Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Account Disconnected

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and sh… (funda kabanzi)

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Asked by kingsnake2019 1 inyanga edlule

Answered by kingsnake2019 1 inyanga edlule

  • Kusonjululiwe

Can't Change Authentication Method to OAuth for Microsoft SMTP Server

I can’t complete the steps to change to OAuth for my Hotmail account. The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But… (funda kabanzi)

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

  • No authentication
  • Normal password (this is the one I currently use)
  • Encrypted password
  • Kerberos / GSSAPI
  • NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Asked by 9212cp406 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Kusonjululiwe

Can't Set OAuth on Microsoft IMAP Server

I successfully changed the authentication method for my SMTP server to OAuth. But when I try to set my IMAP server to OAuth, I get this error message: The IMAP server i… (funda kabanzi)

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

Asked by 9212cp406 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Kusonjululiwe

OAuth2 in server settings

Microsoft are again complaining about normal password login. Today I have updated to Version 128.2.0esr (64-bit) I have set outgoing server to StartTLS and OAuth2 and i… (funda kabanzi)

Microsoft are again complaining about normal password login.

Today I have updated to Version 128.2.0esr (64-bit)

I have set outgoing server to StartTLS and OAuth2 and it is fine.

When i set OAuth2 in server settings and try to retrieve mail i get "Host contacted, sending login............" and it sticks at that point with no error messages from Thunderbird or Microsoft.

If i revert to "Normal Password" it is fine.

When microsoft first complained i turned on two step authorisation and the used their option (cannot remember what it was called now) to create a login password/key for thunderbird so that it would still work for "Normal Password" setting

How do we get round Microsoft's obstacles???>

Dave

Asked by printguy 4 emasontweni adlule

Answered by printguy 3 emasontweni adlule

  • Kusonjululiwe

Authentication failure after gmail password change

Today I changed the password on one of my gmail accounts. I edited the password in Settings in 3 places: imap, smpt and oauth. Next time I started Thunderbird I got a gma… (funda kabanzi)

Today I changed the password on one of my gmail accounts. I edited the password in Settings in 3 places: imap, smpt and oauth. Next time I started Thunderbird I got a gmail authentication pop-up. Se first screenshot. The email address was shown correctly. When I clicked Next, I got the failure message. See second screenshot. I rebooted and tried many times with same result.

I have several other gmail accounts on this same Thunderbird client and they continue to work correctly. I know my password is correct because I can access this email account both directly on gmail and also on another computer where I set up Thunderbird just to test for this problem.

Any idea what is going on and how to fix it?

Asked by ieint3 4 emasontweni adlule

Answered by david 4 emasontweni adlule

  • Kusonjululiwe

can't log into Ring.com

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothi… (funda kabanzi)

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Asked by vajaensch 3 emasontweni adlule

Answered by vajaensch 3 emasontweni adlule

  • Kusonjululiwe

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed … (funda kabanzi)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

Asked by cherryseemstolikeme 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

no longer receiving emails on one of my email addresses

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know ho… (funda kabanzi)

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know how. Google tells me to click om the hamburger icon and then how to get to "saved passwords". But when I click on "show Passwords", thinking I might be able to change an email PW there, I am asked to verify my identity and provide a password. I haven't a clue what password is wanted here. My simple Thunderbird PW I set up many years ago does not work. So how do I change my Password for my Email address that no longer works?

Asked by doschneid 3 emasontweni adlule

Answered by doschneid 3 emasontweni adlule

  • Kusonjululiwe

Secure mail key for password

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. M… (funda kabanzi)

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

Asked by gratica 3 emasontweni adlule

Answered by gratica 3 emasontweni adlule

  • Kusonjululiwe

Updated to Nebula and now my Gmail account doesn't work

Thunderbird just updated to this new Nebula version and now my Gmail account isn't working. I have other accounts setup and they seem to still work (Outlook based) It si… (funda kabanzi)

Thunderbird just updated to this new Nebula version and now my Gmail account isn't working. I have other accounts setup and they seem to still work (Outlook based) It sits there trying to sync my calendar or I get Checking mail server capabilities. It also doesn't shutdown when I exit Thunderbird. What is going on?

Asked by Paul Sage 3 emasontweni adlule

Answered by Paul Sage 3 emasontweni adlule

  • Ikhiyiwe

latest update (-> 128.2.2) breaks OAuth2 authentication

Fired up 128.2.1 this morning -- worked fine. Pulled email of my Office365 and gmail accounts no problem. Noticed there was a point update to 128.2.2 - applied the update… (funda kabanzi)

Fired up 128.2.1 this morning -- worked fine. Pulled email of my Office365 and gmail accounts no problem. Noticed there was a point update to 128.2.2 - applied the update, but now both Office365 and Gmail fail to authenticate. Time out.

Anyone else seeing this?

Asked by Evan Cooch 3 emasontweni adlule

Last reply by Wayne Mery 3 emasontweni adlule

  • Kusonjululiwe

not staying logged in

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cle… (funda kabanzi)

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

Asked by Sandra Playle 2 emasontweni adlule

Answered by Sandra Playle 1 isonto elidlule

  • Kusonjululiwe

Thunderbird email unable to log in at server - gmail

This just happened with a new update on only one of my two gmail accounts 128.2.3esr I was not getting email on one account, so I deleted that one account. Now I can't a… (funda kabanzi)

This just happened with a new update on only one of my two gmail accounts 128.2.3esr

I was not getting email on one account, so I deleted that one account. Now I can't add it back to TB. I get "Unable to log in at server. Probably wrong configuration, username or password." Double check password and logged on with it on Edge browser, no problem.

I uninstalled / reinstalled Thunderbird with the same result.

Thank you!

Asked by Ralph Walrod 2 emasontweni adlule

Answered by Ralph Walrod 2 emasontweni adlule

  • Kusonjululiwe

not staying logged in

I thought I posted yesterday but I can find the post. I am having trouble with Firefox keeping me signed in to websites that I use, including my own! I have cleared the c… (funda kabanzi)

I thought I posted yesterday but I can find the post. I am having trouble with Firefox keeping me signed in to websites that I use, including my own! I have cleared the cache and history, rebooted, signed in, shut the browser and then when I come back I am logged out again :( Costing me a lot of time and inconvenience :(

Asked by Sandra Playle 2 emasontweni adlule

Answered by Sandra Playle 1 isonto elidlule

  • Kusonjululiwe

smtp.office365.com with OAuth2 does not work

I use SMTP settings Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authenti… (funda kabanzi)

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Asked by fire-in-the-mine-hole 2 emasontweni adlule

Answered by Toad-Hall 1 usuku oludlule

  • Kusonjululiwe

Trying to (re) add Gmail account "Unable to login at server" authorization error

Hi everyone! I completely cleaned TB (using BCUninstaller) from the system, reinstalled, and it still won't add a google account. Tried different ways several times. I n… (funda kabanzi)

Hi everyone! I completely cleaned TB (using BCUninstaller) from the system, reinstalled, and it still won't add a google account. Tried different ways several times. I never had any problems with gmail in previous versions. Been using it for over a decade.

Before that, I had the previous TB. I decided to uninstall it completely and put the latest clean version to set everything up again.

Asked by Andreas 2 emasontweni adlule

Answered by Andreas 1 isonto elidlule

  • Kusonjululiwe

logon failure

I have Thunderbird software version 128.2.3esr (64-bit). I have 5 email address accounts 1 with google.com and 4 with outlook.com. All work perfect except 1 of the outloo… (funda kabanzi)

I have Thunderbird software version 128.2.3esr (64-bit). I have 5 email address accounts 1 with google.com and 4 with outlook.com. All work perfect except 1 of the outlook.com accounts. All the outlook.com accounts are configured the same (settings, account settings etc). The error message is always "pop3.server3.2: Got an error name=pop3PasswordFailed, the server said: Logon failure: unknown user name or bad password. 2 Pop3Client.sys.mjs:1576:18".I did not change passwords. In fact, I can go on internet to outlook.com email logon web page and access the email account perfectly, even though it fails everytime with Thunderbird. (it still is same password, never changed). Plese help, I have spent some time trying to solve on my own.

Asked by bw.extra 2 emasontweni adlule

Answered by christ1 1 isonto elidlule