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Issues with video performance

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it wi… (funda kabanzi)

For the past few months, videos on YouTube haven't been playing properly. They load just fine and there's no issues with the auto, but once the video starts playing it will sometimes be zoomed into the top left corner, making it impossible to properly see what's going on.

This happens with music videos too, both official and lyrical. It will be zoomed in close to the top left corner and just barely catches what's going on in the video. Sometimes, video do play like they're supposed to, but for the most part, they'll be zoomed in as soon as I hit play.

Asked by StarlightShadows 1 unyaka odlule

Answered by webum 1 unyaka odlule

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Cannot resolve disappearance of my bookmarks toolbar

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I… (funda kabanzi)

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Asked by Jackie Anderson 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (funda kabanzi)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 1 unyaka odlule

Answered by Natnael Solomon 1 unyaka odlule

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FireFox takes 15 seconds to load first page

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and… (funda kabanzi)

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Asked by Filo 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Multiple problems: 1) shaw.ca pop account stopped receiving mail, 2) moving messages out of Inbox doesn't reduce size of 4GB folder, 3) compact doesn't help, 4) Local Folders does not appear

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receivi… (funda kabanzi)

Thunderbird v128.4.3ser (32-bit) setup with 4 accounts: Shaw.ca (POP), Shaw.ca (IMAP), 2xGmail (OAuth2). The Shaw.ca (POP) account is the main one, and it stopped receiving email. Another (related?) issue is that Local Folders does not appear. The size of that one Inbox is 4.0GB, which I understand is a limit. I don't want to delete any of that email, but I'm fine with moving/archiving some of it. I moved a whack of it to an Archive folder, but the size of the Inbox and Archive folders don't change (4.0GB + 0.0GB). I have tried repairing and compacting. What can I do? I'm a technician/troubleshooter with many years of experience with Thunderbird ... I recommend it to all 6000 of my clients, because (until now) it is bulletproof.

Asked by tekyjeff 1 unyaka odlule

Answered by tekyjeff 1 unyaka odlule

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Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (funda kabanzi)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 6 izinyanga ezidlule

Answered by jonzn4SUSE 6 izinyanga ezidlule

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When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar ta… (funda kabanzi)

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Asked by SuMo Bot 1 unyaka odlule

Last reply by SuMo Bot 1 unyaka odlule

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No Login Pop-Up Window on Mobile Site

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but … (funda kabanzi)

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but I've already emailed the site about it and got no response yet. So, figured I'd try here. Also, I just tried re-enabling Chrome to truly see if this is browser or app related and sadly this works on Chrome's Mobile but not FF's.

On the mobile and desktop version of this site: thingstogetme.com

There's an option to login with Facebook or Apple ID. The Apple ID pop-up works fine, but the Facebook one does not. Again, this is only an issue on Mobile. The Facebook option will turn a darker blue once you tap on it, indicating it's been selected, but nothing will happen. If you tap the page, it'll go back to its regular, un-selected blue.

I've turned off uBlock Origin, switched between mobile and desktop pages, refreshed, nothing works for this problem. Thus this essentially soft-locks me out of this site unless I use my laptop.

Asked by Liv M 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (funda kabanzi)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Asked by jacobchurch10 1 unyaka odlule

Answered by jacobchurch10 1 unyaka odlule

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Firefox 131 and Billpay no longer compatible

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of… (funda kabanzi)

Since the recent update to Firefox 131, I can no longer use the Billpay option of my TD Bank account. I am able to log into my account without any problems and use all of the options except for Billpay. I want to add that I know I am not alone with this problem as I have seen several others with the same problem but with different banks. It is the Billpay option which no longer works.

As I said, the bank site is fine until I click on "Billpay", Then I get this: begin quote: "Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

Copyright © 2024, TD Bank, N. A.. All rights reserved." end quote.

I have disabled uBlock Origin, Enhanced Tracking, tried Private Mode, Troubleshooting Mode to no avail.

I have also cleared cookies & data. This appears specific to v131. Any suggestions??

Asked by Straggler 1 unyaka odlule

Answered by dmehic 1 unyaka odlule

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (funda kabanzi)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 6 izinyanga ezidlule

Answered by TyDraniu 6 izinyanga ezidlule

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RTX Video HDR turn off when scrolling a page

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see … (funda kabanzi)

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see that RTX enhencement is then inactive on the nvidia panel. Sometime immediately sometimes after more scrolling. Same on Youtube and Twitch. Any Idea ?

Asked by romain.a59 1 unyaka odlule

Answered by romain.a59 1 unyaka odlule

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Proton Vpn - Firefox 130.0.1

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are… (funda kabanzi)

My Firefox browser is updated to the most recent version. I've previously used ProtonVPN and I've never had any problems. As soon as I updated Firefox, however; there are connectivity issues and pages won't load. I've tested with other web browsers and are able to load pages there while they simultaneously won't load in Firefox. I've tried deleting ProtonVPN and re-installing, but that didn't work either. I reached out to Proton about this and they are looking into it from their end to see if there is a solution, but I'm pretty confident it has something to do with Firefox as other browsers are working as they should be.

Asked by SuMo Bot 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Not connecting/synchronizing with Mailfence

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the numbe… (funda kabanzi)

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

Asked by Larry Crites 7 izinyanga ezidlule

Answered by Larry Crites 7 izinyanga ezidlule

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No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (funda kabanzi)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 7 izinyanga ezidlule

Answered by computerdown 7 izinyanga ezidlule

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Thunderbird Running Slowly (pop). Helped by accessibility.force_disabled=1. (win10)

Hi, Starting less than a week ago Thunderbird has been running slowly. Sometimes it's quite noticeable and sometime not so much. E.g. clicking on a different folder s… (funda kabanzi)

Hi,

Starting less than a week ago Thunderbird has been running slowly. Sometimes it's quite noticeable and sometime not so much. E.g. clicking on a different folder sometimes happens immediately and sometimes takes maybe 4 sec. to display the folder. Clicking on a message sometimes displays it immediately but can take 7 or 8 secs. to display. Receiving messages seems normal and I haven't noticed slower speeds sending. Clicking on Reply for a message can take several seconds, and dragging a message to a different folder can do the same. Once I'm editing a message the edit speed is normal with no slow down and the address book and editing filters are both fast. I didn't make any changes to Thunderbird, this just started happening on it's own.

I'm running Thunderbird ver. 128.4esr (32-bit) on a windows 10 desktop PC using POP to access messages. I ran Compact on all the folders to no benefit. I don't know what else to try.

Please let me know how to correct this or figure out what's going on.

Thanks, Mike

Asked by MikeA01730 1 unyaka odlule

Answered by MikeA01730 1 unyaka odlule

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Hyperlinks giving bizarre yellow box in upper right.

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I … (funda kabanzi)

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

Asked by Bosco 1 unyaka odlule

Answered by Bosco 1 unyaka odlule

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Gmail sign in / oauth process ends in "Error 400"

Last night (9/23/2024), Thunderbird began presenting a screen (see attached) requiring me to sign in to contine to Mozilla Thunderbird Email. At the top of the screen is … (funda kabanzi)

Last night (9/23/2024), Thunderbird began presenting a screen (see attached) requiring me to sign in to contine to Mozilla Thunderbird Email. At the top of the screen is a "Sign in with Google" line. However, there is nowhere to sign into anything. My correct email is displayed but no entry for a password.

Clicking "Next" takes you to an Error 400 screen. There is no "Close" button and the only way out of the screen is to hit "Esc," which takes me to my Email account. After a short bit, the screen refreshes back to that " sign in to contine to Mozilla Thunderbird" screen. After one or two more uses of :Esc, I can get back control of my laptop.

Meanwhile, Thunderbird is frozen--mail doesn't update, and any attempt to use T-Bird returns me to the sign in cycle. Win 11; TB ver, 128.2.3esr (32-bit); server security imap.gmail.com, port 993, outgoing server smtp.google.com, authentication OAuth2. I've accepted cookies and javascript and closed my VPN. can't figure what to do next.

Asked by danielstrms766 1 unyaka odlule

Answered by danielstrms766 1 unyaka odlule

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YouTube Nonfunctional

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the br… (funda kabanzi)

Unable to use Firefox to access Youtube. Problem started either late last night or early this morning. Whether using a bookmark or entering "Youtube.com" manually, the browser window merely acts as if I'm not even connected to the internet before finally just giving up.

Have tried using both 115.17.0esr (64-bit) and 132.0.2 (aarch64) versions of Firefox (each using a different computer), but YouTube refuses to load.

By contrast, YouTube has absolutely no problem loading using other browsers, the site loads almost instantly.

Asked by mkstangelandjr 1 unyaka odlule

Answered by mkstangelandjr 1 unyaka odlule

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Does google map still work for you in version 133 ? If not how did you fix it ?

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable versio… (funda kabanzi)

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable version 133) . It has been like this for sometime i thought I'd just wait for it to fix itself but that's obviously not happening . Infinite loading or location not detected error . Have tried running with all protections and extension off . Do any of you have this issue ? Is there a way to fix it ? is the issue already acknowledged and worked on ?

Asked by SuMo Bot 1 unyaka odlule

Last reply by SuMo Bot 1 unyaka odlule