Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

There is a Microsoft 365 ad completely blocking out my emails, no way to delete it

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting a… (funda kabanzi)

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

Asked by cherikl 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

Camera missing from input device lists - including Mozilla "Troubleshooting information" page

I was live streaming last night, and the page started acting up, so I refreshed it, and my camera disappeared. I went to my stream settings, and there were no cameras av… (funda kabanzi)

I was live streaming last night, and the page started acting up, so I refreshed it, and my camera disappeared.

I went to my stream settings, and there were no cameras available (I have 3 running and available always).

I went to my permissions page, and all permissions were enabled. After finding a troubleshooting page that showed me how to get to Firefox's "Troubleshooting information" to see all Input Devices, and there were no cameras. Screenshot attached. (Funny, because the "C920 Webcam microphone" was listed, but not the camera)

When I reboot/refresh Mozilla, I AM able to see and select a webcam, but only upon initial startup. If I refresh the page, or open a new streaming page, all cameras disappear again. This is not a long-term work-around, as refreshing FF clears my cookies/cache and I have to spend 30 minutes setting my stream pages up from scratch.

Any ideas what could cause this, and if there are any other troubleshooting steps worth trying?

Asked by vkmediallcnv 1 isonto elidlule

Syncing deleted emails between Thunderbird Android and desktop versions

I have Thunderbird for Android installed on my phone, and Thunderbird Desktop on my laptop. When I delete an email on my phone, the deletion does not then occur automatic… (funda kabanzi)

I have Thunderbird for Android installed on my phone, and Thunderbird Desktop on my laptop. When I delete an email on my phone, the deletion does not then occur automatically on the desktop version. How can I sync deletions?

Note:

  • I'm using an Outlook account.
  • Even if I restart the app on my phone or pull down to refresh my inbox, the deletion does not occur on my phone.
  • Conversely, if I delete an email on my laptop, then the deletion will occur on my phone (after refreshing it).

Asked by thunderbirds_are_go 1 isonto elidlule

Broken Responsive View Mode sensor scroll

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to descri… (funda kabanzi)

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

Asked by priceoffs 1 isonto elidlule

Last reply by markwarner22 1 isonto elidlule

  • Okugcinwe kunqolobane

babbel responses truncated

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad… (funda kabanzi)

three weeks ago the Babbel playback gave me all shortened responses. Like I would hear "respon" instead of response. I switched over to Microsoft Edge. After first bad response all subsequent responses were normal--fully sounded.

Asked by millay24 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

Konstig text

Om jag går in på sidan för att boka Padel blir texten nästan oläsbar. Gäller bara den sidan, på alla andra sidor fungerar det utmärkt. Padelsidan fungerar utmärkt i Chrom… (funda kabanzi)

Om jag går in på sidan för att boka Padel blir texten nästan oläsbar. Gäller bara den sidan, på alla andra sidor fungerar det utmärkt. Padelsidan fungerar utmärkt i Chrome och Edge. Jag har en ny dator men det ska inte ha någon betydelse. M V H /Stig Ove, stigove.nilsson@gmail.com

Asked by Stig Ove Nilsson 1 isonto elidlule

Generally slow browsing on sites like youtube, twitch, and amazon

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback f… (funda kabanzi)

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback frequently. I have a 7800 X3D CPU, 32 GB of DDR5, and gigabit Ethernet so its not a problem with outdated hardware. I also reinstalled the newest drivers twice, updated my bios, updated Windows, and reset my router so I'm not really sure whats causing the problem. I tested twitch and youtube on Edge and the issues are kinda there but considerably better. I was having similar issues on youtube several months ago when I was using opera, so I switched to firefox and it seemed to fix the problem until now.

Asked by dy9lan9 2 emasontweni adlule

Last reply by Crismac 2 emasontweni adlule

Oct .29 update

Since yesterday I cannot get into Google drive and am getting this message PR-END-OF-FILE-ERROR. This follows an update of Firefox. I've been able to do some work arounds… (funda kabanzi)

Since yesterday I cannot get into Google drive and am getting this message PR-END-OF-FILE-ERROR. This follows an update of Firefox. I've been able to do some work arounds to be able to do my work, but that is increasing the time to do what I need to do. I hope someone can help. I don't want to click buttons and maake things worse.

Asked by Janet Czubaj 2 emasontweni adlule

Telemetry upload enabled despite checkboxes unchecked in settings

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and uploa… (funda kabanzi)

Telemetry upload is enabled even though all the checkboxes are de-selected in about:preferences. about:telemetry shows: Telemetry is collecting pre-release data and upload is enabled. I have all the telemetry prefs set to false as well.

``` 33 matches for "telemetry" in buffer: prefs.js

    37:user_pref("app.update.lastUpdateTime.telemetry_modules_ping", 1730229397);
    38:user_pref("app.update.lastUpdateTime.telemetry_untrustedmodules_ping", 1730236546);
   105:user_pref("browser.newtabpage.activity-stream.feeds.telemetry", false);
   113:user_pref("browser.newtabpage.activity-stream.telemetry", false);
   114:user_pref("browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint", "\"\"");
   115:user_pref("browser.newtabpage.activity-stream.telemetry.ut.events", false);
   122:user_pref("browser.ping-centre.telemetry", false);
   143:user_pref("browser.search.serpEventTelemetryCategorization.enabled", false);
   144:user_pref("browser.search.serpEventTelemetryCategorization.regionEnabled", false);
   262:user_pref("dom.security.unexpected_system_load_telemetry_enabled", false);
   368:user_pref("identity.fxaccounts.telemetry.clientAssociationPing.enabled", false);
   440:user_pref("network.trr.confirmation_telemetry_enabled", false);
   656:user_pref("security.app_menu.recordEventTelemetry", false);
   658:user_pref("security.certerrors.recordEventTelemetry", false);
   667:user_pref("security.protectionspopup.recordEventTelemetry", false);
   721:user_pref("services.settings.main.search-telemetry-v2.last_check", 1730311022);
   722:user_pref("services.settings.main.search-telemetry.last_check", 1730311022);
   770:user_pref("toolkit.telemetry.bhrPing.enabled", false);
   771:user_pref("toolkit.telemetry.cachedClientID", "c0ffeec0-ffee-c0ff-eec0-ffeec0ffeec0");
   772:user_pref("toolkit.telemetry.cachedProfileGroupID", "decafdec-afde-cafd-ecaf-decafdecafde");
   773:user_pref("toolkit.telemetry.coverage.opt-out", true);
   774:user_pref("toolkit.telemetry.enabled", false);
   775:user_pref("toolkit.telemetry.firstShutdownPing.enabled", false);
   776:user_pref("toolkit.telemetry.newProfilePing.enabled", false);
   777:user_pref("toolkit.telemetry.pioneer-new-studies-available", false);
   778:user_pref("toolkit.telemetry.previousBuildID", "20241030093012");
   779:user_pref("toolkit.telemetry.reportingpolicy.firstRun", false);
   780:user_pref("toolkit.telemetry.server", "");
   781:user_pref("toolkit.telemetry.server_owner", "");
   782:user_pref("toolkit.telemetry.shutdownPingSender.enabled", false);
   783:user_pref("toolkit.telemetry.unified", false);
   784:user_pref("toolkit.telemetry.updatePing.enabled", false);
   785:user_pref("toolkit.telemetry.user_characteristics_ping.opt-out", true);

```

My console is stuffed with errors of firefox trying and failing to send telemetry pings.

Example:

``` 1730311093388 Toolkit.Telemetry ERROR TelemetrySend::sendPersistedPings - failed to send ping 8027b811-0e4d-4917-b524-035d350494bd: SyntaxError: XMLHttpRequest.open: '/submit/telemetry/8027b811-0e4d-4917-b524-035d350494bd/event/Firefox/134.0a1/nightly/20241030093012?v=4' is not a valid URL. Stack trace: open()@resource://gre/modules/ServiceRequest.sys.mjs:127 _doPingRequest()@resource://gre/modules/TelemetrySend.sys.mjs:1339 _doPing()@resource://gre/modules/TelemetrySend.sys.mjs:1568 _sendPersistedPings/<()@resource://gre/modules/TelemetrySend.sys.mjs:1244 Log.sys.mjs:722

   append resource://gre/modules/Log.sys.mjs:722
   log resource://gre/modules/Log.sys.mjs:376
   log resource://gre/modules/Log.sys.mjs:505
   error resource://gre/modules/Log.sys.mjs:384
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1246
   (Async: promise callback)
   _sendPersistedPings resource://gre/modules/TelemetrySend.sys.mjs:1245
   sendPings resource://gre/modules/TelemetrySend.sys.mjs:1205
   _doSendTask resource://gre/modules/TelemetrySend.sys.mjs:615
   InterpretGeneratorResume self-hosted:1413
   AsyncFunctionNext self-hosted:800

```

Dozens of these accumulated very quickly.

Asked by virtualdemise 2 emasontweni adlule

Can Reader View show an article dateline?

Using Firefox Reader View on news articles displays the site's domain, headline, byline, reading time, and article body, but weirdly, no dateline (which imo is way more i… (funda kabanzi)

Using Firefox Reader View on news articles displays the site's domain, headline, byline, reading time, and article body, but weirdly, no dateline (which imo is way more important than reading time.)

Is that intentional? Can it be changed?

Asked by Idok 2 emasontweni adlule

  • Okugcinwe kunqolobane

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (funda kabanzi)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

Asked by rnewton43 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

Flickr.com will not display properly.

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef4… (funda kabanzi)

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

Asked by randyrohr 2 emasontweni adlule

Last reply by Agent virtuel 2 emasontweni adlule

  • Okugcinwe kunqolobane

How do I let Google Translate to use my microphone?

I am trying to let Google Translate use my microphone. I haven't gotten a pop-up asking for it to use my microphone, and I've looked in settings on the site permissions p… (funda kabanzi)

I am trying to let Google Translate use my microphone. I haven't gotten a pop-up asking for it to use my microphone, and I've looked in settings on the site permissions panel and it isn't coming up. I have other sites, even other sites from Google, allowed to use my microphone. How do I let Google Translate to use my microphone?

Asked by unreformedchangeling 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmark company Logos

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "gl… (funda kabanzi)

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "globe" logo. How can I get back all the individual logos? Thanks, Len

Asked by expilot3 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Synced over my Backups, Now all my Bookmarks and Passwords are gone

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Fi… (funda kabanzi)

So I reformatted my computer today, but the process allowed me to keep all my personal files. I had made a backup in my appdata for all my passwords and bookmarks like Firefox allows when you're in Manage Passwords or Manage Bookmarks. After the formatting, I sign into my Firefox account, and it Syncs almost immediately. When I go into my appdata, the profile has been overwritten by the new sync, meaning all my passwords and bookmarks are now no longer available. Is there legitimately anything I can do??

Asked by renunez0101 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (funda kabanzi)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

Asked by rcmann10 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

Browsing various business sites.

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK… (funda kabanzi)

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK screen and key board is locked up. To escape I do a Ctrl,Alt,Delete. This has been going on for some 5 to 6 months. When i contacted my bank they sugggested using another browser. There are other problems which have crept up, but I get around by using Google.

Asked by Jim Vogel 3 emasontweni adlule

Last reply by markwarner22 3 emasontweni adlule