Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (funda kabanzi)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 5 izinyanga ezidlule

Last reply by James (On Leave) 5 izinyanga ezidlule

Saved addresses checkbox not showing in Autofill settings

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit car… (funda kabanzi)

There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit cards working fine. What's going on?

Asked by bengomori 4 izinyanga ezidlule

Last reply by Spanner_swinger 1 inyanga edlule

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (funda kabanzi)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Asked by stevieddj1 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Autofill has wrong spelling. How to delete.

When typing in my email address, Firefox automatically completes the name. My name was mispelled once and now it appears every day. How do I delete this? Thank you. … (funda kabanzi)

When typing in my email address, Firefox automatically completes the name. My name was mispelled once and now it appears every day. How do I delete this?

Thank you.

Asked by martin.alperen 2 izinyanga ezidlule

Last reply by Cindy Cooper 2 izinyanga ezidlule

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window… (funda kabanzi)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 4 izinyanga ezidlule

Last reply by ZCoupon 1 usuku oludlule

Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (funda kabanzi)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (funda kabanzi)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Removing precise location of Auto filling previous emails.

I went to a new website it asked me to put in an email address, Upon starting to type I saw I had 10 or 11 things to choose from. I want to edit these out one by one, is … (funda kabanzi)

I went to a new website it asked me to put in an email address, Upon starting to type I saw I had 10 or 11 things to choose from. I want to edit these out one by one, is there a procedure to do that? Thank you.

Asked by BlueShoes 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Autofill

I want to have Firefox auto fill my passwords. The directions I see say to go to Security and click on Logins and Passwords. When I go to Security Logins and Passwords is… (funda kabanzi)

I want to have Firefox auto fill my passwords. The directions I see say to go to Security and click on Logins and Passwords. When I go to Security Logins and Passwords is not listed there.

Asked by Larry 5 izinyanga ezidlule

Last reply by notcancername 5 izinyanga ezidlule

video downloader apps

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still w… (funda kabanzi)

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still work

Asked by trid2bnrml 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule

Auto fill payment details

I have tried to set this up and have filled in and saved details for two credit cards using Firefox. When I access the payment screen for payment - (in this case for VTT… (funda kabanzi)

I have tried to set this up and have filled in and saved details for two credit cards using Firefox.

When I access the payment screen for payment - (in this case for VTTA membership) and click on the credit card number I can see a hover screen with ****1234 or ***5678 indicating my saved cards. When I press return for either card no details are filled in. When I key in the details manually for either card I get a red highlight for all fields and the payment is not processed. Does anyone know what I may have done to cause this?

Asked by DJFimac 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule