Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux M… (funda kabanzi)

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

Asked by ByteRider 3 emasontweni adlule

Last reply by ByteRider 1 usuku oludlule

Return Receipt

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've search… (funda kabanzi)

It seems from reading on forums and googling that there is a "return receipt" function in Thunderbird. My problem is I can't find it anywhere in my software. I've searched in every category and can't even find an "Options" on the menu. I remember when Thunderbird did have a "return receipt" that was very easy to find. Now it seems that it has disappeared altogether. What gives?

Asked by Candee Wilson 1 usuku oludlule

Last reply by Candee Wilson 7 imizuzu edlule

Can't establish connection with Xfinity server.

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fre… (funda kabanzi)

A recent Windows update on my Dell laptop resulted in an unusable copy of Windows(thanks Microsoft). After much time and effort, Microsoft's only solution was to do a fresh install of Windows which we did. Of course all software and apps had to be reinstalled. I have used Thunderbird on this laptop for years successfully. I downloaded the most current verision of Thunderbird and installed it. I then attempted to add my email account. I entered my name, email account name, and password. Message came back, "Configuration found in Mozilla ISP database." Configuration shows Incoming: IMAP, SSL/TLS. Outgoing: SMTP, SSL/TLS. I then clicked on the "Done" box. Next an Xfinity window opens with my username. The next box says "Let's go". I clicked that box. A window pops open that says, "ACCESS DENIED, You don't have access "http://login.xfinity.com/login" on this server. I googled that line and found many responses. I tried many of the solutions shown to no avail. I then contacted Comcast/Xfinity. After hours on the phone and finally reaching Comcast Assurance Level 2, the agent and I tried various things and still to no avail. So, here I am. Anyone there have any ideas on how to proceed. Thanks to anyone who tries.

Asked by Bob Craig 1 isonto elidlule

Last reply by Bob Craig 3 ezinsukwini ezidlule

Upgrading from v78

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would l… (funda kabanzi)

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Asked by hughdorset 1 usuku oludlule

Last reply by hughdorset 12 amahora adlule

Mozilla Firefox since v127.0 cannot install anymore the Adobe Acrobat Pro extension (adobe_acrobat-1.0-windows.xpi)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do no… (funda kabanzi)

Since Mozilla Firefox web browser v127.0 (released June 11 2024) the manual installation of the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) do not work anymore!  :disappointed_face:

So, when you go in any higher version of Mozilla Firefox web browser then v126.0.1 (released May 28, 2024) to this web browser Menu Bar -> Tools -> Add-ons and Themes -> Extensions -> Install Add-on From File..., and then try to manually import-install the Adobe Acrobat Pro extension (the adobe_acrobat-1.0-windows.xpi file) into the Mozilla Firefox web browser, and from this HDD location:

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Browser\WCFirefoxExtn\WebExtn\signed_extn\adobe_acrobat-1.0-windows.xpi

The Mozilla Firefox web browser will say during this .xpi file installation: "This add on could not be installed because it appears to be corrupt"!  :disappointed_face:

However, in any Mozilla Firefox web browser version prior v127.0 (released June 11 2024), this manual import-installation of the adobe_acrobat-1.0-windows.xpi file will be most successfully installed in a Mozilla Firefox web browser without any problem!

I also create the most detailed and step-by-step post on the Mozillazine.org Forum and the Adobe Forum about all of this problem:

https://forums.mozillazine.org/viewtopic.php?p=14985444#p14985444

https://community.adobe.com/t5/acroba.../14893786#M480889

https://acrobat.uservoice.com/forums/.../48914657-mozilla-firefox-since-v127-0-cannot-install-anymor


So, please help and advice further. Thank you in advance and best regards!

Asked by Brus 1 usuku oludlule

Last reply by Brus 1 usuku oludlule

Couldn't link to existing microsoft account.

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified … (funda kabanzi)

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified were correct.

Asked by bobcarnold 1 usuku oludlule

Last reply by bobcarnold 20 amahora adlule

Updated yesterday, and now I can't use it at all!

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, no… (funda kabanzi)

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, nor shutting down the PC.

When I try to start it, it tells me "Firefox is already running, but not responding. The old Firefox process must be closed to open a new window."

Go to task manager, but the only thing I see related to Firefox is under Details pane. Shows a PID but I can't kill it even using the taskkill command as admin:

C:\Windows\System32>taskkill /im "firefox.exe" /t /f SUCCESS: The process with PID 24344 (child process of PID 19568) has been terminated. SUCCESS: The process with PID 15724 (child process of PID 19568) has been terminated. ERROR: The process with PID 32008 (child process of PID 8260) could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process with PID 19568 (child process of PID 20576) has been terminated.

The PID noted above shows a location of C:\Program Files\Mozilla Firefox\tobedeleted, but if I try to delete it (or any other tmp files with yesterday's date), it says they're open in Firefox and won't let me.

Attempted uninstall and reinstall. Same issues as above. Firefox is now unable to be used. I have a ton of bookmarks that I haven't backed up recently by the way. I do NOT want to lose them.

Asked by Laura M 1 usuku oludlule

Last reply by Laura M 1 usuku oludlule

Initial import of configuration should immediately bring in IMAP folders (at least names)

When I imported a config file exported from K-9 into Thunderbird for Android only the Outbox folder was shown. After exploring some options in the gear menu (thus consumi… (funda kabanzi)

When I imported a config file exported from K-9 into Thunderbird for Android only the Outbox folder was shown. After exploring some options in the gear menu (thus consuming a little time) the folder list still hadn't populated. I set the phone aside for a time and came back to it. The folders had been populated. I suspect that it may have waited the Folder Poll Frequency time period (15 minutes in this case) but I don't know this for a fact. Initial setup should retrieve the folder names immediately. This will provide feedback that the setup/import was successful.

K-9 6.804 Thunderbird for Android 8.0b1 Samsung Galaxy S21 Ultra 5G/Android 14/One UI 6.1

Asked by dennis107 3 ezinsukwini ezidlule

Last reply by dennis107 1 usuku oludlule

Import from app (K-9) failed

When I installed and started Thunderbird for Android, it presented an option to import configuration. I selected that option then chose the option to do it from an app an… (funda kabanzi)

When I installed and started Thunderbird for Android, it presented an option to import configuration. I selected that option then chose the option to do it from an app and chose K-9. That option failed. I was however able to go to K-9 and do a settings export then go back to Thunderbird and do an import from file. That was then successful.

Should the import from app have worked? Is there more information I can provide?

K-9 6.804 Thunderbird for Android 8.0b1 Samsung Galaxy S21 Ultra 5G/Android 14/One UI 6.1

Asked by dennis107 3 ezinsukwini ezidlule

Last reply by dennis107 1 usuku oludlule

Thunderbird 128: drag & drop doesn't work in calendar "Mutiweek" and "Month" views

Hi all, as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day … (funda kabanzi)

Hi all,

as per subject, with Thunderbird 128.3.0esr in Multiweek and Month calendar views I can't move elsewhere an event with drag & drop, while I can do it in Day and Week views: am I missing anything?

Many thanks

Asked by jbourne_sk 2 ezinsukwini ezidlule

Last reply by jbourne_sk 9 amahora adlule

How to install Developer Edition with APT?

Hi everyone, I’m looking to install Firefox Developer Edition on my Debian system using apt. Most tutorials I’ve found only cover installing the regular version of Firef… (funda kabanzi)

Hi everyone,

I’m looking to install Firefox Developer Edition on my Debian system using apt. Most tutorials I’ve found only cover installing the regular version of Firefox, and I want to ensure I’m getting the Developer Edition specifically.

Could anyone provide guidance on how to install Firefox Developer Edition via the command line using apt? Is there a specific repository I need to add, or any additional steps I should be aware of?

Thanks in advance for your help!

Ref: https://support.mozilla.org/en-US/kb/install-firefox-linux

Asked by Raheut Rahwana 3 ezinsukwini ezidlule

TB 128.2.3esr displays only last email, has many in folder

I see my particular problem has been ongoing, but it's the first time for me. After latest update, 128.2.3esr, I can only see and access one email, the last one that ar… (funda kabanzi)

I see my particular problem has been ongoing, but it's the first time for me.

After latest update, 128.2.3esr, I can only see and access one email, the last one that arrived to the folder. None of the fixes I read about have worked for me. Once I watched as several emails arrived, they appeared one by one, then disappeared to make way for the next.

Can you suggest anything? Following one list of instructions, I made a link to a pastebin page. https://pastebin.mozilla.org/VQJJM8Md In Troubleshooting mode, TB looks more or less as I expect. That is, I can access all emails. There was another question to answer, but I lost the conversation while rummaging around.

Should I continue to work on this, or wait for the next update? In the meantime, I am emailing from my Earthlink page, but I really prefer TB's flexibility.

Thanks for any suggestions.

Asked by gbpos 3 ezinsukwini ezidlule

Restore Firefox

Without cause, Firefox disappeared and has been replace with Bing. As I try to reinstall Firefox, during the installation process there appears a screen saying "Tab Cras… (funda kabanzi)

Without cause, Firefox disappeared and has been replace with Bing. As I try to reinstall Firefox, during the installation process there appears a screen saying "Tab Crashed." This ends the installation process. How do I get around this problem?

Asked by geoffreyaxt 4 ezinsukwini ezidlule