Yonke imikhiqizo Community Forum

Hello,

I need assistance with a very specific Thunderbird issue.

I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder except for one: my Google Workspace account max@dantanas.com

. This is the only account where Thunderbird refuses to create or recognize a Junk/Spam folder, and the option to assign one is disabled.

I am not looking for general explanations about IMAP, Gmail, filters, server policies, or Thunderbird’s junk logic. I need a concrete, step-by-step procedure that results in:

A visible, usable Junk/Spam folder for max@dantanas.com

inside Thunderbird.

Thunderbird recognizing that folder as the Junk folder.

The Junk settings becoming available so the account can move spam to that folder like all my other accounts do.

To be clear:

All my other accounts in Thunderbird already have functional Junk/Spam folders.

The problem is isolated to this one account.

I need an exact sequence of steps that I can follow to fix it, not abstract descriptions or background information.

Please provide a direct, step-by-step set of actions that will enable Thunderbird to create or use a Junk/Spam folder for this account.

Thank you, Max Makowski max@cape-co.co max@luck.fish

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Hello community!

I use Thunderbird desktop for two emails: personal outlook.com (ms365 or whatever ma calls it) and school exchange account.

Exchange works fine using owl and is able to sync calendar correctly. For personal email, it appears I can only connect via imap instead of MS’s protocol, which limits its ability to sync calendar. I’m wondering if there’s a way to login personal ms email similar to exchange to sync calendar etc.?

Thx in advance for ur help :-)

Doing a "find" ends up showing a greenish (so I'm told) background with white text. Want to guess which "find" in the attached image is difficult for me to find?

What I would like: Find (focus): yellow text on black background Find All: white text on black background

Yes, of course it would be nice if that would auto switch to black on yellow if the website default is black background.

I can hack userContent.css and get the selection function to work:

/* General highlight (for text selection, etc.) */

selection {

   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I can hack userContent.css and get the Find All (sans the focus) to work.

But firefox always provides the focus with white on green. Even if I do something like this:

/* Customize the color of highlighted search text */ input[type="search"]:focus::selection {

   background: #FFFF00 !important;  /* Yellow background */
   color: #000000 !important;       /* Black text */

}

I tried several themes. No change. I tried changing Windows Preferences. No change.

There must be a way to make this "find" feature useful for me.

I am unable to recieve mail on thunderbird for the last several days. I am receiving the message "Alert from account xxxx@comcast.net: Temporarily blacklisted IP Address - try again later (comcast is my mail provider) where is this message coming from and how do I clear it. I use a VPN and have shut that off but has not fixed the issue. I have the same VPN running on my Iphone and am able to still recieve messages via the Iphone mail client... Any thoughts?

What version of Firefox actually allows you to add extensions? I'm running the most current version of Tumbleweed that ships with 144.0. Attempts to add extensions just sit there doing nothing until I close the tab. This sort of worked some time ago (I forget the version) but the inability of Firefox to allow add-ons/extensions is getting to be a joke. There are other browsers out there, ya know.

Hello,

I am requesting assistance with a persistent issue in Thunderbird involving a Google Workspace (Gmail) account for my domain, dantanas.com.

Incoming IMAP works correctly. However, outgoing SMTP authentication fails every time.

Symptoms

The Google OAuth login window never appears when Thunderbird attempts to authenticate SMTP.

Sending mail produces the error: “Unable to authenticate to Outgoing server (SMTP). Please check the password and verify the authentication method.”

IMAP works normally, but SMTP never prompts for OAuth authentication.

Thunderbird also does not allow me to have a Junk/Spam folder for this account — the option appears disabled or unavailable.

Current configuration Thunderbird is using

SMTP Server: smtp.gmail.com Port: 465 or 587 Security: SSL/TLS or STARTTLS Authentication: OAuth2 User: max@dantanas.com

IMAP Server: imap.gmail.com Port: 993 Security: SSL/TLS Authentication: OAuth2

What I have already done

Verified DNS MX and DKIM records on the domain (email receiving works).

Confirmed I can log in to the account in a browser with no issues.

Tried both port 465 and 587.

Removed and re-added SMTP servers in Thunderbird.

Forced Thunderbird to attempt OAuth2 authentication, but the OAuth window never appears.

Tested other clients, which authenticate correctly — suggesting the issue is specific to Thunderbird.

Expected behavior

Thunderbird should open a Google OAuth browser window to authenticate SMTP. This never occurs, which prevents SMTP from working entirely.

Request

Could you please advise:

Why Thunderbird does not open the Google OAuth authentication window for SMTP?

Whether there is a known issue affecting Google Workspace OAuth in Thunderbird?

How to reset or repair Thunderbird’s OAuth behavior?

Why Thunderbird does not allow the creation or use of a Junk/Spam folder for this account?

Any guidance would be appreciated. I’ve spent considerable time troubleshooting, and resolving the OAuth prompt issue is essential for SMTP functionality.

Thank you, Max Makowski max@dantanas.com

I used to be able to see a running account of the number of messages left to move or to delete.

If this is still available, how do I turn it on?

Thanks.

I have purchased a new computer and do not want to loose the info in my Mozzila account. How do I install the old account to the new computer? Old computer has windows 10 os new computer has windows 11 os.

I was googling something related to my game and i clicked on a Reddit search result, which i made sure is the official Reddit website not some shady one, then an empty .htm file from moz-safe-about resource got downloaded randomly. I didn't open it, i uploaded it to VirusTotal which came out safe and then i instantly deleted it and ran a virus scan with Windows Security which also came out clean. i tried to recreate this by opening the same website again both on Firefox and other browsers like Zen(Firefox based) and Chrome but nothing happened.

is this a harmless bug or should i worry that it could be a virus that didnt get detected?

Over 4000 previously deleted emails suddenly started loading to my Inbox. I have tried to delete them but get a message - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox". There appears to be plenty of disk space and as far as I'm aware the file system allows write privileges as I am Administrator. I have managed to delete the messages using Up Function+Delete, (which doesn't write to the Delete folder), and have cleared all from Webmail but still have the same problem. I am also unable to receive any new emails. The email is POP3 configured. I have ensured that my Thunderbird if up to date. I operate Windows 10.

Help! I need a direct download of the current version of Firefox for android. I do not want to get it via Google play store and have to sign in for it there because I do not trust them. Can anyone at Firefox provide me with a direct link please? Thanks guys.

Hello,

I am requesting immediate assistance with a critical and persistent problem in Thunderbird.

For my Google Workspace account max@dantanas.com

, Thunderbird refuses to create or recognize a Junk/Spam folder. This is not a cosmetic issue — it directly affects email safety, filtering, and daily usability.

Summary of the Issue

Thunderbird does not automatically create a Junk or Spam folder for this account.

Attempts to manually create a Junk or Spam folder fail or are ignored.

Thunderbird’s junk filtering settings for this account are disabled or inaccessible, making filtering impossible.

Other clients (Gmail web, Outlook, mobile apps) create and use a Spam folder normally, which shows the problem is specific to Thunderbird.

This problem has persisted across restarts, folder repairs, and full account removal/re-addition.

Why This Is Critical

Without a Junk/Spam folder, Thunderbird cannot move suspected spam anywhere, leaving the inbox vulnerable.

The built-in adaptive junk filter becomes unusable.

Thunderbird does not comply with Gmail’s standard IMAP folder structure.

This issue prevents Thunderbird from functioning as a secure, reliable mail client for this account.

Steps Already Attempted

Removed and re-added the account multiple times.

Forced folder synchronization.

Repaired folders.

Reset folder permissions in Gmail.

Verified IMAP settings (X-GM-EXT-1, special-use flags, etc.).

Tested other devices — only Thunderbird fails.

Expected Behavior

Thunderbird should automatically recognize Gmail’s [Gmail]/Spam folder as the Junk folder OR allow me to assign one manually.

Instead, Thunderbird behaves as if the account is not permitted to have a Junk folder at all, which is incorrect and breaks essential functionality.

Request

I need help determining:

Why Thunderbird is refusing to create or map a Junk/Spam folder for my Google Workspace domain.

Whether there is a known bug with Gmail Workspace integration that causes Junk folder support to fail.

How to force Thunderbird to recognize or create a valid Junk folder.

Whether this issue requires special IMAP flags, folder mapping changes, or intervention from Thunderbird developers.

This is not a minor inconvenience — it prevents Thunderbird from acting as a secure or usable email client for this account. I would appreciate prompt assistance or escalation.

Thank you, Max Makowski max@dantanas.com

I do not understand why I cannot sign in and therefore answer emails as a result. Please may I have some help. I am in my eighties and very self taught, but do not know how to resolve this.

I cannot seem to sign in or submit my password. I usually get around 15 emails of a Sunday morning from my family in another state. I cannot seem to receive emails and thus not be able to reply. Please may I have some assistance. I am in my late seventies and very self taught. Of course as a result when anything goes wrong, I am not sure how to get through this.