Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Changing credit card information

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment inform… (funda kabanzi)

You have notified me that you are not receiving credit card payments, but you don't give me access to your billing and payment screen(s). I can't change my payment information if I can't location the right screen. [email removed from public]

Asked by griffonv 3 izinyanga ezidlule

Last reply by Chris Ilias 2 izinyanga ezidlule

Unable to Access Washington Post

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for… (funda kabanzi)

I can no longer access The Washington Post using Firefox even though I have a subscription. The website pops up for a minute and then disappears. I have done a search for help with this problem, but I've not found a solution. This doesn't happen with any other site. Any suggestions for how to remedy this problem?

Asked by diane.franklin 2 izinyanga ezidlule

Last reply by FredMcD 2 izinyanga ezidlule

Passwords will not save in Firefox 99.0.1

I just upgraded to Firefox 99.0.1 on my Macbook Pro. Since then, nothing but trouble. Nothing will sync, none of my passwords are saving. I turned on sync, it says it is … (funda kabanzi)

I just upgraded to Firefox 99.0.1 on my Macbook Pro. Since then, nothing but trouble. Nothing will sync, none of my passwords are saving. I turned on sync, it says it is turned on, yet I have to manually enter my passwords every time. It is incredibly frustrating.


/moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section.

Asked by gary138 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

web mail

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Ear… (funda kabanzi)

Thought I should bring it to your attention. My default browser is Firefox and I use Earthlink as my email. Earthlink just informed me that Firefox no longer supports Earthlink. They have asked me to switch to Google Chrome where my email works fine. If you need to contact me , my phone is [phone# removed from public] and my name is Ken Westlund. My email is [email removed from public].

Asked by west47916 3 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule

"Reading list"

Hello. In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile. I'm using … (funda kabanzi)

Hello.

In Firefox on iOS I can add url to "reading list", then tap on bookmarks / reading list and back to the article at another time. But only on my mobile.

I'm using the sync option between iOS od mac OS app and... Could anybody tell me, where I can find the "reading list" on the Mac OS desktop Firefox app?

Asked by Jakub 4 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule

new print system dialog excessively slow

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a prin… (funda kabanzi)

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a print to a device or other interface (especially Preview), compared to the previous version as well as when compared to other browsers, like Safari.

By excessive, I mean 10-30 seconds for anything in the browser; where previously the request was completed in 1-2 seconds.

OS: macOS Sierra (10.12.6) FF: 97.0.1

Asked by steve 4 izinyanga ezidlule

Last reply by john.r.mcclelland 3 izinyanga ezidlule

Quickbooks embedded pdf's not working in V98

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If… (funda kabanzi)

When I attempt to print a deposit slip or send an invoice from QuickBooks Online, the embedded pdf only shows if I set the pdf extension to always display in firefox. If I set it to always ask, I then pick show in firefox and it opens a new tab with the pdf. AND it downloads it to my download folder, neither of which I want to happen.

Asked by sneadmark 3 izinyanga ezidlule

Last reply by akrywonizka 3 izinyanga ezidlule

Recently updated Firefox, now random selection of multiple tabs

Running Firefox on MacBook Pro iOS v 12.2.1. Recently updated Firefox, now while navigating through tabs, FF randomly selects multiple tabs. When this happens, I can only… (funda kabanzi)

Running Firefox on MacBook Pro iOS v 12.2.1. Recently updated Firefox, now while navigating through tabs, FF randomly selects multiple tabs. When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well. Also, I cannot close the tabs with the X but must right click for drop-down menu to close. I can open new tabs, but that tab is becomes the anchoring selected tab, any other tab I try to go to then becomes selected, as well as every tab in between, none of which I can actually view, they are stuck. I have tried "select all" in hopes of then de-selecting, but deselecting is not an option.

This is really holding me up as I have work to do and cannot view the necessary tab. I'm extremely frustrated.

LOL, as randomly as it starts, it stops...I wanted to take a screen shot, but no, everything is fine now.

Asked by janet.lintz 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Restore Firefox Bookmarks from JSON file on Mac running Big Sur

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I sel… (funda kabanzi)

I had to rebuild my mac. Prior to reformatting hard drive I saved my Firefox bookmarks as a JSON. File. The instructions say to restore the JSON file but every time I select Restore >> Choose File, no dialogue box comes up for me to select the location of my file.

What do I do?

Asked by cameraeyes 3 izinyanga ezidlule

Last reply by Terry 3 izinyanga ezidlule

Download window suddenly huge

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download… (funda kabanzi)

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download which is really annoying. Any tips on how I can make it go back to how it was before?

Asked by assets123 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

FF settings get reset by themselves

Default home page keeps getting reset to "Browser default" every day or two. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preferenc… (funda kabanzi)

  1. Default home page keeps getting reset to "Browser default" every day or two.
  2. The search engine choice keeps defaulting "Browser default" and goes to Yahoo. My preference is Google.

Earlier someone said that one of the Add-ons might be causing this and that i should disable all of them and try. No improvement. It still keeps happening.

I even re-installed FF to no avail.

Can someone help sort this out?

Many thanks.

Asked by C S Balachandran 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Access Denied Error Message

I received the message Access Denied Error 121 while working on my Ancestry.com page. I have always had access to Ancestry using Firefox. I tried logging off of Ancestr… (funda kabanzi)

I received the message Access Denied Error 121 while working on my Ancestry.com page. I have always had access to Ancestry using Firefox. I tried logging off of Ancestry and logging back in. That did not fix the problem. I also made sure that Ancestry is on the Standard setting for cookies. That did not fix it either.

What do I need to do to fix the problem. I use a MAC. As I said before, I have always used Firefox for my Ancestry work because the site works better on Firefox than Safari.

Please help,

Lisa A Smith [phone# removed from public]

Asked by Leediebug 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

is there a way to automatically have my posted question emailed to me?

hello, i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent… (funda kabanzi)

hello,

i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent to me? (many other sites, such as google and ebay, have this option, and it is very helpful).

thanks!

Asked by z. ixa 3 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule

Can't find browser hisoty on a mac

Hi Support, I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox … (funda kabanzi)

Hi Support,

I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history.

Please help!! Thank you!

Alexander


edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have macOS.

Asked by voiceman1 3 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule

Privacy: Firefox Knows User Account Name

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to … (funda kabanzi)

Firefox is a very private browser, and that is why I like it. But recently, when I was pairing my Android Firefox with my Mac Firefox, Firefox asked me whether I want to confirm pairing. This all worked fine, but I noticed that Firefox mentioned the home folder of the account on my mac on which it was installed to identify that Firefox instance running on my Mac. This home folder is the name of my user account, which is my actual name. So Firefox has access to and is in some sense broadcasting my actual name over the internet. I understand that this might be only viewable by me and encrypted, so not even viewable by Firefox itself let alone the public internet (and I hope my understanding is correct and this is indeed the case--correct me if I am wrong), but it was still disconcerting that "metadata" like this is floating around the internet which can easily identify someone even if he goes to great lengths for privacy.

Asked by rbjones111960 3 izinyanga ezidlule

Last reply by Chris Ilias 3 izinyanga ezidlule