Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (funda kabanzi)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 1 unyaka odlule

Answered by Emma 1 unyaka odlule

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Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (funda kabanzi)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Sub-Folders don't show up in my bookmarks

Hi All, A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that'… (funda kabanzi)

Hi All,

A few of my sub-folders within my bookmarks do not show up in the Toolbar and Sidebar. The same bookmarks' sub-folder are present in the Bookmarks library (that's accessed from Firefox settings).

Could you please help with how I can get these sub-folders to show up in the Toolbar/Sidebar, please.

Thank you.

Asked by estfor.sk 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Expired cookie breaks Azure AD B2C auth (with Blazor and MSAL)

Hi all, is expired cookies management changed lately? Authentication doesn't work anymore in following use case. Question is all about FF for windows, while usually I'm o… (funda kabanzi)

Hi all, is expired cookies management changed lately? Authentication doesn't work anymore in following use case. Question is all about FF for windows, while usually I'm on FF Android, Edge and Chrome for Windows and all these browsers are working correctly.

My working web app (static blazor wasm standalone) is interactively authenticating in Azure AD B2C using Microsoft.Authentication.WebAssembly.Msal library (like MSAL.js), API is an Azure Function protected through AAD B2C.

Login request successfully invokes Signin/Signup B2C flow with popup to myb2ctenant.b2clogin.com but breaks navigating to auth protected pages or backend apis.

From DevTools I see that every request to following b2c endpoints sets an expired cookie (expired 10 years before, year is now 2012):

When user clicks login: GET /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/v2.0/.well-known/openid-configuration

Returning from login confirmation: GET /myb2ctenant.onmicrosoft.com/B2C_1_SInSUp/api/CombinedSigninAndSignup/confirmed?rememberMe=false&csrf_token=xxx

for example: Set-Cookie: x-ms-cpim-trans=; domain=myb2ctenant.b2clogin.com; expires=Fri, 14-Sep-2012 12:46:46 GMT; path=/; SameSite=None; secure; HttpOnly

FF registers this warning in console:

Cookie “x-ms-cpim-trans” has been rejected because it is already expired

Following when MSAL execute a request to /myb2ctenant.onmicrosoft.com/b2c_1_sinsup/oauth2/v2.0/authorize?xxxx

Response always contains:

Location: https://blazorapp.xx.web.core.windows.net/authentication/login-callback#error= interaction_required&error_description=AADB2C90077%3a+User+does+not+have+an+existing+session+and+request+prompt+parameter+has+a+value+of+%27None%27.%0d%0a

All other browsers are working... Thanks in advance for any help

Asked by croma 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox browser constantly asks me to create a new profile: "You've launched an older version"

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can … (funda kabanzi)

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

Asked by spacenz 10 izinyanga ezidlule

Last reply by lynmk01 6 izinyanga ezidlule

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Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (funda kabanzi)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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FF update breaking sites

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tu… (funda kabanzi)

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tumblr is usually white, now it's dark; can't read a thing! Both work fine in Chrome and Outlook is finally working again after a few days:

ErrorType: Component UTC Date: 2022-09-06T15:09:21.585Z Puid: 0003BFFD80C7CD78 Client Id: 36BD2265BBF94A368ACB6FD2CEF338F0 Session Id: b44c966a-8f33-4be3-a8e6-9e2f7e6118b6 Client Version: 20220826004.05 BE Server: CY4PR0701MB3666

Asked by karunaray 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Font Size of main content on all sites renders at 13px after waking from sleep

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in… (funda kabanzi)

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in CSS etc. I first discovered this on my organization's website, I thought it was a browser cache issue, but it has persisted. The text content on our front page is all the correct size, but everything on the website that is "main content" text that is not in a heading tag, like blog post or regular page content, is rendered at 13px. Other sites like Wikipedia load this way as well. In private mode, the issue disappears. In Chrome, the issue does not occur.

I have cleared all cookies, browser cache, site data, history, and the problem persists. I have checked the default font settings in Firefox, the checkbox saying websites should override the font settings is already checked. Zoom is set to 100%. I updated to the latest version in the course of restarting, and it didn't fix the issue either.

In the attached screenshot, the examples on the left are in regular Firefox windows. On the top right, a page on our site is displayed correctly in Firefox private mode. In the bottom right, Wikipedia is displayed correctly in Google Chrome.

Asked by zbCanAdv 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Cannot Accept risk and continue

Hello, Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for refer… (funda kabanzi)

Hello,

Firefox is not showing Accept the risk and continue-button when advance button is clicked. Due to this i am not able to access server. Image is attached for reference.

Using 104.0.2 (64-bit) on Window 11

No other browser I have used is having this issue with this site, just Firefox.

Asked by Zergling 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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firefox browser occasionally downloads unknown htm files

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely … (funda kabanzi)

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?

Asked by allegro6335 1 unyaka odlule

Last reply by Sotorp 1 unyaka odlule

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Firefox upgraded to 104.0.2 and reset everything. How can I get back to where I was this morning?

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all s… (funda kabanzi)

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all settings. (I do have my bookmarks, and I never use Firefox for passwords.)

I have a backup program, so I might be able to restore if I knew what files.

Help would be appreciated.

Asked by royce3 1 unyaka odlule

Last reply by wdhc 1 unyaka odlule

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Change language of Firefox Accounts emails

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from M… (funda kabanzi)

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?

Asked by sarbs 1 unyaka odlule

Last reply by sarbs 1 unyaka odlule

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Being denied access to a Safe site, Vitacost.com

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order prod… (funda kabanzi)

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Asked by dpkov2 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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I added one more bookmark, tried to put it in a folder in Library, and the whole Library disappeared.

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole b… (funda kabanzi)

Please help me get my bookmarks library back. At least the top 20 or so bookmarks! I bookmarked one more thing, tried to find it and add it to a folder, and the whole bookmarks library disappeared. I tried to get it back, but I can only see them when I go to open application menu, bookmarks. They are unorganized. When I tried to see the bookmarks library, it was not along the left side of the screen. It was gray and empty, in a box. Can you help?

Asked by KJ2008a 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Problem with Screenshot in Newest Version of Firefox

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the … (funda kabanzi)

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the ctrl+shift+S method. You can "find" the feature (e.g., the "take screenshot" option will appear in the right clear option) but regardless of the manner selected, teh feature is inoperable.

Asked by drstone10 1 unyaka odlule

Last reply by drstone10 1 unyaka odlule

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Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (funda kabanzi)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

Asked by snowbellysurfer 1 unyaka odlule

Last reply by James 1 unyaka odlule

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How do I restore my session and recover my open tabs, after a crash, using backed-up files?

After Firefox crashed today I restarted it and I got a session and tabs that I last used over a month ago, and none of the simple fixes worked. But not to worry, I though… (funda kabanzi)

After Firefox crashed today I restarted it and I got a session and tabs that I last used over a month ago, and none of the simple fixes worked. But not to worry, I thought, because important folders (including Firefox's Profiles folder) get backed up automatically every night, and just yesterday I reset my "homepage" to include all the currently open tabs. So I thought restoring my session and recovering my open tabs would be a simple matter of replacing current files with backed-up versions of those files. But I can't figure out which files to use or if that strategy is even possible. For example, some of the support materials state that recovery.jsonlz4 in the sessionstore-backups folder gets updated continuously with session and tabs information, but on my system that file abruptly stopped being updated in July. Similarly, previous.jsonlz4 and upgrade.jsonlz4-*** stopped being updated in May. (FYI, sessionstore.jsonlz4 gets created when I close Firefox, just like it's supposed to, but I don't have any backed-up versions of it because it only exists when Firefox is closed.) And the tabs currently listed in the "homepage" are also from a month ago, and I can't figure out what file those tabs are stored in. Help!

Asked by Norman 1 unyaka odlule

Last reply by Norman 1 unyaka odlule