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SERVER issues

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attem… (funda kabanzi)

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.

Asked by Paula Hizon 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule

Freeze on link creation

When I create an email and attempt to insert a link, the message pane will freeze up. Been ongoing for several weeks now. It has forced me to use another client as we ca… (funda kabanzi)

When I create an email and attempt to insert a link, the message pane will freeze up. Been ongoing for several weeks now. It has forced me to use another client as we can not create any emails with links and that is critical. Version 120.ob1 32 bit Windows 10 PC (no changes made to anything prior to issue.

Asked by Roger Bunch (Grub Runner Food Delivery) 5 izinyanga ezidlule

Last reply by sfhowes 5 izinyanga ezidlule

Youtube is not working in a new tab.

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine. only in Firefox.. other browsers are good... shorts are w… (funda kabanzi)

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine.

only in Firefox.. other browsers are good... shorts are working fine on new tab but normal videos freeze when open in new tab. besides if i press reload on a running video it also react same. it freeze. please help.

Asked by Angry Tiger 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Repeated crashes [@ OOM | small ] on trying to open Thunderbird.

I'd really appreciate any help you can give me. I've been using Thunderbird for many years. TB has been working fine for all those years. and I have probably thousands … (funda kabanzi)

I'd really appreciate any help you can give me.

I've been using Thunderbird for many years.

TB has been working fine for all those years. and I have probably thousands of emails stored. Then, I went on a trip Sep 28 to Oct 14 and did not use Thunderbird for about 17 days. On my return, I tried to open TB. I found that a screen opened that I hadn't seen before, and TB seemed to be loading. While loading, at the bottom of the screen it said "Checking inbox for new messages...". Then, after a while it crashed without ever opening.

I tried to open TB several times after that, and I've always gotten the same behavior -- ending with a crash and never being able to open TB.

During the loading once, I clicked on Help >AboutThunderbird, which showed 115.3.3.(32-bit) and "Downloading Update 2.4 of 5.4 MB."

The last four Crash Reports, all dated 10/31/2023 are (the last one being the latest): bp-e634fd35-1b8a-488a-a9df-c23050231101 bp-73858652-569e-4362-95d6-030490231101 bp-992529bf-d1af-41d9-a438-43c370231101 bp-c39563fd-bca7-406f-8abf-85bde0231101

I thank you very much for your assistance. D. Prerau --prerau@rcn.com

Asked by prerau 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

Thunderbird

After updating Thunderbird, I can't see my email. There are no emails or even accounts, although there are messages in the program settings and messages are downloaded in… (funda kabanzi)

After updating Thunderbird, I can't see my email. There are no emails or even accounts, although there are messages in the program settings and messages are downloaded in the background.

Asked by andyfoto 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

Firefox no longer opens previous session

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer per… (funda kabanzi)

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

Asked by bheffe 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Duplicate messages for pop gmail account. [was So when is the very nice team from Thunderbird gonna solve duplicates issue at once and for all?]

So when is the very nice team from Thunderbird gonna solve duplicates issues once and for all? ** Mailer service is gMail. Incoming as normal as POP3. Never see d… (funda kabanzi)

    • So when is the very nice team from Thunderbird gonna solve duplicates issues once and for all? **

Mailer service is gMail. Incoming as normal as POP3. Never see duplicates at my mail account service gMail. Thunderbird version is 115.4.1 (64-bit). Platform is MacBook Pro. OS is Apple macOS Ventura Version 13.6.1 (22G313)

    • Or should I trash Thunderbird for ever? **

Joke, but we all need to have a certain grade of stability. Tired of suffering the nasty issue. Happening as of now since months ago.

Love Thunderbird, guys please commit. Cheers

Asked by eduardo.carriles 5 izinyanga ezidlule

Last reply by Wayne Mery 3 izinyanga ezidlule

115 seems much more sluggish overall than previous versions

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? th… (funda kabanzi)

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? thanks, todd

Asked by todd31 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

New Thunderbird Mail update broke Microsoft log-in

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing… (funda kabanzi)

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing requiring me to re-sign into my Microsoft account, for some reason, but whenever I press "continue" to sign in, nothing happens, and selecting "cancel" also has no effect. I'm already signed in to my Microsoft account on my laptop, anyway, so I don't know why this window keeps appearing, but I assume it's related to the fact that I'm having trouble sending e-mail. I have to keep closing the Thunderbird program and re-opening it every time I want to send new messages. This is becoming very tiresome. I've already tried closing and re-opening the Thunderbird program, but that doesn't fix the problem. I'm working on a Mac, with the latest iOS. All suggestions appreciated!

Asked by ajgottli 5 izinyanga ezidlule

Last reply by sfhowes 5 izinyanga ezidlule

Cannot connect to the server using a hotspot.

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to ch… (funda kabanzi)

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to check if it was a firewall blocking me out (it wasnt). I restarted my computer and tried again, it took me to another error code that said "PR_CONNECT_RESET_ERROR" and no Google searches helped me, so I restarted it again and then it took me to another error message saying my connection timed out despite me not changing anything with my connection or Hotspot! I cleared my cache and browser data and nothing is doing anything. I checked my desktop settings and there was nothing there connection wise. I'm not sure what to do anymore!

Asked by maddy wiley 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Thunderbird 115 - An inbox folder is misplaced and cannot be moved back to other inbox folders

I need help to organize the folder structure that was messed up during update to Thunderbird 115. Most urgent is one inbox folder which is now found under the accounts fo… (funda kabanzi)

I need help to organize the folder structure that was messed up during update to Thunderbird 115. Most urgent is one inbox folder which is now found under the accounts folder and not in the general inbox folder with all the other inbox folders. I would like to beable to move this misplaced inbox folder to it's original place in the general inbox folder.

Also in this misplaced inbox folder, its has other folders in it: template, draft, sent etc. These folder should stay in the accounts folder.

I hope that a future update will clear the mess, and other solutions are welcome :-)

Asked by psykolog114 5 izinyanga ezidlule

Last reply by Toad-Hall 5 izinyanga ezidlule

thunderbird crashing

I am using version 115.3.3 just today I started having problems. My default Windows virus checker did not identify any issues and I ran malware bytes and it showed zero… (funda kabanzi)

I am using version 115.3.3 just today I started having problems. My default Windows virus checker did not identify any issues and I ran malware bytes and it showed zero problems. the problem seemed to start at the point when I forwarded a 5mb file to a few friends. Since then, I have been unable to send anything. The system continues to crash. Most of the time I cannot see any information in pull down lists. I have tried rolling back to a week old restore point and it continues to have the probem. I have tried updating to 115.4.1 and it still has the problem. I have removed all of the automatic installed updates from the last two days and still have the problem..... HELP!

I am not sure I will see emails back from this help request, but I sure hope so:)

Asked by Bill 6 izinyanga ezidlule

Last reply by Matt 6 izinyanga ezidlule

Send Mail on Linux & Windows issue

Hello, I have Thunderbird running on two different OS's. Linux (115.3.1) and Windows 11.(115.4.1). Both act the same way. Both are have the same email address and are lin… (funda kabanzi)

Hello, I have Thunderbird running on two different OS's. Linux (115.3.1) and Windows 11.(115.4.1). Both act the same way. Both are have the same email address and are linked to two gmail accounts. I have noticed that web based gmail email there is only a "Sent" Folder. On Thunderbird there is a "Sent" and "Sent Mail" folder. on one account the other only has "Sent" They are not always in sync. When I send an email, sometimes it seems to "Hang" sometimes not. I am wondering if I can remove the "Sent Mail" folder or the "Sent" folder as that could be causing the problem?

Thanks in advance.

Asked by Ed Terry 5 izinyanga ezidlule

Last reply by sfhowes 5 izinyanga ezidlule

Browser extensions not working

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens… (funda kabanzi)

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

Asked by pihlapa 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Unable to amually write email adresses in the To field.

Get red error when i write email adresses manually in the To field. Only way to put in adresses is first create an entry in the adressbook and then from the adressbook ad… (funda kabanzi)

Get red error when i write email adresses manually in the To field. Only way to put in adresses is first create an entry in the adressbook and then from the adressbook add the emailadress to the email To fields. Thunderbird version 115.4.1 (64-bit)

Asked by Jan Olof 5 izinyanga ezidlule

Last reply by christ1 5 izinyanga ezidlule