Yonke imikhiqizo Isithangami Sokwesekwa

Dear Mozilla Team,

I want to move my mail message from local folder to my email. But I have problem, the notification said "The current command did not succeed. The mail server for account ****@gmail.com responded: [TOO BIG] Message too large."

Can you guys help me?

Thank you. Best regards, Hamzah.

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

I deleted a tag and then added a new one (Settings/Tags/New...). It ended up inserting the new tag in the position of the deleted tag (ie. the new tag shows up in place 4, where the deleted tag was, don't know if that's relevant).

The new tag does not work. Whenever I use that tag it shows up and then disappears. Any ideas how I can fix this? Would deleting all the tags and starting again help or make things worse? I've seen similar threads here but they've been archived so I'm starting a new one.

My in box will only download multiple copies of about 5 different emails from October 26 2023. These messages have been deleted lots of times but the inbox will repeatedly repost them as new and not download any new email later than October 26. It is like the movie groundhog day.It reluctantly downloads new email and the gives me up to 20 copies of the same 5 emails, never anything new. Any ideas? I can send emails.Trying the get messages button gives me the wait icon it is processing the new messages. Hours later it is Ground hog day again.The trash has been emptied on each try. I have been able to download new messages with out problems using the Shaw website. I hop this helps, any ideas? Andy

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

After import of a mbox file, created in evolution, only one of two mails show in Thunderbird. I checked for a X-Mozilla-status line in the missing mails but dit not find any. This one missing mail is not that important but I would like to understand why I can not see it. Many thanks in advance. Jan

My computer got a new hard drive and I am trying to restore Thunderbird backed up files. The backed up files are now back on my PC. I looked at the support guide and can find the files on my new hard drive using the Profile folder in the troubleshooting information but I don't know how to get Thunderbird to use them. I now have Windows 11 if that matters. Thanks for your assistance. Kathy

I turn off threading in my inbox. It turns itself back on.

There is a plentiful supply of discussion here about the inept enforced threading which happened on an update. There is a lot of info on turning it off with view ->sort-> etc etc.

But it turns itself back on.

Threading is ghastly, I don't ever want to see it, but accepting that someone somewhere likes it, at least make sure that when it is turned off it stays off.

Horrible.

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

hi, firstly i would like to ask how can i open email attachments in another window, rather than as a attachment opening in thunderbird. for example, when i opened a windows document attachment, it used to open a separate page away from thunderbird and not sit in the taskbar (the section at the top of thunderbird) and the same with adobe attachments, they used to open in adobe as a separate file rather than next door to the windows document in the task bar. secondly, as i have got used to the above changes (but not ideal), but now, when i open any attachments and leave them in the taskbar, if i restart (close) thunderbird and re-open, the attachments in the task bar shows

        problem loading page The address wasn’t understood' One of the following (imap) is not a registered protocol or is not allowed in this context.
   You might need to install other software to open this address.

can anyone please advise me on how to sort either out. i am not very computer competent, and it's driving me a bit mad. kind regards, simon

Thunderbird just updated and ALL my folders are empty! Years of emails GONE! WHAT HAPPENED? Every single folder is EMPTY! The only emails I have are two that arrived just now after the update! Is there anything I can do? Is there a place where thunderbird stores them on my PC?

I don't know what happened because the browser was working fine earlier this morning and I didn't do anything to compromise it. I didn't go to settings and change anything. I suspect someone may have 'hacked in,' if that is still even a 'thing.' I think this because when I try to shut off my internet temporarily someone turns it back on and I usually have to 'fight' with whoever that is to get my internet to go off. I tried to ask google a question I wanted the answer to. That question was, how long does the flu last (because I have it or covid.) I also asked how long does covid last. What happened was that spinning thing where it was continually searching but never going to the site. Can you help, please? Thanks in advance if you can.

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate or wait for ThunderBird.

After waiting quite some time, it is apparent that perhaps it is in vain. I have tried a few different versions: The initially installed: 115.5.0 The latest: 121.0b1 and previous: 115.4.3

All seem to exhibit similar behavior with my previously working profile.

The program loads, the preview screen draws, an open tab appears to try to load, and a few seconds after launch, things hang up.

Anyone else noticing issues?

Hi, I'm running ... Firefox 120.0? On a US Samsung Galaxy S22 running Android 14 and One UI 6.0.

Korean characters used to display in a uniform font but after a recent phone update, I now get different fonts (with greatly decreased readability). I can't find any font options in the Firefox app and the only thing language-related is what language Firefox menus are in. I also can't find any relevant font options in the phone settings either - can someone help?

I am a long time Thunderbird user and have not seen it slow down this much. I try to check mail and it takes an inordinate amount of time. Then, when I think it has received the new mails, I click on one and that takes a long time to display the message. If I send a message, putting the sent mail to the sent mail box is a long wait, it may even fail although I could see it on Gmail in the Web browser. If I switch to a new folder, I see the message on the status bar telling me sending login information, and the wait continues. Why does it send the login credentials if it is not closed only to look in a different folder?

I am using version 115.5.1 on a gigabit connection. This happens on my laptop, MS Surface Studio Laptop, and my desktop computer with more power. The laptop uses WiFi and the desktop is cabled Gigabit Ethernet.

It is pushing me to look into alternative e-mail clients, I hope I can remain with TB.