Kukhonjiswa imibuzo ethegiwe:

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF insta… (funda kabanzi)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Kusonjululiwe Okugcinwe kunqolobane 3 1182

Why are web Shortcuts added to Firefox Focus Home Screen cut off?

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what … (funda kabanzi)

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

Ikhiyiwe Okugcinwe kunqolobane 2 697

How to change location of address bar?

I woke up and my Firefox address bar are in the bottom of my screen. I don't like it :( I'm on mobile, and especially with mobile sites there's so many features near the… (funda kabanzi)

I woke up and my Firefox address bar are in the bottom of my screen. I don't like it :( I'm on mobile, and especially with mobile sites there's so many features near the bottom, or something like the feature where you swipe down (from the top. because that is where the address bar is supposed to be) to refresh

Okugcinwe kunqolobane 1 595

Export passwords on iOS mobile device

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Plea… (funda kabanzi)

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

Kusonjululiwe Okugcinwe kunqolobane 1 578

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (funda kabanzi)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Okugcinwe kunqolobane 3 577

Can't delete more than one saved password at a time in Android mobile app

There seems to be no way to delete more than one saved password. In the Android most recent version of Firefox, and also in the Firefox Beta for Android period I've tried… (funda kabanzi)

There seems to be no way to delete more than one saved password. In the Android most recent version of Firefox, and also in the Firefox Beta for Android period I've tried to sign on to my Firefox account my mozilla account and there's no way to delete the passwords there either period I would like to delete all passwords, and I have thousands that I've saved Uber the past few years, so I have to have an easier way to delete all of these other than sitting here for hours, clicking delete 3 times To remove the passwords from the browser things I have done, I have uninstalled and reinstalled the application, I have deleted the app data and cash and then reinstall the application on all of my other devices, I have also turned off the saving of passwords and yet these passwords remain could you please? Give me. A good response so that I can get my personal passwords off of my phone period that's what I would really like! Thank you, Jacob.

Okugcinwe kunqolobane 1 550

Search suggestions

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595) I have tried to follow F… (funda kabanzi)

I am not able to turn off "search suggestions" on my mobile phone/IOS or wipe off some of my previous search results. I use Firefox 130.0 (44595)

I have tried to follow Firefox guidances,but what is written on their info page does not work on iPhone, see Mozilla text below: Search suggestions are initially switched off in Private browsing. You must explicitly turn the feature on in that mode. As of Firefox version 71, you can turn on search suggestions in all Private Browsing windows in Firefox Settings - Search (see below).

Okugcinwe kunqolobane 3 540

Site permissions for location

With site permissions for location set to "ask to allow" I respond by allowing access to my location for a specific website, but it continuously reverts to "blocked" quic… (funda kabanzi)

With site permissions for location set to "ask to allow" I respond by allowing access to my location for a specific website, but it continuously reverts to "blocked" quickly and automatically on Firefox for Android. How do I fix this problem? I want this site to continue to access my location without intermittent blocking., as it has for more than one year without problems.

Okugcinwe kunqolobane 1 522

I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my b… (funda kabanzi)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Okugcinwe kunqolobane 1 514

how to block pop-ups?

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings? … (funda kabanzi)

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings?

Okugcinwe kunqolobane 5 504

Forced to "Use strong password" instead of my saved password

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have… (funda kabanzi)

Since the upgrade several days ago, I have not been able to select my saved password on some pages, instead I always see "Use strong password" to create a new one. I have not changed my password or anything, and can still see my account information in the saved passwords setting. How can I recover the way to input my password?

Apparently, if there are input boxes for both a username and a password on the page, my account is automatically set as before. Meanwhile, if there is only a password box, Firefox does not allow me to select my saved password.

Firefox 130.0.1 Build #2016044751 on Android 14

Okugcinwe kunqolobane 11 487

Mozilla Firefox as a search engine

I want Mozilla Firefox as a default search engine in my Firefox browser. But I am unable to do so. There is no option to make it as default search engine in the app. Plea… (funda kabanzi)

I want Mozilla Firefox as a default search engine in my Firefox browser. But I am unable to do so. There is no option to make it as default search engine in the app. Please help me as soon as possible.

Okugcinwe kunqolobane 2 487

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (funda kabanzi)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Okugcinwe kunqolobane 11 469

Username Fields - type-ahead passwords symbol

There is a behavior change for my android installation. When presented with a login/password web page, I no longer get type-ahead/autofill select option, instead I now on… (funda kabanzi)

There is a behavior change for my android installation.

When presented with a login/password web page, I no longer get type-ahead/autofill select option, instead I now only get a key symbol and passwords string.

When I started typing my username, I use to get a marquee with history of matching strings that I could select from, now its just a password/key button

logins and passwords -> autofill is disabled, save logins is "never save"

autofill is enabled.

I'm not particularly looking to autofill, just get back the type-ahead selections and get rid of the password button that replaced it, so I don't have to type my entire username everytime.

Any suggestions?

Okugcinwe kunqolobane 3 451

How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (funda kabanzi)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Ikhiyiwe Okugcinwe kunqolobane 4 433