Kukhonjiswa imibuzo ethegiwe:

add an email account

years ago my Verizon.net email account was taken over by AOL. I can access that acct from the AOL web site. I would prefer adding it to my current Thunderbird account. I … (funda kabanzi)

years ago my Verizon.net email account was taken over by AOL. I can access that acct from the AOL web site. I would prefer adding it to my current Thunderbird account. I have tried various configurations, but none succeed. Suggestions appreciated.

Okugcinwe kunqolobane 4 339

Duplicate email

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also rec… (funda kabanzi)

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Okugcinwe kunqolobane 5 338

Windows Thunderbird AppData Folder on Windows

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird I believe I installed Thunderbird from the MS Store. On one devi… (funda kabanzi)

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Kusonjululiwe Okugcinwe kunqolobane 3 333

can't add RSS subscription; says it already exists

Greetings. After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed t… (funda kabanzi)

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.

Okugcinwe kunqolobane 1 331

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (funda kabanzi)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Okugcinwe kunqolobane 3 330

Thunderbird 11.1 for Android import bug

The new version of Thunderbird 11.1 for Android does not import account settings properly, one can only see Outbox, nothing else. I have the latest beta and then tried to… (funda kabanzi)

The new version of Thunderbird 11.1 for Android does not import account settings properly, one can only see Outbox, nothing else. I have the latest beta and then tried to import my settings from the beta to 11.1, after importing all i have access to is my Outbox, morning else shows up, no inbox etc at all. Think it's an import bug

Okugcinwe kunqolobane 5 324

I am paying a monthly automatic fee to Mozilla. Through PayPal.

I just discovered that I have been paying a monthly fee to Mozilla via PayPal,. It is 13.99USD a month.. can you help me? I have no idea what I’m paying this for. I don’t… (funda kabanzi)

I just discovered that I have been paying a monthly fee to Mozilla via PayPal,. It is 13.99USD a month.. can you help me? I have no idea what I’m paying this for. I don’t remember ever signing up for anything and it’s really a fee. I need to get rid of Thanks very much in advance..bold text

Okugcinwe kunqolobane 1 321

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (funda kabanzi)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Kusonjululiwe Okugcinwe kunqolobane 7 315

Outgoing message failure

An error occurred while sending mail. The mail server responded: Request failed: Mailbox unavailable-verify address. Address is okay. This seems to be covered in several … (funda kabanzi)

An error occurred while sending mail. The mail server responded: Request failed: Mailbox unavailable-verify address. Address is okay.

This seems to be covered in several archived cases. Solution being to change name of outgoing SMTP server. so that each account is associated with a different SMTP server. I have three yahoo accounts. One is legacy AT&T. No issue at this time Cannot send on Acct B. It has all account settings same as account A. When I attempt to change SMTP outgoing server on account B to the newly named SMTP server It chanes both accounts to new name, Sets new name as default and account B is still unable to send.

This is a new problem. Been a Tbird user since it's inception. V128.3 Windows 10 up to date

Okugcinwe kunqolobane 18 313

Can IMAP Thunderbird use POP folders?

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing … (funda kabanzi)

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing all of my POP folders (which are still on my disk). Just not, apparently, accessible.

Anyone have info on how to re-access or somehow get them into my IMAP install?

Kusonjululiwe 2 313

Thunderbird transfer from computer to computer not getting calendar events

I have a new computer and I want to transfer everything in Thunderbird on my old computer to my new one. I did an export, transferred the zip file to the new computer an… (funda kabanzi)

I have a new computer and I want to transfer everything in Thunderbird on my old computer to my new one. I did an export, transferred the zip file to the new computer and imported it. All my email accounts showed up which was great. However when I go to my calendar none of the events are shown. Both computers are running Linux. Aren't calendar events exported too?

Kusonjululiwe Okugcinwe kunqolobane 1 312

Bookmarks, missing folders "solved"

Disregard.**** I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on iPhone … (funda kabanzi)

        • Disregard.****

I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on iPhone 11 Pro Max iOS 17 XX. You need suggestions would be appreciated. Thank you. "Solved"

Okugcinwe kunqolobane 1 312

Logins not working in firefox, on new macbook 15.1.1

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when… (funda kabanzi)

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when using firefox on my new macbook - eg. soundtoys, spotify - the only way I can get the logins to work is if I run an incognito window to log in. Is there a fix for this? Best, Joe

Okugcinwe kunqolobane 1 311

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data fr… (funda kabanzi)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Kusonjululiwe Okugcinwe kunqolobane 4 305

Can't Setup Icloud Mail in Thunderbird (Linux)

I have added Gmail and another account successfully to Thunderbird, but when attempting to add Icloud Mail it fails and says to check passwords, etc. Using the same cred… (funda kabanzi)

I have added Gmail and another account successfully to Thunderbird, but when attempting to add Icloud Mail it fails and says to check passwords, etc. Using the same credentials I can log into the icloud website successfully, so it is not my userid or password.

I tried the method discussed here for the gmail issues but that made no difference.

Adding Icloud mail is the last account I need.

Any ideas or anyone else with same issue? Platform is Linux.

Okugcinwe kunqolobane 3 305