Yonke imikhiqizo Isithangami Sokwesekwa

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbird and restart it, the same problem returns and I have to start over.

As this causes Thunderbird to lose all customizations to folder display, column displays, color badges, etc, and requires Thunderbird to download all message headers in my 6 email accounts, it's wasting a ton of my time.

All the accounts are still intact and it even says it's downloading email for each inbox on startup, I just can't see any of it because there's no folders displayed on the left side-bar.

And mind you, this was just a "upgrade"... when I tried to migrate my default profile to another computer (new workstation) it wouldn't load the proper profile without doing the -p flag on the executable and then after, has this same problem where it first displays proper accounts/folders but then on restart loses it all.

Luckily I found another users post online about deleting those internal cache/config files (for a completely unrelated problem with an older version of tbird) or I'd have been completely stuck.

Anyone have any suggestions on migrating BACK to the previous most stable build of pre "Supernova"? This thing isn't fully baked IMO.

And also, is there a better way to submit massive errors like this to the developers?

Thanks...

Just updated to v115.2 and all my messages have disappeared - all folders listed but empty. New emails have downloaded but do not appear in Inbox which is likewise empty. I navigated through Users file to Mail and files seem to be intact. Should I remove update and hope older version will populate the folders? I'm running Windows 10 v22H2 and installed update KB4023057 just prior to v115.2 update.

Somehow, Thunderbird updated to a new version. I didn't download or install a new version. I just closed and reopened it and it updated. When I tried to roll back to the new version, I lost all of my emails and addresses! I literally had tons of business emails and contacts and now they are gone. Thunderbird is treating this like a brand new install and I am having to set up all of my accounts all over again! Is there some way to get all of my stuff back? Or has the new install/rollback somehow written over all of my previous data?

I updated Thunderbird from version 102.14.0 to version 115.1.0 and I have a problem. I don't see any emails, nor folders, nor accounts, nothing. Only on startup do I see the accounts being updated and new mail being downloaded. I can see all the accounts in the account settings. But I can't access the emails. Can you please advise how to solve this problem? Profim can no longer be returned to version 102.14.0. Please help quickly. Well thank you.

Since 117(Beta)I have an issue with Firefox refusing to apply the update it downloaded. I've tried searching left and right on the internet for a solution and one does work which is installing the newer version of the browser each time myself. But this is ofcourse not a solution in the long run.

It tries now to apply the update 118b9 to stable version 118 and it did downloaded just fine and asked me if I wanted to close the program to let it update which always worked. I've tried different DNS to see if that could be the problem, tried a clean default profile to see if that helped, I haven't tried uninstalling it and reinstalling it, due to me losing my passwords and what not.

I also tried to run the stable version to see if the issue was still there and it is still there, so me using the beta channel isn't the issue here.

I am reaching out to the Mozilla Firefox community for assistance and guidance in resolving this issue. If you have encountered a similar problem with Mozilla Firefox or have expertise in troubleshooting Firefox, your insights and recommendations would be highly appreciated.

Please feel free to share your experiences, potential solutions, or steps to diagnose and resolve this problem. Your assistance will be invaluable in helping me address this Mozilla Firefox usage issue effectively.

I'm trying to restore Firefox Bookmarks and stored login/passwords from a Time Machine backup of my Macbook Pro. I've read in the Mozilla support articles where this info is stored, but my backups have no Firefox folder under "Applications Support." Did it get eliminated when I signed up with Mozilla in order to get help with this? These files are on my current system, but they only have a few items that I've entered today.

Hi, I uninstalled my old firefox from macbook by going to the 'application' folder and dragging it into the bin I then installed a new firefox However now I have two firefox on my macbook - could anyone tell me how to solve this???

Thanks!

I was haning problems with Supernova so I tried to unsinstall and reinstall. I copied my profile to back-up disc and then uninstalled Tbird. When I tried to reinstall using the backed up profile Tbird would not open. I get the following message, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." What can I do to correct this issue?

I need to install Firefox on a new laptop under an existing account, but a new account was already created on the new device. All it will let me do is reinstall under the newly created account.

Hi all, I would like to leave MacOS and use Linux exclusively in the future. On MacOS I have MailSteward which keeps years of email archive from 5 accounts. What I normally do is export mail from an account into a mbox file, load the data into MailSteward and then delete the mail from the account (keeping only the last couple of months) - I am doing this more or less at the beginning of every calendar year, just to keep email accounts not too large.

I can export the existing data (which is several GB of data - email and attachments) back out to mbox files - to be imported to Thunderbird. As far as I have understood I can import those mbox files into local folder in Thunderbird.

Now the question: how is Thunderbird behaving with these archives while using it on "active" email accounts? Does it become unusable or does it work normally while only using the "active" accounts until I open a local folder to search for some old email? Anyone using Thunderbird with both (large) archive and normal, active email accounts?

Thanks for your insights. Cheers, Igor

I really don't like this new version! Please help me to

1) Remove the read messages little icons to the right of my folders. Disconcerting and useless. I tried everything!

2) I don't like the new UI at all. Will probably stop using Tbird over it. It's so unfriendly! How do I get the emojis to work? Even that stopped!

Just spent over and hour looking. Next I'll spend the hour using a different app if this can't get resolved!

Hi,

I've got a sticky problem which occurred when using Migration Assistant to move data from my Mac Pro Mid-2012 desktop (OS 10.13.6) to my recently bought used Mac Pro Destktop 2019 *(Ventura 13.5.2). After 6 hours or so of transference, it seemed to hang at ("About 5 minutes remaining...") so I quit, not noticing any warnings about not doing that or else.

What happened was I seemed to have lost Thunderbird Mail files (Ver. 102.15.1 64-bit) from the Mid-2012 MP and there were none showing in the target Mid-2012.

So I'm wondering if the files are truly lost or hidden/recoverable somewhere? I made a Time Machine back up in the Mid-2012 shortly before I did this, but don't know how to move just the Thunderbird files to the Mid-2012 safely.

Anyone had the same problem or have any clues as to how to resolve this?

Kind thanks in advance,

T

Following this guide

Added some extensions (core/distribution/extensions), added autoconfig (js in core/defaults/prefs and cfg in core), put a user.js in core/defaults/profile with a userchrome.css in core/defaults/profile/chrome)

Then repackaged (step 4), did step 5 and 6 however when the newly formed installer is run I get a 7-zip error saying "the system cannot find the file specified". The originally installer works so it must be something that I am doing