Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I added one more bookmark, tried to put it in a folder in Library, and the whole Library disappeared.

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole b… (funda kabanzi)

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole bookmarks library disappeared. I tried to get it back, but I can only see them when I go to open application menu, bookmarks. They are unorganized. When I tried to see the bookmarks library, it was not along the left side of the screen. It was gray and empty, in a box. Can you help?

Asked by KJ2008a 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (funda kabanzi)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 unyaka odlule

Last reply by Sotorp 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change… (funda kabanzi)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 1 unyaka odlule

Answered by Pete 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (funda kabanzi)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

Asked by snowbellysurfer 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

password/logins recovery

this morning i foolishly deleted all my passwords using clean my mac x. i have most of them in safari and also a .csv file. unfortunately, firefox does not support the … (funda kabanzi)

this morning i foolishly deleted all my passwords using clean my mac x. i have most of them in safari and also a .csv file.

unfortunately, firefox does not support the csv import option and that's all the answers i find.

as for safari, i've tried to no avail.

so. how in (CENSORED) (CENSORED) (CENSORED) does a human being import (CENSORED) (CENSORED) passwords into firefox? because i'm two (CENSORED) minutes away from deleting the damned brwoser after over a decade of faithful use due to this idiotic foolishness.

Asked by T R E N T R E K E R 1 unyaka odlule

Last reply by T R E N T R E K E R 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (funda kabanzi)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Asked by David H 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (funda kabanzi)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 1 unyaka odlule

Answered by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Spacing

Yesterday on Fox News chat the space between words suddenly started disappearing. The space bar will move the cursor only once, then the next letter typed will not space.… (funda kabanzi)

Yesterday on Fox News chat the space between words suddenly started disappearing. The space bar will move the cursor only once, then the next letter typed will not space. It only does it in Firefox, not in any other browser. The problem has not presented itself in any other app or in windows. Any solutions?

Asked by waterman1947 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

What are there different profiles? Why is "default" not the default?

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installati… (funda kabanzi)

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

Asked by Jason R. Coombs 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to sync passwords and logins after computer reset

Hi there! I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my pro… (funda kabanzi)

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

Asked by clapfizzbang 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox asks for my Primary Password 3 times

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a y… (funda kabanzi)

I've been having trouble with the Primary Password on Firefox for years. Sometimes it didn't ask me for it at all, sometimes randomly after half an hour and now since a year I've been having to type it in three times in total, before Firefox let's me do my thing. What's really weird: The second time the pop-up comes up there are already some characters in the password field and I have to delete them to start typing my Primary Password anew. But lately it always takes three times of typing in the password, until the pop up doesn't come up again. That's stealing a lot of my time and I have no idea what's the reason or what's causing it.

Can anybody help out?

Asked by young_jay 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Multiple Accounts

When I was looking at the site and login credentials I noted there are three accounts listed: @hotmail.com - When I log into Firefox using this account I am granted acce… (funda kabanzi)

When I was looking at the site and login credentials I noted there are three accounts listed:

@hotmail.com - When I log into Firefox using this account I am granted access to bookmarks and related credentials. @gmail.com - When I try to login using this account, a message is presented saying I need to log in using the main account. This makes sense as this is listed as a secondary account.

My main concern is the last account - when I try to login using those credentials, I need to go through an account set up - including providing my age. So is this an account I should be concerned with, or can it be safely ignored?

Best regards! Loralie

Asked by loralie 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My firefox browser keeps telling me that the server is not found everytime I use the search browser

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my… (funda kabanzi)

Every time I try to use the search function I get this message, saying that they can't find the URL. I've already tried checking my connection, my firewall, restarting my computer, using the troubleshoot mode, and uninstalling + reinstalling again. Can somebody please help?

Asked by bluestorm801 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox crashes

Hi, below is a crash report code from my firefox. bp-eb9306b1-8d94-4c25-8ed6-5e6550220907 It started a few days ago. Tabs of latest version firefox started to crash, … (funda kabanzi)

Hi, below is a crash report code from my firefox.

bp-eb9306b1-8d94-4c25-8ed6-5e6550220907

It started a few days ago. Tabs of latest version firefox started to crash, later firefox started to suddenly close itself spontaneously, and more later I had blue screens. So I decided to format.

Now I have clean install windows 7 ultimate SP1 on a new formatted samsung SSD EVO 870 (1TB) on the C: partition

I downloaded mozilla firefox (104.0.2 x64). But still sometimes it crashes individual tabs that prompts me to "reload this tab" or something like that.

And sometimes the main window spontaneously and suddenly dissappear with all its tabs, without any warning. It can be a few seconds later after I launch firefox, or a few minutes later, or with some typing or mouse action. I also try to take no action and only wait, but it closed again. I tried troubleshoot mode and wait, but it closed again.

I have no addons. I uninstalled firefox and reinstall. nothing changed. All my installations are new and clean. Whats wrong? I need your help.

Asked by erseny 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Attempting to download brokerage statements from E-Trade

Dropa; I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statemen… (funda kabanzi)

Dropa;

I can download an E-Trade brokerage statement from my DELL LAPTOP, Windows 10 and Firefox ((identical to my Desktop) whereby I can view the pages of the statement , however, from my DESKTOP I cannot download an E=Trade brokerage statement for me to view the pages of the statement.

Below is the address or link for downloading an E=Trade brokerage statement, on my screen, from my DELL LAPTOP, whereby the pages of the statement appear, This is the identical link / address that I copied from my DESKTOP, however the statement does not appear: "Download failed"

https://edoc.etrade.com/e/t/onlinedocs/doc?docType=stmt&docId=0

How may I correct not being able to download and E-Trade statement, to view on the screen (after which downloading to a file) on my DESKTOP ???

                          Michael

Asked by Michael Kevin 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Text display problems on different websites

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens … (funda kabanzi)

I haven't changed anything except for Firefox auto-updating to version 104.0.2 this morning but now some sites with dark mode are nearly unreadable (see attached screens 1-2 of Twitch and Giant Bomb, respectively), and others have had their default text size rapidly shrink (see screen 3 of a Wikipedia page), with no warning. What was fine yesterday is no longer working correctly today. I tried disabling and re-enabling different extensions and clearing my whole browser cache and that does not seem to have helped. Is there any explanation or quick fix for these issues on the way or a way I can roll back to 104.0.1 until the problem has been solved?

PS: I'm also using the latest version of Windows 10 and my video card (Radeon RTX 480) drivers and neither have had any updates in the past 24 hours.

Asked by amendele 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule