Kukhonjiswa imibuzo ethegiwe:

Your "Help" seldom works. How can I click on something that does not appear on my computer???

Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to un… (funda kabanzi)

Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to unscramble them?? Your "Help" often tells me to click on something that does not appear on my computer. Very frustrating to go through help procedures that lead to a blank wall.

Kusonjululiwe Okugcinwe kunqolobane 6 36

use work/school microsoft account with Thunderbird

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get an… (funda kabanzi)

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get any of the member accounts on my tenet to be able to use thunderbird with their organization email account. Any tips from Thunderbird would be helpful.

I have been able to set up thunderbird for the Admin email for the tenet and it is working.

I just can't seem to get the Microsoft settings right for the other email addresses in the tenet to be able to use any email client other than Outlook.

Kusonjululiwe Okugcinwe kunqolobane 6 863

Can't import vcard version 3 into address book

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to… (funda kabanzi)

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

Kusonjululiwe Okugcinwe kunqolobane 6 277

How do I install latest version without clobbering old version?

I want to try the latest version of TB without updating and therefore clobbering my previous version. I've done this in the past , but with each new release, this becomes… (funda kabanzi)

I want to try the latest version of TB without updating and therefore clobbering my previous version.

I've done this in the past , but with each new release, this becomes harder and harder and harder, because all sorts of stuff is run behind my back, and invariably my existing installation gets clobbered one way or another. I think there used to be a web page that explained how to do this, maybe for the purpose of trying nightly builds, but if it still exists I cannot find it.

I don't mind copying my profile, I just want to be able to keep using the old version if I don't like the new version, or until I can do all the necessary customizations to undo all the unnecessary (for me) changes that have been made.

Please do not answer "use portable TB" unless you tell me the exact steps to do that when there is an existing installation that should not be touched. This is for win 7 64bit.

Thanks for the help.

--p.

Kusonjululiwe Okugcinwe kunqolobane 6 91

Porting Thunderbird PC to Mac

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took: WHAT DOESN'T WORK (but I did): Removed in… (funda kabanzi)

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took:

WHAT DOESN'T WORK (but I did): Removed installed Profiles folder and saved on desktop. Transferred PC Profiles folder to same place in Mac.

Deleted PC folder from Mac. Replaced Mac Profiles folder had previously moved. Deleted installs.ini and profiles.ini Started Thunderbird which created new profiles in Profiles folder.

WHAT SHOULD WORK BUT DIDN'T (after above): Removed new contents of Profiles folder. Transferred contents of PC Profiles folder to Profiles folder on Mac. Got the following message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

What did I do wrong? Do I need to uninstall Thunderbird and reinstall? Would that solve problems?

Thank you.

Kusonjululiwe Okugcinwe kunqolobane 6 377

Setting up a GMail account on Thunderbird

Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information f… (funda kabanzi)

Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information fills in, then attempts to check password. Message "configuration could not be verified" then appears. Account email address and password work OK on GMail web version. Not sure what to check next.

Kusonjululiwe Okugcinwe kunqolobane 6 285

Migrating from Apple Mail to Thunderbird 60.3.1

Maybe 10 years ago I used Thunderbird on my iMac. - I use Thunderbird at work and decided I miss some of the more advanced features that are not in Apple Mail on my iMac … (funda kabanzi)

Maybe 10 years ago I used Thunderbird on my iMac. - I use Thunderbird at work and decided I miss some of the more advanced features that are not in Apple Mail on my iMac at home. - Especially after reading that Thunderbird could now share both iCloud's Apple Calendar and Contacts. - I am currently using Mac OS 10.11.6. A little behind the times, but I have been using apps that wouldn't run on the newer Mac OS. - Before installing the new version, I opened the old version of Thunderbird, went to the Tools/Account Settomgs and found the directory in the Mac OS library that needed deleted. and deleted it. I did this because most of my logins and settings have changed a lot and I want to import the current local folders and settings from the current version of Apple Mail. I use my email local folders extensively as a type of database to keep a history of purchases and other important information in the local folders. - I then used App Cleaner to delete the ten year old version of Thunderbird and the support files that were not part of the library folder, such as the actual application, Thunderbird. - I then downloaded and installed Thunderbird 60.31.1. Launched it. Chose not to make it my default because I want to make sure it works first. then went to tools/import and noticed I didn't have the the option to Import Everything. See Jpg. attached. - Then decided to try to import just the Mail. Chose Apple Mail. then Next. Got the No Mailboxes were found in the import message. Again, see the jpg. I did the same for the settings and got the "No Application or file to import data from was found" error message. See yet another jpg. I clicked Finish and went to the forums to search for a solution, but found nothing. So here I am. -what did I miss in this setup, migration from Apple Mail and Integration with contacts and Calendar (iCloud based)? Thank you for your assistance.

I couldn't get any of my screen shots to upload. Sorry.

Kusonjululiwe Ikhiyiwe Okugcinwe kunqolobane 5 100

install a gmail acoount

I, and with many others, have the following problem: If I want to create a gmail account in Thunderbird via IMAP, I will arrive at the following screen: see word doc. W… (funda kabanzi)

I, and with many others, have the following problem: If I want to create a gmail account in Thunderbird via IMAP, I will arrive at the following screen:

see word doc. 

Whatever I click or do not react in test. We have tried several gmail acoount. All account work via login on the site. Everything that is mentioned on the internet does not work. The security through the site has also been reduced. All virus scanners are disabled, Java updated or reinstalled. And again: many more people have this problem, but no one has received a solution. What else can we (I) do?

Kusonjululiwe Okugcinwe kunqolobane 5 36

Can't get an old profile loading on a fresh install

Trying to use my old profile on a fresh install. After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible. So I did the … (funda kabanzi)

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Kusonjululiwe Okugcinwe kunqolobane 5 166

Unable to set up Thunderbird

"Thunderbird failed to find the settings for your e-mail account" I'm setting up an imap account on a Windows 10 PC. I simply entered the settings I've been using in Outl… (funda kabanzi)

"Thunderbird failed to find the settings for your e-mail account"

I'm setting up an imap account on a Windows 10 PC.

I simply entered the settings I've been using in Outlook.

Not sure where to go from here.

Kusonjululiwe Okugcinwe kunqolobane 5 91

How can I import all 350 .vcf files (old Live Mail contacts) at a time into Thunderbird's Address Book - I only seem to be able import one .vcf file at a time.

I followed directions for using the add-on ImportExport Tools. When I get to the point of importing from the folder with all the contacts in .vcf format, the usual ways i… (funda kabanzi)

I followed directions for using the add-on ImportExport Tools. When I get to the point of importing from the folder with all the contacts in .vcf format, the usual ways in Windows of selecting more than one (such as Ctrl-A for selecting all of them) don't work. (If I go to the file itself in Windows, I can easily select all of them at once.) But I can only select one at a time using the tools to import into the Thunderbird Address Book, which would be very tedious with 350 contacts! Thank you for any help!

Kusonjululiwe Okugcinwe kunqolobane 5 119

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt"

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt". Windows explorer shows file properties and a signatu… (funda kabanzi)

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt".

Windows explorer shows file properties and a signature for mozilla.

Is there a way to manually unpack the .exe? Someplace that issues are logged with more data (which file is corrupt?) There is a progress bar that flashes by part way, then a popup window with the file corrupt message.

(Trying to update to hopefully get rid of some crashes.)

Is there a hash for that .exe I could check?

Kusonjululiwe Okugcinwe kunqolobane 5 576

I cannot configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email a… (funda kabanzi)

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe yesterday and neither can anyone at TSO Host.

Kusonjululiwe Okugcinwe kunqolobane 4 183

Exporting from a beta version to a stable release

Hi, hope someone can help please By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable ve… (funda kabanzi)

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

Kusonjululiwe Okugcinwe kunqolobane 4 201

Why can't I import outlook express messages anymore?

I am virtually certain i was able to easily do this using the import tools on the version of thunderbird I had about a year ago. But Outlook Express is no longer an optio… (funda kabanzi)

I am virtually certain i was able to easily do this using the import tools on the version of thunderbird I had about a year ago. But Outlook Express is no longer an option when I open the import tool.

Kusonjululiwe Okugcinwe kunqolobane 4 127

Configuting Outlook365 from School to Thunderbird running on Linux

I am trying to setup Thudnerbird to retrieve my Outlook365 emails from the University. The software has been able to validate the servers, IMAP and SMTP, however when tes… (funda kabanzi)

I am trying to setup Thudnerbird to retrieve my Outlook365 emails from the University.

The software has been able to validate the servers, IMAP and SMTP, however when testing I receive an error message saying the the "Username or Password is invalid".

I don't know how much this relates but I am afraid the Micorosoft accounts through school use some kind of double authentication or similar.

Any help will be greatly appreciate it.

Kusonjululiwe Okugcinwe kunqolobane 4 101

How do I install a pluusnet email on my account?

My Thunderbird account was deleted from my laptop during a reset. I re-installed it and successfullyre-installed my gmail email but was told my plusnet email was not reco… (funda kabanzi)

My Thunderbird account was deleted from my laptop during a reset. I re-installed it and successfullyre-installed my gmail email but was told my plusnet email was not recognised, though it had been on the previous Thunderbird account.

Kusonjululiwe Okugcinwe kunqolobane 4 137