Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

may have to reinstall Thunderbird again

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are install… (funda kabanzi)

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help

Asked by Mary 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (funda kabanzi)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 1 unyaka odlule

Last reply by Toad-Hall 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (funda kabanzi)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (funda kabanzi)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

move android from Ff nightly to beta?

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android. I can't stand not being able to bookmark easily and *especially* miss adding … (funda kabanzi)

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android.

I can't stand not being able to bookmark easily and *especially* miss adding bookmarks to my home page(s) and the endless update is interruptive. My phone is very slow as it is. 

Thanks. I am afraid to migrate Firefox "backwards" from Nightly to beta or just ordinary. I lost all my bookmarks a year ago by uninstalling Instagram which somehow wiped out Firefox as well.

Many thanks.

Asked by filterfeeder 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (funda kabanzi)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 11 izinyanga ezidlule

Last reply by hengwz07 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Thunderbird restoation from Carbonite.

I restored data from Carbonite to a new disk before installing Thunderbird and 'lost' all my folders. I have found the profile file, can I open the profile file and use t… (funda kabanzi)

I restored data from Carbonite to a new disk before installing Thunderbird and 'lost' all my folders. I have found the profile file, can I open the profile file and use that to repopulate my files and messages? I run Windows 10 on a Dell laptop.

Asked by rpmca 9 izinyanga ezidlule

Last reply by david 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (funda kabanzi)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

AOL security update by 7DEC21 requires new account, best way to migrate email files?

NOTE: I do NOT have a solution, the email with that comment was clicked on accidentally. Note that when creating a brand new email in Thunderbird with the extra security… (funda kabanzi)

NOTE: I do NOT have a solution, the email with that comment was clicked on accidentally.

Note that when creating a brand new email in Thunderbird with the extra security step, it did NOT utilize OAuth. That is NOT what happens in the new security process.

If I re-create my existing email, will TB glitch? How do I migrate my existing POP folders to the "new" version of the account?

AOL security update by 7DEC21 requires creating a new account, best way to migrate email files? Notably their instructions don't mention this...

Anyone do this already? Any glitches? What's the easiest way to put your old account data into the new one?

How does TB handle the fact that you have two identical emails with separate accounts, differing only in that one-time password?

And how do you access that password entry popup that ONLY appears during account setup?

Asked by FireFoxSucks 1 unyaka odlule

Last reply by k.quilt 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (funda kabanzi)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 8 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Upgrade from 60.9.1

Help! I have been stuck on 60.9.1. I tried to upgrade many years ago and lost all my past emails and folders. A search at the time said there was no way to get them bac… (funda kabanzi)

Help! I have been stuck on 60.9.1. I tried to upgrade many years ago and lost all my past emails and folders. A search at the time said there was no way to get them back so I reinstalled 60 and have lived there ever since. A couple of weeks ago Google mail changed their security protocols and dropped POP and 60.9 apparently can not read IMAP. I love Thunderbird and would prefer to stay but I don't want to loose all my past emails and folders. So, I would like to upgrade to the latest stable version. Is there a path that won't dump my history? I have read many posts on here but still can't find the path to being current. Can I simply install the latest version or do I have to install in stages. If in stages what is the order of version to install and should I stop at each version to check/test something before moving to the next install?

Thanks in advance for your help.

Asked by momonga12 11 izinyanga ezidlule

Last reply by Wayne Mery 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Upbro/godaddy is my email host . they upgraded from webmail to microsoft360 outlook this week. I am using thunderbird

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on emai… (funda kabanzi)

'They were supposed to transfer everything over and after considerable number of interactions i now have 1 of my 5 emails working . I can send and receive emails on email #1. I can receive emails on email#2,3,4,5 the problem is I can only send messages on email #1 When I go to accounts. - edit smtp server all the 5 user names default to the same user name ( last line) . Which ever user name I put in is the email that I can send emails out. for ex. if the user name is email1@xxx.com I can only send emails out on email 1. if the user name is email3@xxx.com I can only send emails out on email 3 . On the SMTP server edit page ----- Description : office 365 Server name: outlook.office365.com Port: 587 Connection security: STARTTLS AUTHENTICATION: normal password User name: email1@xxx.com I s there a way to separate the user names of the 5 emails

Asked by info8077 7 izinyanga ezidlule

Last reply by david 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox suddenly cannot download any files

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In trou… (funda kabanzi)

Not for the first time, I suddenly cannot download any files in firefox (from PDFs to wetransfer links etc.). I have followed every bit of online advice there is. In troubleshoot mode I can download files. However by a process of elimination it is not caused by hardware acceleration, addons or extensions or my avast antivirus. This is really troublesome and I really need to download a lot for work. Performing a refresh every couple of weeks is not the solution.

This problem has been around for at least two years now.

Asked by alex.ross 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Updated version keeps telling me to download latest update 91 10 0

I have windows 10. Was getting a message that Thunderbird could not automatically update and that I would have to download the latest version and install it. I did. I am … (funda kabanzi)

I have windows 10. Was getting a message that Thunderbird could not automatically update and that I would have to download the latest version and install it. I did. I am now on Version 91.10.0 64 bit.

Now every day I get that same message. Thinking its a new download I start to download it only to find its the same EXE file I downloaded last time.

After running the new install, it leaves 2 short cuts on my desktop. BOTH point to the same program name and location.

Is there something wrong with that update? Thanks.

Asked by Mac Wildstar 11 izinyanga ezidlule

Last reply by Toad-Hall 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Thunderbird 102.0.3 trouble receiving emails from my Ionos.com mail account

It is 5:46am Sunday morning here in Southern California and again after 3 days of calling Ionos I am not receiving emails sent to me using Thunderbird 102.0.3 especially … (funda kabanzi)

It is 5:46am Sunday morning here in Southern California and again after 3 days of calling Ionos I am not receiving emails sent to me using Thunderbird 102.0.3 especially Spam emails I would like to block and mail in sub folders having saved emails. And this morning I cannot send emails from my TB account. This has been going on for a few days. Back a few days ago I would receive junk/spam mail and add those emails to block list using TB. Now those emails stay in Ionos site mail account and are not forwarded to my TB account. I cannot send emails from my Ionos site when using TB. Why is this a happening and how to fix it. Thanks

Asked by j 10 izinyanga ezidlule

Last reply by Toad-Hall 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Thunderbird account email setup

Hi, I installed TB on my laptop but i can't setup any email: i tried gmail, yahoo and ik with the same negative result. I'm on setup page, write email and password (reme… (funda kabanzi)

Hi,

I installed TB on my laptop but i can't setup any email: i tried gmail, yahoo and ik with the same negative result. I'm on setup page, write email and password (remember password check marked), then google page opens for verification and i allow TB to everything. For Google is ok and i received an email that confirm TB is allowed to see, modify etc but in TB error says: "Unable to log in at server. Probably wrong config, username or password" but if it was wrong i can't be log on Google. About configuration, that is automatic, i have this:

Incoming server Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 Username: mine Outgoing server Hostname: smtp.gmail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2 Username: mine

Same problem with other email account I've try to find a solution by reading support but... Someone can help me?

Asked by ManuITA 11 izinyanga ezidlule

Last reply by Matt 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Thunderbird on two Windows laptops

I have just installed Thunderbird to my new (Widows 11) computer while still keeping it on my old Windows 10 one. But when a new email arrives and is opened ON ANY ONE of… (funda kabanzi)

I have just installed Thunderbird to my new (Widows 11) computer while still keeping it on my old Windows 10 one. But when a new email arrives and is opened ON ANY ONE of the Thunderbirds, it does not come to the other. But it still arrives to both my ANDROID phone and tablet, and still exists on the server. Seems like only ONE Thunderbird can retrieve emails, which doesn't make sense. Any help?

Asked by samuel.vovsi 10 izinyanga ezidlule

Last reply by Lampros 10 izinyanga ezidlule

Installing Thunderbird

Computer crashed. Trying to reinstall thunderbird. Thunderbird does not recognize configuration info for my roadrunner email. Thunderbird is working fine with that emai… (funda kabanzi)

Computer crashed. Trying to reinstall thunderbird. Thunderbird does not recognize configuration info for my roadrunner email. Thunderbird is working fine with that email on my other computer.

Asked by tabrock 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (funda kabanzi)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule