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Persistent crashes when pinching to zoom on Firefox Android

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation… (funda kabanzi)

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Asked by gregvalure 5 ezinsukwini ezidlule

Last reply by gregvalure 1 usuku oludlule

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (funda kabanzi)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 6 ezinsukwini ezidlule

Last reply by tompa09 4 ezinsukwini ezidlule

Web sites not working properly

Hello, Why some websites aren't working properly with Firefox but does with others? Here are two websites that I have issues with: https://bell.ca (Home internet secti… (funda kabanzi)

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Asked by Guillaume Soucy 2 ezinsukwini ezidlule

Last reply by Guillaume Soucy 1 usuku oludlule

Does google map still work for you in version 133 ? If not how did you fix it ?

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable versio… (funda kabanzi)

Google maps does not work even tho both the browser and gmaps site have location access and location is turned on . The problem is with firefox for android (stable version 133) . It has been like this for sometime i thought I'd just wait for it to fix itself but that's obviously not happening . Infinite loading or location not detected error . Have tried running with all protections and extension off . Do any of you have this issue ? Is there a way to fix it ? is the issue already acknowledged and worked on ?

Asked by sync acc 15 amahora adlule

Last reply by sync acc 15 amahora adlule

Settings not available in drop down after google linked to firefox.

Settins not available after linking Google to Firefox. Upper right drop down does not list settings as "Help" searches recommend. Make this readily available at all time… (funda kabanzi)

Settins not available after linking Google to Firefox. Upper right drop down does not list settings as "Help" searches recommend. Make this readily available at all times. This must be a google feature. It's annoying and arrogant. Another reason google is so appreciated, ha-ha?

Asked by herrinm9 4 ezinsukwini ezidlule

Default font size too small using Google Search.

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have playe… (funda kabanzi)

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have played with accessiblity settings and reinstalled without success. Other sites seem OK and Chrome works well too. I see from the various support forums that this has happened regularly in the past but no one comes up with a good answer. I don't want to dump Firefox.

Asked by David Hardy 5 ezinsukwini ezidlule

Open in native apps "always" setting is missing

Hello, My Firefox on Android (latest version) is missing the "always" setting in "open links in native apps". It is also clear to me that this version doesn't even ask me… (funda kabanzi)

Hello, My Firefox on Android (latest version) is missing the "always" setting in "open links in native apps". It is also clear to me that this version doesn't even ask me to open links in native apps (that is the current setting). I would like to understand if this is a bug or something that has changed in one of the releases and the help pages aren't yet updated. Thanks

Antonio

Asked by antogg2004 5 ezinsukwini ezidlule

firefox for android on Samsung Mobile

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of scree… (funda kabanzi)

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of screen with options to delete, move, etc. This menu is not in the displayed area on screen; i found it once by scrolling screen but then lost the Email selection.

Asked by davidscott20 3 ezinsukwini ezidlule