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Send Error Message..."The Outgoing server...smtpauth.earthlink.net does not seem to support encrypted passwords"

Hi. Last night this happened a few times, today (June 1) every time, when sending email using Thunderbird on my Windows 10 PC: "Send Message Error" about SMTP server an… (funda kabanzi)

Hi. Last night this happened a few times, today (June 1) every time, when sending email using Thunderbird on my Windows 10 PC: "Send Message Error" about SMTP server and encrypted passwords (see attached screengrab.) At least in my test a few minutes ago, I *receive* email *into my Earthlink Web mail server location* fine, but it *won't transfer into my local Thunderbird client,* instead resulting in a Thunderbird "Could not connect to server pop.earthlink.net; the connection was refused" message (see attached screengrab).

I have an Earthlink e-mail-only account, and use TBird as my local email client.

My Thunderbird version is 78.10.2 (32-bit). Not sure why the 32; my PC OS is 64-bit, but maybe there's no relationship.

The Earthlink rep I just now spoke with seemed familiar with this problem. She said it has to do with Thunderbird's (and maybe other email clients') changes recently. The rep said that Earthlink has recently been collecting cases of this problem, including the fact that Earthlink's "solution" that they tried on me has *failed to help some Thunderbird/other email client(?) users.*

We did two sets of changes that didn't work... I no longer got the message, but all I got was a green progress bar, just trying to send but failing miserably.

The changes we tried were: first: - Outgoing server:

  * Authentication method:  Encrypted password --> Normal Password
   * Connection security:      None -->  SSL/TLS

That didn't work.

So then also changed: - Server settings:

    * Authentication method:  Encrypted password --> Normal Password
    * Connection sercurity:      None -->  SSL/TLS

That didn't work either.

Tried both closing TBird and restarting my PC.

That didn't work either.... still getting a green progress bar at trying to send the test email....and I lose patience after about a minute.

June 2 - Tured Norton 360 Auto-protect setting and Firewall setting to OFF. Still can't send email out of TBird.

Please advise.

Asked by alysenet1 2 emasontweni adlule

Last reply by alysenet1 6 ezinsukwini ezidlule

FF89 Tiny Font Size

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read. Facebook… (funda kabanzi)

Ever since upgrading to FF89, some websites don't increase the font size when I zoom in using ctrl+mouse wheel. The default seems like 9px, really hard to read.

Facebook is a culprit. Also OctoPi, a local service. Facebook, at least, uses rem units. Doesn't react to zooming in.

Debian 10 Buster

Asked by Tim Finley 5 ezinsukwini ezidlule

Last reply by Tim Finley 18 amahora adlule

Issue with this symbol "⠀"

Hello, dear Mozilla Team, I have an issue with this symbol "⠀". It was invisible and usable before an update, but now I can see it and it is very sad and inconvinient. Ho… (funda kabanzi)

Hello, dear Mozilla Team,

I have an issue with this symbol "⠀". It was invisible and usable before an update, but now I can see it and it is very sad and inconvinient. How can I fix this problem?

In the attached pictures you can see examples (1 - safari view (how it should be), 2 - firefox view)

Asked by Masha 1 usuku oludlule

Last reply by Masha 23 amahora adlule

Unable to receive/send email

Since update 3 June '21 I am no longer able to receive/send emails. Receive msg. " Sending of password for user xxxxxx@sbcglobal.net did not succeed. Mail server inbound… (funda kabanzi)

Since update 3 June '21 I am no longer able to receive/send emails. Receive msg. " Sending of password for user xxxxxx@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." Unable to contact AT&T. Just get recorded msgs!

Asked by Wrangler53 1 isonto elidlule

Last reply by Wrangler53 2 amahora adlule

Changing the Universal Font size in Thunderbird 78.1. Especially the Incoming email page and folders.

The default font in Thunderbird 78.1 is so ridiculously small on my 22inch 1080p monitor screen that it is seriously hurting my eyes. (Screen resolution is optimal and T… (funda kabanzi)

The default font in Thunderbird 78.1 is so ridiculously small on my 22inch 1080p monitor screen that it is seriously hurting my eyes. (Screen resolution is optimal and T-Bird is the only one I have a problem with.)

I have looked all over and have not found any real solutions and Ctrl+ is only a temporary workaround. It becomes a major annoyance after awhile.

Is there anyway to default the font sizes universally in T-Bird or at least the Incoming mail pages ?

Just about ready to give it up.

Asked by Fallonjd1 3 ezinsukwini ezidlule

Last reply by Fallonjd1 2 ezinsukwini ezidlule

Persistent white space at the top of any web page including Firefox internal ones

Since the latest update, Firefox shows a white space at the top of all web pages, covering almost half the screen. This includes customisation screens for addons, themes,… (funda kabanzi)

Since the latest update, Firefox shows a white space at the top of all web pages, covering almost half the screen. This includes customisation screens for addons, themes, and also the troubleshooting page. The only page that seems unaffected is Firefox's own settings.

The issue seems linked to the toolbar somehow, as entering fullscreen mode temporarily hides the issue. However, as soon as the cursor moves up far enough to show the tabs and search bar, the white space also reappears. Hiding either the menubar, the bookmarks toolbar, or both did not fix the issue.

Restarting Firefox in troubleshooting mode seemed to help, but I have not managed to find the root cause. These are the things I tried, first one by one and then all at once, with no result:

  • Deactivating addons
  • Switching to system default theme
  • Deleting userChrome.css
  • Clicking "Refresh Firefox..." on the troubleshooting page

Asked by Paddy 4 ezinsukwini ezidlule

Last reply by Paddy 3 ezinsukwini ezidlule

Type all scrambled

For the past couple of weeks, I have been having an issue with web pages and emails showing my type all scrambled. I can't recall changing any settings. I am running MacO… (funda kabanzi)

For the past couple of weeks, I have been having an issue with web pages and emails showing my type all scrambled. I can't recall changing any settings. I am running MacOS Mojave 10.14.6, and Firefox 89.0. I have a screenshot attached to show what it's doing. If I close and then reopen Firefox, then it's fine, but not for too long. Within a 1/2 or so, I have to close and restart all over again. Any help is appreciated!

Asked by kev234 6 ezinsukwini ezidlule

Last reply by kev234 5 ezinsukwini ezidlule

reply to sent message comes from wrong account

I have multiple email accounts under Thunderbird. When I Reply to a message in my Sent folder to provide follow-up to the message, it correctly addresses it to the previo… (funda kabanzi)

I have multiple email accounts under Thunderbird. When I Reply to a message in my Sent folder to provide follow-up to the message, it correctly addresses it to the previous recipient list and shows the current account as sender. However, when I hit Send, it changes the sender to another account (same other account, and not the Local one) and puts the message in that account's Sent folder.

Asked by suecaldwell.8 6 ezinsukwini ezidlule

Last reply by suecaldwell.8 6 ezinsukwini ezidlule

Mozilla programmers have finally, totally and very thoroughly sabotaged Firefox.

Latest update installed and lo and behold, once again Mozilla screwed it up. I now have one tab on the bottom of the page instead of many in a toolbar at the top of the p… (funda kabanzi)

Latest update installed and lo and behold, once again Mozilla screwed it up. I now have one tab on the bottom of the page instead of many in a toolbar at the top of the page. Mozilla continues to ignore users' complaints about tab location preferences and other tab functionality and arbitrarily making decisions which for most people make no sense. This latest iteration of Firefox (89.0) is for me the last straw. I will no longer humor Mozilla by spending countless frustrating hours correcting your obvious lack of programming skills by attempting to return my browser to what it was prior to another faulty update. My patience has finally run out. Before I leave Mozilla and Firefox, one last comment. Because the Mozilla support forum relies on amateurs and volunteers to answer users questions, and since I have had trouble getting workable solutions to my problems, I tried to send feedback directly to Mozilla. That was a monumental task which I was not up to, obviously, which is why I'm here. Whatever good there is in Firefox is far out weighed by the lack of programming skills, beta testing, quality control, etc. prior to forcing out updates to it's users. Like many recent users I have decided to forego further use of the Firefox browser which is unreliable from a development team which does not seem to care. I am beginning to wonder if the continuing screw ups are being deliberately caused by embedded saboteurs from Google or Microsoft!

Asked by llboudreau2012 6 ezinsukwini ezidlule

Last reply by llboudreau2012 4 ezinsukwini ezidlule

Search bar on the New Tab Page

I just updated to FF89. When I start typing in the search bar located in the New Tab page, the cursor jumps to the address bar and I get the search suggestions in the add… (funda kabanzi)

I just updated to FF89. When I start typing in the search bar located in the New Tab page, the cursor jumps to the address bar and I get the search suggestions in the address bar. In previous versions of FF the cursor stayed in the New Tab page. How can I go back to the old behavior?

Thanks!

Asked by chulipi 5 ezinsukwini ezidlule

Last reply by chulipi 5 ezinsukwini ezidlule

Version 89

jscher has been very helpful with my intense dislike of Version 89, but in the last few days, something changed here and I can't get back into that discussion. I updated … (funda kabanzi)

jscher has been very helpful with my intense dislike of Version 89, but in the last few days, something changed here and I can't get back into that discussion.

I updated my upstairs PC to 89, then was absolutely horrified when I saw it. It's ugly. There is little to no differentiation between the different parts of the screen. My Bookmarks list had so much extra white space added that I had to scroll down three screens to see it all - it used to fit on one page.

You made the type smaller and the bubbles larger.

You changed the ENTIRE Options menu so it's now hard to find what I want, and some functions have been removed.

Also, your STOP POPUPS no longer works AT ALL. I am being inundated with them.

I was so angry at this terrible Facebook-like new version that I deleted FF completely, ran CCleaner and re-loaded Version 88. Of course I lost all my favorites while doing this. When I went back upstairs a few hours later, the update was re-done WITHOUT MY PERMISSION. Very sneaky.

I found out how to shut off all the Proton stuff, so I can now use FF upstairs. I see tons of "fixes" using CSS stuff, which I am not comfortable using. A browser should make these options EASY!

You say this is a "new, clean look." You didn't take into consideration that many users like the way it looked before, and don't want to re-learn an entire new program. Please add back in choices for those of us who are not IT geek coders and just need a simple, FUNCTIONING browser.

Asked by fidservant 5 ezinsukwini ezidlule

Last reply by fidservant 4 ezinsukwini ezidlule

Whenever I launch Firefox, the window is small

I always have it maximized, but after a recent update, The window is always small upon launch, maximized, and in the top left-hand corner of my screen. I don't see anythi… (funda kabanzi)

I always have it maximized, but after a recent update, The window is always small upon launch, maximized, and in the top left-hand corner of my screen. I don't see anything to fix this.

Asked by ewjonah 5 ezinsukwini ezidlule

Last reply by ewjonah 1 usuku oludlule

problem with Gmail print function and v89

my Gmail print does not work now that I moved to v89. I've read the threads on this and it appears it is NOT related to pop-up blocker - or is it? Anyone have the solutio… (funda kabanzi)

my Gmail print does not work now that I moved to v89. I've read the threads on this and it appears it is NOT related to pop-up blocker - or is it? Anyone have the solution? thanks !

Asked by prjpicard 6 ezinsukwini ezidlule

Last reply by prjpicard 2 ezinsukwini ezidlule

Local Folders Disappeared

All the subfolders I had in my Local Folders disappeared when i had a problem with Thunderbird. I got everything else back except the Local Folders. Is there a way to ret… (funda kabanzi)

All the subfolders I had in my Local Folders disappeared when i had a problem with Thunderbird. I got everything else back except the Local Folders. Is there a way to retrieve and reinstate them? ( I use Ubuntu.)

Asked by vicskade 1 usuku oludlule

Last reply by vicskade 6 amahora adlule

Can't connect to POP server since rwo days

Hi, I've exhaustively checked my server settings, and they are correct (nothing's changed on my end, or per Centurylink recs). But for the last two days, Centurylink serv… (funda kabanzi)

Hi, I've exhaustively checked my server settings, and they are correct (nothing's changed on my end, or per Centurylink recs). But for the last two days, Centurylink servers are timing out. Thunderbird is connecting to the server, but the connection is timing out. I can't receive or send messages through Thunderbird, and have had to resort to webmail. Not getting any help from centurylink chat. Did anything change on the Thunderbird end of things?

Asked by morninghil 1 usuku oludlule

Last reply by morninghil 11 imizuzu edlule

Thunderbird 78.11.0 Issues with emails disapearing and changing view after deleting email(s)

Emails shift around and the view/emails update after deleting single/multiple emails, causing the current emails to update and change which emails are shown? I can select… (funda kabanzi)

Emails shift around and the view/emails update after deleting single/multiple emails, causing the current emails to update and change which emails are shown? I can select one or multiple emails to delete, and once I delete them the view of current emails shuffles around and sometimes it either removes certain emails entirely, and other times just shifts them around. Here's a record-it video to better illustrated and understand if this is a glitch? https://recordit.co/xWVNIsNAX0 Is there a way that mozilla support will answer this, or is this reported elsewhere?

Asked by brawlman 1 usuku oludlule

Last reply by brawlman 30 imizuzu edlule