Yonke imikhiqizo Community Forum

My Thunderbird (version 115.12.2) is running on a Windows 11 system. My profile has multiple accounts configured as IMAP to multiple email services. I also have the Status Bar and Activity indicator enabled. Randomly, both indicators will show busy for an extended period of time. When I view this in the Activity Manager I see one or more folders hung for 10 or 20 minutes downloading one message out of several. This occurs in multiple accounts and servers.

I have researched this and attempted the fixes presented. I have cleared the cache files and compacted and rebuild email folders as suggested, but the slow update still occurs.

Then I decided to try and capture a ProMon.exe trace to see what is happening. What I found was Thunderbird.exe was spending all of the time while hung access the following file: C:\Users\MyUser\AppData\LocalLow\Intel\ ShaderCache\4a5eb0e65e559fc08e65ecb2fa9d650817ae895582a7a7ede162866d3e47a05a, like it was stuck in a loop.

When Thunderbird is operating normally, it is accessing this file but only for short period of times. Research says that it is ok to delete the files in this folder. I did that and it seemed to help for awhile. But it started happening again.

Does anyone have any idea what could be causing this? Is there a Windows thing to look further into? Any help would be greatly appreciated.

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

Hello everyone! I have a slight issue with the website https://anime-bit.ru/ in Firefox on Android. When scrolling down the page, it doesn't load further, and images don't appear. It works fine in Firefox on desktop and in Chrome on Android. I'm not sure whether the problem is with the website or the browser.

I’m attaching a video demonstration of the issue. Would appreciate your confirmation or any suggestions!

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

Hello, I have marked a number of emails as junk in the Suspected Spam folder. Why are they not immediately moved to my junk folder? Or do I have to move the marked emails there manually? Or is it better to delete them manually immediately after marking them?

Best Regards

Hi to all.

I've had one of my TB configured email accounts disabled so I cannot login to it. How can I avoid TB to show me again and again that it's not able to connect that account? I just want to keep the already received/sent emails there in TB but it goes on and on showing that message even if I don't work on that account via TB anymore.

I've tried to unflag the option to check new messages from the Server options, but it didn't work. I've also tried to move all the emails/folder on local folders via TB interface, but this was made just partially possible because TB tried to login possibly due to some still-not-downloaded old messages which where made impossible to move. Moving all to a local folder will let me delete the account from TB and set me free from that annoying message which is also causing TB to be resource consuming, I don't know why, so that the laptop fan goes crazy (in such case, quitting TB causes the laptop fan to be back in peace in seconds).

Thanks. Regards.

Hello! I have a calendar connected via DAVMail (Exchange Server 2019), everything works. But when I create an event in the calendar and start adding participants, autocomplete does not work (there is no list to choose from the address book).

I have an LDAP address book configured for Global Address List (GAL) exchange.

I also imported the address book to Cardbook via .vcf.

How do I set up autocomplete in the calendar? (When writing an email, autocomplete works)

Upgraded from Windows 10 to 11 a couple months ago. Since then, TB freezes nearly every time I am composing an email. "Help About" says TB is up to date. Remedies? Or do I have to wait for a new version?

Chris Sackett

I am getting sick and tired of Thunderbird freezing while writing an email, screen graying out, and having to close the program and lose the material without it having been saved in any way. This has been happening for two or three weeks.

Clear all data, history, cache, cookies. I found someone in my password account possibly my pictures which has banking, passport copied All sensitive. I will reset once it is being cleaned completely. Stalkers gathering info on me. '''''''bold text''''''' I don't know what a thread is I am computer illiterate barely get around on here. Someone working for zOOM is walking me through this. I had my prostate removed then 30 radiation treatments my brain is scrambled. Can't think well need help

I have tried several different approaches to correct this "mailbox://nobody@Local Folders/Archives" to set up my local folder and reduce my providers quota. but I havent been able to change it. Has anyone been able to fix this and direct it to a local NAS folder?

I use TBird/GMail on two Windows 11 machines - a desktop and a laptop. In my All Mail folder there many emails promoting misc items, in fact over 1000 that I do not want. I have set server settings to delete immediately but no matter how I try the deleted emails reappear. They are not in the Bin or Trash. I get the same results using either the laptop or the desktop. Any ideas?

It's apparently well known that Firefox and Gmail don't play nice together, apparently because of how Gmail uses Java. Is there a plan in the works to fix Firefox so Gmail isn't so absurdly slow? I don't *want* to switch to Chrome, but I don't want to stop using Gmail either.

Right after typing my email address and pressing "Continue", Thunderbird crashes. I wanted to give it a try after many years of not using it, but then it crashes right at the start.

Here's the crash report:

AdapterVendorID: 0x106b AvailablePhysicalMemory: 6554927104 AvailableSwapMemory: 1233125376 BackgroundTaskMode: 0 BuildID: 20251016001905 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1760704144 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1760652930 LastStartupWasCrash: 0 MacAvailableMemorySysctl: 91 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1760704136 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D10-L1000-W0000000-T01) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 465715200 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 825 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1760704136 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20251016001905","version":"144.0.1","vendor":"Mozilla","displayVersion":"144.0.1","platformVersion":"144.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65536,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"23.5.0","locale":"en-IL"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1},{"screenWidth":3024,"screenHeight":1964,"defaultCSSScaleFactor":2,"contentsScaleFactor":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"Mac14,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-IL","he-IL"],"regionalPrefsLocales":["en-IL","he-IL"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?q="}},"profile":{"creationDate":20377,"firstUseDate":20377},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20377,"updateDay":20377},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPhysicalMemory: 68719476736 UptimeTS: 7.916666666666666 Vendor: Mozilla Version: 144.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

I have a new Yoga Pro 7 and installed Ubuntu 24.04 on it. Cannot enable hw acceleration on it. Support page is given below. It says disabled by gfx. Also vainfo output is given below.

vainfo: VA-API version: 1.20 (libva 2.12.0) vainfo: Driver version: Mesa Gallium driver 25.0.7-0ubuntu0.24.04.2 for AMD Radeon Graphics (radeonsi, gfx1150, LLVM 20.1.2, DRM 3.61, 6.14.0-34-generic) vainfo: Supported profile and entrypoints

     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSlice
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSlice
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSlice
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSlice
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSlice
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointEncSlice
     VAProfileNone                   :	VAEntrypointVideoProc

I come to Mozilla Support and at the top It's telling me windows 10 expires 10/14/2025. I don't need to know that I have windows 11. No one from Firefox to answer me directly??

I was told from a vendor I previously purchased from the insecure connection was on my end. Also on my Hotmail Acc. I experienced the same thing.

Thanks, Bill

P.S. I'm not tech savvy

When I attempt to search for emails with a date (such as after Sept 30, 2025) in the INBOX plus subfolders (checked off), it only returns those in the INBOX. There are emails in subfolders dated after Sept 30, 2025.

If I search for a word without any date, it lists all emails. If I add a 2nd condition with a date as noted above, only the INBOX is displayed. Is this a bug?

For the last few weeks I have been unable to save new bookmarks into the folder of my choice. Instead I can only save new bookmarks into the last folder I created. I cannot navigate to a different pre-existing folder. This problem only occurs when using Firefox on my Android cell phone, but not on my PC. However, I can still view and use all of my previous folders and bookmarks when wishing to open a new website, per usual. Thank you

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!