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Not able to log in to my email accounts at Zoho.com or gmail since July - "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (1 gmail account and 4 zoho)

I have been using Thunderbird email for numerous years. At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) compu… (funda kabanzi)

I have been using Thunderbird email for numerous years.

At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) computer for the trip (with Thunderbird installed, of course.

Around July 5th I tried to peruse my email using Thunderbird on the laptop and was unsuccessful.... Zoho kept rejecting my email account password(s).... "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (see attached)

I had the same issue with my account at gmail.com (Google mail) using Thunderbird. I have no other email accounts.

I assumed I had made some sort of mistake in the Thunderbird account settings on the laptop, but I had no way to compare the settings to my home computer (nobody there at my home and I was away on an extended trip)

Zoho was unable to assist me with Thunderbird. I assumed I did something wrong when I configured Thunderbird on the laptop and tried numerous parameter alterations without success.

I am able to access my email accounts at Zoho when I go to zoho.com directly, but compared to Thunderbird their interface is unwieldy and doesn't allow much screen space for email content (and, of course, I'm not able to save read emails to my Thunderbird local accounts).

I just returned from my extended trip and find that I now have the same issues on my home desktop computer, which was working fine when I left the last week of June. It (Thunderbird on my home desktop computer) also, rejects logins to my email accounts at Zoho and at Googlemail. Strangely, I can read new emails in the Thunderbird email accounts, but I am unable to reply to them or forward them.

The only logical explanation I can come up with is that an automatic update caused these issues. In fact, my home computer has a Thunderbird icon on the desktop that I'm not certain was there before (I keep most of my important program icons in program category folders on my desktop and in my quick-access bar at the bottom of my Win 10 desktop screen... so if an icon shows up on my desktop, I assume it is because of a product update). I am currently at Thunderbird 78.14.0 (64-bit).

I am trying to think of ways I can verify that an automatic update caused the issue.

I am able to log in to my email accounts by directly using zoho.com or google.com, but much prefer Thunderbird. I am hoping for suggestions as to why neither of my Thunderbird copies (desktop and laptop) are able to log in to receive email.

Thoughts and suggestions????

Asked by car-nuts 4 izinyanga ezidlule

Last reply by Matt 5 ezinsukwini ezidlule

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Tbird keeps sending me requests to install current copy of Tbird, it doesn't work, what do I need to do?

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reins… (funda kabanzi)

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reinstall of the current program, twice. I'm still getting the requests. I have another problem that has become even more troublesome to me. For that last 6-7 days my in box fills with what started as a combination of the current days emails & not eliminated emails going back 5 years, all randomly together. Now, it's current and going back up to 4 months together. If you think it could help to give you info by Phone, my Number: xxx-xxx-xxxx

Asked by Don 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

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The Video Resumer add on stopped working (for youtube) after recent updates, please help.

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example… (funda kabanzi)

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example, when you click through YouTube videos, back and forth, they always start from the beginning. No more. With this extension, previously seen videos will resume from where you left them at. Even if you restart your browser." I have: Author Appteligent LTD Version 1.2.3 Last Updated December 10, 2019

Asked by Asinus 2 iminyaka edlule

Last reply by kumarpawar 1 unyaka odlule

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the location of the: address bar, the navigation bar, and why does firefox keep changing the name?

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will any… (funda kabanzi)

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will anyone tell me the location, or how they may be accessed. If the most basic data is EXCLUDED, because EVERYONE ALREADY KNOWS EVERYTHING ABOUT FIREFOX, how is the new user to find anything? I have spent 7 hours on your website, because this browser idles at almost a gig of RAM on the browser homepage, I researched and found out I'm supposed use the "navigation bar" unfortunately someone forgot include it's location. It's great that you include the data that the "minimize memory usage" button exists as a tool, BUT WHERE IN THE HELL WAS IT HIDDEN? I have never experienced a product that intentionally excludes instructions, and there is no way to get any help or service, and I'm left with this poor excuse for customer service with leaving questions that will never be answered. Thanking you in advance for NO HELP OR SERVICE, James Erb(email address).

Asked by Henry 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Cannot send email

This is a problem that has been in thunderbird for years, thru many versions and reported by many, most recently here http://forums.mozillazine.org/viewtopic.php?f=39&… (funda kabanzi)

This is a problem that has been in thunderbird for years, thru many versions and reported by many, most recently here http://forums.mozillazine.org/viewtopic.php?f=39&t=3060830 and the reportees include me. It is an intermittent problem - does not happen often - but it is still going on (v68.6.0). The usual responses of disconnects passwords etc are simply ineffective, at least in my case. I've figured out some workarounds that do work, and I got so frustrated today that I trapped the screenshots (2), and attach them herewith: 1. pressing send - gets the login failed message (fail1 image) 2. pressing cancel - gets the send message failure panel (fail2 image).

By accident I found a way that worked, and with experience discovered there are others that also work without any recourse to changing smtp login data: workaround 1 - immediately press send again: frequently sends OK workaround 2 - save the message as draft, and then change the focus of TB to anything eg read a message in the inbox. Then select draft, open the message draft waiting there and press send: most often works. workaround 3 - save as draft, close TB, wait, re-open TB, open draft select the message there, and press send. workaround 4 - save as draft, close TB, re-boot the PC, open TB, open draft select the message there, and press send.

It seems clear that the issue is with TB in some way, it is beyond irritating and I cannot understand why after all the reports that have been made the TB coders have not isolated a cause and fixed it.

Asked by Davik03 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (funda kabanzi)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

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Messages and account information are missing

Turned on my laptop this morning and opened Thunderbird. All of my messages were gone. All of my contacts were gone. My account information is also gone. It is as if Th… (funda kabanzi)

Turned on my laptop this morning and opened Thunderbird. All of my messages were gone. All of my contacts were gone. My account information is also gone. It is as if Thunderbird was just installed. I opened Firefox and found the same thing. All of my passwords and everything else, gone.

Asked by Skiddingme 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

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Printing Webpages Using Firefox: Issue Resolved

Version 73.0.1 When printing a webpage from Firefox (Open Menu->Print), the print preview mode is displayed. On most websites with multiple pages, each page displays t… (funda kabanzi)

Version 73.0.1

When printing a webpage from Firefox (Open Menu->Print), the print preview mode is displayed. On most websites with multiple pages, each page displays the full text in order.

However, on some websites with multiple pages, the first page displays text but the second page only shows the header in the top left and the website in the top right but the page is blank. On other webpages, full webpage text is displayed but it is out of order.

When using Opera, the webpages that showed blank text or out of order text in Firefox are displayed completely and in the correct order.

Is it a website browser compatibility and configuration issue (the webpage is only configured correctly for certain browsers) or Is this a known Firefox glitch that causes some pages not to be displayed correctly in print preview mode?

I hope that my question is clear.

Asked by Buddy2014 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

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Need help to debug imap authentication failure with gmail.

I seem to be experiencing an issue similar to here: https://support.google.com/mail/thread/4528103?msgid=19227686 Only in my case none of the workarounds seem to fix it. … (funda kabanzi)

I seem to be experiencing an issue similar to here:

https://support.google.com/mail/thread/4528103?msgid=19227686

Only in my case none of the workarounds seem to fix it. I was already using an app password and yesterday (2019-12-03) it suddenly stopped. Regenerating the app pass word doesn't help and neither does switching to oauth2. When I try oauth2 I get all the right login screens and I get the google validation but thunderbird sees some sort of failure. When I use app password I just get that the password is incorrect and to retry.

I'm using TB 68.2.1 on Ubuntu LTS 18.04.3

How can I get more debugging information on what might be happening?

Thanks.

Asked by smithbone 2 iminyaka edlule

Last reply by mozilla113 1 unyaka odlule

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Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (funda kabanzi)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

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UPDATE 73.0 MAKES FIREFOX STOP WORKING. HAD TO DO SYSTEM RESTORE

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a sy… (funda kabanzi)

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a system restore on my laptop in order to go back to Version 72.0. Now Firefox is working again. Never had this problem with previous updates. IF THIS UPDATE HAS BUGS can someone please try to fix them? Thank you!

Asked by asusiq1 1 unyaka odlule

Last reply by JTLDavis 1 unyaka odlule

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How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (funda kabanzi)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 2 iminyaka edlule

Last reply by jscher2000 1 unyaka odlule

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Can't send emails

I have gone through all the steps and still get this. Been like it for a few years. What I do is save in drafts and then send through webmail. Husband who doesn't email m… (funda kabanzi)

I have gone through all the steps and still get this. Been like it for a few years. What I do is save in drafts and then send through webmail. Husband who doesn't email much can't understand why I haven't found a solution so trying again.

Asked by jasmine2005 2 iminyaka edlule

Last reply by sfhowes 1 unyaka odlule

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Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (funda kabanzi)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (funda kabanzi)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Asked by fzharris 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

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not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (funda kabanzi)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 1 unyaka odlule

Last reply by daniel_a_g 1 unyaka odlule

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too little space for URL / addressbar - need vertical left/right add-on bar to place extension icons

While browsing, the URL is essential. I often need to drag / copy this URL to another application. Most of the time there simply is NO room at all to even grab the URL. … (funda kabanzi)

While browsing, the URL is essential. I often need to drag / copy this URL to another application. Most of the time there simply is NO room at all to even grab the URL. So we need to enlarge the browser window in order to enlarge the toolbar.

Does any add on or extension exist that adds an additional left, right or bottom 'bar' where we can place extension icons / controls? So as to maximize room for the addressbar? With bigger and bigger monitors available it is just plain ridiculous to not be able to use this space.

Asked by ipanini 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

Upgrade to 91.2.0 (32 bit) adds long string of unnecessary information to filename when saving an email.

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. … (funda kabanzi)

Ever since automatically upgrading to 91.2.0 when I save an email Thunderbird adds a lengthy string of data to the end of the filename which causes me great difficulty. Here is an example from an email from the NYTimes: "Today's Headlines Key to Biden’s Climate Agenda Likely to Be Cut Because of Manchin Opposition" is the filename. Thunderbird automatically adds the following to it. " - The New York Times (nytdirect@nytimes.com) - 2021-10-16 0101"

This information lengthens the filename which I have to delete because it messes up my archive where I save numerous emails. Therefore I have to delete it every time I save an email (60 or more times every day) and interferes with any search I conduct of those saved emails.

I have explored all the options under Tools and Help to no avail. Can you please tell me how I can get rid of this annoyance. It is causing me lost time in my daily work creating an archive of articles. I've been working on this archive for nearly 18 years and this problem is causing me a great deal of grief and lost work time. Thank you.

Asked by gruff 3 izinyanga ezidlule

Last reply by sneak880 2 izinyanga ezidlule