Yonke imikhiqizo Community Forum

Hi, I am moving from Outlook and struggling with Thunderbird email accounts I wish to setup 5 mail accounts, four of which relate to different people or departments and on that collects incoming email from mailboxes that are re-directed. I find that I can set up the outgoing smtp and the incoming smtp but I am not give any choice for sending mail. Also whatever I do the first account I set up always appears as the only account visible in the folders pane. If there is a definitive explanation of what to do to configure email in Thunderbird it would be most helpful?

Regards Greg

I have used Thunderbird for awhile without any issues. I just had to switch to a different computer and am trying to get everything set up again. I have three emails accounts through Spectrum. I am able to receive emails but am unable to send them. All of the settings are correct. The problem seems to be that it keeps randomly changing the email addresses under Manage Identities. I have changed them back many, many times but they don't save. It keeps rotating among the three so when I try to send an email, I get this error message: An error occurred while sending email. The mail server responded: sender rejected. The email address you are sending out must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again. Because they randomly rotate around I can send an email occasionally when it just so happens to rotate back to the correct email address but the next time it has changed again to one of the others and I get the message above. Please help. Thanks.

Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emails which semm to come in normally. If I close Thunderbird down and come back two minutes later it asks for the password again and so on. Can someone tell me how I can stop this ? Thank You. P.B.

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

Hello, I have read various post saying the profiles folder is %APPDATA%\Thunderbird\Profiles\ but on my side I have many folder, and it can explain why when I use a backup tool, I loose all my e-mail. I have - C:\Users\Me\AppData\Local\Thunderbird\Profiles - C:\Users\Me\AppData\Roaming\Thunderbird\Profiles - C:\Users\Me\Administrateur\Application Data\Thunderbird\Profiles

And how to have only one ? I have tried to edit setting to use only C:\Users\Me\AppData\Roaming\Thunderbird\Profiles but the application refuse it.

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to change it.

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

Hi, I am wondering why I have to close Thunderbird and reopen to get my emails. If I don't get emails for a few hours I close and reopen and there they are. I am running Windows 11, using Comcast/Xfinity, Port 993 and Port 465, SSL/TLS. What should I change or do so I get my emails immediately when they are sent to me? Thanks-In-Advance. Marc

I use Firefox 134.0.2 (64-bit) on Ubuntu 24.04.

Some (not all) web sites show up only after a delay of exactly 30 seconds. The attached screenshot shows that this delay is due to DNS resolution. This behavior is reproducible by simply closing Firefox, opening it again and entering the same web site once more. Once this initial delay of 30 seconds for DNS resolving has passed the web site can be browsed normally.

Using Google Chrome, Opera or even the Tor Browser on the same system works without any significant delay. Also a DNS lookup from the console returns data almost immediately.

As the delay is always exactly 30 seconds this looks like some DNS resolver timeout only showing up when using Firefox.

Neither starting Firefox in Troubleshoot Mode nor (as often suggested) disabling IPV6 for DNS by setting network.dns.disableIPv6 to true did help.

Any idea how to fix this 30 seconds delay?

Many thanks for any help, Felix

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the site just doesn't have correct settings, but that doesn't seem to be the case because this issue only appears on Firefox (Chrome doesn't have this issue for the same sites). (Sometimes even on the same site it will be inconsistent whether it displays... Like the Google search results will display Chinese fine, but the text typed into search bar itself will display incorrectly.) The font it displays in also appears to be inconsistent, but I don't mind that as much.

I've tried changing the default font to both Microsoft YaHei and SimSun - neither changed anything regarding my problem.

I've seen other people with similar problems be recommended to figure out what fonts are being used via inspect element, but I haven't found any example providing what exactly you're to do after you've found that information out. However, if it helps, I did that and found out the fonts being used were MS Gothic, SimSun, and Yu Gothic, though I don't know which one is causing which issue, or what I'd do about it even if I did know.

Here's an image as an example - as you can see, some characters are fine, some display in a different font than the others, and some don't display at all. I would very much appreciate advice on what to do from here.

Hi,

Today I got some problems with thunderbird. At first, when opening the program, it opens a new message that mentions "Provider for CalDAV & CardDAV: It's time to go" The message is not complete and has some drawing background I could initially still look at my mails but then tried to remove that mail and then the rogram crashed. I tried going into the accounts setting to update and that would also lead to crashing. I tried to set the troubleshoot mode off but it would crash before I can click to turn it off.

Any assistance would be great I use windows 11, 64 bits the thunderbird version is 128.5.2esr (32 bits)

Thanks a lot!

Vincent

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling addons like Ubo, malwarebytes and had no luck. I've changed my firefox settings hoping that would fix it but it hasn't. It's like the page doesn't fully load.

Two months ago I tried to send an email on Thunderbird (not using email address logged in here) and I received the popup message below. I did not access the site as given, but just uninstalled and reinstalled Thunderbird and all worked OK until now, The same thing just happened. My IP said they had not heard of Abusix and that it might be a problem with Thunderbird, hence the reason for de/re installing. Is this threat real or is it a hoax or scam or what. Searching for Abusix all I get are results pointing me to their website.

For the past few months, I've been getting this error and been searching for possible solutions. None of which have worked. I am also not using Kaspersky AV. With this, I'm asking if there's anything else I can do.

Here are the solutions I've tried: 1. Troubleshoot mode / disabling add ons 2. New profile 3. Clearing cache / cookies / dns 4. Changing "DNS over HTTPS" & proxy settings 5. Disabling firewall / AV / VPN 6. Chrome loads the site but I do not want to resort to this. Using developer mode browser does not work either for firefox.

For some reason I now have multiple copies of empty sub-folders in the Deleted Folder of my Local Accounts. I have tried emptying the Deleted Folder and I have tried to manually delete the unwanted sub-folders within the Deleted Folder. I have also noted that one of the unwanted sub-folders has appeared elsewhere in a completely unrelated sub-folder.

How do I deal with this?

Thunderbird had never crashed before, but lately, after the last 2 Windows 10 updates within the last 2 weeks, it crashes. It's at 128.5.2esr, the next-to-last update.

It always crashes when I choose "About" and it starts downloading the update. It appears that it doesn't get the 1st byte before crashing. It will still say 0 bytes when it crashes.

It also crashes if I leave it running and the screen goes through the screen saver mode and turns black. Twice it crashed while I was using it.

I thought it might have something to do with the fact that I had 4,000 emails in my Inbox (is there a limit?), so I deleted many and moved many to folders. I now have just under 1,000 in my Inbox.

I also tried restarting in Troubleshoot Mode and updating, but it still crashed at 0 bytes downloaded.

Is there a way to manually download the update and apply it? I can't find it on the website.

The next thing I know to do is reinstall. Is there anything I can try before doing that? Would you suggest uninstall first or reinstall over what's here?