Yonke imikhiqizo Community Forum

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

I followed all of the appropriate steps including downloading the add-on to try and upload my .mbox google takeout folder. However, when I go to upload it, my computer won't let me select the folder. What should I do?

The old email account is from when I was in grad school and I no longer have access to this email. I'm really hoping to open it to pull out some important info.

When sending email thru Thunderbird on PC, sentbox always shows emails sent twice (but only received once).

If I send email thru my phone, sent mail shows sent only once, so I know it's a problem with Thunderbird.

Any ideas?

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

I have a bunch of email subfolders showing up in Thunderbird which have nothing in them. Their names appear in italic, greyed-out. No matter how many times I delete them, when I reopen Thunderbird they've just reappeared in their previous location. This includes three in the Deleted folder.

I'm using IMAP and the phantom folders are not there in my provider's webmail interface, so it must be a local problem.

I know from internet search that lots of people have had this. Solutions elsewhere that I've already tried and that didn't work:

- unsubscribing from the folders: they appear in the subscribed list but without any checkbox next to them - deleting the .msf, panacea, etc. files: the folders reappear just the same after doing this

Has anyone found a fix that works? This is my work email account and the clutter in my folder pane is really unhelpful!

I have added multiple email accounts to Thunderbird numerous times. Tonight I added one with no problem. However, I tried to add another account and it would not take. That it, the semi-automatic set up screen failed to add the new account. I rechecked all settings many times and they were perfect. Yet Thunderbird won't let me add the account.

As a test I tried to add the account to the Windows 10 built-in email client. It worked flawlessly with the same settings I tried to use with Thunderbird.

This is driving me crazy. I really wish Thunderbird had a pure manual email account setup routine. I really don't like the automatic system of adding an account.

Any help would be greatly appreciated.

How to save attachments from several eMails at the same time. Looking to save all attachments from tens of messages without the need of doing it one message by one. Is there a way to do this?

Kind Regards

Robert

I have multiple email addresses. I save and move all emails to one email address. When I reply, the "FROM" address always defaults to that email address in which I am saving the emails. So for example, if someone emails me at email1@email.com and I save that email in email2@email.com, then later respond to that email, it uses email2@email.com as the "FROM" email.

Shouldn't it reply using the ORIGINAL email address?

Hello,

I changed on my desktop system from classic Firefox (Rapid channel) to the Firefox ESR-version. And now I search a firefox ESR-version for my Android-smartphone.

--> Does also an ESR-version exist for Andoird like for desktop systems?

Thanks a lot for a short reply! Best regards, Martin

I recently upgraded to version 60 from (I think) 58 something. Now there is no HTML tab above the body of the email and I can find no way to get into the HTML. Why has this gone away or, if it hasn't gone away, how do I get to it?

Hello, today I decided to create a new Firefox Profile. I set the directory of this profile to be my desktop, which is where I usually put things (downloads and such) by default. I thought it would create another folder there on the desktop and put everything inside that, but instead it put a bunch of junk on my desktop. No big deal, right, I can just delete the profile, and that other junk should also be deleted. Well, not only did deleting the Firefox profile delete the extra junk that was created while making the profile, it also, for some reason, has deleted about 90% of everything else on my desktop as well. There are now only a few seemingly random things left on the desktop, that it decided to spare for whatever reason.

Where did everything go? The recycle bin is empty.. Most of it was just shortcuts, not a big deal, but I did have a few folders with some rather important work that I would very much like to retrieve. Please tell me Firefox didn't just nuke my desktop, and that all of those things are now unrecoverable? Windows 7 64 bit

Thanks very much.

Hello

Last week I deleted my browsing history, I had don't so since 2023, sadly I just found out that I need to restore a number of those close pages, I found the same topic on the site however it's from 2020 :

1. Click "Start" > "Search" > "Tools" > "Folder Options." 2. Click "View" > select "Show hidden files and folders" > uncheck "Hide extensions for known file types" and "Hide protected operating system files". 3. Click search in "All Files and Folders" in the C Drive > type index.dat in search bar > click "Search". 4. Download and install index.dat file reader on your PC if you don't have one. 5. Open index.dat file within the reader > Click on the Firefox browsing history you want to restore > Click "Restore". Then you can open your Firefox browser to check all your restored history now.

I followed the above steps until nr 5, it does not show me any data on firefox

I use Protonmail - a web-based email app. They do not provide spellchecking, but say that the Firefox spellchecker should work in their email composer (it used to work so for me!) but, despite having Settings/General/Spellchecker ticked, and a dictionary (GB) selected (and, I see, the spellchecker working in this dialogue box) it is not working in the Protonmail composer.

Help!!

I'm running Firefox 100.0 (64 bit) on windows 10 pro 21H2. I've been using Firefox to access Flightradar24 to view real time flight across the globe. All of a sudden today the map doesn't appear any more . I think they use Google maps and overlay their info.

The maps show properly in MS EDGE and Google Chrome.

I've attached a screen shot of what I get.

Thanks

Nor

Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the required location. You would send a "ping" informing you, - Email received - Email "not" received When it comes to very important email's, this tool was a great asset. Why was this very important (secure) "Option" removed? Thanks

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.