Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (funda kabanzi)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 2 amahora adlule

Last reply by zeroknight 1 ihora elidlule

  • Kusonjululiwe

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (funda kabanzi)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

Asked by SueWitch 1 usuku oludlule

Answered by cor-el 1 usuku oludlule

Full-screen video problem

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (funda kabanzi)

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

Asked by ple4551 1 ihora elidlule

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (funda kabanzi)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 21 amahora adlule

Last reply by cor-el 1 ihora elidlule

Issue getting Firefox to launch for the first time, directly to a clicked link, without start page/default browser prompt

We are deploying Firefox installed via the v122 binary on Ubuntu 22.04.4 Server w/ubuntu-desktop-minimal --no-install-recommends (we need to have no-user-interaction inst… (funda kabanzi)

We are deploying Firefox installed via the v122 binary on Ubuntu 22.04.4 Server w/ubuntu-desktop-minimal --no-install-recommends (we need to have no-user-interaction install). We are using an Ansible playbook to copy over and unarchive the tarball, then create a firefox/distribution folder in the install directory and copying a profiles.json file to said folder, links the install directory to the /usr/bin/local directory, and setting firefox.desktop as the system default browser.

Using the instructions from: https://mozilla.github.io/policy-templates/

What we are hoping to accomplish is the user who has never launched Firefox will click on a link in an application, which will launch Firefox and go directly to the requested page. As it stands right now, the first time a user clicks the link, it launches firefox and shows a start page. The user must then close this window, and click the link again. This brings up a "Use Firefox as the default browser" prompt, which the user must accept, but then does not display the link. The third time the user clicks the link, the requested page pops up, and works from this time out.

We would like to have this be a one-click experience for the user. Looking at the options in about:config after getting firefox to launch, it appears firefox is not getting the options from the profiles.json file. Are we missing something about placement of this file? Missing some lines? Should we be using AutoConfig instead? Thank you for any assistance!

{

   "policies": {
       "Homepage": {
           "StartPage": "none"
       },
       "Preferences": {
           "browser.shell.checkDefaultBrowser": {
               "Value": false,
               "Status": "default",
               "Type": "boolean"
           },
           "browser.shell.skipDefaultBrowserCheckOnFirstRun": {
               "Value": true,
               "Status": "default",
               "Type": "boolean"
           },
           "browser.startup.homepage_override.mstone": {
               "Value": "ignore",
               "Status": "default",
               "Type": "string"
           }
       },
       "PopupBlocking": {
           "Default": false
       },
       "DontCheckDefaultBrowser": true,
       "OverrideFirstRunPage": "",
       "OverridePostUpdatePage": ""
   }

}

Asked by JuniorDevOps 1 ihora elidlule

Thunderbird wont run

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird. From a clean Windows 11 start up it is OK but then if I then Exit and then try t… (funda kabanzi)

Since the latest upgrade to 115.10.1 (64-bit) I have an issue about running Thunderbird.

From a clean Windows 11 start up it is OK but then if I then Exit and then try to run the bird again it does not start.

Digging around I discovered using Task Manager, a number of Thunderbird processes run after I had Exited. See attached.

Any thoughts?

Asked by avoncliffe 3 amahora adlule

Last reply by gd_smth 2 amahora adlule

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (funda kabanzi)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 2 amahora adlule

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (funda kabanzi)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 2 amahora adlule

Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (funda kabanzi)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 21 amahora adlule

Last reply by LACanyon 2 amahora adlule

Amazon Search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S.

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is. … (funda kabanzi)

Amazon search has disappeared from browser and not included in list of search engines. I want amazon.uk not U.S. and I do not know where about:config is.

Asked by tehwalker 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (funda kabanzi)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Asked by matek90bat 3 amahora adlule

Last reply by matek90bat 2 amahora adlule

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu : The message is "Fichier non… (funda kabanzi)

Download files (pdf, xml) don't open in application (acrobat, firefox) since 125.0.1 Firefox version from IBM Power server with Ubuntu :

The message is "Fichier non téléchargé - Risque de sécurité potentiel" that is "No downloaded file, potential security risk" :

When we download a pdf file from the server, the "choice box" allow to . open in the browser or . open in Acrobat or . download on my PC. The opening fails with this message. This is the problem. The download on my PC works and when I open the file from my PC it works also.

We need this function of opening a pdf or xml directly from a server IBM Power with Ubuntu. It was OK for several years until 125.0.1 Firefox version. We had no change on the IBM server.

Can you repair this problem quickly. My PC uses Windows 10

Thank you Patrice Castejon [removed phone#]

Asked by patrice.castejon 11 amahora adlule

Last reply by jscher2000 - Support Volunteer 5 amahora adlule

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (funda kabanzi)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 2 ezinsukwini ezidlule

Last reply by Rickz 2 amahora adlule

Thunderbird does not receive mails - can send mails though; account missing

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioni… (funda kabanzi)

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.

Asked by thunderbirdtrouble 2 amahora adlule

threatening Tbird page

Every time I open TB email on my laptop I get the following page, which then exists as long as I am on TB. I can work-around this page to send and receive email. Here is … (funda kabanzi)

Every time I open TB email on my laptop I get the following page, which then exists as long as I am on TB. I can work-around this page to send and receive email. Here is the top half of the page:

Mozilla Thunderbird Email wants to access your Google Account undefined jschoolnews@gmail.com This will allow Mozilla Thunderbird Email to: More info Read, compose, send, and permanently delete all your email from Gmail

                      (the same for contacts and calendars)

Asked by jerryny 3 amahora adlule

Last reply by david 2 amahora adlule

After latest update, Thunderbird does not open.

After the latest update, Thunderbird does not open. On line instructions say to erase some programs in it's file location. Did that, and the program booted. However, toda… (funda kabanzi)

After the latest update, Thunderbird does not open. On line instructions say to erase some programs in it's file location. Did that, and the program booted. However, today, it will not open again. Can you fix this issue with another release, or should I try to go back to the previous release? If so, how to go back to the previous release without losing all my set up? It is not practical to have to erase those files every time I want to check mail. Thanks, JT King jtking@zoho.com Catdoctor12@gmail.com

Asked by JTK 3 amahora adlule

Last reply by david 2 amahora adlule

  • Kusonjululiwe

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (funda kabanzi)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

Asked by ushaaaaa 23 amahora adlule

Answered by zeroknight 4 amahora adlule

Firefox Loaded once but locks up

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after clos… (funda kabanzi)

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.

Asked by LACanyon 3 amahora adlule