Kukhonjiswa imibuzo ethegiwe:

Where is the FREE VPN in 149?

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re st… (funda kabanzi)

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

Open 16 189

Where Do Sent, Draft, Deleted, etcetera Go?

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of em… (funda kabanzi)

PRELUDE: I have several email accounts. All accounts display properly, except one. Yes, this is similar to my question about bottom of the far left [of emails] list of emails - but this is different.

On the far left of Thunderbird is a list of all my email accounts with "Inbox" etcetera. Each email account shows it's Inbox/Sent/Deleted/ except for 1 account. The problem email account only shows it's Title and Inbox northing else. Yes, I tested it and sent emails to it, and used the problem email account to send, create a draft, and they don't show..

The image explains it.

Thanks for reading this ~r

Solved 16 40

Got Unable to Load Profile Message; I Found My Profile I Think but Import Failed

Maybe a red herring: I was in the middle of doing a Documents folder backup when I decided to open Thunderbird for some reason. Got an Unable to Load Profile type of mes… (funda kabanzi)

Maybe a red herring: I was in the middle of doing a Documents folder backup when I decided to open Thunderbird for some reason. Got an Unable to Load Profile type of message. And my attempts at a fix seem to just send me further down a rabbit hole. I started out by renaming my profile.ini file, but I really didn't know what the heck I was doing and possibly caused more harm than good. Then I tried to find my profile file/folder itself, using the Thunderbird > Troubleshooting > Profile Folder path and doing an import from inside TBird but that ended up with various problems such as drilling down to the profile folder from within TBird but then when I clicked Select Folder in Thunderbird, that didn't trigger any sort of import.

I also spent a good deal of time trying to find my AppData folder, finally being able to view it (a hidden folder, apparently), and saw several recently-dated profile types of folders, but again, I couldn't manage to "hook up" any of those folder/files from starting inside TBird and selecting Import... I ended up just stuck inside a folder, not triggering any Importing activity.

Finally I found a profile folder (5yed...) at a higher level on my PC than inside that long AppData Roaming Thunderbird path. THIS profile was inside: D:\DOCS\Thunderbird\Profiles

Now THAT folder I managed to get an Import to trigger. But the result was an Error Message telling me to go find my Error Console. Can you please see the attached Error Code display screengrab and tell me there's hope that this was at least the right file but just poor results that I can fix somehow???

The following is my copy/paste of the text I see in the Error Console display that's in my screengrab after trying to import the above 5yed... profile, in case it helps you see it better:

1765349209272 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons WebGL context was lost. 2 Troubleshoot.sys.mjs:727:17 Content-Security-Policy: This site (https://www.mozilla.org) has a Report-Only policy without a report-uri directive nor a report-to directive. CSP will not block and cannot report violations of this policy. thunderbird downloadable font: Glyph bbox was incorrect (glyph ids 441 459 695) (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-bold.woff2 downloadable font: Glyph bbox was incorrect (glyph ids 459) (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-regular.woff2 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:652
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:661
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.sys.mjs:634
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.sys.mjs:243

ThunderbirdProfileImporter.sys.mjs:652

Also attached below are also:

  • a screengrab of a set of profiles I found, but when I drilled down to them from within TBird's Import selections and clicked Select Folder, as far as I got was an open folder, or something like that.
  • Thunderbird's Troubleshooting Info "Profile Folder" path.
  • Message telling me to see the Error Console. The message appeared right after I tried importing the profile that's stated in TBird's Troubleshooting Info "Profile Folder" path.

Here's the copy/paste of the Error Console message display after my try at importing the profile that is in the path that TBird's Troubleshooting Info page "Profile Folder" states (maybe it's the same as my 5yed...profile import try's Error Console display, dunno:

1765353636640 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons Content-Security-Policy: This site (https://www.mozilla.org) has a Report-Only policy without a report-uri directive nor a report-to directive. CSP will not block and cannot report violations of this policy. thunderbird WebGL context was lost. 2 Troubleshoot.sys.mjs:727:17 downloadable font: Glyph bbox was incorrect (glyph ids 441 459 695) (font-family: "Open Sans" style:normal weight:700 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-bold.woff2 downloadable font: Glyph bbox was incorrect (glyph ids 459) (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:0) source: https://updates.thunderbird.net/media/fonts/opensans-regular.woff2 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:652
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.sys.mjs:661
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.sys.mjs:634
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.sys.mjs:243

ThunderbirdProfileImporter.sys.mjs:652

Thanks for any help in getting through this.

Okugcinwe kunqolobane 16 280

Email not read flag is resetting when compressing inbox and other folders

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox… (funda kabanzi)

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox and other folders should have no effect on the flags showing a message has not yet been read. That only makes sense. The not read flags getting reset started happening several versions before 145.

Okugcinwe kunqolobane 16 596

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (funda kabanzi)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Solved Okugcinwe kunqolobane 15 1435

Memory leak with Thunderbird 140.6.0esr thru 140.12.1esr, and in Troubleshoot Mode. (14 active accounts, retention limited to 60 days messages)

Hi, I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor. I'm witnessing Memory leak > Thunderbird who usually use 800MB jum… (funda kabanzi)

Hi,

I'm running the latest version of Thunderbird 140.12.1esr on 15.7.7 (24G720) on an M1 processor.

I'm witnessing Memory leak > Thunderbird who usually use 800MB jumps to Gb up to 60Gb

It makes this version unusable.

Here is a loom of the incident: https://www.loom.com/share/0b8e661b42d64d749d80adfd71fd1e04

+ a screenshot


Anyone can help ?

Best Olivier

Open 15 49

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (funda kabanzi)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Okugcinwe kunqolobane 15 250

Twitter/X Login Impossible

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobil… (funda kabanzi)

Logging in to Twitter/X is no longer possible as of a couple of days ago. After entering the username, pressing the "Next" button does nothing. Using the Desktop or Mobile version of the site makes no difference.

Solved 14 218

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest: … (funda kabanzi)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Okugcinwe kunqolobane 14 220

Why am I stuck on version 128.11? (Thunderbird does not update on win11) (bug1983074)

I get an error message when I try to update (see screen shot below). Thunderbird is on a Windows 11 Pro PC with the latest Windows updates. This has been happening for a … (funda kabanzi)

I get an error message when I try to update (see screen shot below). Thunderbird is on a Windows 11 Pro PC with the latest Windows updates. This has been happening for a couple of weeks now.

Thanks in advance for your assistance.

Rich

Okugcinwe kunqolobane 14 248

unable to create a password for the inital,first time re-start of Window if on old machine,

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initia… (funda kabanzi)

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initial,first time re-start of Window if on old machine, option was to avoid this. How to fix? ...so I can set and set and use it.

Okugcinwe kunqolobane 14 130

I suddenly have been getting a demand for my Primary Password after 20 years of no passwords - I used the one password I had and it wasn't accepted.

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.co… (funda kabanzi)

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.com and is only used to collect messages that come from my author website. Yesterday, I got a message from someone who tried but couldn't put a book up at Amazon and asked if there was something I could do about it. My trying to send her a message via the PatriciaRosemoor account is what started requests for my Primary Password. One a minute after I cancelled the last one. I tried the two passwords I knew I had, but neither worked. I got a request for a new password so I did that and it didn't work either. I kept going back to it all day yesterday uselessly. I found directions of what to do online, but it didn't match up with my Settings information. Please, if you can tell me how to fix this, I would be grateful. Or, if I can keep the thousands of emails I probably have, I could try deleting the account and recreating the account. The problem would be how to bring all my saved emails back. Thank you for your help. Patricia

Open 14

Unable to restore tabs when firefox crashed

Even though my settings in Firefox are set to restore open tabs when restarting, and Firefox is my default browser, I was unable to restore my open tabs when my Firefox b… (funda kabanzi)

Even though my settings in Firefox are set to restore open tabs when restarting, and Firefox is my default browser, I was unable to restore my open tabs when my Firefox browser just closed on me. I went up to the menu > History > Recently closed tabs > Reopen all tabs and nothing happened. Is there anything else I can do? Thanks for your help!

Okugcinwe kunqolobane 14 329

Outgoing email SMTP timeouts after Thunderbird update

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it worki… (funda kabanzi)

Had this problem suddenly crop up since the update of one of my accounts not sending mail due to timeouts. I've not changed any passwords or settings since I had it working last. The message is the "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) [my workplace's SMTP server] timed out. Try again." one, and it's preventing me from sending any emails.

Specifics:

  • It's one account (my work one: work runs an Outlook/Microsoft mail server).
  • My personal account (gmail) sends fine. Both accounts recieve email fine too, so this is just one direction on one account.

Things I've tried:

  • Switching my Firewall off makes no difference, so it's not a firewall problem
  • It's not that the emails I'm trying to send are too large, one word test emails also don't send
  • Extending the timeout time by 3x doesn't help

I also opened a second computer not yet running the latest version - the account worked fine. Then applied the upgrade and that broke things in exactly the same way as described above. So I'm pretty sure this is an issue caused by the upgrade in some way. Not sure if other people with Outlook servers are having the same problem or if there's any workaround available but would appreciate advice.

Okugcinwe kunqolobane 14 409

Thunderbird Page Setup

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for t… (funda kabanzi)

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Solved Okugcinwe kunqolobane 14 288

Startup error

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors … (funda kabanzi)

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Okugcinwe kunqolobane 13 200