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Thunderbird stopped transferring emails from webmail provider (after 40 or so years) on Feb 5, 2026

I now have 2 accounts in Thunderbird: Local (which has years of folders, but stopped receiving email from my Web mail provider) and my webmail Provider that does not down… (funda kabanzi)

I now have 2 accounts in Thunderbird: Local (which has years of folders, but stopped receiving email from my Web mail provider) and my webmail Provider that does not download it from the provider. He claimed it is more modern and safer to synchronize across all devices and keep stuff on the web Mail application. I prefer to keep all my folders and emails on my local computer. Should I use POP? iMAP? to do that? Thanks for your assistance?'

Asked by crawleyj 23 amahora adlule

Last reply by crawleyj 1 ihora elidlule

Error User is authenticated but but not connected, Command error 12

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to se… (funda kabanzi)

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to server and passes. When I try to get or send email I get either authenticated but not conected OR Command 12 error. I have IMap setting turned on in outlook and added thunderbird as an app.

Asked by craigblarsen 5 amahora adlule

UNABLE TO SEND EMAILS FROM FREE-ONLINE (PLUSNET SERVER)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Send… (funda kabanzi)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Sending of message failed. An error occurred while sending mail. The mail server responded: Unknown sender. Please verify that your email address is correct in your account settings and try again, OK' (see attached). 2. Checked all settings, all correct as used to be before the problem started. 3. At some stage, I tried changing the password in Settings > Privacy & Security > Passwords > Saved passwords > Saved logins to see if that helped. It didn't. 4. I removed the free-online Server from the Saved logins (Provider: smtp://relay.free-online.net, User: xxxxxxx) with the intention of restoring it with a new password - but found I couldn't restore the free-online server. So I decided the best thing to do was to restore the password as it was before and to ask for help here. >>> That line has now been restored.

NB1. Free-online is a sub section of Plusnet. NB2. Last year I received an email from Greenby saying something about maybe taking over from Plusnet and that I would be notified if and when I had to do anything. I have not received any such instructions so left things as they were. Many thanks for your help from a not-very-techy so stressed old lady.

Asked by Marilou 3 ezinsukwini ezidlule

Last reply by Marilou 11 amahora adlule

Displaying new emails

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the … (funda kabanzi)

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the sent items folder. Everything works fine on my Samsung smartphone with the Samsung app.

Kind regards and many thanks, Marcel

Asked by marcel41 15 amahora adlule

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (funda kabanzi)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 5 ezinsukwini ezidlule

Last reply by redfur01702 20 amahora adlule

Plus Addressing

Does TBird support plus addressing? Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on… (funda kabanzi)

Does TBird support plus addressing?

Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on "From", scroll down to "Customize From Address...", click it, and add "+joe". (There is a menu alternative: "Options","Customize From Address...".)

If I forget to do that, then my reply does not have "+joe"; it goes out "From: markfilipak@...".

The Issue: When Joe replies to _that_ message, it does not have "+joe", so Joe's reply is trashed. (It's trashed because a filter I wrote automatically deletes messages that do not have "To: markfilipak+<something>@..." in the header.

The sensible way to handle plus addressing is for TBird to recognize plus addressing and to automatically make my "From" header from Joe's "To" header. That way, "+joe" will always be there.

Is there a way to do that?

Thanks Folks! -- Mark.

Asked by Mark Filipak 5 ezinsukwini ezidlule

Last reply by Mark Filipak 1 usuku oludlule

Suddenly, yesterday, my email stopped allowing me to send emails.

My email set-up is a mess. In December, when I had a problem, my provider told me to open a new account, which I did. Both my old and new accounts received emails for a… (funda kabanzi)

My email set-up is a mess. In December, when I had a problem, my provider told me to open a new account, which I did. Both my old and new accounts received emails for a few days, and then only the new account was receiving emails. Now I find that my drafts and sent messages are saved to the old account, and suddenly yesterday I was unable to send emails, from either account.

I keep getting this error message: "Sending of the message failed. Peer reports incompatible or unsupported protocol version.: The configuration related to mail.activ8.net.au must be corrected"

I have no idea what this means or how to correct it.

Asked by mpaxton 2 ezinsukwini ezidlule

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (funda kabanzi)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 1 isonto elidlule

Last reply by zbadger 2 ezinsukwini ezidlule

Received a configuration code from Activ8 and I can receive emails but not send them.

My husband and I use the same internet provider activ8 and access it through Thunderbird. I have a new computer. Received a configuration code from Activ8 and I can recei… (funda kabanzi)

My husband and I use the same internet provider activ8 and access it through Thunderbird. I have a new computer. Received a configuration code from Activ8 and I can receive emails but not send them. Get the message PEER USING UNSUPPORTED VERSION OF SECURITY PROTOCOL. THE CONFIGURATION TO MAIL.ACTIV8.NET.AU MUST BE CORRECTED. How do I do that? Activ8 says they can't help.

Asked by sillebj 2 ezinsukwini ezidlule

Login failed. authentication failed to server imap.mail.yahoo.com

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342 Thunderbird has a routine problem with being unable to log into various mail servers.… (funda kabanzi)

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342

Thunderbird has a routine problem with being unable to log into various mail servers. I have four accounts and they all seem to share this problem.

Most recent update: I've tested this in Windows Safe Mode, and the problem has not appeared. Since I can't do any useful work in Safe Mode, it's hard to give it a thorough test, but so far so good. Also, I have removed AVG antivirus because it was redundant. I have seen no improvement since it was removed.

Can this problem be resolved?

Asked by raypackard 2 emasontweni adlule

Last reply by raypackard 3 ezinsukwini ezidlule

Prorogation to multiple accounts

I have been using Thunderbird for many years. I just got a new computer and installed Thunderbird onto it. I have several email accounts for personal, business and clubs… (funda kabanzi)

I have been using Thunderbird for many years. I just got a new computer and installed Thunderbird onto it. I have several email accounts for personal, business and clubs so this makes it easy to keep track of. I have some gmail accounts and 3 different yahoo accounts. Now when I get an email to one yahoo account it prorogates to the other two. This never happened on the old computer do you have any idea how this happened, and more importantly, how do I stop it?

Asked by jjr9000 5 ezinsukwini ezidlule

Last reply by jjr9000 3 ezinsukwini ezidlule

Thunderbird Account

Hello, I have two microsoft email addresses linked to Thunderbird, one @hotmail.com and one @outlook.com. I have been using Thunderbird with them both fine for some time.… (funda kabanzi)

Hello, I have two microsoft email addresses linked to Thunderbird, one @hotmail.com and one @outlook.com. I have been using Thunderbird with them both fine for some time. Recently, the outlook.com account has stopped sending emails via Thunderbird. As far as I can tell, this was out of nowhere, and I hadn't changed any settings. It still receives emails.

Both accounts use the same SMTP information, and the hotmail.com continues to work with those details.

I have tried changing the settings and even deleting and readding the account but it hasn't fixed it. I have also checked the outlook account is still IMAP and POP enabled and it is.

When I do try and send an email, I am told: "Login to server smtp.office365.com with username [edited]@outlook.com failed. with options to Retry, Enter New Password (which loads a new window briefly but then disappears) and Cancel."

When I cancel, I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

My server settings, on both accounts, are: smtp.office365.com Port 587 STARTTLS OAuth2 And the user name matches the email.

Does anyone know what I might be doing wrong, and how I could fix it? Thank you!

Asked by psqlstr 4 ezinsukwini ezidlule

Last reply by psqlstr 4 ezinsukwini ezidlule

Sending email using TB via Yahoo slow and unreliable

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three time… (funda kabanzi)

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three times. If I keep trying it eventually works without me having to make any changes.

My SMTP configuration is using port 465, OAuth2, SSL/TLS. Is that wrong?

I've been using Yahoo for a very long time without any problems but changing to OAuth2 seems to have slowed things down.

I have a fast internet connection and nothing else is causing any issues.

Asked by Leo.Levosky 5 ezinsukwini ezidlule

Last reply by Leo.Levosky 5 ezinsukwini ezidlule