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Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (funda kabanzi)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 3 izinyanga ezidlule

Answered by Denys 3 izinyanga ezidlule

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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (funda kabanzi)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule

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Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (funda kabanzi)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Asked by dbschlos 8 izinyanga ezidlule

Answered by Denys 8 izinyanga ezidlule

  • Kusonjululiwe

Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I do… (funda kabanzi)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Asked by RichZas 1 inyanga edlule

Answered by Mark 1 inyanga edlule

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CANNOT use profiles to get my data back. In fact, I can't even BOOKMARK anything in the new profile you autpmatically gave me when it updated.

This sucks. Too many 'profiles'...not enough clear info. TOO damn hard. Sorry, I'll have to go back to Safari or Chrome.

Asked by Michael Arnold 8 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 8 izinyanga ezidlule

  • Kusonjululiwe

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (funda kabanzi)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 4 izinyanga ezidlule

Answered by chriscrisafulli 4 izinyanga ezidlule

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Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to c… (funda kabanzi)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (funda kabanzi)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Asked by Claudia MacLeod 1 isonto elidlule

Answered by Claudia MacLeod 1 isonto elidlule

  • Kusonjululiwe

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox 1… (funda kabanzi)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Asked by Jim DeLaHunt 1 inyanga edlule

Answered by Jim DeLaHunt 1 inyanga edlule

  • Kusonjululiwe

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (funda kabanzi)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 5 izinyanga ezidlule

Answered by Mark 5 izinyanga ezidlule

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bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (funda kabanzi)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 1 unyaka odlule

Answered by debi7755 1 unyaka odlule

  • Kusonjululiwe

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (funda kabanzi)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Asked by Foxfree99 4 izinyanga ezidlule

Answered by Mark 4 izinyanga ezidlule

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Firefox - macOS - reddit problems again

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90) A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems b… (funda kabanzi)

Firefox: 142.0.1 (64-bit) macOS: Sequoia 15.6.1 (24G90)

A repeat of a problem I was having a couple of months ago. I go to the reddit website and login with no problems but when I try to comment or load specific threads I get the attached warning come up:

"! Your request has been blocked by network security. Please try to login with your Redit account."

Which doesn't make sense as I'm already logged in. Last time it seemed to clear after 24 hours or so although not because of anything I did as far as I'm aware.

1. Started Firefox in Troubleshoot Mode - problem remains … 2. Cleared Firefox Cache/Cookies and restarted Firefox - problem remains … 3. Shutdown and restarted iMac - problem remains … 4. Problem not happening with Safari or DuckDuckGo browsers … 5. Checked macOS Local Network security. Firefox has access but turned off access and turned back on, restarted iMac - problem remains …

Asked by UKLarry 6 izinyanga ezidlule

Answered by UKLarry 6 izinyanga ezidlule

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Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. S… (funda kabanzi)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 6 izinyanga ezidlule

Answered by George Kitsoukakis 6 izinyanga ezidlule

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Previous session not restored in profile

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have … (funda kabanzi)

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have "open previous windows and tabs" checked under Settings > General > startup in both profiles. Please advise.

Asked by oOo 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (funda kabanzi)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery mo… (funda kabanzi)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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I just want to chat with my friends in Facebook!!! Why cann;t I do that

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets … (funda kabanzi)

Y want to be able to chat with my friends in Facebook and at times it takes my 20 minutes of waiting to get connected!!! And now all of the blue I get a bunch of widgets instead and also A sign that says that there is a problem with my browser!!! Please help me out!!! Facebook is my only source of connecting with my friends!!!I T Neomahank you in advance for any assistance that you can provide me with!!!!

Asked by Neoma2001 6 izinyanga ezidlule

Answered by Paul 6 izinyanga ezidlule

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Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I thi… (funda kabanzi)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Asked by Jian Oli 6 izinyanga ezidlule

Answered by Paul 6 izinyanga ezidlule

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Having problems with Ufile.com working properly.

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you… (funda kabanzi)

Hello, I use Ufile for my taxes. They weren't bad a few years back. For the past 3-4 years they have been a problem with their website not loading properly. They want you to use Chrome (as do more then a few websites). I don't like Chrome for privacy reasons. What do you suggest I do? Load Chrome for Ufile and then delete it. Can you suggest a tax website that works better with Fire Fox? Open to suggestions. Thanks in advance. Bob

Asked by rglowrie 1 unyaka odlule

Answered by cor-el 1 unyaka odlule