Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Firefox 76.0.1 not playing embedded Twitter videos

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I… (funda kabanzi)

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

Asked by varices 2 emasontweni adlule

Answered by varices 1 isonto elidlule

  • Kusonjululiwe

Youtube does not auto play on start up

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it st… (funda kabanzi)

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it starts to play.

Is that normal?

Asked by Mace2 2 emasontweni adlule

Answered by Mace2 2 emasontweni adlule

  • Kusonjululiwe

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (funda kabanzi)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 3 emasontweni adlule

Answered by Phayden 2 emasontweni adlule

  • Kusonjululiwe

No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the … (funda kabanzi)

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the cursor begins to rapidly flicker or spin. There is no error message given. When checking Task Manager, there are multiple instances of Firefox running. Trying to "End Task" on each instance proves futile because it seems that they are constantly refreshing (which is probably why the cursor flickers). Trying to run the command "taskkill /f /im /firefox.exe" sometimes works and sometimes doesn't, even in Administrative mode. The only sure fire ways to get the cursor to stop flickering and/or close the program is to restart the machine or uninstall Firefox. However, if Firefox is clicked on again after restarting, it goes back to flickering and no window ever opens.

Things I've tried:

1. Using "End Task" in Task Manager

2. Running CMD and using taskkill /f /im /firefox.exe multiple times.

3. Restarting the machine.

4. Clearing ALL temp files from the machine.

5. Uninstalling and Reinstalling Firefox

6. Uninstalling, deleting Mozilla folders from Program Files, Program Files (x86), and Reinstalling

7. Checking to make sure Firefox is not blocked by the firewall or anti-virus.

8. Uninstalling, deleting Mozilla folders from Program Files and Program Files (x86), Deleting Profile data from AppData\Local\Mozilla\Firefox, then Reinstalling

Nothing seems to be working. Any ideas?

Asked by CoNiGMa 1 inyanga edlule

Answered by CoNiGMa 3 emasontweni adlule

  • Kusonjululiwe

My Firefox on Mac crashed after message to quarantine Ransomware. Reinstalled v75, now working but only opens with Profile Manager using terminal command.

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files. I run Mac Os 10.… (funda kabanzi)

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files.

I run Mac Os 10.14.6 and have never had any previous problems. After quarantining these files I quit Firefox and then could not open it. I therefore deleted the .app and reinstalled Firefox 75. I can only start up Firefox by using the Terminal Command window using the Profile manager. I created a new profile but cannot see my old profile within the Profile Manager. I can find the old profile under Profile's in Application Support/Users. So despite having a new default set created, I still cannot get the Firefox.app to open by clicking on it. I have now deleted the old profile and still cannot open the Firefox app from the dock or applications folder.

help please!

I could never find out why I got the message "Ransomware may be trying to access my computer", except two files have appeared in my bin; Edgar Poe Murder and Righteous Games.

Any help appreciated.

Asked by blcweb 1 inyanga edlule

Answered by blcweb 1 inyanga edlule

  • Kusonjululiwe

upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (funda kabanzi)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Asked by Mark C 1 inyanga edlule

Answered by philipp 1 inyanga edlule

  • Kusonjululiwe

Web pages load slowly.

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably … (funda kabanzi)

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably fast (35.7 Mbps). I tried the following:

  - Safe Mode, no change.
  - Refreshed Firefox, no change.
  - Disabled Antivirus and Firewall, no change.
  - Disabled Network Proxy, no change.
  - Content Process Limit set at 8.
  - Firefox is using 550 MB of memory (out of 10.2 GB)

There are instances when Firefox does load pages quickly, but they are increasingly infrequent and not predictable.

Asked by moldyfly 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cl… (funda kabanzi)

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cleaned the regystry - no luck... please help me

Asked by link_777 3 izinyanga ezidlule

Answered by FredMcD 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashes when I minimize window being presented in Google Meet. How do I fix/prevent this from happening?

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being … (funda kabanzi)

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being presented, just fine, 4) If I *minimize* the window being presented, the tab crashes. 5) the problem does not occur if I present the entire screen, rather it has to do with the window being presented becoming minimized.

Win10/drivers/Firefox all up to date - problem persists even in Firefox's Safe Mode.

Asked by DCV 2 izinyanga ezidlule

Answered by DCV 2 izinyanga ezidlule

  • Kusonjululiwe

Performing TLS Handshake slowdowns

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://… (funda kabanzi)

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://support.mozilla.org/en-US/questions/1175357 seems to be the exact same issue however nothing in the thread resolved my problem.

I'd like to stay with Firefox but it's not worth it at this time. :(

Any thoughts/help are much appreciated.

Asked by dovholuk 2 izinyanga ezidlule

Answered by dovholuk 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (funda kabanzi)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

Asked by fostererrol 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

javascript settimer broken FF 73.0

I have the following Javascript code which has been working for over 10 years and still works on Chrome, but does not work on FF 73.0 on Ubuntu Linux. ``` /**************… (funda kabanzi)

I have the following Javascript code which has been working for over 10 years and still works on Chrome, but does not work on FF 73.0 on Ubuntu Linux.

```

/************************************************************************

*  timer														        *
*																		*
*  This timer is started whenever the user presses a key in the input	*
*  field and pops if 0.9 second passes without a new keystroke			*
************************************************************************/

var timer = null;

/************************************************************************

*  function onKeyDownName												*
*																		*
*  This method is called when a key is pressed in the Name field.		*
*  A timer is set so that when the user stops typing the selection		*
*  list is repopulated.												*
*																		*
*  Input:																*
*		event	if passed, event.keyCode identifies the key pressed		*
*				in older releases of Internet Explorer use window.event	*
************************************************************************/

function onKeyDownName(event) {

   if (timer)

clearTimeout(timer);

   timer	= setTimeout(update, 900);

} // function onKeyDownName

/************************************************************************

*  function update														*
*																		*
*  This method is called when the user stops typing to repopulate		*
*  the selection list based upon the current contents of the Name		*
*  field.  It is also the onchange method for the following fields:	*
*  'birthmin', 'birthmax', 'incMarried', 'includeParents',				*
*  'includeSpouse', and 'Sex', and it is called by the onchange		*
*  method for the field 'treeName'.									*
************************************************************************/

function update() {

   var	form	= document.nameForm;
   if (form)
   {		// form present

var url = "/FamilyTree/getIndivNamesXml.php"; ... code to complete url by appending values of elements from form // invoke script to obtain list of names for selection list HTTP.getXML(url, // see O'Reilly Javascript gotNames, noNames);

// clear out the old selection list while we are waiting var select = form.individ; select.options.length = 0;

// put a dummy entry at the top of the selection, otherwise // selecting the first name does not call onchange var name = '[choose an individual]'; var option = new Option(name, -1, false, false); option.innerHTML = '[choose an individual]'; select.appendChild(option);

   }		// form present
   else
       alert("nominalIndex.js:update: cannot find form");

} // function update ```


When I put alerts into nameOnKeyDown and update I see that nameOnKeyDown is called but update is never called.

You can see the above code in action at https://www.jamescobban.net/FamilyTree/nominalIndex.php?name=allenby,%20a&treename=&lang=en

This code has worked for over 10 years, and still is working today on Chrome, but the timer never pops on Firefox 73.0 on Ubuntu Linux 19.10.

Asked by jamescobban 3 izinyanga ezidlule

Answered by Roland Tanglao 3 izinyanga ezidlule

  • Kusonjululiwe

How to stop firefox from crashing every tab

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older… (funda kabanzi)

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Asked by lenstalkhru 3 izinyanga ezidlule

Answered by lenstalkhru 3 izinyanga ezidlule

  • Ikhiyiwe

Help... long running scripts have been crashing my browser for months now.

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/conte… (funda kabanzi)

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/content/calendar-base-view.xml:198..... Not sure if they are all calendar scripts because I'm not always given any script info, just a non responding error message sometimes. I asked for help once before and tried what was suggested, as best I could, but I still have the aggravating problem just as often as ever. However, admittedly I'm not all that computer savy and am more of a user than I am a fixer. My browser is up-to-date and I also reloaded a new one recently. Add-ons are also disabled. Any help at all will be appreciated, thanks.

Asked by BJ 5 izinyanga ezidlule

Last reply by BJ 3 izinyanga ezidlule

  • Kusonjululiwe

crash on launch

After updating to the newest version of Firefox it keeps crashing immediately when I try and start it. Problem Event Name: APPCRASH Application Name: firefox.exe Applic… (funda kabanzi)

After updating to the newest version of Firefox it keeps crashing immediately when I try and start it.

Problem Event Name: APPCRASH

 Application Name:	firefox.exe
 Application Version:	72.0.2.7321
 Application Timestamp:	5e221d28
 Fault Module Name:	StackHash_eee5
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	000000006fff00b2
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	eee5
 Additional Information 2:	eee586027b99985fb3f84a8fb6e57bb9
 Additional Information 3:	7f10
 Additional Information 4:	7f1086556387008517c9ed8e26617b94

Asked by Tiamont 4 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

Beta channel update to 73.0b11 has left me unable to type into the address bar

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10. Since that … (funda kabanzi)

For many years now I have used the beta channel. At the end of last week I checked for updates and received 73.0b11. I was already on 73.0 beta, probably b10.

Since that update I am unable to edit the contents of the address bar unless I launch a Private Window, where the problem doesn't occur.

I have tried using the "Restart with Add-ons Disabled..." option from the Help menu but the problem remains.

I am running on Windows 10, 64-bit, [Version 10.0.18363.592], with all the latest Microsoft updates.

Asked by johnm1 3 izinyanga ezidlule

Answered by Matthew Thomas 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox error message: A required privilege is not held by the client.

I tried to open Firefox yesterday and got the following error message: Mozilla-Firefox 64bit. A required privilege is not held by the client. I uninstalled Firefox thinki… (funda kabanzi)

I tried to open Firefox yesterday and got the following error message:

Mozilla-Firefox 64bit. A required privilege is not held by the client.

I uninstalled Firefox thinking that reinstalling would fix the problem but when I attempted to reinstall Firefox I got the same error message.

This is on a Windows 10 64bit machine.

Asked by Eddie 4 izinyanga ezidlule

Answered by Eddie 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox crashes

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but fire… (funda kabanzi)

Firefox crashes on opening with immediate werfault.exe. I upgraded from Win 7 to Win 10 32-bit with upgrade that preserved files & programs. Everything works but firefox. I've tried uninstall/install, uninstall & extensive removal of all remaining mozilla/firefox files and cleaned registry with regedit all relevant instances of firefox. then reinstalled but still failed in the same way.

Asked by rebob7 4 izinyanga ezidlule

Answered by rebob7 4 izinyanga ezidlule