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upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (funda kabanzi)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 3 ezinsukwini ezidlule

Last reply by idol.lif 1 usuku oludlule

Emails cannot be retrieved

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is work… (funda kabanzi)

We have not been able to retrieve emails on an Earthlink account since Nov. 7, 2022. I've worked with Earthlink for two days and they say everything at their end is working - contact Thunderbird. The procedure we have used successfully for about 20 years has been to access our MailWasherPro account, view the emails on their server, delete the "bad" ones, and then bring what's left into our Earthlink account on Thunderbird. Mailwasher also is working because I just went into it, cleaned out the junk from the last week, and tried to Get Messages on Thunderbird. It didn't work. The test messages the Earthlink technicians used came into Mailwasher so it's Thunderbird that appears to be the problem. I did not set up this system but it has worked for 20 years and we do not want to change it. So does anyone know why Thunderbird cannot Get Messages that it could retrieve a week ago???

Asked by jerfitzg 2 emasontweni adlule

Last reply by jerfitzg 6 ezinsukwini ezidlule

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (funda kabanzi)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 3 ezinsukwini ezidlule

Last reply by Rich-J 1 usuku oludlule

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (funda kabanzi)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 4 ezinsukwini ezidlule

Last reply by c.capel 2 ezinsukwini ezidlule

How to block Thunderbird updates?

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version … (funda kabanzi)

Which server in the hosts file do I need to block so that Thunderbird no longer checks for updates and is unable to update itself? Recently, it updated itself to version 102, which of course caused a total failure of Thunderbird. After restoring the system, I want to avoid further trouble.

Asked by radpopl 1 isonto elidlule

Last reply by radpopl 6 ezinsukwini ezidlule

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (funda kabanzi)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 15 amahora adlule

Last reply by avwood 14 amahora adlule

Messages not tagged after move

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context m… (funda kabanzi)

I just got a new computer and copied my Thunderbird profile from the old computer to replace the default profile created on the new computer. my tag show in the context menu, but none of my messages are tagged. how can I move the tagging information? where are they stored? Thanks.

Asked by campg2003 1 inyanga edlule

Last reply by campg2003 2 ezinsukwini ezidlule

TB 102 Lost folders/filters on upgrade

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.) The folders appeared in the fo… (funda kabanzi)

When I upgraded from 101 to 102 on the first restart TB "Lost" several folders and some filters were disabled (referring to those folders.)

The folders appeared in the folder list on the next restart but mail for them was not filtered correctly and a msg "Folder not found" displayed (not exact text).

Restarting TB the folders were found but the filters not reactivated.

Richard

Asked by Rich-J 4 izinyanga ezidlule

Last reply by Rich-J 3 ezinsukwini ezidlule

Problems after forced update to version 102

Problems after Thunderbird to version 102 After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that'… (funda kabanzi)

Problems after Thunderbird to version 102

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders

How can I recover bookmarks with open tabs?

By the way, I found that changing the setting:

Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale.

to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work.

(I didn't think Thunderbird was using the settings for non-Unicode programs)

Asked by radpopl 1 isonto elidlule

Last reply by radpopl 3 ezinsukwini ezidlule

Tried to move emails, they are now 'removed'. How to recover?

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. H… (funda kabanzi)

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

Asked by Alex Wu 2 ezinsukwini ezidlule

Extra home page

Extra home page appears every time I click to open a .pdf from Microsoft NAV. It downloads the file (does not open it) but it opens a new home page to do this. I have t… (funda kabanzi)

Extra home page appears every time I click to open a .pdf from Microsoft NAV. It downloads the file (does not open it) but it opens a new home page to do this. I have to always delete this. The download is on the already open home page. How do I stop it from opening another home page every time I try to open one of these .pdf files from another application?

Asked by bobb4 1 usuku oludlule