- Kusonjululiwe
Thunderbird profile cannot be loaded. It may be missing or inaccessible
I cannot open Thunderbird on my laptop. I tried to move my profiles on my external hard drive to my C drive profile but I still am getting the message above.
I cannot open Thunderbird on my laptop. I tried to move my profiles on my external hard drive to my C drive profile but I still am getting the message above.
When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears tha… (funda kabanzi)
When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears that I'm using the default at present and am happy with everything but the visibility of those little icons. Is there is a way to make them darker? Thanks
I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in… (funda kabanzi)
I’ve got a minor but annoying Quick Filter button issue which just cropped up today out of nowhere, and haven’t been able to find an exact match for all these symptoms in any other problem reports.
Toggling my Quick Filter button works as expected, picking up the individual active filter buttons. However, in some instances of launching TB its on/off status indicator always displays as active regardless of individual filter button status. Weirder still, in other cases it always displays as inactive. It’s an intermittent problem, which always persists in one way or the other.
Further details:
- Problem is also present in safe mode, with the single plugin I use (CardBook) disabled.
- General display settings are “Theme Simple” and “Variant Normal” (not “Dark”).
- There are no automatic filters configured in “Tools > Message Filters”.
- Individual filter buttons are all working properly, including correct status indicators.
- Running current TB version (128.7.0esr 64-bit) on Windows 10 with all OS patches up to date.
An example:
Image 1: “Show only unread messages” button is active, and the Quick Filter button also displays as such (both indicators are correct).
Image 2: All individual filter buttons are inactive, yet the Quick Filter button still indicates a filter is active.
I’m stumped, thanks in advance for any help!
The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (funda kabanzi)
The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg
This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg
Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated
I clicked on all your links to donate and there was never any link for me to click and put my information. Why would anyone ask for donations and have no direct link and … (funda kabanzi)
I clicked on all your links to donate and there was never any link for me to click and put my information. Why would anyone ask for donations and have no direct link and make it so difficult to find that one just gives up on donating? Baffles the mind. https://www.thunderbird.net/en-US/donate/ has no link to pay.
Sometimes, when I want to use the Take a Screenshot function (on my toolbar) to save a long section of a page, after selecting what I want and scrolling down to the Downl… (funda kabanzi)
Sometimes, when I want to use the Take a Screenshot function (on my toolbar) to save a long section of a page, after selecting what I want and scrolling down to the Download button, the process positions the page's floating 'identification' bar across the the middle of the picture. Is there a way to set a keyboard shortcut to trigger the download command after making the selection, without the need to scroll down to see the button? This would greatly simplify the process. In some limited searching and testing, I haven't found anything that accomplishes this.
I have attached a screenshot of a page to serve as an example of how the bar is superimposed.
FWIW, this system is still running Windows 7, Firefox 115.22.0 esr.
Something changed a few weeks ago (about November 30) and since then Thunderbird will not allow me access to any new emails, nor to be able to send new emails. Instead, … (funda kabanzi)
Something changed a few weeks ago (about November 30) and since then Thunderbird will not allow me access to any new emails, nor to be able to send new emails.
Instead, I get a large pop-up window which basically says "Enter credentials: Mozilla Thunderbird Email wants to access your Google Account <my email typed here> This will allow Mozilla Thunderbird Email to: Read, compose, send, and permanently delete all your email from Gmail".
I don't want anyone to permamently delete any of my emails, nor do I want anyone sending emails from my email account (etc, etc).
SO I click deny, and the pop-up goes away - that is until I try to use Thunderbird and it pops up again.
I've been using Thunderbird for many years and never had this problem before. Do the Thunderbird or Mozilla techs know anything about this and how do I fix it, or is it a new policy (which means I will no longer be using Thunderbird)?
I have searched here some time in December but nothing suggested by other users worked for me.
I have been a Thunderbird user forever. LOVE it !!! I used to have 2 email accounts underneath Thunderbird: TWC mail and Gmail. Every account worked great sending… (funda kabanzi)
I have been a Thunderbird user forever. LOVE it !!! I used to have 2 email accounts underneath Thunderbird: TWC mail and Gmail. Every account worked great sending/receiving up until Feb 12. Then my TWC mail stopped replicating. Gmail account still works. Called TWC and was informed that I had to update my Master Password for my Spectrum Account. Worked with Tech Support to get me all re-established. Went into Thunderbird and still couldn't replicate. Found an answer dated 1/26/25 by teknikal at 10:44 on this Forum which sounded like exactly my problem. Called Spectrum every day trying to find the Server Engineer who could help me reset my password to no avail. Then i investigated updating my new password in the saved password of the account setting. There was only a saved password for TWC for SMTP which I updated and was able to successfully send and email from TWC to Gmail under Thunderbird. But I still can not receive emails and there is NO saved password for IMAP. So I did further reading and found my only alternative was to delete TWC from Thunderbird and re-add the account. Which I tried to do. But the configuration that replicated was mobile.charter.net which I manually changed to mail.twc.com but Thunderbird keeps telling me it can't find the server. I just got off the phone with Spectrum and my config is accurate: smtp mail.twc.com 587 starttls normal password chrismcm@twcny.rr.com imap mail.twc.com 993 starttls normal password chrismcm@twcny.rr.com Why isn't Thunderbird configuring my mail server so that I can send and receive emails ??? And now have I lost all my mail and folders since I deleted my account only to re-add it ??? I'm ready for the looney bin because I have been at this for DAYS !!! Please HELP !!! Thank you.
This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (funda kabanzi)
This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.
See the screen shot below: The draft file in Local folder needs to be gone, I have tried to delete, but can't get it deleted. How do I delete this file?????
I have TBird version: 128.6.1 esr (64 bit). I have several accounts and I want to back up just one of them. However, they all use the same folder (.../.thunderbird/<n… (funda kabanzi)
I have TBird version: 128.6.1 esr (64 bit).
I have several accounts and I want to back up just one of them. However, they all use the same folder (.../.thunderbird/<name>.default) for storage so Export only wants to store this folder. Drilling down using "Browse", I see that below that are all the folders stored as ".../.thunderbird/<name>.default/Mail/<My account>". If I just copy this folder, can I restore this account in the future if I copy it back to this location? I want to retain the contents as the account is going to be closed and removed from its server. Thank you.
Under no circumstances is thunderbird loading a profile (existing or newly built).No crash report. Completely empty. New installed program and/or new installed post boxes… (funda kabanzi)
Under no circumstances is thunderbird loading a profile (existing or newly built).No crash report. Completely empty. New installed program and/or new installed post boxes + copied Mail-folders from existing profiles into a new profile will work once or twice or a few more times. At least next day TB starts only complete empty. I tried to fix it many times - using corresponding different forums.
I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (funda kabanzi)
I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."
I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost … (funda kabanzi)
I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost all messages - messages coluld not be moved from Inbox to some folders
Is it possible to restore the lost messages?
Hi, my thunderbird within windows 10 crashes without opening! what to do? last crash Report ID : bp-0b76688a-2f9f-465d-a120-c1dff2101105 Thanks in advance for an… (funda kabanzi)
Hi, my thunderbird within windows 10 crashes without opening!
what to do?
last crash Report ID : bp-0b76688a-2f9f-465d-a120-c1dff2101105 Thanks in advance for any support Emmanuel BERGASSE
How do I report an issue with the way NVDA and Thunderbird interact? When I tab, I can't out of a link, and the focus does not move. If I tab to a link in a message then … (funda kabanzi)
How do I report an issue with the way NVDA and Thunderbird interact? When I tab, I can't out of a link, and the focus does not move. If I tab to a link in a message then arrow down, I am where I expect, but then if I go to the top of the message, the tab focus remains where it was when I last hit the tab key. This is not standard behavior, but everyone else I've talked to seems to think it's behaving normally and has no tips for me on how to fix it.
I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing… (funda kabanzi)
I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing Firefox to crash and my computer to restart, but I'll save that for a separate issue. The extension has some suggested shortcut keys, particularly Ctrl + Backtick and Ctrl + Shift + Backtick to switch between next and previous Tab groups. I tried to go to Manage Extension Shortcuts in settings, and tried to specify the keys Ctr + Backtick, but the input box would not accept the key. In fact it only seems to accept Ctrl + <alpha-numeric> key. or Ctrl + Alt + <alphanum>
Is there anyway to enable this? Most keys like Ctrl + alphabets appears to be already mapped by firefox's default mappings. my Ctrl + numbers are also similarly mapped by another tab extension to switch tabs.
Thanks, arun
I only use Thunderbird for testing with my email archiving app Mail Archiver X. What do the hex codes at the end of mailboxes mean? I have for instance: @read4b2054b9 Ab… (funda kabanzi)
I only use Thunderbird for testing with my email archiving app Mail Archiver X. What do the hex codes at the end of mailboxes mean? I have for instance:
@read4b2054b9 Ablage eb2865b1
In Thunderbird these mailboxes show up at @read and Ablage. So there are no special characters to be added or decoded like the emojis. Not all mailboxes have these hex codes. "Desktop" shows up as "Desktop".
I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't kno… (funda kabanzi)
I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't know what it is, and can't find it in my book of passwords. How do I get me email functioning again?
The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbi… (funda kabanzi)
The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbird.exe was gone. The link that I used to open it went to c:\users\username\thunderbird.exe but there was nothing there named Thunderbird after the restore.
I found Thunderbird at "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_128.5.2.0_x64__h5892qc0xkpca\VFS|ProgramFiles\MZLA Package Root\Thunderbird.exe" I made a shortcut to that but the response is "Windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item."
I do have a current copy of the profile.