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Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (funda kabanzi)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Asked by StarlightShadows 8 izinyanga ezidlule

Answered by webum 7 izinyanga ezidlule

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Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (funda kabanzi)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 2 iminyaka edlule

Last reply by Paul 1 unyaka odlule

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[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (funda kabanzi)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 1 unyaka odlule

Answered by popo 1 unyaka odlule

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pages are blank

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask agai… (funda kabanzi)

RE: Pages are blank question by dolanina. I have the same issue...twice now, after clear cache, uninstall and reinstall. Lost bookmarks, etc. Moderator Paul says ask again for help. Also, same as Carl_Spurchise... Same platform and OS, with Firefox version 114.2.0. Please help. Thanks.

Asked by paul.ross 1 unyaka odlule

Last reply by paul.ross 1 unyaka odlule

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sticky scroll

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every … (funda kabanzi)

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

Asked by andy 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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App doesn't allow screenshots...?

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake b… (funda kabanzi)

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake button. Is there a setting I can change?

Asked by nowthatsrefreshing 11 izinyanga ezidlule

Last reply by nowthatsrefreshing 11 izinyanga ezidlule

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https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (funda kabanzi)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 1 unyaka odlule

Answered by Darren 1 unyaka odlule

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Problem directly viewing PDF of a web page

I encountered a problem occurring under LineageOS 20 (android 13) on a Sony ZX1 Compact. Can't check if it's the android version or just something with that Lineage ROM (… (funda kabanzi)

I encountered a problem occurring under LineageOS 20 (android 13) on a Sony ZX1 Compact. Can't check if it's the android version or just something with that Lineage ROM (which works perfectly with anything else):

When I make a PDF of a web page with Firefox and then just press "view", the pdf viewer says the file doesn't exist, even though it was saved correctly to the Download folder. Choosing Firefox itself as pdf viewer, I could determine that the viewer gets a file link like this:

content://org.mozilla.firefox.feature.downloads.fileprovider/Download/Download/Kanaren-Wetter%3A%20Sturm-Warnung%20zum%20Wochenende%20ausgegeben.pdf

Which appears to point not to the real Download folder, but perhaps to Firefox' subfolder in the Android/Data folder? The same link is given in any other OS, and normally it always works. Could it have to do with the fact that in LineasgeOS 20 (and quite surely also stock android 13) the Android folder is write protected ?

With some web pages, Firefox provides different links, like: content://media/external_primary/downloads/1000009015 and with those there's no problem. So I think may really be an issue with directory access.

I fiddled around a lot with OS settings and Firefox beta's about:config as well, but to no avail. Also de- and reinstalled Firefox.

Any idea what could be the cause ?

Asked by RRH 1 unyaka odlule

Last reply by RRH 1 unyaka odlule

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Cannot Play Samples from Audible.co.uk on Firefox

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens u… (funda kabanzi)

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)

Asked by roxri09 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (funda kabanzi)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Data usage

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has … (funda kabanzi)

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Asked by 199XEN 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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FIrefox/Duckduckgo problem

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V. Just within the last few weeks there have been blank (white) bars covering part of the sear… (funda kabanzi)

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V.

Just within the last few weeks there have been blank (white) bars covering part of the search results. This also sometimes appears on a web page.

Screenshot attached.

If I use DuckDuckGo on Chrome it works fine.

What is the problem and how can I fix it? I can't find any support/help on the DuckDuckGo website.

Edit: When I use FireFox with a different search engine it does the same thing. If I use the Chrome browser with DuckDuckgo it works fine.

Asked by jlbolinger 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox 119 identify itself as version 25

Hello *, i use Firebox on my Huawei Y6s and have oermanen problems withvlogin and captchas, because they claim, I have Firefox 25 installed My version is 119.0b3 (Buil… (funda kabanzi)

Hello *,

i use Firebox on my Huawei Y6s and have oermanen problems withvlogin and captchas, because they claim, I have Firefox 25 installed

My version is

119.0b3 (Build #2015977017), c6de0a34a8+ GV: 119.0-20230929091427 AS: 119.0

And was only update 3 days ago.

Note: i have no Addons installed and about:config does not work here.

How can this be solved?

Thankyou

Asked by mma4miisu 1 unyaka odlule

Last reply by James (On Leave) 1 unyaka odlule

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Firefox YouTube stuttering as well as full screen bug on Pixel 5

Specs: Android 13 Pixel 5 with latest version of Firefox installed. Issue: This problem has existed for months for me. audio stutters or more so swiftly cuts in and ou… (funda kabanzi)

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Asked by brianr4548 1 unyaka odlule

Last reply by brianr4548 1 unyaka odlule

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Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (funda kabanzi)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 1 unyaka odlule

Answered by cmguy416 1 unyaka odlule

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White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (funda kabanzi)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 1 unyaka odlule

Last reply by Paul 1 unyaka odlule