78.2.2 hangs after startup (win10)

Just got the update to 78.2.2. from 68.x and it crashes about a few seconds after launching, freezing on the main screen. I've tried opening offline mode and safe mode bu… (funda kabanzi)

Just got the update to 78.2.2. from 68.x and it crashes about a few seconds after launching, freezing on the main screen. I've tried opening offline mode and safe mode but the same issue. Any suggestions?

Asked by StephenCWLL 4 ezinsukwini ezidlule

Last reply by StephenCWLL 2 ezinsukwini ezidlule

Error in Thunderbird 78.2.2 for command line control on Mac

Until today I would use a command line like: Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/ to start Thunderbird using the… (funda kabanzi)

Until today I would use a command line like:

Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/

to start Thunderbird using the profile given in the TargetPATH.

But after todays update 78.2.2, this feature does not work on my mac MacOS 10.15.6

When using this command line, thunderbird opens but without any content.

How to do now a command line start of Thunderbird on a target profile?

Asked by ppp 4 ezinsukwini ezidlule

Last reply by ppp 2 ezinsukwini ezidlule

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (funda kabanzi)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by maher.souilah 2 izinyanga ezidlule

Last reply by maher.souilah 4 ezinsukwini ezidlule

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (funda kabanzi)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 6 ezinsukwini ezidlule

Last reply by Wayne Carpenter 4 ezinsukwini ezidlule

Reset Windows PC, logged back in, bookmarks not synced.

Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android p… (funda kabanzi)

Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android phone (from before when I reset my PC), but the bookmarks aren't being transferred back to the actual bookmark toolbar on my desktop. I could manually copy and paste all the bookmarks from my phone but I think this would take quite a while.

I tried "connect to another device" but when I press "Scan" on my phone, aim it at the QR code on my desktop, it just says "Did you use the system camera? You must pair from within a Firefox app." from within firefox on android.

I just want to be able to get my bookmarks back on my desktop.

Thanks.

Asked by michaelrpfox97 5 ezinsukwini ezidlule

Last reply by michaelrpfox97 4 ezinsukwini ezidlule

Firefox ER version 68.11 - 32 bit crashing on launch

Hi Everyone, We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but … (funda kabanzi)

Hi Everyone,

We are in the middle of deploying Firefox ESR 68.11 (32-bit) on Windows 10 1903. The deployment is sucessfull so the application is installed correctly. but when we launch from desktop of menu shortcut, it crashes every time with: Sorry, we're having trouble having your page back. (see image attach).

Re-installing does not change anything...

I tried deleting the User profile registry entries and the %Localappdata%\Mozilla folder without any success. the message in the Event viewer is: Log Name: Application Source: Application Hang Date: 21/08/2020 11:14:34 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: Description: The program firefox.exe version 68.11.0.7506 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 161c
Start Time: 01d677cdbc164f4d
Termination Time: 12
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: e9bf01c2-5c2e-4411-8032-69b19beb1105
Faulting package full name: 
Faulting package-relative application ID: 
Hang type: Unknown

Also when it crash, task manager is showing two different entry (see image attached), one says not responding?

No sure what to do next?

Thanks for any help

Asked by Pauger 4 emasontweni adlule

Last reply by Pauger 4 ezinsukwini ezidlule

Enable / Disable extensions by single click.

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable? Because some sites do … (funda kabanzi)

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable?

Because some sites do not load properly due to some of the installed extensions. So, I have to disable whenever visiting the site and enable it again after closing the site.

Asked by ppong 3 ezinsukwini ezidlule

Last reply by ppong 1 usuku oludlule

Google search requires verification every time I use it.

This is driving me nuts. All of a sudden, I can't search for anything using Google without being asked for verification. You might well have seen this page before: 'I'm n… (funda kabanzi)

This is driving me nuts. All of a sudden, I can't search for anything using Google without being asked for verification. You might well have seen this page before:

'I'm not a robot' check box

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?'

Which leads to the inevitable Select All Images With Traffic Lights etc pop ups. This is ONLY happening on Firefox, Chrome allows me to search on Google and Chrome is what I'll be using from now on if this doesn't get fixed.

Asked by tom_donnelly 5 ezinsukwini ezidlule

Last reply by tom_donnelly 4 ezinsukwini ezidlule

Can't delete or move inbox messages

I'm running TB 68.9.0 (Windows 10). I had a power outage 3 days ago and now I can't delete or move any messages from my TB Inbox. The outage also affected my folderTree… (funda kabanzi)

I'm running TB 68.9.0 (Windows 10). I had a power outage 3 days ago and now I can't delete or move any messages from my TB Inbox. The outage also affected my folderTree.json file but that's been resolved.

I've tried the fix provided in https://support.mozilla.org/en-US/kb/cannot-delete-messages. I deleted Trash and Trash.msf folders from the ...Profile\Mail\secure.fsr.com folder and then attempted to create a new Trash folder from within TB. But I get the error message "A folder with that name already exists. Please enter a different name."

Looking into my ...Profile\Mail folder I find multiple versions of my server (secure.fsr.com) folder (see graphic below). Maybe I've erased Trash and Trash.msf from the wrong version? I'm a little leary of just hacking away not knowing what these versions are.

So my questions are

1) Can you please advise on how I can once again move and delete emails from my Inbox?

2) What are these version folders for my server (secure.fsr.com) in ...Profile\Mail? Do I really need them all?

3) Likewise, what are the version folders for Local Folders, mail.pullman.com, and smart mailboxes? I know that my ISP changed the name of their server from mail.pullman.com to secure.fsr.com last spring. So the mail.pullman.com folders are probably a relic.

Any assistance is greatly appreciated.

...david

Asked by DBee 2 emasontweni adlule

Last reply by DBee 3 ezinsukwini ezidlule

Firefox Dev Tools Accessibility

Hi there. I'm a blind web developer and I was wondering if there is some way to make the Firefox developer console more screen reader friendly. As it stands, I have no wa… (funda kabanzi)

Hi there. I'm a blind web developer and I was wondering if there is some way to make the Firefox developer console more screen reader friendly. As it stands, I have no way of viewing JavaScript runtime errors or much of anything besides the element hierarchy when inspecting an element, and even this only provides very little information. I ask because there seems to be a big focus lately on testing for accessibility, but the tools to do so seem completely inaccessible themselves.

I would welcome any suggestions on how to use/improve the dev tools with a screen reader (I'm using NVDA) or an add-on I can down load that would be more friendly to me. I saw a mention of one called "Firebug", but that appears to be an outdated post.

Asked by phoenixtilea 1 inyanga edlule

Last reply by phoenixtilea 1 inyanga edlule

Firefox cache too aggressive

Hello, Since one week (but i was in holidays the 2 previous weeks) Firefox cache turn me crazy. I disconnect from an account or reload a page (where content have been cha… (funda kabanzi)

Hello,

Since one week (but i was in holidays the 2 previous weeks) Firefox cache turn me crazy. I disconnect from an account or reload a page (where content have been changed) and data are not updated. I have to empty cache each time to be sure data are the good one. To work in sites backoffice it's just a nightmare !

Also when i save a form 50% of time it don't save values. It's crazy ... Big problem with cache system since one or 2 versions. Please correct this fast. Firefox become unusable.

Also : HOW TO CHANGE CACHE BEHAVIOUR ??? Now more option to set this ... In this situation i would like to set cache to be off ... But no more settings for that.

Regards.

Asked by pascal12 3 emasontweni adlule

Last reply by pascal12 4 ezinsukwini ezidlule

session delay issue with Firefox v80/ v80.0.1

Hi Great Team of Mozilla, I am facing PHP session issue on Mozilla Firefox browser 80 only. 79 and its below version everything is working fine but on firebox 80 version… (funda kabanzi)

Hi Great Team of Mozilla, I am facing PHP session issue on Mozilla Firefox browser 80 only. 79 and its below version everything is working fine but on firebox 80 version I am facing very critical issues and can not able to debug or find exact issues that whats the wrong we are doing. On all platform its working fine like Mozilla firebox 79 and below version, All version of Google Chrome, IE, Safari even opera also.

Issues: After login of user session not working on particular page first time when we use pagination next page return again previous page its working fine. I am debugging in all phase nothing to find at my end. And logged in user can not be able to log out from a particular page.


Please help me out.

Thanks

Asked by Ruchi 4 ezinsukwini ezidlule

Last reply by Ruchi 3 ezinsukwini ezidlule

Thunderbird update4d but failed to bring old versions local folders and emails back

When Thunderbird self updated to ver. 68.12.0 it did not retrieve the previous versions local folders and their contents. How do I get the old local folders and their con… (funda kabanzi)

When Thunderbird self updated to ver. 68.12.0 it did not retrieve the previous versions local folders and their contents. How do I get the old local folders and their contents back?

Asked by David 1 isonto elidlule

Last reply by David 4 ezinsukwini ezidlule

File where unpinned top sites are saved?

I would like to clear/delete ALL UNPINNED top sites thumbnails at once. Similar question was posted over three years ago... no solution was ever given. Having to go throu… (funda kabanzi)

I would like to clear/delete ALL UNPINNED top sites thumbnails at once. Similar question was posted over three years ago... no solution was ever given. Having to go through them one at at time, clicking Delete from History, confirming, over and over and over, is a real pain. If the info is stored in a sql database table or even a json, it would at least be a quicker way! AND some of the thumbnails require multiple click to finally get rid of! Can you help?

Asked by moot 4 ezinsukwini ezidlule

Last reply by moot 2 ezinsukwini ezidlule

Set SMTP password separate from account password

I have a gmail account that was correctly setup with Thunderbird. Later I decided to get an own email+domain, so I setup forwardemail.net for incoming (redirecting to gma… (funda kabanzi)

I have a gmail account that was correctly setup with Thunderbird. Later I decided to get an own email+domain, so I setup forwardemail.net for incoming (redirecting to gmail), and mailgun.com for outgoing on the newly created domain.

Connecting the SMTP mailgun to gmail took 5 seconds, entering the server, port, username and password. In thunderbird however I can't set the password (I can just choose Authentication: Normal Password). So every time I try to send an email I get:

"Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.eu.mailgun.org was lost in the middle of the transaction. Try again."

Under tools > security > password I can't manually add a password for this server, so I'm out of options. Is there a way to manually insert the password (command line, sqlite etc), into the saved password so it takes it from there? I can change the actual password, but I can't choose it (only reset it), so I can't make it match another password (the one thunderbird is using, if any).

Asked by ichernev 1 isonto elidlule

Last reply by ichernev 1 usuku oludlule

FF80.1.3 Android 10 Samsung S9 - Downloaded images not appearing in downloads folder.

Dear Friends,. for a long time I have trusted and used Firefox bit this most recent problem is proving very hard to fix. Browsing internet: Image I wish to save. Long pre… (funda kabanzi)

Dear Friends,.

for a long time I have trusted and used Firefox bit this most recent problem is proving very hard to fix.

Browsing internet: Image I wish to save. Long press on image > 'save image' > download completed popup > image is openable.

Despite this, the image is nowhere to be found in the downloads file. Other browsers populate the downloads file and also allow you to choose the destination for downloads.

FF doesn't populate the downloads folder and doesn't allow me to choose the destination for downloads. There is also no downloads folder/native in the browser that I can see. The images appear after clearing the cache and restarting the phone...sometimes.

I added information on this to a 'solved' thread yesterday and even PM'd a moderator. This morning, no thread to be found and no reply from moderator.

Can we try to sort this please?

Cheers

Fred Hope

Asked by Fred Hope 6 ezinsukwini ezidlule

Last reply by Fred Hope 6 ezinsukwini ezidlule

Upgrade to 78.2.1 not able to find existing profile

I tend to be working on either of 2 PCs so have, for many years, been running Thunderbird with the profile on a shared NAS drive (z:\thunderbird\cc5rdcry.default). The 2 … (funda kabanzi)

I tend to be working on either of 2 PCs so have, for many years, been running Thunderbird with the profile on a shared NAS drive (z:\thunderbird\cc5rdcry.default). The 2 PCs, both have TB setup identically (C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe). The Appdata of both contains identical Installs.ini and Profiles.ini files - the profiles.ini for both is: [Install8216C80C92C4E828] Default=z:\thunderbird\cc5rdcry.default

[Profile0] Name=default IsRelative=0 Path=z:\thunderbird\cc5rdcry.default Default=1

[General] StartWithLastProfile=1 Version=2

One PC is running Win10, the other Win 7.

The profile is linked to 4 email addresses.

This week the WIn10 PC updated TBird to version 78.2.1, and now, on that PC I get the "New Account Hub for centralized account setup", and the other shows a message ""You have launched an older version of Thunderbird" which then goes on to say the profile was changed by a newer version.

When the new "hub" appeared I closed down TBird, went to the profiles.ini and changed the profile to point to the one on the NAS, but it made no difference.

If I click on the "hub" address book it brings up most of my collected email addresses, but not "organised" as they were in the profile.

I tried running the profile manager, but it only showed default, so was not sure whether to use that.

HELP!!!

Asked by roger_evans 1 isonto elidlule

Last reply by roger_evans 4 ezinsukwini ezidlule

How do I find emails and folders missing from account

I have used Thunderbird for a while and had saved emails from a lineone account. Until recently I had the regular folders available (inbox, sent, junk etc) for the accoun… (funda kabanzi)

I have used Thunderbird for a while and had saved emails from a lineone account. Until recently I had the regular folders available (inbox, sent, junk etc) for the account available in Thunderbird.

The actual email account itself was opened about 15 years ago and couple of years changed so I could no longer gain access to the email account but the emails remained in Thunderbird as did the folders.

I now need to access some of the emails from the account that should be on Thunderbird but have found that all folders have disappeared except for the inbox, which is empty.

I have searched for the emails in a global search on Thunderbird and it finds emails from the account but I cannot open the emails. Also, when carrying out the search it details the email account where the emails are found in the column on the left hand side of the screen and the account with the missing emails is shown there so the emails have not been deleted.

Can anybody help me to restore or access the emails from the missing account (I think it is a pop3 account) or to access the emails when carrying out the search.

Please note I only have basic knowledge of Thunderbird so if you could keep any responses in simple terms!!

Many thanks for your anticipated assistance

Asked by pitdman1 2 ezinsukwini ezidlule

Last reply by pitdman1 1 usuku oludlule

Migrating from another system. Thunderbird e-mail account does not work.

Hi, I'm migrating to CentOS 8 from a Scientific Linux system. Here are some details: Old system (still working): Scientific Linux 6.2, installed about 2013 Firefox 60.9.0… (funda kabanzi)

Hi, I'm migrating to CentOS 8 from a Scientific Linux system. Here are some details:

Old system (still working): Scientific Linux 6.2, installed about 2013 Firefox 60.9.0esr Thunderbird 31.6.0

New system: CentOS 8.2, installed a few days ago Firefox 78.2.0esr Thunderbird 68.11.0

I tried creating a Thunderbird account, with same name and e-mail address as an old one. Only the Inbox folder appears in that account. If I try to send an e-mail to myself, I can see it in the old system, not in the new one.

Asked by elio.fabri 1 isonto elidlule

Last reply by elio.fabri 6 ezinsukwini ezidlule

Can't receive email on Thunderbird

Hi there, I wonder if you can help. I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was workin… (funda kabanzi)

Hi there, I wonder if you can help.

I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was working and then it suddenly stopped... I can send on Thunderbird. I can send and receive on my phone and on the web.

I have done the following:

  • Made sure "allow less secure... is on" CHECK
  • Updated Thunderbird CHECK
  • Got rid of large emails CHECK
  • Changed from pop to Imac (?) COULDN'T DO
  • Changed to OAuth2 password DIDN'T WORK
  • Restarted CHECK

It's been a couple of days now and still not working, any advise would be greatly appreciated!

Thanks, Rachel

Asked by rachel20 3 ezinsukwini ezidlule

Last reply by rachel20 2 ezinsukwini ezidlule