authentication method’ in ‘Account settings | Outgoing server (SMTP)’.

I used the following for set up • Username: Your full Spectrum email address • Password: Your Spectrum email password • SSL: On • Protocol: IMAP • Incoming Server Port: 993 • Outgoing Server Port: 587 • Requires Authentication: Yes, or checked [normal password was the only option]

2. The second problem is that I added other accounts gmail, yahoo, and hotmail and they are failing when trying to send messages.

I have multiple gmail accounts set up on Thunderbird. They were all working fine until I traveled overseas and came back. Then, all of a sudden, 1 gmail account stopped working. The rest kept working fine. I checked the settings and they were correct. I removed the account and tried to set it up again (about 10 times), but kept getting the same error message: "Unable to log in at server. Probably wrong configuration, username or password." The automatic configuration passed and I even tried manually configuring to the recommended settings to no avail.

The only thing I can think of is that when traveling overseas and trying to get online, Thunderbird and/or Gmail asks for further security verification, and I just avoided using Thunderbird altogether while abroad. Upon my return, I started getting this error message. It is extremely inconvenient to have to use the Gmail interface for only 1 email (my main email!). Does anybody know anything I can do to repair this? I'm almost tempted to use another email client altogether to make my life more efficient as the new setup is not sustainable.

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?