Thunderbird keeps randomly opening new windows when I have multiple tabs open

For some reason, whenever I have multiple tabs open in Thunderbird, it will seemingly randomly open a new window, interrupting whatever I'm doing. What seems to happen is… (funda kabanzi)

For some reason, whenever I have multiple tabs open in Thunderbird, it will seemingly randomly open a new window, interrupting whatever I'm doing. What seems to happen is that the new window will contain the tab I was working with (address book, settings, etc.) and a tab for my mail, but that mail tab will have switched to a different mailbox. And then the new window that opened behind the other one will have a tab for my mail focusing on whichever mailbox was selected before.

This is driving me absolutely crazy! It keeps interrupting what I'm doing and makes me anxious to do anything in any tabs in Thunderbird. I need to fix it!

Any idea why this is happening and what I can do to stop it?

Asked by brian79 1 usuku oludlule

Last reply by brian79 8 amahora adlule

Get Message Sent mailbox doesn't exist

Hi, IMAP Mail. My Domain Host sent out an e mail to update the server settings. I did it on one machine and immediately got this error. I went back to the old settings an… (funda kabanzi)

Hi, IMAP Mail. My Domain Host sent out an e mail to update the server settings. I did it on one machine and immediately got this error. I went back to the old settings and things worked as they should. After about 5 hours with the online chat help and having added 4 CNAME records at their request things were still the same. They then said I need to pay $60 for a third party vendor to log onto my machine and find the issue. This point really got my back up. I added a new account using the all new settings and this one saves by default in the Local Folders. I added the account details to my works e mail which is in Outlook by company policy and it runs well with the settings they Domain Host provided. I have other machines still running the older settings that also seem to run just fine. I have tried to point the save location to the sent mail folder under the account that's having trouble and still it says no box yet when checking properties I see it has a server address. That is imap://****%40****.com@netsol-imap-oxcs.hostingplatform.com/INBOX/Sent The * are inserted by me to cover my e mail address. Thanks in advance for any help you can offer.

Asked by bgos 1 usuku oludlule

Last reply by bgos 28 imizuzu edlule

pop error with gmail

Running Tbird with Gmail and getting pop error was using imap ,but suddenly get an error message tend to think it is a google error on the latest tbird verion for linux… (funda kabanzi)

Running Tbird with Gmail and getting pop error was using imap ,but suddenly get an error message tend to think it is a google error on the latest tbird verion for linux mint 64 bit

Asked by igholmes 22 amahora adlule

Last reply by igholmes 46 imizuzu edlule

password manager with Web Component

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatic… (funda kabanzi)

seems Firefox password manager is not compatible with Web Component very well. it will not prompt options from password manager on username field(Web Component) automatically. While I can enable it from right click and select "Use Saved Password" context.

is there way to trigger password manager show up the options when user click into the field automatically?

Asked by jon.qiao 1 usuku oludlule

Last reply by jon.qiao 6 amahora adlule

unable to obtain 2fa when logging in to navy federal credit union account

When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data wit… (funda kabanzi)

When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data with no joy. I am able to login using Edge.

Asked by airwilly 2 ezinsukwini ezidlule

Last reply by airwilly 13 amahora adlule

Still can not stream fox news with Firefox, yet Chrome works great.

Still can not stream fox news, and Chrome still is working great streaming Fox News... Streaming starts and stops, rewinds to scenes previously displayed, jumps to new … (funda kabanzi)

Still can not stream fox news, and Chrome still is working great streaming Fox News...

Streaming starts and stops, rewinds to scenes previously displayed, jumps to new timelines,

then comes up with a window saying ,,, Looks like a loading issue, try again later,,,,,

well I have been "trying again" for six months....

I have reported this several times  !

I am using Firefox on a Linux Mint system

I am almost ready to switch to Chrome as you all don't seem to pay attention to problems !!!

Asked by anne82 1 usuku oludlule

Last reply by anne82 14 amahora adlule

Lost folders

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I … (funda kabanzi)

I re-installed Thunderbird today but did not save the local folders before I did so. The local folders have all disappeared and I have searched high and low for them. I have used all the old profiles, but that does not bring them back. I can get the old emails, but just not the folders. I did think that I found some, but those folders were empty. Does Thunderbird delete these folders when you re-install? This is really upsetting, as I needed the folders. I looked for deleted folders and restored them, but that did not help. Any suggestions would be gratefully received. Thank you.

Asked by inchviewhouse 1 usuku oludlule

Last reply by inchviewhouse 14 amahora adlule

Comcast authentication failures - TB inoperable (Outlook works)

Hello all. Sorry for this long posting. Sometime last winter, Comcast had a system security issue, forcing all users to change their passwords. As it turns out, they appa… (funda kabanzi)

Hello all. Sorry for this long posting. Sometime last winter, Comcast had a system security issue, forcing all users to change their passwords. As it turns out, they apparently changed their method of authentication, but didn't inform users of settings changes. Basically, their system requires a "Primary" email account for account maintenance, then secondary users can be added and maintained. Some background details that probably don't apply to this issue, but I moved out of the Comcast service area 6 years ago, but was able to maintain my email account(s) as long as they're in use. I was able to change my Primary password, but was locked out of making changes to the secondary accounts. I also get the message, "This account is no longer active.", but it still is. At that time, all my accounts continued to work.

In any case, TB has worked without issues for years on both my Comcast and Gmail accounts (Gmail still works fine) up until the Comcast security issue. A few weeks ago, Comcast stopped working, asking to reenter my password, but re-entering it did not work. I eventually talked to Comcast email tech support (lol, after about 20 minutes of navigating their phone system). I was told that I should DELETE my (primary) email account and then recreate it. I did that, but in that process, I lost all my message rules (but I eventually retrieved a backup version of "msgFilterRules.dat".

In that process of re-creating my account, the Authentication method was changed from "Normal Password" to "OAuth2" (same used with Gmail). With that change, I no longer get an "Enter a new password" message, to "Unable to connect" (see attached image). I also get an "Authentication failure" message, and an occasional "My IP address has been temporary blacklisted", probably of my multiple attempts to re-connect. I should note that Comcast email still works from my Android Samsung S22 email app. See my current TB Server Settings in the attached image.

Well after many fruitless hours, on a whim, I opened my old and trusty Outlook (Office) 2007 (that I've never used for email), and with their settings with the same ''Port numbers, but slightly different "Encryption" (Connection security) settings, Outlook works! The difference between Outlook is that Outlook only uses SSL, whereas TB uses SSL/TLS (no option for SSL alone).

So, herein lies the problem. I WANT to keep using TB for my Comcast accounts, but I'm locked out (NO sending or receiving). I could just use Outlook, BUT I loose all my rules (moving incoming emails to their respective folders. As expected, Outlook uses a proprietary binary rules file format (rwz) which is unreadable and uneditable. From my research, their are no filter programs or file structure descriptions for the Outlook rules file.

I can use Xfinity's (Comcast) web based email client, but again, NO RULES possible (after 20+ years of use, I have almost 200 email sources that use my primary Comcast email address). I tried over time to migrate new sources to my Gmail accounts, but not my existing ones. I fear however that this is an internal TB issue, that has no easy solution, if at all.

So, I asking you to please help me resolve this issue. It would be gratefully appreciated.

Thanks, Bill

P.S. After talking to Comcast the last time, they essentially said that they won't support TB, and it's not their problem to fix.

Asked by willy6560 2 ezinsukwini ezidlule

Last reply by willy6560 15 amahora adlule

When composing an email, the line spacing is too small

I'm trying out Thunderbird on macOS, and one annoying problem that I can't find a solution to is that the line spacing in the window for composing emails is too small. (S… (funda kabanzi)

I'm trying out Thunderbird on macOS, and one annoying problem that I can't find a solution to is that the line spacing in the window for composing emails is too small. (See the attached image.)

I currently have the font set to Helvetica, which is my preferred font. Other fonts work a little bit better, but they all have this problem to some degree. I can't find any settings in Thunderbird to adjust anything about the font used when composing emails, other than the font family and size.

Is there any way to fix this?

Asked by brian79 4 ezinsukwini ezidlule

Last reply by brian79 16 amahora adlule

Backup Local folders

I want to ensure I have my local folders on my seperate Data HDD; D:Drive. My weekly backup, using Macrium software, setup runs a backup of the D: drive to my onsite back… (funda kabanzi)

I want to ensure I have my local folders on my seperate Data HDD; D:Drive. My weekly backup, using Macrium software, setup runs a backup of the D: drive to my onsite backup HDD; G: drive.

I have looked and found that C:\Users\XXXXX\AppData\Roaming\Thunderbird\Profiles\23h3lpqw.default-release\Mail\Local Folders\file "Local Folders - Copy.sbd" was copied on 26th February 2024. But not since

How do I tell where local folders are stored on my Windows 11 PC.

Can I setup Thunderbird so that Local Folders are located on my D: Drive so that they automatically take part in my weekly onsite backup?

Any advice please?

Asked by athegn 22 amahora adlule

Last reply by athegn 18 amahora adlule

Emails and passwords have been deleted. PLEASE HELP ASAP!

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POS… (funda kabanzi)

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU.

Asked by FIRE BALL 1 usuku oludlule

Last reply by FIRE BALL 19 amahora adlule

Firefox Homepage Configurations reset after login

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settin… (funda kabanzi)

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settings.

And I doing something wrong? I install, make a few basic config changes in Firefox to match what I want, then I sign in, and poof: i lose my homepage on ALL my active sign-ins.

    • Fix Title Type-o: O to o

Asked by scorc.one 1 usuku oludlule

Last reply by scorc.one 19 amahora adlule

Unable to view streams/YouTube quality issues

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show… (funda kabanzi)

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show streams), and I have encountered a new issue where YouTube allows only 360p on videos. I have used the HTML5 Video Capability Test and seem to have an issue in that department (images attached). Even in troubleshooting mode, the issue persists. Any help is appreciated.

Asked by zephyrvalkyrie 4 ezinsukwini ezidlule

Last reply by zephyrvalkyrie 19 amahora adlule

High processor usage with main window closed on Mac

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I clos… (funda kabanzi)

I have an iMac (Core 2 Duo) running Thunderbird 115.8.1 on Mac OS X 10.13 High Sierra. Thunderbird works fine when I'm actively using it. The problem arises when I close the window and switch to a different app. If I let Thunderbird run in the background for a while, the processor gauge (iStat Menus) will indicate that Thunderbird is using more than 100%, typically about 120-130% cpu usage. As soon as I switch back to Thunderbird (click on it in the Dock), the processor usage drops way down to normal (about 2%) and will stay that way as long as Thunderbird stays in the foreground as the active app. If I close the window and switch to the Finder or Firefox, Thunderbird will eventually start overusing the CPU again. It doesn't happen immediately... probably about 20-30 minutes of being idle in the background.

I've got Thunderbird set up to check one Gmail account. Nothing else. I used to have a different email account, but removed it.

Checking the logs in Console hasn't been helpful thus far. High Sierra seems to flood the logs with unrelated information.

I've noticed this issue for several revisions. I kept hoping that the next update would fix things. No such luck as of 115.8.1. Anyone have ideas how to fix this?

Edit 2024-03-14: I changed the subject to indicate that the problem occurs when the window is closed. It has nothing to do with being in the background vs. foreground.

Asked by John Gilbert 6 ezinsukwini ezidlule

Last reply by John Gilbert 21 amahora adlule

Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (funda kabanzi)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 2 ezinsukwini ezidlule

Last reply by gordon_dlm 21 amahora adlule

notification about new message

I am having a problem with Thunderbird version 115.8.1 (64-bit). I use a message filter to sort messages into specific folders. When I receive messages, I do not see a no… (funda kabanzi)

I am having a problem with Thunderbird version 115.8.1 (64-bit). I use a message filter to sort messages into specific folders. When I receive messages, I do not see a notification near the clock in Windows. The corresponding menu item in Thunderbird settings is enabled. However, a new message mark appears and disappears on the Thunderbird icon, and the notification sound plays.

Here are some additional details:

I am not sure what else to try. Can you please help me?

Asked by ВРР 3 ezinsukwini ezidlule

Last reply by ВРР 1 usuku oludlule

Password Not Synching on Mobile

So I recently switched my mobile browser to firefox, but I can't get the passwords to synch completely. Settings on desktop and mobile firefox both have password synch e… (funda kabanzi)

So I recently switched my mobile browser to firefox, but I can't get the passwords to synch completely.

Settings on desktop and mobile firefox both have password synch enbled. But the saved passwords I can access on mobile is significantly lower than the passwords I have on desktop.

I'm not too sure if this is related but more than half or majority of my desktop firefox passwords were imported from chrome. I'm not too sure if the passwords that are not synching to mobile, if they were the ones imported from chrome. I switched from firefox to chrome to firefox again so it's hard to tell.

Asked by Carolyn 1 usuku oludlule

Last reply by Carolyn 1 usuku oludlule

Linux: Unable to grab a tab from a non-focused window

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Fire… (funda kabanzi)

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Firefox window B to window A, I have to click first the window. I can't just intuitively drag the tab from a non-active window, because it will get ignored. It will just activate the window, ignoring the drag.

Firefox for Linux, running on Nobara KDE latest desktop. Confirmed also on KDE Neon latest desktop.

Asked by Jon 4 ezinsukwini ezidlule

Last reply by Jon 1 usuku oludlule

Difficulty importing bookmarks into Firefox for Android using an html file.

I have two questions. 1. Can I import bookmarks into Firefox for Android using an html file? 2. Is the following article correct for Firefox for Android? https://sup… (funda kabanzi)

I have two questions.

1. Can I import bookmarks into Firefox for Android using an html file?

2. Is the following article correct for Firefox for Android?

https://support.mozilla.org/en-US/kb/import-bookmarks-html-file

I have Fx 123 for Android. I expected to see "Manage Bookmarks" at the bottom of the bookmarks menu like what is found in one of the article's screenshots. However, "Manage Bookmarks" doesn't appear.

Thank you for your time.

Asked by eat_food 3 ezinsukwini ezidlule

Last reply by eat_food 1 usuku oludlule