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Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (funda kabanzi)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 11 amahora adlule

Last reply by PhredE 11 amahora adlule

Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (funda kabanzi)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 4 emasontweni adlule

Last reply by Amy711 1 usuku oludlule

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (funda kabanzi)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 2 emasontweni adlule

Last reply by Pino.Marittimo 4 ezinsukwini ezidlule

Many problems with firefox

Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cann… (funda kabanzi)

Hi, I have a new computer with Windows 10. I use google chrome, ms edge and firefox. Now I have massive problems with Firefox that I never had on the old computer. I cannot download PDF files, error message: the PDF file is allegedly damaged. I cannot install addons, error message: Download failed. Please check your connection. There are general add-ons like GoogleTranslate, YouTube Video and Audio Downloader and AdBlocker Ultimate. Then I cannot play music via Bluetooth even though Firefox is displayed in the mixer. None of these problems exist with the other browsers, since everything works perfectly. Thanks in advance for your help

charlyp

Asked by b.orgosolo 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

firefox account login

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign… (funda kabanzi)

I have a firefox account for syncing my multiple computers and mobile devices. I purchased a new windows 10 laptop and installed firefox but it will not allow me to sign into my account. It says my password is wrong. I'm using the same password I used to log into this support site (from an older pc) so the password is valid. All other devices are syncing and signed in. How do I get this new installation of firefox to recognize my password?

Thanks, Mike

Asked by mikemccue 1 isonto elidlule

Last reply by cor-el 5 ezinsukwini ezidlule

Can I retrieve deleted passwords

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, … (funda kabanzi)

I have deleted all my saved logins and passwords from Mozilla thinking they were all synchronized, and stored in the cloud. However, after reinstalling Mozilla on my PC, I logged in again and noticed that I only had the very old logins and passwords. Out of about 190 deleted logins, I only retrieved 58, most of them with old, inactive passwords. Looks like the recent logins had not been synchronized. Recently I changed most of my passwords to very strong ones, about 15 character long, and very complicated. Is there any way of getting the recent logins and passwords back? I would really appreciate any help.

Asked by xdsaza 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Do containers share history?

Aren't containers supposed to be not sharing the history among other things with each other. Here is what I have noticed: - Urls from a different container appear in ano… (funda kabanzi)

Aren't containers supposed to be not sharing the history among other things with each other. Here is what I have noticed: - Urls from a different container appear in another container when typing the address. - Urls from a container appear when typing the address in a non container mode. Both the cases somehow undermine the whole container thing. I don't know if someone else has noticed such things or not, but they do seem strange to me. Hence the question, do containers share history? If so, then the containers just become a gimmick.

Asked by itzaamir 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Firefox (85.0.1 (64-bit)) refuses to open https://www.wsfsbank.com/

Lower left of browser says "Transferring data from app.five9.com..." and NEVER gets beyond that point. Edge and IE don't have that issue. … (funda kabanzi)

Lower left of browser says "Transferring data from app.five9.com..." and NEVER gets beyond that point. Edge and IE don't have that issue.

Asked by jans2 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Google Search Page in Reader View

I have an iMac running Mac OS 10.6.8 with Firefox v.48.0.2 on my network and all of a sudden only the search page is in reader view and does not have any controls. Anyon… (funda kabanzi)

I have an iMac running Mac OS 10.6.8 with Firefox v.48.0.2 on my network and all of a sudden only the search page is in reader view and does not have any controls. Anyone ever have this issue?

Asked by jprout65 1 isonto elidlule

Last reply by jscher2000 1 isonto elidlule

Where did Yahoo Search come from?

When I put a question into the Google search bar on my home page, a YAHOO SEARCH PAGE COMES UP WITH HITS. What started happening a couple of days ago, and I don't WANT Y… (funda kabanzi)

When I put a question into the Google search bar on my home page, a YAHOO SEARCH PAGE COMES UP WITH HITS. What started happening a couple of days ago, and I don't WANT Yahoo search engine in my computer. I have changed NOTHING IN 'SETTINGS' -- HELP!

Asked by drjillshackford 1 isonto elidlule

Last reply by jscher2000 6 ezinsukwini ezidlule

i need to turn my Firefox browser back to about 2 weeks ago but dont know how

My Firefox browser "reset" itself and I lost my profile. I found 2 accounts for my profile, but dont know how to check which was the last one and turn it back a couple of… (funda kabanzi)

My Firefox browser "reset" itself and I lost my profile. I found 2 accounts for my profile, but dont know how to check which was the last one and turn it back a couple of weeks to when it went weird.

I have lost all my bookmarks, passwords etc, so need to turn the clock back as it were and/or reinstall the profiles that are on my computer. I tried to reinstall one, didnt seem to work...help please!

Asked by thegeegs 1 isonto elidlule

Last reply by cor-el 6 ezinsukwini ezidlule

firefox won't connect to Trello

Suddenly, I can't connect to Trello. I'm on Win 7. I've restarted Firefox in Safe Mode. Still won't connect. But when I start a new private window, it connects just fine… (funda kabanzi)

Suddenly, I can't connect to Trello. I'm on Win 7. I've restarted Firefox in Safe Mode. Still won't connect.

But when I start a new private window, it connects just fine!

What else can I try, to restore connections with Trello in non-private mode? Thanks.

Asked by needsleep 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Can't log on to password protected sites after last update

Hi, A few weeks ago I helped a tech phobic friend update Firefox on her Mac and IPad. Since then she is unable to access password protected sites (like bank and financial… (funda kabanzi)

Hi,

A few weeks ago I helped a tech phobic friend update Firefox on her Mac and IPad. Since then she is unable to access password protected sites (like bank and financial co) using Firefox --- on either device.

I spent the last 3 hours trying to figure out what's wrong.

For example, on her laptop, with Firefox, the user name and password is automatically filled-in for a Zoom-like site, but hitting "submit" results in an error message rejecting user name or password. Doing the exact same thing using Safari or Chrome works. This wasn't the case prior to the update.

On the IPad there are two issues. The IPad is set up for touch ID. I tried going to home log-on page for a financial company. Normally once you start to type in user name, a box would pop up asking for touch print. This no longer happens with Firefox - no prompt for touch ID. Switch to Safari and it all works. Trying to enter site by typing in user name and password doesn't work either. Hitting the log-on button does nothing. Sometimes the button stays red or turns to gray but the page doesn't change. Doing the exact same thing using Safari or the company's app works perfectly.

I tried syncing the devices, making sure password and touch ID are enabled, using Firefox 85.0.2.

Anybody have any ideas of what's wrong or how I can fix this?

Many thanks, JR

Asked by jr7of8 1 isonto elidlule

Last reply by cor-el 6 ezinsukwini ezidlule

Slow appearence of letters

When typing on facebook with my mac, letters take 3 or 4 seconds to appear. I half to restart my computer to fix the problem. Is there something wrong with my computer wh… (funda kabanzi)

When typing on facebook with my mac, letters take 3 or 4 seconds to appear. I half to restart my computer to fix the problem. Is there something wrong with my computer which is only a month old?

Asked by harris.skeptic 6 ezinsukwini ezidlule

Last reply by FredMcD 6 ezinsukwini ezidlule

Two-sided printing rotating on wrong axis

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? Wi… (funda kabanzi)

How can I set two-sided printing to rotate on the long axis (so both sides are printed in the same direction, and when you turn the page you can keep reading easily)? With the new upgrade it keeps defaulting to printing on the short axis (so the second side is printed upside down) which makes it very difficult to read smoothly. This has always been easy to set previously. Now the Print menu only allows you to toggle Two-Sided Printing on and off, not to choose the axis. The system dialog does include this setting, in theory, but it doesn't work. I have tried changing it to Long-Edge Binding several times. Each time I change the setting and print immediately, and it still prints with Short-Edge Binding which I do not want. Help! If this can't be fixed I will need to stop using two-sided printing entirely, which will mean wasting a lot of paper.

Asked by elkatd 6 ezinsukwini ezidlule

Last reply by Martin 11 amahora adlule

Access Denied message

I have Firefox v 85.0.2 installed on my MacBook Pro running MacOS Big Sur (v 11.2.1). I previously was able to access my online banking account but now I get the “Access … (funda kabanzi)

I have Firefox v 85.0.2 installed on my MacBook Pro running MacOS Big Sur (v 11.2.1). I previously was able to access my online banking account but now I get the “Access Denied” message. How can this be fixed? (Note: I am able to access the banking account using the Safari browser installed on my Mac.)

Asked by kuehn531 6 ezinsukwini ezidlule

Last reply by FredMcD 6 ezinsukwini ezidlule