Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Constantly signed out of various websites, requiring verification everytime despite all the changes with history and cookies

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years. Soon after, I d… (funda kabanzi)

Hi, I had the idea to try Opera browser as I saw various videos about it. Firefox does slow me down at times even though it's what I have used for years.

Soon after, I defaulted back to using Firefox but the settings must have gotten changed. Everytime I wish to log in to any site, I have to type in my email again. The passwords usually are the old ones that show up.

With Amazon for instance. I must sign in and verify with codes sent to my mobile few times a day. I have searched for help online and gone through the cookies and history and privacy settings, turn this on or that off, don't do this and don't do that. Despite all that, the sites don't remember my email logins. If I go from voucher code to another site, it doesn't remember my credentials, so I don't get the deal or voucher. Amazon on my mobile works perfect but on my laptop, it's just a nightmare to have to sign in and verify each time. Outlook refuses to recognize my password most times and so it goes on.

If I cannot fix this asap, I will then have to remove Firefox as a browser altogether and find anything else that works! Please advise. Last time I reached out to Firefox, I never heard back! Fingers Crossed x

sharad

Asked by sharad1 8 izinyanga ezidlule

Last reply by NoahSUMO 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (funda kabanzi)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 7 izinyanga ezidlule

Last reply by GerardR 4 izinyanga ezidlule

Thunderbird forgets or deletes the email account connection password.

Hi, I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused… (funda kabanzi)

Hi,

 I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused by the antivirus, outages or saturation of the internet connection or the mail provider itself giving a login failure and consequently, requesting the login credentials.
 The only check I can do is to check in Settings -> Privacy & Security -> Password and I see that only the outgoing mail credentials are there but not the incoming mail credentials when they should be stored.

Would there be any possibility or option to never ask for the credentials and can only be changed from the password window?

Thank you. Regards

Asked by Abelardo A.M. 4 izinyanga ezidlule

Last reply by wdolson 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Secure mail key for password

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. M… (funda kabanzi)

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

Asked by gratica 9 izinyanga ezidlule

Answered by gratica 9 izinyanga ezidlule

Client TLS certificate

I have added a certificate to the Thunderbird Certificate Manager (localcert.png), with the info as shown in certdetails.png. However, Thunderbird is not sending the cert… (funda kabanzi)

I have added a certificate to the Thunderbird Certificate Manager (localcert.png), with the info as shown in certdetails.png. However, Thunderbird is not sending the certificate. I have "When a server requests my personal certificate" set to "Ask me every time". I also tried choosing "Select one automatically" but that did not change the result.

However, my mail server, which uses TLS client certificates as one factor in sender authentication says: May 27 02:00:05 Mercury2 smtpd[9850]: b972fe936721dfe0 smtp disconnected reason="io-error: handshake failed: error:0A0000C7:SSL routines::peer did not return a certificate"

What am I doing wrong in the config that is causing Thunderbird to not send the certificate?

Details of SW in use: OS Ubuntu 24.04.2 LTS Mail server OpenSMTPD opensmtpd-7.6.0,1 on FreeBSD Thunderbird 128.10.2esr (64-bit) installed from snap $ snap info thunderbird name: thunderbird summary: Mozilla Thunderbird email application publisher: Canonical✓ store-url: https://snapcraft.io/thunderbird contact: https://www.thunderbird.net/contact/ license: unset description: |

 Thunderbird is a free email application that’s easy to set up and customize
 - and it’s loaded with great features!

commands:

 - thunderbird

snap-id: k1Ml1O9GzSO2QftV0ZlWSbUfQ78nN460 tracking: latest/stable refresh-date: 3 days ago, at 10:48 MDT channels:

 latest/stable:    128.10.2esr-1 2025-05-23 (734) 220MB -
 latest/candidate: 128.11.0esr-1 2025-05-23 (735) 220MB -
 latest/beta:      139.0b4-2     2025-05-20 (731) 236MB -
 latest/edge:      ↑                                    

installed: 128.10.2esr-1 (734) 220MB -

Asked by kingham1 3 emasontweni adlule

Last reply by kingham1 3 emasontweni adlule

Login password works fine on Wave webmail. It fails on Thunderbird + Linux

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage. How do I set a password in Thunder… (funda kabanzi)

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage.

How do I set a password in Thunderbird that works?

Asked by Mike Carron 5 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

  • Kusonjululiwe

Unable to reset Tbird password since resetting password in Juno popmail

Some security bobble forced me to change my password in Juno. I can now access my email on line in webmail, but cannot send or download messages. See screenshots. THA… (funda kabanzi)

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

Asked by Kathy Van Dame 5 izinyanga ezidlule

Answered by Toad-Hall 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (funda kabanzi)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Asked by Diana Ambrose 8 izinyanga ezidlule

Answered by Diana Ambrose 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Can't authenticate with Outlook.com's SMTP server. Requires Oauth but Thunderbird doesn't show this option in the drop down

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not wo… (funda kabanzi)

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not work" and it's for a personal account so I go visit this article on the hellish ever-changing landscape that is The Microsoft Knowledgebase - All of the server connection settings (address, port, TLS flavor) match - ... but Microsoft wants me to use either "Modern Auth / OAuth2" (other methods are being depreciated), neither of which seem to be available in Thunderbird. - This seems strange since the account itself is using Oauth for the IMAP connection. Why isn't it an option for SMTP? - I try to work around it by creating a new app password on my Microsoft account... - I still get an error telling me to enter a new password (with the checkbox to save in password manager)

Asked by Twisted_Code 8 izinyanga ezidlule

Last reply by Twisted_Code 8 izinyanga ezidlule

HELP! Can't sign-in to my Thunderbird account on my laptop

I keep getting a box that says: "Login to account failed" Then a blue question mark and "Login to server inbound.att.net. with username failed Then three tabs: Retry - … (funda kabanzi)

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel


I put in the correct password each time, and the box just keeps coming back up.

Asked by sylvanwinds 4 izinyanga ezidlule

Last reply by sfhowes 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Problem with setting up account on Hulu

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not w… (funda kabanzi)

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Asked by DirtyDog 6 izinyanga ezidlule

Answered by DirtyDog 6 izinyanga ezidlule

"Sign in to Google" popup - argh!

Please put Thunderbird back the way it was. I have several different email accounts in Thunderbird, I'm obviously logged into Google on one of those accounts, but for a … (funda kabanzi)

Please put Thunderbird back the way it was. I have several different email accounts in Thunderbird, I'm obviously logged into Google on one of those accounts, but for a while now TB constantly asks me to "Login to Google" - when I already am. i.e. It's asking me again and again, to login to one of the OTHER email/google accounts - and I don't want to, because I bet the moment I do, TB will popup the window again, wanting me to login to previous one. And so round and round we go.

Also the popup is poorly designed, because not all of it fits on the screen. i.e. It's oversized, so you can't see the top or bottom "bar" and there's no way I can see to adjust it. I detest this pointless popup, constantly appearing, having to first click on the white space, and then hit the ESC key to get rid of it (until next time). Why would you do this? We've always been able to have multiple email/gmail accounts, all with different login details, and all the email accounts still seem to be receiving email okay... so why add this annoying popup? Please remove it.

Asked by TheBassOfTreble 3 izinyanga ezidlule

Last reply by TheBassOfTreble 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Comcast Email Settings

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You … (funda kabanzi)

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

Asked by Joseph Horvath 8 izinyanga ezidlule

Last reply by Laptop 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't Change Authentication Method to OAuth for Microsoft SMTP Server

I can’t complete the steps to change to OAuth for my Hotmail account. The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But… (funda kabanzi)

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

  • No authentication
  • Normal password (this is the one I currently use)
  • Encrypted password
  • Kerberos / GSSAPI
  • NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Asked by 9212cp406 9 izinyanga ezidlule

Answered by david 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (funda kabanzi)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Are you f*cking serious if a password reset deletes all passwords and bookmarks?

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not sy… (funda kabanzi)

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!

Asked by hk 9 izinyanga ezidlule

Last reply by NoahSUMO 9 izinyanga ezidlule

Authentication for Thunderbird to access Gmail

I have read this post [https://support.mozilla.org/en-US/que.../1484529] and I am having the same problem. It appears the OP has now gone away as there are no more updat… (funda kabanzi)

I have read this post [https://support.mozilla.org/en-US/que.../1484529] and I am having the same problem. It appears the OP has now gone away as there are no more updates. It appears they have either given up or found a solution and not posted it.

Question: On every start of Thunderbird, I get the popup from Google requesting access for TB to my gmail account that I am using here. I answer yes to allow TB and then this is followed up by an email from Google to my gmail acount and my backup email. Is this correct the correct operation? I personally don't think so as I thought everything should be transparent after setting things up. I don't seem have this probem with my other two gmail accounts either. I have tried repeatedly to find out how to fix this but I have not been successful. I have found numerous articles about this in various forums but they have either been extremely vague or not posted the solution. I am almost sure something changed a while ago but I don't know what it was.

I would be very grateful if someone could tell me how to fix this.

Asked by David Johns 4 izinyanga ezidlule

Last reply by DavidGG 4 izinyanga ezidlule

  • Kusonjululiwe

Primary Password won't Reset

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. … (funda kabanzi)

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.

Asked by purchase20 3 izinyanga ezidlule

Answered by purchase20 3 izinyanga ezidlule