Yonke imikhiqizo Community Forum

Ran your update today. Thunderbird has completely disappeared. The shortcuts no longer work. When doing a search in Explorer I find a Thunderbird folder in C:\Programs. There is no file named Thunderbird there and the three exe files either do noting or complain that something is missing.

I am now missing literally thousands of emails.

I have received two emails from Spark wanting me to switch my email to their program. I hope you can fix this screw up because if you do not I will switch my email to Spark and make my default browser Chrome. I do not support companies that do what you just did. Completely unacceptable.

Windows 10 Home No info on Thunderbird because you messed up and I can't run it.

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The new machine is a 2025 Mac Studio. The old machine is a 2018 Mac Mini, 6 core Intel Core.15

On the old machine in Thunderbird, under my user, all my files are listed. On the new machine, files are not listed.

I saw a lot of information/suggestions to replace the Profile folder under: USER/Library/Thunderbird/Profiles And I copied it straight over from the old machine, with negative results.

I did notice that under profiles, it continues: m8mojurw.default-esr/Mail/Local Folders/ where there are some other goodies, some of which are "documents".

however, on the new machine, those same files are there, except they are "unix executable files"

I have migrated many times over the years and this hasn't happened.

I have done all of the suggestions I found so far, such as the Profile copy/past, reinstalled Thunderbird from scratch, looked thru comparisons of the Account Settings....

Oh, a couple more things:

If I look under my user and go to "Account settings" then "copies & folders" to looks different on the 2 machines. The old machine has: a check next to "Place a copy in" and under that a dot for "Sent folder on:" and my user name. On the new machine there is: "Place a copy in" and I cannot write into the "sent folder on" space, I can only select Choose and Account -> Local files as if the user doesn't exist (?) Thanks

This has been re-posted. In error my first post said ‘Firefox’ NOT ‘Thunderbird’.

Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win 11 machine. I ran Thunderbird mail on the old Win 10, had 5 email accounts, had about 12 local folders and had my Profile stored in a folder on the desktop. The folder was moved there some years ago but don 't remember how I did it. I moved it there because this folder gets backed up every night.

So, I have managed to remove the HDD from my old machine and have located the 'old' profile folder. I now need to re-install Thunderbird on the new machine and match it up to my old profile folder (I think...)

Any advice on how to do that?

I am about to set up a new Windows 11 laptop. The old one is a Win10 one, running Thunderbird 128.4.3 32-bit. Note I haven't upgraded to 5.2esr yet. My Thunderbird profile as recorded by Mozbackup is about 16GB - most of this is archived in Local Folders. I have 15 email accounts (using four different domains, none of them are gmail or hotmail etc) and a newsgroup.

I've looked at various answers (and problems!) around these factors and cannot see the wood for the trees. Can anybody tell me - or direct me to - a clear description of how to go about this? Some questions are:

1. Can I install 64-bit on the new laptop and copy over the old 32-bit profile? If not, is there any problem in continuing to use a 32 bit Thunderbird? I am getting a lot of hanging/not responding in the current TB. Note I haven't upgraded to 5.2esr yet.

2. How do I ensure that all the archived mail is transferred without problems? I haven't compacted anything lately, since I noticed that sometimes a message stub is retained where the message body seems to have disappeared, and that compacting risks deleting even the message stub, which can be useful.

3. I've been using MozBackup for ages now but it is really ancient - is there a more up-to-date backup that would be reliable?

Thanks in advance! I'm planning on do the new installations at the weekend but anything I can do to prepare would be useful to know!

Kate

For two weeks now Thunderbird has been acting screwy. I have posted a request already regarding those issues but haven't received a reply. (multiple postings of emails/deleted messages reappearing in inbox after being 'deleted', disappeared Notifications options in Settings, duplication of sub-folders which reappear when deleted,and so forth). The entire program appears to be corrupted. SO- now I've been attempting to download a fresh version to make make it right again but get an error message I can't open the download replacement/update/ (c first image) (c-images)

Please help. I have urgent need to send files.

Thank you for your prompt assistance. Rob

Please send me a link to revert my Thunderbird version to one that supports image attachments resizing. Current version does not and there is no compatible add-on for it.

There does not seem to be a way to install Thunderbird on either iOS or iPadOS. I'm sending this using a school account as I don't want to use my office account. However, if Thunderbird was available on iOS/iPadOS, I can absolutely guarantee actual monetary support from the office. We would finally be able to trash Outlook, which we hate but which supports Windows, Mac, and iOS/iPadOS. We want to have the same app suite across platforms if at all possible. The lack of iOS/iPadOS support for what seems to us to be no good reason, given that Thunderbird does support Android, which we are junking because Android usage has fallen to under 6% of our users, is a giant red flag for us.

Why doesn't Thunderbird support iOS/iPadOS? Personally, I suspect a GPL issue. And that kind of thing would be another giant red flag.

(The topic is the closest I could pick from the dropdown.)

After a disaster last October appearing after a macOS update, I have been working to get back to where all is normal. Apple asked me to erase and reinstall macOS. I was using TBird (some struggles) right up to doing the erase. My question:

Is there some data in the backup ups of the profiles that identifies the TBird version that was last using the profile?

This might also help me: is there is some data in the .app files that identifies what version of TBird the Package "file" is for.

Thanks for your help.

Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

My attempts to install Thunderbird on my new Lenovo computer always fail and end with a notice saying that the failure is due to the application being 'malformed'. I use Google as my search engine.

My old computer (also Lenovo) happily ran Thunderbird on Google.

Please help Thunderbird is by far the best email service I have used.

I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

I thought I had successful auto install W-10 but when I open to send 1st message the"+ new message" button is not active/working. Per article this is how to start. Thanks for help.

Probably my falt, the last version of Thunderbird got instaled on my PC. I do not like it, impossibility to read my message on the side of the screen, impossible to reorganise mails via there date after they reorganised themself throw sender order... So, I would like to go back on my old version, probably 143 or 144 ? Does anybody know how to do it without loosing all my data ? Thanks in advance... Pierre A. PS : Please forgive my english mistakes, beeing french does not have only advantages... ;-))