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Importing .pst into Thunderbird removes addresses in "Sent" folder

A month ago, I decided to give Thunderbird a try as my email client coming from MS Outlook. I used the import functionality to import my from my Outlook installation's .… (funda kabanzi)

A month ago, I decided to give Thunderbird a try as my email client coming from MS Outlook.

I used the import functionality to import my from my Outlook installation's .pst files.

Everything seemed to work and I have been using Thunderbird for a month now.

Today however, I required to look up past sent emails. The Sent folder is there. It imported and the messages are there. Unfortunately the "From" and "To" fields have had their email addresses replaced with just the person's name. This is not consistent but is true perhaps 80% of the time.

The From field of course just has my name The sent field in most cases only has the recipient's name, though there is the rare email that does show the email address.

Is there a method to correct this?

Thanks in advance.

Asked by fwilson00 1 unyaka odlule

Last reply by fwilson00 1 unyaka odlule

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PC Clean Install

My PC had a sudden and total crash just recently and left me no option but to wipe the drive and do a clean install of everything. After I had put Windows 11 back on plu… (funda kabanzi)

My PC had a sudden and total crash just recently and left me no option but to wipe the drive and do a clean install of everything.

After I had put Windows 11 back on plus other software, I reinstalled Thunderbird as well.

However it will only download emails from the reinstallation date and nothing prior.

Any advice on how to rectify this?

Is there perhaps something in SETTINGS that I need to look at?

Asked by Mr Dee 1 unyaka odlule

Answered by Mr Dee 1 unyaka odlule

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Problem with spell checker

Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old … (funda kabanzi)

Hi Just changed computers and have Thunderbird 102.8.0 64bit installed. All emails present and correct. Trouble is all my addresses are gone. I backed it up from the old computer using MozBackup. I know its old, but not sure how else to do it. Anyhow, although everything else came across from the back up, the email addresses didnt. I thought it might be in my Google account, but that seems to just have all the names but no addresses?? Any ideas??

Asked by royzee1 1 unyaka odlule

Answered by david 1 unyaka odlule

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Thunderbird on two Windows laptops

I have just installed Thunderbird to my new (Widows 11) computer while still keeping it on my old Windows 10 one. But when a new email arrives and is opened ON ANY ONE of… (funda kabanzi)

I have just installed Thunderbird to my new (Widows 11) computer while still keeping it on my old Windows 10 one. But when a new email arrives and is opened ON ANY ONE of the Thunderbirds, it does not come to the other. But it still arrives to both my ANDROID phone and tablet, and still exists on the server. Seems like only ONE Thunderbird can retrieve emails, which doesn't make sense. Any help?

Asked by samuel.vovsi 1 unyaka odlule

Last reply by Lampros 1 unyaka odlule

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Installing Thunderbird

Computer crashed. Trying to reinstall thunderbird. Thunderbird does not recognize configuration info for my roadrunner email. Thunderbird is working fine with that emai… (funda kabanzi)

Computer crashed. Trying to reinstall thunderbird. Thunderbird does not recognize configuration info for my roadrunner email. Thunderbird is working fine with that email on my other computer.

Asked by tabrock 1 unyaka odlule

Last reply by david 1 unyaka odlule

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Thunderbird account email setup

Hi, I installed TB on my laptop but i can't setup any email: i tried gmail, yahoo and ik with the same negative result. I'm on setup page, write email and password (reme… (funda kabanzi)

Hi,

I installed TB on my laptop but i can't setup any email: i tried gmail, yahoo and ik with the same negative result. I'm on setup page, write email and password (remember password check marked), then google page opens for verification and i allow TB to everything. For Google is ok and i received an email that confirm TB is allowed to see, modify etc but in TB error says: "Unable to log in at server. Probably wrong config, username or password" but if it was wrong i can't be log on Google. About configuration, that is automatic, i have this:

Incoming server Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 Username: mine Outgoing server Hostname: smtp.gmail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2 Username: mine

Same problem with other email account I've try to find a solution by reading support but... Someone can help me?

Asked by ManuITA 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

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Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (funda kabanzi)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 1 unyaka odlule

Answered by Wayne Mery 1 unyaka odlule

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Moving TB from win7 to win10

I want to move TB from a win 7 machine on the C: drive to a win10 machine on the E: drive. I downloaded a fresh copy of TB to the win 10 machine and installed it in the … (funda kabanzi)

I want to move TB from a win 7 machine on the C: drive to a win10 machine on the E: drive. I downloaded a fresh copy of TB to the win 10 machine and installed it in the D: drive. Completed set up and can send/receive emails. I copy/paste the profiles folders using a usb stick, putting it in the same folder on the D: drive as TB. However, TB doesn't see it. In Troubleshooting help, Environment variables, it clearly shows the roaming folder as C:, while the program is clearly D:. What have I done wrong and how do I correct it please? Screenshot of Environment variable below.

Asked by alan189 1 unyaka odlule

Last reply by david 1 unyaka odlule

Why Thunderbird is updating to SUPERNOVA itself, ignoring disabled updates!

Hello all! Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it! Until Supernova ... It was like a jam full of "flavors" ... however … (funda kabanzi)

Hello all!

Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it!

Until Supernova ... It was like a jam full of "flavors" ... however ... All my colleagues use it ( I don't know how?, in my opinion they just don't give a ****, or exist on other planet ) ... except me and one other person.

ON QUESTION !

So on 1st PC updates are disabled in Registry via "DisableAppUpdate" and there are no signs of this Supernova! On 2nd PC is just like this, but on 22.03 thunderbird updated itself! Steps that I made are these :

1. Deleted compatibility.ini 2. Downgraded to 102.15 3. Created distribution folder with policies.json (will copy text below the post) got them from : https://mozilla.github.io/policy-templates/ 4. Renamed updater.exe 5. Created more registry entries /// "AppAutoUpdate"- 0, ExtentionUpdate - 0 6. Uninstalled maintenance.exe

After all this thunderbird is working just fine. I restarted PC several times, made a shutdown - all OK. Until the next morning. And every morning I just added more settings I founded in internet until I ended here. Today is day 4. And same again ...

Please for some help.

Best Regards,

Asked by Radoslav Borisov 2 izinyanga ezidlule

Last reply by Radoslav Borisov 1 inyanga edlule

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Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (funda kabanzi)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 1 unyaka odlule

Last reply by avwood 1 unyaka odlule

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Update to Thunderbird 115.01

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vod… (funda kabanzi)

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vodafonemail.de from Thunderbird . With imap.web.de there has been no problem. Strangely, it is possible to send emails via smtp.vodafonemail.de from Thunderbird although these sent emails are not shown neither in Thunderbird nor in the Vodafone email app. Incoming emails are properly shown in the Vodafone email app but not in Thunderbird.

Asked by H-Ulrich.Desgranges 10 izinyanga ezidlule

Last reply by H-Ulrich.Desgranges 8 izinyanga ezidlule

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Firefox Update 115 (installed today) has caused connection problems

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web p… (funda kabanzi)

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White

Asked by seeekerman 9 izinyanga ezidlule

Answered by seeekerman 9 izinyanga ezidlule

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Download history gets deleted by itself

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my setti… (funda kabanzi)

Whenever i restart Firefox, my download history gets deleted, but the downloaded files in the file manager don't. I have tried creating new profiles and altering my settings, nothing really works, its the same for all the files, and for all the new profiles i create too. Is there a permanent solution?

Asked by Lege4d 1 unyaka odlule

Last reply by Lege4d 1 unyaka odlule

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Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (funda kabanzi)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

Asked by firefoxlosesuserdata23 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Integrating Gmail with Thunderbird

I cannot complete the integration of my working Gmail account with an established Thunderbird (V.102 in Win10 on PC). It may to be a problem in setup? My Tbird works wit… (funda kabanzi)

I cannot complete the integration of my working Gmail account with an established Thunderbird (V.102 in Win10 on PC). It may to be a problem in setup?

My Tbird works with an IMAP waitrose.com (inherited) address supported by my plus.net provider - who is closing all email provision on 30 June. I am assuming once Gmail is operable, I will ensure that everything is backed-up then convert waitrose.com to POP until it is withdrawn (unilaterally), leaving my existing folder-set as history - unless you have any comment on this approach?.

Not having found a sufficiently clear step-solution to adding Gmail, despite searches on Mozzilla Support and a most explanitory report on 'Recovery & Management - How To Import or Export Gmail Email To Thunderbird - https://www.recoveryandmanagement.com/export-gmail-email-to-thunderbird/ - I would like to ask if you might recognise and solve the following for me:

I have progresed to Account Settings - Account Actions - Add Email Account - and entered my Gmail username + addtess@gmail.com (I also tried phone number) + password. Which (after selecting 'Done') failed with the message "Unable to log in at server. Probably wrong configuration, user name or password". I can confirm my 'Name' and/or 'Phone', by successfully opening Gmail (which is also on my desktop).

The Configurations selected are: IMAP, Incoming - IMAP - SSL/TLS - imap.gmail and Outgoing - SMTP - SSL/TLS - smtp.gmail.com, Username - 'name'@gmail.com. There is also a 'Configue manually' option available. I kept a couple of screen-shots recording progress should they be helpful.

Thanks for your time on this.

Asked by peetrobo 11 izinyanga ezidlule

Answered by peetrobo 11 izinyanga ezidlule

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Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (funda kabanzi)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Asked by eladopoulos 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (funda kabanzi)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

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Upgraded to 115.2 and all mail folders disappear on each startup...

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbir… (funda kabanzi)

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbird and restart it, the same problem returns and I have to start over.

As this causes Thunderbird to lose all customizations to folder display, column displays, color badges, etc, and requires Thunderbird to download all message headers in my 6 email accounts, it's wasting a ton of my time.

All the accounts are still intact and it even says it's downloading email for each inbox on startup, I just can't see any of it because there's no folders displayed on the left side-bar.

And mind you, this was just a "upgrade"... when I tried to migrate my default profile to another computer (new workstation) it wouldn't load the proper profile without doing the -p flag on the executable and then after, has this same problem where it first displays proper accounts/folders but then on restart loses it all.

Luckily I found another users post online about deleting those internal cache/config files (for a completely unrelated problem with an older version of tbird) or I'd have been completely stuck.

Anyone have any suggestions on migrating BACK to the previous most stable build of pre "Supernova"? This thing isn't fully baked IMO.

And also, is there a better way to submit massive errors like this to the developers?

Thanks...

Asked by Brian Barrett 8 izinyanga ezidlule

Last reply by Brian Barrett 8 izinyanga ezidlule