Yonke imikhiqizo Community Forum

Hi,

I need some help! Thunderbird used to have archive settings in which I could choose to save my e-mails locally in my archive folders with 1 file per 1 email and not everything that's in a folder saved to a single file.

How can I get this back? Is there some hidden settings that can be accessed to get it done?

I need every email in one file! I'm going nuts trying to sort years of e-mail duplicates. If I can have a file per message, then I can at least use my PC duplicate file program to compare file content and find the similar ones. But with everything of one folder in the same archive file I'll be cursed to have to manually go through thousands of e-mails by hand! So if there is a way to return the previous archive format (*wdseml files??, it seems?) then I want to know how to set that setting.

Alternatively a local folder duplicate e-mail cleaning tool? There used to be some but I couldn't get it to work now!

Hi. Somehow, in Thunderbird Mail, I moved the "Bulk" folder into the "Trash" folder and now I can't reverse that. Some of my mail is going to the "Bulk" folder and I'm forgetting to check that, thus missing emails. Is there a way to move that "Bulk" folder back where it belongs? thanks in advance

My old email server was Mediacom (mchsi.com). I had that email account plus a gmail account on Thunderbird. Sometimes people said their emails to my gmail account would bounce. I changed email servers and no longer have the mchsi.com email or Mediacom server and have 2 gmail accounts on Thunderbird. The new one works fine. When I send an email to the old gmail account it bounces back saying "address not found. Your message wasn't delivered to ------@mchsi.com because the address could not be found or is unable to receive mail. 550 5.1.1 I had the tech that sold me the PC look at the settings on Thunderbird for the gmail account and he said they were okay. Where else can he check? Somehow the pc thinks that just that one gmail account is run through or attached to mchsi.com Kathy foggiak@gmail.com

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Every time I open thunderbird I get a blank screen with this message, 'Edge: Too many requests' over the top of the thunderbird screen. This screen stays on my desktop after I close Thunderbird and I have to change my screen resolution in order to close the screen. Can you help please? Martyn Smith

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Oct 23, 2025, 19:35 CST

I FINALLY was able to find the original profile, all messages in the In Box, plus all folders with their contents. 'Lost' when our ISP's ' tech support person ' had me close/remove the TB POP3 account and create an IMAP account).

I need to merge the new small profile (In Box & with basic folders) into - onto the BIG, original, profile. So each time I get/check mail everything goes to, ends up in, the Thunderbird account containing all the OLD data and new working account.

Please remember I am barely TB literate, so start at 1 (A), not 27 (Z)& no tech words. Nor acronyms please.

Thanks! Remain in GOOD health, be WELL, 'n be

• • SAFE!**

Robin

Even though I've never changed my settings aside from the first time I changed them to my preferred settings, for whatever reason, Firefox no longer opens links I tap on in external apps. I changed the settings to do it that way the very first time and it worked fine up until a little while ago. Now, the only way it opens a link in the external app when I tap on it, is if I tap and hold, and then choose that option in the pop-up menu. As I said, in the settings it IS set to open links in external apps, but it doesn't do it anymore.

Something horrible and time-consuming has changed within this past week to Thunderbird. My version is 140.7 1esr 64bit. Over the past 4 days or so, I've found I cannot scroll down and see the full emails--until I have to use this new pop-up system.

This is definitely not an improvement in my estimation. Is there any way to undo this?

I have lost the indicator in the folder pane showing which folder I'm in. It used to have a small color tab in the folder pane on the left hand side. Indicating that the folder was selected. Any ideas to get it back? Thunderbird 140.3.1esr (64-bit)

Firefox iOS updated this morning to 143.1 In private browsing it’s in dark mode automatically and won’t change even if changing to light in the settings.

Any help? Steve

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!!

Win 11 and Thunderbird 140 not working and I have tried all the things I found on the internet and none of them work. I have tried cleaning my registry and deleted directories and uninstalled thunderbird re-started and it will still not work.

I guess I have to forget thunderbird. It is a shame.

I'm begining to regret installing v146.0!

One of the most useful features of Firefox is the PDF editor and with this update, I've found that after annotating a PDF with several text boxes, clicking the text box icon (as shown in the attached screenshot) does absolutely nothing and it is impossible to enter any further text. The only way out of this is to refresh the pdf (after saving otherwise all changes will be lost) and then starting all over again only for the error to repeat itself making the editor almost unusable. Would really appreciate knowing how to work around this especially since to make my notes clearer, I change the color and the font size which is all lost everytime I have to refresh the PDF :-(

Incidentally, why are there so many updates? I prefer stable software that works rather than 'new features' that I never use!

Finally, Firefox used to have an amazing facility of making the Firefox private browser the default browser for Windows 10 but this was removed some years ago and can only be reinstated by changing registry keys. Everytime there's an update, these registry keys are overwritten :-(. Why was such a useful feature removed please?

Thanks in advance.

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Two nights ago I uninstalled ExpressVPN from my system at the instruction of one of their "support" people. My computer immediately lost the ability to access half of the websites I tried to visit and Thunderbird wouldn't send or receive email. I rebooted and that fixed every issue, but since then, Thunderbird no longer checks for new messages for any of my accounts. If I manually instruct it to check, it downloads the messages with no problem. I don't use any add-ons, and I'm using the latest version on a Windows 11 PC. I have already tried deleting global-messages-db.sqlite, repairing each mail folder from within Thunderbird, clearing the cache, and running an install of the latest version. I have also tried changing the setting for each mail folder to alter the interval for message checks by a minute just to see if that would jog it, but no luck. I've looked at various other help threads for this and am out of ideas. Thanks in advance for any help.