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about opening word files(*.doc)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox … (funda kabanzi)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox browser?

Asked by 1346942613 2 ezinsukwini ezidlule

Last reply by 1346942613 2 ezinsukwini ezidlule

Allow Pop-Ups for specific pages on Firefox Mobile

When using Firefox mobile, by default the browser blocks (or tries to block) all pop ups from any site. When this happens on the desktop browser, we have the ability to … (funda kabanzi)

When using Firefox mobile, by default the browser blocks (or tries to block) all pop ups from any site. When this happens on the desktop browser, we have the ability to add that website to a whitelist, thus allowing pop ups to come thru for that specific page. This is not possible on mobile, however. When a page attempts to launch a pop up, two dialogue boxes appear, the first saying:

"This page at 'hyperlink' says: Pop-up blocker is enabled! Please add this site to your exception list."

yet the option to add the page is not present. The second dialogue box the appears, stating:

"Prevent this site from opening a pop-up window?" followed by the hyper link and two buttons, one for allow, and one for deny.

But, clicking "allow" doesn't actually allow or change anything. The page still won't pop-up and further, I can't even copy the displayed hyperlink so that I can paste it in the browser myself. This is extremely frustrating and has prevented me from being able to complete a number of tasks, such as logging into sites using social media accounts and using Paypal's one click check out. Please, either give us the ability to whitelist pages via mobile, or make the "allow" button function properly.

Asked by gabe.cox1 6 ezinsukwini ezidlule

Last reply by gabe.cox1 19 amahora adlule

Tabs are constantly crashing

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hard… (funda kabanzi)

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Asked by alifreeman93 4 ezinsukwini ezidlule

Last reply by alifreeman93 3 ezinsukwini ezidlule

firefox crash report

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 87.0.0.7747 Application Timestamp: 60533c0c Fault Module Name: ntdll.dll… (funda kabanzi)

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 87.0.0.7747 Application Timestamp: 60533c0c Fault Module Name: ntdll.dll Fault Module Version: 10.0.19041.844 Fault Module Timestamp: 60a6ca36 Exception Code: c0000005 Exception Offset: 0000000000026340 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 8192 Additional Information 1: 76ae Additional Information 2: 76ae09ab384d11705a8f95ab63e1ae81 Additional Information 3: 7efe Additional Information 4: 7efe7abf6252c1255c7d9bbb065045b0

Asked by boxyalin 6 ezinsukwini ezidlule

Last reply by boxyalin 6 ezinsukwini ezidlule

Page source is sometimes incomplete

Here's how I discovered this issue. PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found th… (funda kabanzi)

Here's how I discovered this issue.

PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found that this page's "Next" button works correctly (that is, it loads the page on which the user would then indicate the amount to be transferred) on Firefox 40.0.2, but it works incorrectly (that is, it only underlines the word "Next" and does not load a new page) on Firefox 52.9.0 and Firefox 87.0.2. (My internet access in each case is dialup.)

After pursuing various leads on the possible cause, it occurred to me to inspect the page source for the "withdraw" page for each of those versions of Firefox. And I discovered that the page source displayed by Firefox 40.0.2 contained content that was absent from the page source displayed by either of the other two Firefox versions. Some of this content appeared to define a function that returns content to the server when "Next" was clicked. If true, this could certainly account for why clicking the button didn't do what it should.

I noticed that the page source uses as many as 12 nested levels of <div>-</div> elements, which seems counter to the advice I read at an HTML standards page (at whatwg.org). But I don't know whether this could be a factor in the behavior I described.

I've copied the page source for each Firefox version and pasted them into text files, but I wasn't sure it would be appropriate to post them publicly. I would be glad to provide them offline.

Thanks for any help or suggestions.

Asked by dhlevin 6 ezinsukwini ezidlule

Last reply by dhlevin 5 ezinsukwini ezidlule

Firefox won't work Win10 Pro

Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with lat… (funda kabanzi)

Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with latest updates.


Have submitted a million of the crash reports.

Asked by ateel7 1 usuku oludlule

Last reply by ateel7 1 usuku oludlule

corrupted profile

Using Windows 10. After Thunderbird updated to 78.X it did not find my e-mail accounts (I was using 2) and it did not find my calender (lightning was working fine before)… (funda kabanzi)

Using Windows 10. After Thunderbird updated to 78.X it did not find my e-mail accounts (I was using 2) and it did not find my calender (lightning was working fine before). My address book is present. My profile folder is 10.7GB large, so I think the mails are there somewhere, but in no way can I make TB see them. I made a new profile and linked my profile folder to it: nothing happens. I copy-pasted it to a new profile folder: same thing. I did unhide the complete profile folder: no change... HELP!

Asked by j.aldenhoven1 3 ezinsukwini ezidlule

Last reply by j.aldenhoven1 3 ezinsukwini ezidlule

''Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.''

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. … (funda kabanzi)

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. I have suddenly begun to get the subject error message (Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.) in Firefox, whenever I try to open an email web link from within Thunderbird. Until a few days ago, the email web link always opened up in a new Firefox browser tab.

If I change the default browser to something else, the email web link opens in a new tab in that browser.

I have tried every solution that has been recommended in this support forum to no avail. The error pops up even when Firefox has been started in safe mode. I have created new profiles to no avail. I have even gone so far as to totally uninstall Firefox, then manually rename all of the Firefox directories in my user profile and then install a clean version of Firefox. So far, I have not been able to get rid of the problem.

Any suggestions would be appreciated.

Asked by gczerw 1 usuku oludlule

Last reply by gczerw 17 amahora adlule

Uploading on Google Drive, 2x slow in firefox compared to other browsers.

Hi, I'm a student and I am not tech savvy. Not so literate about codes and customization, but I can understand and follow instructions for those who can help me. I've rec… (funda kabanzi)

Hi, I'm a student and I am not tech savvy. Not so literate about codes and customization, but I can understand and follow instructions for those who can help me.

I've recently move to firefox from chrome few days ago. And I noticed that when I'm uploading some of our video lectures in google drive / google classroom, it is very slow. So I tried using my laptop's microsoft edge browser, and it is 2-3x faster there.

What could be wrong?

Asked by rhonearevyn.roque 5 ezinsukwini ezidlule

Last reply by rhonearevyn.roque 4 ezinsukwini ezidlule

YouTube and random no sound, Raspberry Pi

Raspberry Pi 4B Raspberry Pi OS -- Fully updated OS. Firefox 78.9.0esr (32-bit) -- Latest and greatest for Raspberry Pi OS. Some videos I am getting no sound. I try the … (funda kabanzi)

Raspberry Pi 4B Raspberry Pi OS -- Fully updated OS. Firefox 78.9.0esr (32-bit) -- Latest and greatest for Raspberry Pi OS.

Some videos I am getting no sound. I try the effected videos in Chromium for Raspberry Pi OS and it works fine. I read about a possible fix and tried disabling hardware acceleration with no effect. I also blew out all the cookies,. history and stored site data. Each attempt closing and reopening Firefox. Same thing on the same videos, no sound in Firefox but fine in Chromium.

Any tips or pointers?

Asked by Tabatchnick 3 ezinsukwini ezidlule

Last reply by Tabatchnick 2 ezinsukwini ezidlule

Replying to HTML email: text and background color settings not working properly

As installed, TB would automatically choose a contrasting color for text when replying to an email with a dark or light background. But at some point I changed the text c… (funda kabanzi)

As installed, TB would automatically choose a contrasting color for text when replying to an email with a dark or light background. But at some point I changed the text color for a given email. After that I am unable to restore the default behavior no matter what I do. I have gone through all the settings that pertain to text and background color and even after setting them all to the default it still doesn't work.

For example, now when I try to reply to an HTML email that has a white background, TB is defaulting to white text, which of course renders the text invisible. Using the compose toolbar I manually select black text and make it the default, but as soon as I type the first character, it switches itself back to white on white.

At the moment, the only way I can reply to an HTML email with a white background is to select the invisible text after the fact and change it to black. Not very practical.

Asked by biz10 18 amahora adlule

Last reply by biz10 6 amahora adlule

Firefox works poorly on phone with 2GB of memory

I'm running version 87.0.0-rc.1 on my phone (Galaxy J7, android version 9). It has 2GB of memory and 16 GB of storage. I'm running AdGuard adblocker add-on, but same issu… (funda kabanzi)

I'm running version 87.0.0-rc.1 on my phone (Galaxy J7, android version 9). It has 2GB of memory and 16 GB of storage. I'm running AdGuard adblocker add-on, but same issues without that add-on.

I find that Firefox crashes moderately often when showing videos. I ran this one in full-screen mode, and it crashed before it cycled through 10 times.

https://www.google.com/url?q=https://twitter.com/LilySimpson1312/status/1376500968141979653&sa=D&source=hangouts&ust=1618277028064000&usg=AFQjCNFcfUYRMQ4H67yZQM5zHkrXAu_FXw

Also, I find it highly frustrating that when I tap my Android home button while on a web page, and then go immediately back to Firefox, the web page I was viewing does a full refresh, which often requires me to log in again (private viewing). Example web page that refreshes is:

https://getpocket.com/explore?src=ff_android&cdn=0

It seems to me that these both may be related to internal Firefox memory management issues. I have an old phone running Android 7 that has 2.5GB of memory, and it does not seem to have these issues, and it has far fewer other apps running on it.

Asked by peter404 5 ezinsukwini ezidlule

Last reply by peter404 1 usuku oludlule

Media keys captured by Firefox

Hi, For a couple weeks now, whenever Firefox is open, I can't control other software with the keyboard media keys. I had fixed the problem before by setting the flag medi… (funda kabanzi)

Hi, For a couple weeks now, whenever Firefox is open, I can't control other software with the keyboard media keys. I had fixed the problem before by setting the flag media.hardwaremediakeys.enabled to false, which worked for a while. But now it doesn't. I also tried setting dom.media.mediasession.enabled to false, and all 4 combinatios of the 2 flags. Firefox keeps capturing media keys. Tried disabling every addon shortcut too, as some other webpage recommended.

Note that it happens even if there's nothing in firefox, ie 1 tab on the "home" screen. Close Firefox and Spotify starts responding. Open Firefox and it stops working.

Using Firefox v87.0

Asked by gorigori95 2 ezinsukwini ezidlule

Last reply by gorigori95 2 ezinsukwini ezidlule

TB doesnt get to mailbox after MS patch day

Win X was installing the latest patches today (patchday) Rebooted, started TB and didn't get into the inbox. TB asking for pwd and that's it. Tabs of Mailbox and Add-Ons … (funda kabanzi)

Win X was installing the latest patches today (patchday)

Rebooted, started TB and didn't get into the inbox. TB asking for pwd and that's it. Tabs of Mailbox and Add-Ons Manager are showing the turning circle (don't know what's the name of this). I can see the subjects of the older messages in the preview, but can't highlight one of them. TB Menu is visible but not accessible. Can't open it.

Had the same issue when updating to 78.9.1. Fixed it by reinstalling 78.8.1, latest working release for me.

But now, reinstalling the old version doesn't help anymore. Not even 78.7.1

Thanks a lot for your quick help and your ideas!

Asked by g-mobile 2 ezinsukwini ezidlule

Last reply by g-mobile 11 amahora adlule