I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (funda kabanzi)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 1 isonto elidlule

Last reply by Ray 3 ezinsukwini ezidlule

Bookmark toolbar font size

‘Beautiful new 27in iMAC with Retina Display. But the fonts in the toolbar as now so small as to be unreadble (old guy eyes). But I can't find anwhere in Preferences or o… (funda kabanzi)

‘Beautiful new 27in iMAC with Retina Display. But the fonts in the toolbar as now so small as to be unreadble (old guy eyes). But I can't find anwhere in Preferences or otherwise to enlarge them.’ Easy to enlarge the text on the webpages themselves - but not in the toolbar. HELP

Asked by mmtodd 1 isonto elidlule

Last reply by mmtodd 3 ezinsukwini ezidlule

FireFox Suspended? and Update to v.100 problem

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. How… (funda kabanzi)

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Asked by UnknownVT 1 isonto elidlule

Last reply by UnknownVT 21 amahora adlule

Cannot receive Gmail

Since April 19 I have not been able to access Gmail using Thunderbird. Before that date everything worked fine. I'm using Windows 11 and Thunderbird 91.8.1 I get "Auth… (funda kabanzi)

Since April 19 I have not been able to access Gmail using Thunderbird. Before that date everything worked fine. I'm using Windows 11 and Thunderbird 91.8.1 I get "Authentication failed while connecting to server imap.gmail.com" message. I am using oAuth2 authentication

Asked by tom313 1 isonto elidlule

Last reply by tom313 6 ezinsukwini ezidlule

Thunderbird: attachments not opening (No yellow accept permission bar) since update

Since latest update: If I receive an Excel spreadsheet (either .xls or .xlsx) or a Word document (.docx) as an attachment in Thunderbird it will only open in Read Only m… (funda kabanzi)

Since latest update:

If I receive an Excel spreadsheet (either .xls or .xlsx) or a Word document (.docx) as an attachment in Thunderbird it will only open in Read Only mode. There is no way to give permission to open/view. I can save it & then open and it is fine but I cannot simply open the attachment directly without it being in Read only mode. I cannot uncheck the Properties "Read Only" check box because it is greyed out.

Similar problem applies to jpegs where you can't rotate the opened attachment (ie this opens in a kind of non-editing mode too)

The yellow security "Permission" bar that one clicked to "accept/view" is no longer appearing. (Sorry I don't know what to call this function or how to properly describe it)

Something seems to be preventing this yellow bar showing so I cannot click to "give permission to edit" or "accept the content" or whatever the appropriate permission/acceptance is

Is this a config issue ?

This problem does not occur if opening from webmail or Windows Live Mail, it applies only on Thunderbird.

Same issue on Windows 7 (yes I know it is not supported) and Windows 10. I have Thunderbird 91.9.0 (release update channel) on both (Two laptops).

I have several email accounts and the issue occurs with any email account and whether POP3 or IMAP. Also with Word/Excel/jpeg attachments to emails stored in Local Folders which used to open fine.

This problem has only arisen following latest update (91.9.0).

I have tried opening in Troubleshoot (Safe) Mode with add-ons disabled and the problem still exists.

Can anyone tell me what to do about this please ? How can I make Thunderbird allow direct opening of an attachment in normal editing mode as it used to do ? How do I get the yellow bar back please ?

What, if anything, do I change in config editor to make the yellow bar reappear ?

Would appreciate help please as this is giving me a major headache & upset

Thanks

Asked by joycembrett 1 isonto elidlule

Last reply by joycembrett 1 usuku oludlule

GenyMotion SaaS cannot access from Firefox

I am trying to access a Genymotion SaaS Machine from firefox, but the Connection fails from the beginning, and the meanchile the console says: `WebRTC: ICE failed, your T… (funda kabanzi)

I am trying to access a Genymotion SaaS Machine from firefox, but the Connection fails from the beginning, and the meanchile the console says: `WebRTC: ICE failed, your TURN server appears to be broken, see about:webrtc for more details`. Then I don't know what to do?. (This was done in a default Firefox profile).

In response to the comments, the about:webrtc page was no very usefull, have no idea of where to Logs go. Running „find /tmp -iname "*AEC*"“ or „find /tmp -iname "*log*"“ did no help. And the link is https://cloud.geny.io/ you must login and create a virtual machine then open the visor.

Asked by angeldavidraygoza 2 emasontweni adlule

Last reply by angeldavidraygoza 4 ezinsukwini ezidlule

Missing display

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem … (funda kabanzi)

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem is that on one account, I can see the inbox list but none on the list displays in the content box. Now here's the rub. I can see the content when I examine the junk or trash boxes just not in the inbox! All the other features work fine. A couple of message filters got lost but that was not a problem and they were with the account that does not display properly. Other accounts all perfect. WHAT!

Asked by Douglas23 2 emasontweni adlule

Last reply by Douglas23 5 ezinsukwini ezidlule

Cannot login to website

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back: "Request failed, Please try again later." It logs in fine in … (funda kabanzi)

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

Asked by ffjxc 5 ezinsukwini ezidlule

Last reply by ffjxc 4 ezinsukwini ezidlule

Password for Old Navy requires 2 steps

Hello, When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email.… (funda kabanzi)

Hello,

When accessing my Old Navy account they require a 2 step process for Logging In. Once I click on the login button it takes me to a page where it asks for my email. Here's where I hit the issue: FireFox Password Manager does not fill this in for me; not even the auto-fill works here. After I enter my email it then takes me to a page where my password is filled in (yay!). I'm glad that it at least fills in the password but I'd like to not have to fill in my email on the previous page.

I tried to create a new entry in Password Manager but it won't take the entire url; it shortens it. This url changes each time I go thru the process which complicates everything. I was hoping to take one of those urls (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=wJb1e) but it shortened it to just (https://secure-oldnavy.gap.com). I even tried creating a new entry without the last few characters (https://secure-oldnavy.gap.com/my-account/sign-in?flowId=) but again it shortened it.

Is there a way to get FF Password Manager to provide auto-fill of my email address?

Thanks, Andre'a

Asked by DreaSpirit 6 ezinsukwini ezidlule

Last reply by DreaSpirit 4 ezinsukwini ezidlule

A Specific Profile Name Triggers a Problem w/Firefox Accounts

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want … (funda kabanzi)

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?

Asked by Hassan Khalloof 4 ezinsukwini ezidlule

Last reply by Hassan Khalloof 2 ezinsukwini ezidlule

Saving Outgoing Mail

I've come back to Thunderbird after 12-years on Outlook, and before that 7-years on Lotus Notes, 14-years on PROFS/VM. I'm liking Thunderbird a lot! One of the things I c… (funda kabanzi)

I've come back to Thunderbird after 12-years on Outlook, and before that 7-years on Lotus Notes, 14-years on PROFS/VM. I'm liking Thunderbird a lot!

One of the things I can't work out how to do is quickly choose a folder to save sent mail in. Most of my email is around maybe 5-7 projects. For incoming mail it's simple, I can favorite the folder and just drag the email to that folder if I want to save a copy either in a favorite folder or in the IMAP mail folder list.

By default I've set Thunderbird to default to NOT save sent emails. When I do want to save an email, before pressing send I select send a copy to, navigate through the folder hierarchy and select the folder(see attached). Yes I know I could simplify this by having a flat folder hierarchy and naming folders proj/folder/folder.

Is there a way from within the reply window to shortcut or favorite sent mail folders to save the main in?

++Mark.

Asked by m_cathcart 1 isonto elidlule

Last reply by m_cathcart 6 ezinsukwini ezidlule

I can't creat gmail account by Thunderbird.

Hi, I'd like to use gmail by Thunderbird. But I can't regist of gmail account A. I checked these points. 1. Gmail setting IMAP enable. 2. I tried to other google accoun… (funda kabanzi)

Hi, I'd like to use gmail by Thunderbird.

But I can't regist of gmail account A.

I checked these points.

1. Gmail setting IMAP enable. 2. I tried to other google account, but same situation. 3. I could resist yahoo mail account. 4. I could regist gmail account A by OtherPC&OtherNetwork.

My PC Settings Windows10 64-bit Thunderbird Ver 91.8.1 64-bit

Could you tell me how to regist Google account. (Sorry I send you photos by Japanese)

Asked by James775 2 emasontweni adlule

Last reply by James775 4 amahora adlule

Firefox starting extremely slow when custom homepage GPO applied

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functi… (funda kabanzi)

All our Firefox browsers (version 99.*, Windows 10 Pro or Enterprise) in the company need around 20 seconds to load a web page when first opened. All other browser functions work fluently from the beginning. Also the slowness only happens after opening and not during further use. Which Firefox is refusing to load I can open other tabs and e.g. do a Google search and then the "slowness timer" starts again (independently if the first tab is closed or stays open) and refuses to do anything on that tab. Once the slownedd period is over all tabs are loaded and no further problem occurs. This issue occurs only when the GPO "URL for Home Page" is applied. But this page is reachable and when Firefox is working it loads within milliseconds. For testing I created a new profile and on the first startup the problem already occurs. And all other startups too. When temporarily removing this one GPO entry it immediately works again fluently. It also doesn't matter what I set as home page (company internal website or some random web page); it is always slow once this setting is in place.

Asked by Felix 2 emasontweni adlule

Last reply by Felix 2 ezinsukwini ezidlule

Can't upload image to support query.

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details… (funda kabanzi)

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details in full will be accompanied with an image representing what I will be referring to. However, I am finding that the image will not be uploaded here at the Mozilla Firefox browser support page. The image is less than 500 KB. I have tried .png & .jpg. Could someone please assist me? Kind regards, Harauld.

Asked by Harauld 1 isonto elidlule

Last reply by Harauld 6 ezinsukwini ezidlule

Blokowanie Outlook

Witam, Mam problem. Jak mam uruchomionego Outlook i działa synchronizacja maili bez problemu. W momencie gdy uruchamiam firefox przestaje działać synchronizacja( wysyłani… (funda kabanzi)

Witam, Mam problem. Jak mam uruchomionego Outlook i działa synchronizacja maili bez problemu. W momencie gdy uruchamiam firefox przestaje działać synchronizacja( wysyłanie i odbieranie maili). Jeżeli uruchomię ponownie outlook przy działającym juz firefox to problem znika. Według Microsoft problemem jest Firefox:

"Nie wykluczone że moduł zmieniający połączenie VPN wbudowane w FF realizuje jakieś niestandardowe tunelowanie informacji, co przeszkadza w nawiązywaniu synchronizacji poczty tego akurat klienta poczty."

Powyżej informacja od Microsoftu.

problem ten pojawił się na kilku komputerach jakieś 3-4 tygodnie temu. Dopiero teraz powiązałem fakt co powoduje problem z outlook.

Asked by kalamarz.mateusz 4 ezinsukwini ezidlule

Last reply by kalamarz.mateusz 4 ezinsukwini ezidlule

Open tabs from last session but with specific tab active

Hello, I use FF with the setting on start to restore the tabs of the last session. Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system… (funda kabanzi)

Hello,

I use FF with the setting on start to restore the tabs of the last session.

Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system and if it not focused at start ring tone will not be played)

Is there a way to start with my last opened tabs restored but this specific tab active and in selected/focused.

Pinning this tab seems to load it but WILL not play a ringtone without clicked first. If I end FF with this tab active and therefore the tab is active on next start the ring tone will be played.

But knowing me I WILL forget to click on this tab either on start or before ending FF.

Regards

Asked by marco.mueller 4 ezinsukwini ezidlule

Last reply by marco.mueller 10 amahora adlule

Merge two profiles into one

I have searched the help here and have noted that a few other people have asked the same question without receiving a response. However I might as well try! I have two pr… (funda kabanzi)

I have searched the help here and have noted that a few other people have asked the same question without receiving a response.

However I might as well try!

I have two profiles I want to merge into one so that the end user will open their email and have all their emails in the one place in thunderbird. Its the same user who was using Thunderbird on two devices so there are two profiles to be merged onto the one device.

I have tried the import-export tools etc but they didn't seem to work.

I have installed the old profile into the same location as the existing profile on the new device and can of course access it by changing the default location in the server settings. The older emails are there. However what I want to achieve is that the end user will have all the emails from both profiles visible within the one inbox o the newer device.

How can I achieve this?

Any constructive suggestions would be most welcome.

Asked by info7446 4 amahora adlule

Last reply by info7446 3 imizuzu edlule