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Cannot log into Chase account

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog). Most websites I logged into on Chrome, I … (funda kabanzi)

I am on FF 81.0.1, running on Windows 10. I just starting using Firefox on here to replace Chrome (which was a huge memory hog).

Most websites I logged into on Chrome, I can log into via Firefox. But not chase.com. I get their main splash page just fine. I enter my credentials. Then I get the first screen shot you see here - a greyed-out sort of blank screen with one untitled blue button. If I either go back a screen, or click the mystery button, I get the second screen - log in prompt with an exclamation point but no words or help.

I can log in just fine on Chrome, and also can log in on Firefox Android on my phone. Just not FF on Windows.

Things I have done: Added chase.com to the exceptions for pop-ups as well as security, cleared all cookies and temp site data for chase, restarted browser. None worked.

Any advice? I appreciate the help!

Asked by cassidy.mt 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

  • Kusonjululiwe

Collections deleted

Hello I am German and not used to write in english. I use Firefox on my Xperia device. Within the last Update I got the new function to collect the tabs. I created severa… (funda kabanzi)

Hello I am German and not used to write in english. I use Firefox on my Xperia device. Within the last Update I got the new function to collect the tabs. I created several collections and named them. After I put in the tabs and deleted them in the list. So they were only in the collections. Today I wanted to use one Tab out of the collection. But the whole collection Was not any more there, same with 2 Others! Where are these collections and the tabs now? I did not delete them and I need them.

Where are they and how can I use them again?

Kind regards

Mischa

Asked by cx500e1 2 izinyanga ezidlule

Answered by cx500e1 1 inyanga edlule

Any new website entered in the address bar doesnt load and tabs become unclickable

After the recent update 81.0.1 (32-bit), I have started facing an issue where after every few minutes of browsing, all my tabs become unclickable and hitting enter on the… (funda kabanzi)

After the recent update 81.0.1 (32-bit), I have started facing an issue where after every few minutes of browsing, all my tabs become unclickable and hitting enter on the address bar shows its loading but the website never loads. Trying to close firefox using the close button also doesnt work and I have to open task manager to kill the process and then start firefox again.

Asked by Ayush Pratap Singh 3 izinyanga ezidlule

Last reply by Ayush Pratap Singh 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox Browser crashes

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there… (funda kabanzi)

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there anywhere in the Fedora Linux system where I can get some info about why this keep happening?

Asked by scm999 2 izinyanga ezidlule

Answered by scm999 1 inyanga edlule

  • Kusonjululiwe

Specific webpage not displaying in Firefox 81.0, and auto update without permission

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page … (funda kabanzi)

I just noticed a weird problem. First, I had my browser set to tell me about updates but let me decide. However, today when I went to my credit card account, the page would not display properly. In checking the situation I found that I had Firefox 81.0 installed. However, I keep a record of all updates, and the last one I made manually was to 78.0.2 on 7/9/2020. Somehow the setting to do updates automatically was changed. Apparently, I was updated to 81.0 and perhaps other versions without my knowledge. So I don't know when this last update was made.

The problem occurs when I go to chase.com to enter my account. The basic Chase page shows fine. However, when I enter my login credentials, it takes me to a page where I see only a white screen with a blue bar. (see image attached) The rest of the information on that page is missing. I tried disabling all my plugins, and it makes no difference. I called Chase support, and they said they have no known issues on their site. I tried uninstalling 81.0 and reinstalling 78.0.2. However, when I started it, it reported that the profile format had changed, so I could not use that old version without starting over. My profile must have been updated with one of the background updates. I upgraded again to 81.0. All the other financial sites I have tried, and every other website so far, works fine. There seems to be something about the Chase account pages and Firefox 81.0. I know that I accessed these pages over the weekend with no problem, so the update must have occurred after that. The site works fine in Chrome, but I prefer Firefox.

I am concerned both about the automatic updating without my permission, and the seeming display problem with the chase pages and Firefox 81.0. Any help will be appreciated. Thanks.

Asked by Mark Lang 3 izinyanga ezidlule

Answered by Mark Lang 3 izinyanga ezidlule

Error when downloading some files: "Could not be saved because the source file could not be read"

Hi everyone; today I got this error: "Could not be saved because the source file could not be read" when I tried to save a zip archive and it happens also with some video… (funda kabanzi)

Hi everyone; today I got this error: "Could not be saved because the source file could not be read" when I tried to save a zip archive and it happens also with some video files, not with pdfs, photos, excels and docxs. I can download those files from edge with no problem. The problem seems to be associated with my wifi connection because if I try with android hotspot it works. Also my other pc connected to the same wifi and running firefox with windows 10 does not have that problem. I tried rebooting firefox, uninstalling and reinstalling it, installed nightly, did a windows recovery to yesterday, but the problem persist. This morning, before I noticed the problem I used dns jumper to change my dns from google one to opendns but changing again or setting default values doesn't solve.

Asked by Martino 3 izinyanga ezidlule

Last reply by Martino 3 izinyanga ezidlule

Main Facebook page not loading properly, but login page works and it does work in incognito mode.

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when lo… (funda kabanzi)

Hi, upon waking up this morning, found out my facebook is not loading properly. Did try clearing the cache and still issue persist. The login page works fine, but when logged in, its just plain blank. Did try logging in on incognito mode and it works as it should be. Can anyone help?

Asked by verserkis 3 izinyanga ezidlule

Last reply by christopherwhite597 3 izinyanga ezidlule

  • Kusonjululiwe

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (funda kabanzi)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 4 izinyanga ezidlule

Answered by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox Refresh

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that a… (funda kabanzi)

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

Asked by naturepreserve4 4 izinyanga ezidlule

Answered by jscher2000 4 izinyanga ezidlule

Tab crashes whenever I attempt to log into eBay

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, … (funda kabanzi)

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, going back at least six months. I have no problem logging in when using Chrome or Safari, but overall I don't like either of those browsers nearly as much as Firefox. PLEASE PLEASE PLEASE help me figure out why this is happening and let me know how it can be fixed!

Asked by AustinPowers007 3 izinyanga ezidlule

Last reply by AustinPowers007 3 izinyanga ezidlule

Problème d'importation des bookmarks en html

Hello. After a reinstallation of W10, I imported in Firefox the file "bookmarks.html" that I saved before this installation. Usually it works very well, but this time, th… (funda kabanzi)

Hello. After a reinstallation of W10, I imported in Firefox the file "bookmarks.html" that I saved before this installation. Usually it works very well, but this time, there are no more bookmarks in my menu after the import than before ! It looks as there was nothing in my file Bookmarks.html, however I am sure that this file is complete because I verified it in Excel (.csv). What happens ?... Thank you by advance to the community ! Patrick

Asked by patmaub 3 izinyanga ezidlule

Last reply by patmaub 3 izinyanga ezidlule

Control of print margins

When I try to print a document, including from your frequent questions site, the right and left margins are equal to 1 3/4 inches even though on the web site the margins … (funda kabanzi)

When I try to print a document, including from your frequent questions site, the right and left margins are equal to 1 3/4 inches even though on the web site the margins are set at .5 inches. I have tinkered with all the available options but no matter what I do the result is 1 3/4 inch right and left margins.

This also happens when I try to print a document from Vanguard's message center.

How do I resolve this matter

John V.

Asked by johnand.margie 3 izinyanga ezidlule

Last reply by johnand.margie 3 izinyanga ezidlule

  • Kusonjululiwe

Since latest windows update pages load at an extremely slow pace

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the … (funda kabanzi)

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the page is as fast as it should be!

I don't have any antivirus other than windows defender, and disabling it/the windows firewall doesn't fix the issue, so it doesn't seem to be linked to that either, on the online forums such as this one I found it was also common to have issues caused by hardware acceleration, playing with that setting does not help either.

Another friend of mine has the same issue as me since the last update, so I'm assuming it's not something unique to my situation, is this a known issue for which a fix is available? Searching for one has yielded only outdated results.

Thanks a lot!

Asked by antoine.rincent 3 izinyanga ezidlule

Answered by antoine.rincent 3 izinyanga ezidlule

  • Kusonjululiwe

Security protocol error when sending emaila

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a … (funda kabanzi)

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a security protocol that isn't enabled'

Now then, I use exactly the same set up on two other computers but with a older Firefox but all with exactly the same Email versions of an ealier Thunderbird.

Question 1. How the blazes can I stop this error?

Question 2. Why is it that I have to answer Cookie permissions before going to a web site.

Question 3. How the hell do can you turn Google search suggestions off - YES, I have search suggestions disabled! The only sure way is to block them with ADblock - WHY can't it be done in Firefox, paying a sum are they?

EDIT: The link should read-: website-archive.mozilla.org

Dave

Asked by EF80 3 izinyanga ezidlule

Answered by jscher2000 3 izinyanga ezidlule

Logins and passwords still not saved

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are au… (funda kabanzi)

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Asked by steenwinther 3 izinyanga ezidlule

Last reply by steen.winther 2 izinyanga ezidlule

Shrink-to-fit for printing does not work in Firefox 82.0.2

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3… (funda kabanzi)

"Shrink page to fit paper size" does not work printing .pdf files ("Letter" 8-1/2 x 11 paper, or any other size). In the document I am trying to print, only the upper 3/4 of page is printed on full paper page (remainder does not carry over to next page). Width is correct. Full page will print if 80% reduction is chosen, but reduction is not in same proportion as paper page. Windows 7. Firefox 82.0.2. Read numerous articles and posts. Nothing works. Printer is Brother HL-2270DW connected via USB. Using about:config > print :

    print.printer_HL-2270DW_USB.print_paper_data    The value is "1"  
    print.printer_HL-2270DW_USB.print_shrink_to_fit     The value is "true"  
    scaling is .8  (tired 1.0 without success)

All other "print" keys are as described in numerous Google items on this topic. Right now I can only save the document as a .pdf, and then open in in Adobe DC that is installed on same computer. Document prints correctly. This is a pain. I read in one Google post that starting with version around 55 Firefox no longer uses Adobe plug-in for pdf files, but switched to its own plug-in - it is clumsy, and as in this situation it does not work. PLEASE go back to using Adobe plug-in.

Asked by hcole-pe 2 izinyanga ezidlule

Last reply by jscher2000 2 izinyanga ezidlule

  • Kusonjululiwe

firefox showing playing media next to windows volume meter

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys.… (funda kabanzi)

just yesterday i noticed that when i had any audio playing in firefox, the title shows up next to the volume meter when adjusting my computer's volume with keyboard keys. spotify used to do this when i used to use it and it was a pain to disable it. how do i disable it in firefox

Asked by muskratwaltz 5 izinyanga ezidlule

Answered by TyDraniu 5 izinyanga ezidlule