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TB 78.7.0 (Windows 10) launches but can't find profile/mail (Inbox, Sent, Trash, Junk, ...).

I can launch TB 78.7.0 (Windows 10) but it suddenly can't find mail (Inbox, Sent, Trash, Junk, ...). However, the Address Book is still accessible. The problem began tw… (funda kabanzi)

I can launch TB 78.7.0 (Windows 10) but it suddenly can't find mail (Inbox, Sent, Trash, Junk, ...). However, the Address Book is still accessible. The problem began two days ago after recovering successfully from a corrupted recycle bin on the drive on which my Profile and Mail are stored.

When I look into the folders containing my Profile and Mail files I see that they appear to be intact and current.

Now when I launch TB I get TB's Welcome to Mozilla Thunderbird page with a "Set Up Your Existing Email Address" dialog (see first attached image below). I'm hesitant to proceed with this Set Up as I don't understand what consequences it may have on my Profile and Mail files.

My TB Profile/Mail Configuration -


Since 2004 on the advise of Mozilla forum I've kept my Profile and Mail files separate from my system drive. The recommended configuration has been plagued with frequent problems. In September, 2020 with the assistance of a wonderfully helpful Toad-Hall contributor I restructured my TB profile so that C:\Users\David\AppData\Roaming\Thunderbird\Profiles.ini refers TB to the profile/mail location on my F: data drive (C:\Users\David\AppData\Roaming\Thunderbird\Profiles.ini is shown in the second attached image below). A list of files and folders in F:\Files\Technical\Settings\TBIRD\Profiles\m37787v5.Default User is displayed in the third image below. The directory structure now follows a path similar to the default and has caused no problems since adopting it until now.

Can you help me figure this out?

Asked by DBee 2 ezinsukwini ezidlule

Last reply by DBee 7 amahora adlule

Some websites display Text out of alignment?

For the last few versions of FF (currently on 88.0.1 (64-bit) OSX Big Sur) certain websites display text incorrectly where the text is bold and each character is offset w… (funda kabanzi)

For the last few versions of FF (currently on 88.0.1 (64-bit) OSX Big Sur) certain websites display text incorrectly where the text is bold and each character is offset with the next one (see attached Images).

It only seems to happen to certain websites and happens both within my web based email and on standard websites - but only some of them.

I've attached a photo of the issue in my webmail - I'm viewing an email sent to me using mailchimp, but even this is inconsistent as other emails using mailchimp are fine. And as I said before it happens on websites too (examples attached).

I have this issue on my 2020 iMac and my 2020 M1 MacBook Air but not on my 2019 iMac. All 3 are running latest version of FF and all synced to my FF account and have all the same settings. Attached photo of plugins/extensions installed too.

Please help me fix this it's so frustrating!

Thanks

Asked by edstudios 4 ezinsukwini ezidlule

Last reply by edstudios 2 ezinsukwini ezidlule

Regular crashes started recently - Bug 1706429

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the s… (funda kabanzi)

I've been getting a lot of crashes on a website I'm developing - for example bp-b1597aaa-c596-4641-ad9b-a9dea0210503 . It's at the stage now where every time I open the site (or a clone of it) it crashes.

This appears to be reported at https://bugzilla.mozilla.org/show_bug.cgi?id=1706429 but has severity and priority of P3, perhaps based on 39 reports when the ticket was raised. But there are now 614 of them: https://crash-stats.mozilla.org/signature/?product=Firefox&signature=js%3A%3Afrontend%3A%3AGeneralParser%3CT%3E%3A%3AprimaryExpr&date=%3E%3D2021-04-27T17%3A01%3A00.000Z&date=%3C2021-05-04T17%3A01%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1#reports

This is really annoying because I'm having to do my website development in Chrome.

Asked by hugh.gibson 1 isonto elidlule

Last reply by hugh.gibson 6 ezinsukwini ezidlule

Firefox keeps crashing; provided here are crash codes.

Firefox keeps crashing; here are crash IDs: Crash ID: bp-70b39439-c1f8-4de1-ae47-2a5160210430 Crash ID: bp-93d76cd2-ba07-4f63-81b4-460c40210121 I try shift+firefox to get… (funda kabanzi)

Firefox keeps crashing; here are crash IDs:

Crash ID: bp-70b39439-c1f8-4de1-ae47-2a5160210430 Crash ID: bp-93d76cd2-ba07-4f63-81b4-460c40210121

I try shift+firefox to get into "refresh"; it crashes then too. Version of Windows 10 is 1909.

Does anyone know what may be happening?

Asked by josephlourenco 5 ezinsukwini ezidlule

Last reply by josephlourenco 4 ezinsukwini ezidlule

firefox 88 too slow

After migrating from Firefox 87 to 88.0.1 under linux-64 (debian 10), the browser became very slow. Typing has a delay of 2-3 seconds between end of type and appearence o… (funda kabanzi)

After migrating from Firefox 87 to 88.0.1 under linux-64 (debian 10), the browser became very slow. Typing has a delay of 2-3 seconds between end of type and appearence on screen. Same for loading pages. Migrating back to firefox 87 is a nuisance since part of the setup is lost and mozilla keeps insisting daily to switch to firefox 88. The articles in "Fix slowness" do not seem to help.

Any suggestion?

Asked by mario.natiello 5 ezinsukwini ezidlule

Last reply by mario.natiello 2 ezinsukwini ezidlule

Auto update Mac Standard Accounts

All our users are running MacOS Catalina with standard accounts. How can I get Firefox to auto update without having to give standard users the Admin password to finish t… (funda kabanzi)

All our users are running MacOS Catalina with standard accounts. How can I get Firefox to auto update without having to give standard users the Admin password to finish the install? Thanks in advance.

Asked by kvnbrn61 1 isonto elidlule

Last reply by kvnbrn61 6 ezinsukwini ezidlule

WidevineCdm crashes on Firefox 78.10 (Mac OS)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what th… (funda kabanzi)

WidevinCdm crashes. I have submitted multiple crash reports but not sure if any went through. There was no pop-up window or any field to describe the problem like what the 'Learn more..' link says when the crash occurs.


I have already seen other reports of this problem (e.g. https://support.mozilla.org/en-US/questions/1334218 )


Crash seen on:

Firefox 78.10.0 Mac OS 10.9.5 (Can't upgrade further on existing HW)


I don't like the recommendation on the above URL to install an older version of Firefox. We never tell anyone to go back to old versions of our SW if the bug is created by the new version. For me, the crashes started right AFTER I upgraded Firefox to 78.10.0. I was watching CBS shows. So the crash has a definite connection to the Firefox upgrade. I haven't changed anything else on my MacBook. I had no problem watching the shows on previous versions of Firefox.

To reproduce the crash, try to watch a "free" CBS show ( e.g. https://www.cbs.com/shows/fbi/ ). No subscription needed for a few episodes available for free.

Asked by khufia-ffmoz 1 isonto elidlule

Last reply by khufia-ffmoz 5 ezinsukwini ezidlule

Sending of password for user **** did not succeed. Mail server pop.ix.netcom.com responded: bad password or unknown username

Nothing whatever about my email account or thunderbird settings had changed, but starting yesterday I could not download my email via TB and got the above error message. … (funda kabanzi)

Nothing whatever about my email account or thunderbird settings had changed, but starting yesterday I could not download my email via TB and got the above error message. I was able to send out a message that was received. I can still login and read my web mail just fine.

I have checked the pop and smtp settings, re-entered my password several times, restarted TB, restarted the whole damn computer, and nothing changes. I tried all of the other given options in TB for authentication method (except insecurely transmitted) and none of those methods would be accepted. I tried STARTTLS and SSL/TLS for security and both are rejected. I have TB 78.10.0 and my last update was 4/21. It worked properly on 4/28 but not 4/29.

I read up on IMAP, which earthlink supports, but I have no other devices to link to and want my emails saved on this computer and not left on the server, so it sounds like a lousy idea.

Asked by DrDianeDVM 1 isonto elidlule

Last reply by DrDianeDVM 4 ezinsukwini ezidlule

Cannot send emails to some addresses

Between 28 April and 2 May something changed and now I cannot send emails containing either a link or an attachment to SOME addresses (not all). Sending an email containi… (funda kabanzi)

Between 28 April and 2 May something changed and now I cannot send emails containing either a link or an attachment to SOME addresses (not all). Sending an email containing only plain text works fine.

There is no bounce-back error message. Thunderbird shows the message sent as normal, but the addressee never receives it.

Maybe it's a coincidence, but on 29 April Windows update KB4023057 was installed on my PC.

Has anyone else seen this problem?

Asked by irattray 5 ezinsukwini ezidlule

Last reply by irattray 4 ezinsukwini ezidlule

Setting "dom.ipc.processCount" resets itself to 1?

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart. https://github.com/mozilla-mobile/fenix/issues/19385 Can som… (funda kabanzi)

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart.

https://github.com/mozilla-mobile/fenix/issues/19385

Can someone please explain me why? It felt much faster before with a setting of 4 or 6 and still feels faster when I set it in about:config for the time not doing a restart...what is going on here?

And why is such a change not being communicated to the community somehow and I/we have to find this out by ourself?

Greets and with best regards, Michael

Asked by Msteam1 6 ezinsukwini ezidlule

Last reply by Msteam1 4 ezinsukwini ezidlule

Firefox closes automatically after downloading a file from Yahoo business mail

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websit… (funda kabanzi)

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox (for example with Chrome is everything O.K.).

Asked by eladopoulos 1 usuku oludlule

Last reply by eladopoulos 1 usuku oludlule

UI freeze when opening bookmarks or history from library menu in Firefox 89/90

Hi! Been test driving Proton and quite liking it, but on both FF 89 and 90 im running into issue where opening bookmarks or history via library menu freezes browser ui. R… (funda kabanzi)

Hi!

Been test driving Proton and quite liking it, but on both FF 89 and 90 im running into issue where opening bookmarks or history via library menu freezes browser ui. Restoring and maximizing window restores the functionality again until next time i try to access said menus. After restoring and maximizing it seems like all the actions i've tried happen at once. See video https://imgur.com/a/8f2tl0l. I have roughly 100 bookmarks, so that shouldn't be an issue.

This happens also on completely fresh install without any backups and new profile. As soon as I import my bookmarks or even bookmark couple new, random sites without restoring old bookmarks, this problem begins manifesting itself.

I've tried troubleshooting mode and that helps, but im still sure what causes the issue as just disabling hardware acceleration does not help and I have no other themes or extensions active atm. Just in case I've also tried updating graphics drivers to no avail.

Stable FF does not display such issue.

Asked by twofort 1 isonto elidlule

Last reply by twofort 1 usuku oludlule

Firefox stops working occasionally

Hello, this is a basic question however nugging me all the time. About 2 months ago I switched from using Chrome to Mozilla. However about once every 2 days my Mozilla f… (funda kabanzi)

Hello,

this is a basic question however nugging me all the time. About 2 months ago I switched from using Chrome to Mozilla. However about once every 2 days my Mozilla freeze for about 20 sec and not responding. It is not about the amount of tabs/windows I am working on, it happens quite randomly. I do have gaming laptop with lots of CPU and RAM if you may ask. Is there any way to get rid of occasional crashing? Any IT hack much appreciated :)

Regards

Asked by rafallifesoldier 5 ezinsukwini ezidlule

Last reply by rafallifesoldier 4 ezinsukwini ezidlule

Lost data when compacting folders

I am running Thunderbird v78.10.0 with Lightning. Recently, Thunderbird began prompting me to compact my folders. Because I really don't trust this process for apps in ge… (funda kabanzi)

I am running Thunderbird v78.10.0 with Lightning.

Recently, Thunderbird began prompting me to compact my folders. Because I really don't trust this process for apps in general (not just TB), I closed TB and made a backup copy of my TB profile first, then I opened TB and told it to go ahead. It stopped partway through and said it could not complete the process because a file was in use by another process (I think--I wish I had saved the message).

Anyway, after TB opened, I noticed that most of my calendar reminders were gone and a lot of my appointments were missing from the calendar.

So I just closed TB, restored the profile from my backup, and everything was back to normal. (Needless to say, I did not compact this time.)

Is there a known problem with compacting folders? Is there any way to troubleshoot this?

Thanks!

Asked by MyUsernameHere 1 isonto elidlule

Last reply by MyUsernameHere 5 ezinsukwini ezidlule

Firefox Crashing when starting up today 7.5.21

Firefox caused a Blue Screen on my windows 7 PC today. I was able to restart my PC but when I try to open Firefox I get an error message to stay that the "application h… (funda kabanzi)

Firefox caused a Blue Screen on my windows 7 PC today. I was able to restart my PC but when I try to open Firefox I get an error message to stay that the "application had a problem and crashed. Unfortunately the crash reporter is unable to submit a report for this crash." I have restarted my PC twice but still cannot get Firefox to open. I have Firefox 88 - but unsure if there has been a recent update to this. Firefox is set to automatically update. I am now using Chrome to do this. Can anyone tell me what may have caused this? Do I need to uninstall Firefox and Reinstall it? What is the correct way to reinstall it under my same account? I would appreciate some help. Thanks.

Asked by Roann 4 ezinsukwini ezidlule

Last reply by Roann 4 ezinsukwini ezidlule

revjet.lendingtree.com error

Today, on AOL, after I send an e-mail a message comes up that says," An error occurred during a connection to revjet.lendingtree.com." Firefox can't load. What has happe… (funda kabanzi)

Today, on AOL, after I send an e-mail a message comes up that says," An error occurred during a connection to revjet.lendingtree.com." Firefox can't load. What has happened? I logged into my AOL account through Microsoft Edge and a similar message came up. When I used my outlook account, there was no such error message after sending an e-mail. Can anyone explain what might be happening?

Asked by RedFrog 1 isonto elidlule

Last reply by RedFrog 6 ezinsukwini ezidlule

THunderbird seems ot be in a loop of continually RE-downloading messages and compacting. It is dominating my connection. How do I alleviate the problem?

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. … (funda kabanzi)

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. This creates a problem because it dominates my internet connection. How do I alleviate the situation in version 78.10.0? It also seems like it always asked if I wanted to compact before just doing it.

Asked by atomich 2 ezinsukwini ezidlule

Last reply by atomich 1 usuku oludlule

firefox android apps issue (bug)

Whenever i touch 3-dot button on any web page , menus appear that are shown in added picture, In pictures web page is bing.com . U can understand what i want to say.. Th… (funda kabanzi)

Whenever i touch 3-dot button on any web page , menus appear that are shown in added picture, In pictures web page is bing.com . U can understand what i want to say.. This thing happens with every website.

Phone - realme7 Android - 11

Asked by Aman Sinha 4 ezinsukwini ezidlule

Last reply by Aman Sinha 3 ezinsukwini ezidlule

Firefox insanley lagging in Ubuntu 21.04 LTS

I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application… (funda kabanzi)

I use Firefox on Ubuntu 21.04 LTS and recently started facing delay of 3-4 seconds while trying to open any add-ons in top bar or even when trying to navigate application menu. I recently moved from windows to Ubuntu, no such lag or delay was there in windows.

What I tried- I tried to troubleshoot this problem with the help of troubleshooter present in Firefox and used the 'Refresh Firefox' option but still it was lagging too much. I also tried to remove all add-ons but still it was of no use. My system is fast enough to handle Firefox.

Asked by jackhammervyom 1 isonto elidlule

Last reply by jackhammervyom 1 usuku oludlule

MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING error after new server cert installed (self signed).

After installed some expired certs on a server in house, I try and bring up a management page that worked fine prior. The error is: The server presented a certificate tha… (funda kabanzi)

After installed some expired certs on a server in house, I try and bring up a management page that worked fine prior. The error is: The server presented a certificate that contains an invalid encoding of an integer. Common causes include negative serial numbers, negative RSA moduli, and encodings that are longer than necessary.

Error code: MOZILLA_PKIX_ERROR_INVALID_INTEGER_ENCODING

How can this be worked around, a setting of some sort maybe?

Thanks for any input

Asked by sbhesser 1 inyanga edlule

Last reply by sbhesser 7 amahora adlule