Yonke imikhiqizo Community Forum

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all browser add-ons and extensions. - Reinstalled the latest version of Firefox. Despite these steps, the issue still occurs: Browser crashes, pages not loading, extension not working. Additional Information: - Operating System: Windows 11 Pro - Firefox Version: 145.0.1 - Error Message:

We would appreciate guidance on resolving this problem, as standard troubleshooting has not resolved it.

Thank you in advance for your assistance. Kind regards, Edward

I have tried over several days to uninstall and reinstall Firefox to avoid tabs constantly crashing. While I've done this and multiple shut downs and restarts it continues to crash and can't figure out why. Please help.

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success.

It says: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue?

Thanks,

Gregg

NB - For the past half a year I have to sometimes right click to interact with them, anyway

Effectively, I will interact with the extension at the most basic, normal level on something that has interactive elements like a dropdown menu, or basic options.

I will click / right click on the icon and the highlight will appear, then that's it ... the browser then crashes and does not recover. :(

What's worse is that I have to Force Quit and when I restart there is no crash report to send to Moz.

I am just wondering if other Linux users have experienced similar issues.

The attached image is taken at the moment before the 'Force Quit' dialogue opens up in Debian 12 Gnome (Wayland) ...

I have Hardware Acceleration on.

I am about to start testing with it off, but I work from the browser, and do not want performance compromises. So that is (at best) a work-around, and certainly is not a fix.

I'm on version 147.0.2 (64-bit) which would appear to be from the Mozilla Firefox Debian Package mozilla-deb - 1.0 install/repo/whatever ... and the PC specs are: Processor: Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz Memory: 32705MB (11893MB used) Resolution: 7680x2358 pixels OpenGL Renderer: Quadro RTX 3000/PCIe/SSE2

These are my media. prefs ... but ... I doubt that it is relevant: media.ffmpeg.allow-openh264 true media.ffmpeg.customized-buffer-allocation true media.ffmpeg.disable-software-fallback false media.ffmpeg.enabled true media.ffmpeg.encoder.cpu-used 7 media.ffmpeg.encoder.enabled true media.ffmpeg.encoder.quantizer-max 35 media.ffmpeg.encoder.quantizer-min 10 media.ffmpeg.vaapi.force-surface-zero-copy 2

Whenever I upload a file via my phone (Samsung Galaxy A55 5G), Firefox shows the upload prompt (selecting where the file is going to be) then crashes on its own.

I noticed this when I was using Canva, then tried a few more sites and the upload-crash problem persists all throughout.

Is there any way to troubleshoot this?

An elderly friend uses Thunderbird on her laptop, and up until recently it has been fine. Then it just sits there and doesn’t show any new emails, just kind of frozen. She can send emails but not receive them.. Previously another friend had downloaded BT software to act as an alternate to access her @btinternet.com emails…. Strangely she hadn’t received any emails for a few days…. I found that her emails were being auto forwarded to an unknown email. I disabled that and her emails arrived and were visible on the BT site. I downloaded the thunderbird app to her mobile and attempted to set her account up , with no luck.

Any suggestions. Should I delete the thunderbird stuff on both laptop and phone and re-install?

Thanks

When inserting several larger images (JPEG, 1.4 MB, 1770x2440 px, 300 dpi) directly into the message body (i.e. not as an attachment), Thunderbird crashed and the draft of the written message was not saved.

Is there a limit to the maximum size or format of an image that can be inserted directly into the body of the message?

I am using THB release 140.6.0esr/32-bit

Ever since I switched my search engine to duck duck go I've noticed that from time to time the firefox app deems to freeze up and either it continues or just crashes.

A few days ago thunderbird started getting clunky and freezing intermittently for about 30-40 seconds each time. I decided to uninstall it and re-install. Now when I launch TB it freezes and will not load at all. Tried opening in safe mode and that didn't work. I have accessed my profile folder but didn't want to do anything until I asked. Its setup as IMAP and I've used it for years with the same settings and never had any issues. Any help would be appreciated.

Ich habe Thunderbird (140.4.0esr (64-Bit) auf meinem neuen Rechner neu installiert (Windows 11), alle Einstellungen, Konten und Daten habe ich problemlos übertragen können. Seit einiger Zeit bleibt Thunderbird jedes Mal nach 5 Minuten hängen, lässt sich nur über das Windows-Fenster "Thunderbird reagiert nicht" schließen, wobei alle nicht gespeicherten Daten verloren gehen. Ich habe über Webmail meines Anbieters ewetel das Konto bereinigt und das Postfach gelehrt. Das Problem besteht weiterhin. Ich wäre dankbar für jeden Tipp, da ich das Programm schon lange benutze und weiter nutzen möchte.

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

When I open Thunderbird it opens to a blank screen and then crashes after a minute or two. I've tried restarting, quitting, restarting the computer and checked that the app is not blocked by any firewalls. When it opens to the blank screen, it does give me the pop-up notification if an email comes through, but it's still just a blank screen. Is there a way to fix this? Thank you

To note, despite being an Apple user with Safari on board I am a very long time user of the Firefox browser on my Apple devices. I have continued to support and donate to Mozilla in a way of saying thanks for the opportunity to use Firefox over the years.

As noted earlier I have the most up-to-date versions of the Mac OS, iOS and Firefox on all of my devices including many MacBook Pros, and iPhones.

I reiterate my previous note that my wife is not experiencing this issue, and the only difference in our two iPhones is that I am running Firefox 144.0 and she is currently running Firefox 143.2. I have warned her not to up-date until this issue is resolved.

Having said that, I have gone through the suggested fixes via both Files App & XCode, and when I manage to get any where inspire of the crashing in seconds of opening the Firefox app. I actually got too the Settings section of the app but, once again, it crashed before I could go any farther.

So I am back to you to remedy this situation. I will switch to Safari in the interim pending a successful resolution. Please advise if you have further steps to try. I would expect an app update in the Apple Apps store that would solve what appears to be an engineering issue.

Thank you in advance for a solution to this problem.

Mike

Application Basics

Name: Firefox Version: 144.0.2 Build ID: 20251027123126 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:144.0) Gecko/20100101 Firefox/144.0 OS: Windows_NT 10.0 19045 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 16 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 8.0 GB Disk Space Available: 723 GB Pointing Devices: Mouse

Crash Reports for the Last 3 Days

Report ID: bp-d16c48b7-3714-4c99-a2b9-d67870251031 Submitted: 5 hours ago

Report ID: bp-5eb19347-16e0-4de3-9c25-9fbd30251031 Submitted: 19 hours ago

Report ID: bp-58b86068-3b9c-498c-a337-c9ee20251031 Submitted: 19 hours ago

Report ID: bp-4f5a3fee-fc52-453c-9fbe-14d480251031 Submitted: 20 hours ago

Report ID: bp-22f50eba-1b3d-4809-987e-be59b0251031 Submitted: 20 hours ago

Report ID: bp-8edbfc6d-363f-4def-93cb-b6bae0251030 Submitted: 1 day ago

Report ID: bp-e29b2492-803f-42de-9926-fcfcf0251030 Submitted: 1 day ago

Report ID: bp-33a980a6-8db9-4eec-a5e8-254d30251030 Submitted: 2 days ago

Report ID: bp-486a94ce-a383-46e2-ae19-546da0251030 Submitted: 2 days ago

Report ID: bp-7cc853b1-a497-499f-b89c-e57160251030 Submitted: 2 days ago

Report ID: bp-3ff0e990-87da-4b03-a4d6-eecaa0251030 Submitted: 2 days ago

Report ID: bp-ad4841a7-7a26-48f3-b9a1-0db770251030 Submitted: 2 days ago

Report ID: bp-b6f08d35-6cb0-4d92-8e7d-9732e0251029 Submitted: 2 days ago

Report ID: bp-e60924b0-d2fb-4386-8565-bacd40251029 Submitted: 2 days ago

Report ID: bp-b36debb6-2755-4db5-bd65-c58bc0251029 Submitted: 3 days ago

Report ID: bp-d8427b32-f00c-45b2-8df9-5031a0251029 Submitted: 3 days ago

Report ID: bp-b7287caa-ed7b-40ed-b76b-7458e0251029 Submitted: 3 days ago

Report ID: bp-751b089a-2ae0-43c0-817c-1980e0251029 Submitted: 3 days ago

Report ID: bp-8da29cb5-7a0d-4154-8813-e32260251029 Submitted: 3 days ago

Report ID: bp-4f2e5694-bea4-4fe0-bbd7-75fb10251029 Submitted: 3 days ago

Report ID: bp-a93be03c-703b-435b-9090-14e1c0251029 Submitted: 3 days ago

Report ID: bp-93c94886-cf1d-4a42-b4c8-76d5d0251029 Submitted: 3 days ago

Report ID: bp-fb8aeb48-0c4a-4071-b0d5-1fe480251029 Submitted: 3 days ago

Report ID: bp-850cfe2f-94c6-4aac-af32-f78050251029 Submitted: 3 days ago

Report ID: bp-53f5fbca-e631-4bc6-9356-f57a90251029 Submitted: 3 days ago

Report ID: bp-9b5c21f1-bb4e-4c4d-a695-412720251029 Submitted: 3 days ago

Remote Features

1-Callout Contextual Chatbot Suggestion Treatment A: Tab Switching Copy Rollout: (treatment-a-tab-switching-copy) Account Adoption PXI Menu - Rollout Fx143+: (treatment-a) Address Autofill Desktop ( Pref, Release Rollout ): (enable-address-autofill) AI Chatbot Page Summarization MVP - treatment-a-callout-badge Rollout v2: (treatment-a-callout-badge) BackgroundUpdate: Enable unelevated installations (Rollout) -- 3-release: (enabled) Context ID rotation every 7 days: (control) Custom Wallpapers, No Message Rollout - Release: (control) Deprecate IpAddrAny Rollout for Release: (control) Desktop Release Rollout: Show Relay to all Browsers - "Next" Sign-up modal CTA: (next-sign-up-modal-cta) Disable Enrollment Status Telemetry for Firefox Desktop (via nimbusTelemetry): (control) Downsample uptake.remotecontent events: (control) Enable Nimbus Unenrollment Synchronization: (control) Encrypted Client Hello - Fallback Mechanism: (control) Limit use of OCSP - Rollout: (enforce) Fast UDP for Firefox - Treatment Fast UDP Release Rollout: (treatment-fast-udp) Fox Doodle Multi-Action CTA 2025 - Rollout: (treatment-a) Fx Accounts Ping (release rollout 2): (control) Improved mailto handling with OS integration - Treatment A Rollout: (treatment-a) Link Previews - All Channel Rollout With Onboarding: (long-press-preview) Link Previews - All Channel Rollout Without Onboarding: (long-press-preview) New Tab 145.1.20251009.134757 to Release: (rollout) OHTTP Merino Content Recs Rollout: (enable-ohttp) One-Click Set To Default - New Users Rollout: (treatment-b) One Click Sponsored Settings: (control) PDF Annotations - Highlight - Treatment B Rollout: (treatment-b) Pin Frequently Used Websites - 143 - Promo Rollout, All Locales: (rollout-branch) Product Insight Telemetry via Server Knobs - Rollout - Release: (control-rollout) Refactor New Tab telemetry Rollout: (treatment) Relay integration into Firefox 118+ Release for all FXA and autofill users: (enable-relay-integration) Roll out Expanded sign-in PXI toolbar button w/callout (Signed out): (sign-in-with-call-out) Sections Rollout US: (sections) Smart Tab Groups Rollout: (smart-tab-groups) Storage Access Heuristic Restriction Rollout: (treatment-branch) Taskbar Tabs Discovery Global Rollout: (delivery) Unified API for spocs and top sites - controlled rollout for release 133+: (control) Visual Card updates: (updated) Visual Search Rollout: (google-lens-rollout) Windows UI Automation release rollout: (rollout)

Remote Processes

Type: Privileged Mozilla Content Count: 1

Type: Socket Count: 1

Type: Preallocated Count: 3

Type: Isolated Web Content Count: 3

Type: GPU Count: 1

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: RDD Count: 1

Type: Utility JavaScript Oracle Count: 1

Type: Utility Generic Audio Decoder Count: 1

Type: Utility Media Foundation Engine Count: 1

Type: Utility Windows Media Foundation Count: 1

Add-ons

Name: AdBlock — block ads across the web Type: extension Version: 6.30.1 Enabled: true Location: app-profile ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: AdBlocker for YouTube™ Type: extension Version: 0.5.3 Enabled: true Location: app-profile ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: Add-ons Search Detection Type: extension Version: 3.0.0 Enabled: true Location: app-builtin-addons ID: addons-search-detection@mozilla.com

Name: Data Leak Blocker Type: extension Version: 144.0.20250915.154356 Enabled: true Location: app-system-addons ID: data-leak-blocker@mozilla.com

Name: Form Autofill Type: extension Version: 1.0.1 Enabled: true Location: app-builtin-addons ID: formautofill@mozilla.org

Name: IPP Activator Type: extension Version: 0.1 Enabled: true Location: app-builtin-addons ID: ipp-activator@mozilla.com

Name: New Tab Type: extension Version: 145.1.20251009.134757 Enabled: true Location: app-profile ID: newtab@mozilla.org

Name: Norton Safe Web Type: extension Version: 3.23.0.29 Enabled: true Location: app-profile ID: nortonsafeweb@symantec.com

Name: Picture-In-Picture Type: extension Version: 1.0.0 Enabled: true Location: app-builtin-addons ID: pictureinpicture@mozilla.org

Name: Privacy Badger Type: extension Version: 2025.9.2 Enabled: true Location: app-profile ID: jid1-MnnxcxisBPnSXQ@jetpack

Name: RoboForm Password Manager Type: extension Version: 9.7.7.7 Enabled: true Location: app-profile ID: rf-firefox@siber.com

Name: Web Compatibility Interventions Type: extension Version: 144.5.0 Enabled: true Location: app-builtin-addons ID: webcompat@mozilla.org

Name: System theme — auto Type: theme Version: 1.4.2 Enabled: true Location: app-builtin ID: default-theme@mozilla.org

Name: Capital One Shopping: Save Now Type: extension Version: 0.1.1219 Enabled: false Location: app-profile ID: {aff8af88-06a9-4eee-b383-3af08c47b8c8}

Name: uBlock Origin Type: extension Version: 1.67.0 Enabled: false Location: app-profile ID: uBlock0@raymondhill.net

Name: Dark Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-dark@mozilla.org

Name: Firefox Alpenglow Type: theme Version: 1.5.1 Enabled: false Location: app-builtin ID: firefox-alpenglow@mozilla.org

Name: Light Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-light@mozilla.org

Security Software

Type:

Type:

Type:

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 1.2 Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. 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(NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce GT 710 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.14.7514) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource 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GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Target Frame Rate: 60 WebGPU Default Adapter: { "navigator.gpu.requestAdapter({})": { "info": { "architecture": "", "description": "", "device": "", "isFallbackAdapter": false, "subgroupMaxSize": 128, "subgroupMinSize": 4, "vendor": "", "wgpuBackend": "Dx12", "wgpuDevice": 4747, 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}, "features": [ "bgra8unorm-storage", "core-features-and-limits", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "shader-f16", "texture-compression-bc", "texture-compression-bc-sliced-3d", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 32768, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, "maxSampledTexturesPerShaderStage": 64, "maxSamplersPerShaderStage": 64, "maxStorageBufferBindingSize": 1073741824, "maxStorageBuffersPerShaderStage": 64, 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C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll Subsys ID: 85761043 RAM: 1024 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@60Hz scales:1.000000|1.200000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0 OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported SwapChainTearingSupport: Supported GPUProcessPid: 11748 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Font Visibility Debug Info: Windows Platform Decision Log HW_COMPOSITING: default: available, D3D11_COMPOSITING: default: available, DIRECT2D: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED D3D11_HW_ANGLE: default: available, GPU_PROCESS: default: available, WEBRENDER: default: available, WEBRENDER_COMPOSITOR: default: available, WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, WEBRENDER_OPTIMIZED_SHADERS: default: available, WEBRENDER_ANGLE: default: available, WEBRENDER_DCOMP_PRESENT: default: available, WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, WEBGPU: default: available, WINDOW_OCCLUSION: default: available, HARDWARE_VIDEO_DECODING: default: available, HARDWARE_VIDEO_ENCODING: default: available, VIDEO_HARDWARE_OVERLAY: default: available, VIDEO_SOFTWARE_OVERLAY: default: available, HW_DECODED_VIDEO_ZERO_COPY: default: available, VP8_HW_DECODE: default: available, VP9_HW_DECODE: default: available, REUSE_DECODER_DEVICE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, H264_HW_DECODE: default: available, AV1_HW_DECODE: default: available, HEVC_HW_DECODE: default: available, REMOTE_CANVAS: default: available, runtime: blocked, Disabled without Direct2D, Blocklisted; failure code FEATURE_REMOTE_CANVAS_NO_DIRECT2D VP8_HW_ENCODE: default: available, VP9_HW_ENCODE: default: available, H264_HW_ENCODE: default: available, AV1_HW_ENCODE: default: available, HEVC_HW_ENCODE: default: available, WMF_HW_DRM: default: available, GL_NORM16_TEXTURES: default: available, WEBGPU_EXTERNAL_TEXTURE: default: available,

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Codec Support Information: Codec Name: Software Decoding, Hardware Decoding, Software Encoding, Hardware Encoding H264: Supported, Supported, Unsupported, Unsupported VP9: Supported, Supported, Unsupported, Unsupported VP8: Supported, Supported, Unsupported, Unsupported AV1: Supported, Unsupported, Install extension HEVC: Unsupported, Unsupported, Unsupported, Unsupported AAC: Supported, Unsupported, Unsupported, Unsupported MP3: Supported, Unsupported, Unsupported, Unsupported Opus: Supported, Unsupported, Unsupported, Unsupported Vorbis: Supported, Unsupported, Unsupported, Unsupported FLAC: Supported, Unsupported, Unsupported, Unsupported Wave: Supported, Unsupported, Unsupported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Digital Audio (S/PDIF) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001\4&c77706c&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 128 - 480 Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001\4&c77706c&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 128 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency

Enumerate database Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead, HDCP 2.2 Compatible org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No com.microsoft.playready.recommendation: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000.clearlead: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, Yes, Yes

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Profiles\vuqdok7n.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_1: -os-autostart

Remote Settings

Status: OK Not working

Status: 2025-11-01T01:09:32.000Z

Status: "1761957396338"

Status: Status Date Infos successFri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time){}successThu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time){} Date: success Infos: Fri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time) {}

Status: success Date: Fri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time) Infos: {}

Remote Experiments

Long term holdback 2025H1 Growth Desktop: delivery Suggesting Past the Dot Holdback: suggest-past-the-dot

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 accessibility.uia.enable: 2 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20251027123126 browser.startup.homepage: msn.com browser.startup.homepage_override.buildID: 20251027123126 browser.startup.homepage_override.mstone: 144.0.2 browser.toolbars.bookmarks.visibility: always browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quickactions.timesShownOnboardingLabel: 3 browser.urlbar.quicksuggest.migrationVersion: 3 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.tabToSearch.onboard.interactionsLeft: 1 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 2 doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.skipHeuristicsCheck: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 144.0.2 idle.lastDailyNotification: 1761934903 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: 77991110c1d195616e936d27151d02e4d957be6c20a4f3b3511567868b5ddffc6abbfdc668d17672f5d681f12b20237c7905f9b0daaa6d71dcdac4b3 media.gmp-gmpopenh264.lastDownload: 1742516845 media.gmp-gmpopenh264.lastInstallStart: 1742516844 media.gmp-gmpopenh264.lastUpdate: 1742516845 media.gmp-gmpopenh264.version: 2.6.0 media.gmp-manager.buildID: 20251027123126 media.gmp-manager.lastCheck: 1761877855 media.gmp-manager.lastEmptyCheck: 1761877855 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: d94483deaae98bf9212699f1ab0bd913f6151a63e65ebc1ea644ab98d5e3ebd74ecaa08f70aca31e11a5d2c64d1504b723817af35bbe9d7b05c758dd media.gmp-widevinecdm.lastDownload: 1742516848 media.gmp-widevinecdm.lastInstallStart: 1742516845 media.gmp-widevinecdm.lastUpdate: 1742516848 media.gmp-widevinecdm.version: 4.10.2891.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.first-seen-secs: 1727131489 media.videocontrols.picture-in-picture.video-toggle.has-used: true network.cookie.CHIPS.lastMigrateDatabase: 2 network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.prefetch-next: false places.database.lastMaintenance: 1761623023 places.database.lastPlacesCorruptionInDaysFromEpoch: 19997 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.clearHistory.cookiesAndStorage: false privacy.clearHistory.historyFormDataAndDownloads: false privacy.clearOnShutdown_v2.formdata: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1761934925082 privacy.sanitize.clearOnShutdown.hasMigratedToNewPrefs3: true privacy.sanitize.cpd.hasMigratedToNewPrefs2: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true services.sync.declinedEngines: services.sync.engine.addons: false services.sync.engine.addresses.available: true services.sync.engine.history: false services.sync.engine.prefs.modified: false services.sync.lastPing: 1761945226 services.sync.lastSync: Fri Oct 31 2025 18:15:42 GMT-0700 (Pacific Daylight Time) signon.firefoxRelay.showToAllBrowsers: true signon.rememberSignons: false storage.vacuum.last.content-prefs.sqlite: 1761534465 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1761446910 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

extensions.formautofill.creditCards.os-auth.locked.enabled: false fission.autostart.session: true media.utility-process.enabled: true security.enterprise_roots.enabled: true signon.management.page.os-auth.locked.enabled: false

Places Database

Entity: sqlite_schema Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 30.2 Sequentiality (%): 2.9

Entity: moz_origins Count: 5133 Size (KiB): 320 Size (%): 0.4 Efficiency (%): 61.9 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_origins_1 Count: - Size (KiB): 224 Size (%): 0.3 Efficiency (%): 78.1 Sequentiality (%): 2.9

Entity: moz_places Count: 74648 Size (KiB): 33376 Size (%): 43.1 Efficiency (%): 80.3 Sequentiality (%): 2.9

Entity: moz_places_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_places_url_hashindex Count: - Size (KiB): 1216 Size (%): 1.6 Efficiency (%): 89.6 Sequentiality (%): 2.9

Entity: moz_places_hostindex Count: - Size (KiB): 2272 Size (%): 2.9 Efficiency (%): 82.3 Sequentiality (%): 2.9

Entity: moz_places_visitcount Count: - Size (KiB): 864 Size (%): 1.1 Efficiency (%): 76.5 Sequentiality (%): 2.9

Entity: moz_places_frecencyindex Count: - Size (KiB): 928 Size (%): 1.2 Efficiency (%): 78.3 Sequentiality (%): 2.9

Entity: moz_places_lastvisitdateindex Count: - Size (KiB): 1696 Size (%): 2.2 Efficiency (%): 71.3 Sequentiality (%): 2.9

Entity: moz_places_guid_uniqueindex Count: - Size (KiB): 1696 Size (%): 2.2 Efficiency (%): 90 Sequentiality (%): 2.9

Entity: moz_places_originidindex Count: - Size (KiB): 928 Size (%): 1.2 Efficiency (%): 85.9 Sequentiality (%): 2.9

Entity: moz_places_altfrecencyindex Count: - Size (KiB): 896 Size (%): 1.2 Efficiency (%): 72.7 Sequentiality (%): 2.9

Entity: moz_historyvisits Count: 267005 Size (KiB): 7840 Size (%): 10.1 Efficiency (%): 95.3 Sequentiality (%): 2.9

Entity: moz_historyvisits_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_historyvisits_placedateindex Count: - Size (KiB): 7232 Size (%): 9.3 Efficiency (%): 74.2 Sequentiality (%): 2.9

Entity: moz_historyvisits_fromindex Count: - Size (KiB): 3648 Size (%): 4.7 Efficiency (%): 82.4 Sequentiality (%): 2.9

Entity: moz_historyvisits_dateindex Count: - Size (KiB): 5312 Size (%): 6.9 Efficiency (%): 83.5 Sequentiality (%): 2.9

Entity: moz_inputhistory Count: 25 Size (KiB): 32 Size (%): 0 Efficiency (%): 1.9 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_inputhistory_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.3 Sequentiality (%): 2.9

Entity: moz_bookmarks Count: 12570 Size (KiB): 1280 Size (%): 1.7 Efficiency (%): 82.1 Sequentiality (%): 2.9

Entity: moz_bookmarks_deleted Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_bookmarks_deleted_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_bookmarks_itemindex Count: - Size (KiB): 192 Size (%): 0.2 Efficiency (%): 69.7 Sequentiality (%): 2.9

Entity: moz_bookmarks_parentindex Count: - Size (KiB): 192 Size (%): 0.2 Efficiency (%): 76.5 Sequentiality (%): 2.9

Entity: moz_bookmarks_itemlastmodifiedindex Count: - Size (KiB): 320 Size (%): 0.4 Efficiency (%): 72.3 Sequentiality (%): 2.9

Entity: moz_bookmarks_dateaddedindex Count: - Size (KiB): 256 Size (%): 0.3 Efficiency (%): 76.7 Sequentiality (%): 2.9

Entity: moz_bookmarks_guid_uniqueindex Count: - Size (KiB): 352 Size (%): 0.5 Efficiency (%): 69.7 Sequentiality (%): 2.9

Entity: moz_keywords Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_keywords_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_sequence Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.1 Sequentiality (%): 2.9

Entity: moz_keywords_placepostdata_uniqueindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_anno_attributes Count: 2 Size (KiB): 32 Size (%): 0 Efficiency (%): 0.2 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_anno_attributes_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.2 Sequentiality (%): 2.9

Entity: moz_annos Count: 36 Size (KiB): 32 Size (%): 0 Efficiency (%): 10.6 Sequentiality (%): 2.9

Entity: moz_annos_placeattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.3 Sequentiality (%): 2.9

Entity: moz_items_annos Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_items_annos_itemattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_meta Count: 3 Size (KiB): 32 Size (%): 0 Efficiency (%): 0.4 Sequentiality (%): 2.9

Entity: moz_places_metadata Count: 59792 Size (KiB): 2976 Size (%): 3.8 Efficiency (%): 76.7 Sequentiality (%): 2.9

Entity: moz_places_metadata_placecreated_uniqueindex Count: - Size (KiB): 1472 Size (%): 1.9 Efficiency (%): 74.3 Sequentiality (%): 2.9

Entity: moz_places_metadata_referrerindex Count: - Size (KiB): 896 Size (%): 1.2 Efficiency (%): 70.7 Sequentiality (%): 2.9

Entity: moz_places_metadata_search_queries Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_places_metadata_search_queries_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_previews_tombstones Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_stat1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 4.8 Sequentiality (%): 2.9

Entity: moz_newtab_story_click Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_impression Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_click_newtab_click_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_impression_newtab_impression_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction Count: 1781 Size (KiB): 96 Size (%): 0.1 Efficiency (%): 34.2 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 64.9 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction_placeidindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 54.7 Sequentiality (%): 2.9

Accessibility

Activated: true Prevent Accessibility: 0 Accessibility Instantiator: UIAUTOMATION|C:\Program Files (x86)\Siber Systems\AI RoboForm\9.8.3.3\rf-chrome-nm-host.exe

Library Versions

NSPR Expected minimum version: 4.37 Version in use: 4.37

NSS Expected minimum version: 3.116 Version in use: 3.116

NSSSMIME Expected minimum version: 3.116 Version in use: 3.116

NSSSSL Expected minimum version: 3.116 Version in use: 3.116

NSSUTIL Expected minimum version: 3.116 Version in use: 3.116

Sandbox

Content Process Sandbox Level: 8 Effective Content Process Sandbox Level: 8 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1

Startup Cache

Disk Cache Path: C:\Users\hrste\AppData\Local\Mozilla\Firefox\Profiles\vuqdok7n.default-release\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US","af-ZA"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: EPSON WF-3820 Series print.more-settings.open: true print.printer_EPSON_WF-3820_Series.print_ignore_unwriteable_margins: false print.printer_EPSON_WF-3820_Series.print_in_color: false print.printer_EPSON_WF-3820_Series.print_margin_bottom: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_left: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_right: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_top: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_orientation: 1 print.printer_EPSON_WF-3820_Series.print_scaling: 1 print.printer_EPSON_WF-3820_Series.print_shrink_to_fit: true

Content Analysis (DLP)

Active: false Connected to Agent: Agent Path: Agent Failed Signature Verification: Request Count:

hello Ive been dealing with this constant battle of Firefox working for about a week and then just completely stops randomly. This problem never occurred when i was on windows 10 but ever since i installed windows 11 this has started to happen. If i turn on my desktop and Firefox doesn't work i have to either refresh Firefox through the uninstaller or boot into safe mode and then boot into regular and it will work for a couple days and then stop again its a full on cycle and in tired of dealing with this mess just to keep using your guys browser. I don't want to leave Firefox but it doesn't really leave me a choice unless you guys can help me solve this problem.