Kukhonjiswa imibuzo ethegiwe:

Help I can’t use my VPN app

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use i… (funda kabanzi)

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use it again.

Open 1 10

Tabbing from URL box to search box should NOT highlight the search engine dropdown

Enable the search box to the right side of URL box in browser UI. Open new tab (empty URL box). Press TAB. The search engine SELECTOR becomes highligh… (funda kabanzi)

  1. Enable the search box to the right side of URL box in browser UI.
  2. Open new tab (empty URL box).
  3. Press TAB.
  4. The search engine SELECTOR becomes highlighted, instead of the search INPUT.
  5. Web application software developer is blocked from typing search query right away.
  6. Must press ANOTHER TAB.
  7. This breaks the workflow. It never used to do this, you could type immediately after tabbing ONCE.
  8. Search is disabled in URL box to facilitate local domain resolution/error and NOT trigger fallback searching.

Please revert the behaviour to normal, and make the single TAB operation focus on the search INPUT.

Open 1 110

Lost my Firefox connection to the Internet

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have … (funda kabanzi)

I have suddenly lost internet access using my Firefox browser. Have been using it for years, and as a senior, non-techie, I don't know what to do. I would like to have a live person talk me through what to do. I am using a Mac BookAir macOSMonterey 12.7.6

Marilyn [edited email from community support forum]

Open 1 40

full screen support

The app is good on the Android but it requires a full screen mode it's necessary sometimes things will face above cut on the pages layout you should also include a zoomin… (funda kabanzi)

The app is good on the Android but it requires a full screen mode it's necessary sometimes things will face above cut on the pages layout you should also include a zooming level to adjust the borders of the website.

  • Knowing that these features are well implemented on the PC side.
Open 1 50

Firefox says not responding-won't open.

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of sc… (funda kabanzi)

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

Open 1 10

I have paid for Mozilla VPN subscription for many years, but now cannot activate it.

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit) James Standfast [redacted phon… (funda kabanzi)

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]

Open 1

Left panel AI Chatbot text - how to make it bigger

Hi everybody! My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the… (funda kabanzi)

Hi everybody!

My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the text on the browser bigger but not the left-panel...

Open 1 10

After an initial free trial, I paid for Mozilla's annual VPN subscription on 9/8/26. I cannot access the VPN after purchasing.

I paid for an annual subscription of Mozilla's VPN on 9/8/26. However, when I try to run the VPN, it is telling me I have to wait for the monthly trial (which I had previ… (funda kabanzi)

I paid for an annual subscription of Mozilla's VPN on 9/8/26. However, when I try to run the VPN, it is telling me I have to wait for the monthly trial (which I had previously to reset). My invoice is 98Z6LFXQ-0001. Also, when I printed a receipt of my purchase, I noticed my zip code is incorrect. My zip code is 11224 (not 11229). I saw that it could possibly take up to four days for my purchase to be reflected, but I wanted to get ahead of this potential problem ASAP. Thank you! Richard Messing @ email: [redacted email from community support forum]

Open 1 10

Android Thunderbird app not synchronising all emails

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite syn… (funda kabanzi)

I have numerous Ionos email addresses. No problem seeing all received emails in Thunderbird app on my Windows PC. But Android app does not show some emails, despite synchronising numerous times. Problem is often with emails not showing in the unified inbox on the Android app. Also a problem with sent emails not showing. Today I looked for an email I had sent four days ago, and it was not in my Android sent folder. Synchronised, still not there. Synchronised again, still not there. Went online to Ionos and opened the sent email. Synchronised Android Thunderbird again and then it appeared. Why can't Anroid Thunderbird see certain emails? Problem seems to be especially bad with emails I have previously opened in Thunderbird on my Windows PC. Doing so seems to make the emails invisible to Android Thunderbird.

Open 1 30