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Gmail doesn't work on Firefox browser - Clearing Cache is only a short term fix.

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers ju… (funda kabanzi)

I've been 99% successful at switching over from Chrome to Firefox, however a major hiccup is that Gmail stops loading on Firefox, though it works on all other browsers just fine.

If I manage to actually open Gmail, I will be able to browse for about 20 seconds before getting an error message that says Gmail is having a problem and to 'refresh to retry' - clicking refresh will make the page crash and show only a white screen. From then onwards, even trying to open Gmail in another tab will not actually redirect you from the current page you are on. It will just update the address bar to say "https://mail.google.com/mail/u/0/#inbox", however the browser doesn't actually load anything, and the 'refresh' icon shows that nothing is even in the works buffering.

Searching forums shows many people having this issue, and the only effective fix is to clear your cache and refresh the page. Unfortunately, while this technically works in the short-term, it is only a matter of time (sometimes under 5 minutes) before it crashes again.

As you can imagine, this it really limits productivity - it's hard to get on a roll when you have to keep stopping every couple of minutes to re-attach the wheels.

Forums show that this issue has been happening to users for years, and unfortunately nobody has been able to offer a long term solution, leading me to have to use a seperate browser just to access my emails. One user suggested switching away to a completely different email server such as Protonmail and ditching Gmail entirely but 1. that is comically inconvenient advice, 2. not viable as an organisation I volunteer with uses gmail, and 3. doesn't help fix the actual issue in the first place, which many users besides myself are facing.

Is anybody able to offer a reliable fix for this? Is there a browser extention that is causing the issue, or one that can fix it?

All help would be greatly appreciated as I find this issue to be a huge source of frustration from a browser that I am otherwise quite happy with.

Asked by 4rasertan 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (funda kabanzi)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 1 isonto elidlule

Last reply by Dropa 1 isonto elidlule

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (funda kabanzi)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 5 izinyanga ezidlule

Last reply by Adrian 1 isonto elidlule

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (funda kabanzi)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Unable to print in Firefox ESR 102.6.0 ... print preview icon just goes around and around

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just… (funda kabanzi)

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just keeps going around and around and says 'Preparing Preview' with no resolution. Tnx

Asked by bbakercpa 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

  • Okugcinwe kunqolobane

Having errors with downloads

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would ge… (funda kabanzi)

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would get an error saying that the action wasn't supported or something, so i just went there manually. Recently, it won't even show that error when trying to access downloads (it simply does nothing), & I have been having problems with windows explorer not opening when double clicking on the icon every so often; requiring a reset to fix it.

I was wondering if these are somehow related, & whether Firefox or something else was the problem. I've ran all the system scans that Windows recommended, but found no problems. Can you verify if this is a Firefox problem or other issue?

Also, I blocked my username for security purposes, hope that's not a problem

-J. Becker

Asked by jbecker31 6 izinyanga ezidlule

Last reply by Bithiah 3 emasontweni adlule

  • Okugcinwe kunqolobane

Comment éditer la page "Délai dépassé" ou rediriger vers une page locale.

Bonjour, Je travaille dans un musée. Nous utilisons Firefox sur des pc accessibles pour le public. Comment accéder à "aboutNetErrorCodes.js" pour l'éditer. Je souhaite re… (funda kabanzi)

Bonjour, Je travaille dans un musée. Nous utilisons Firefox sur des pc accessibles pour le public. Comment accéder à "aboutNetErrorCodes.js" pour l'éditer. Je souhaite remplacer le message par défaut de Firefox et rediriger vers une une page en local. Merci pour votre aide. Yves

Asked by Yves 7 izinyanga ezidlule

Last reply by Mike Kaply 4 emasontweni adlule

Firefox Thunderbird

Hello! I am trying to install Thunderbird on my Lenovo chromebook and I am running into a issue of the file not opening. I downloaded Firefox through my chromebook's Linu… (funda kabanzi)

Hello!

I am trying to install Thunderbird on my Lenovo chromebook and I am running into a issue of the file not opening. I downloaded Firefox through my chromebook's Linux software but I do not know the steps to repeat for Thunderbird. I'd greatly appreciate a walk along since I'm not great with Linux and its terminal.

Thank you in advance, Mario

Asked by mariogza9000 4 emasontweni adlule

Last reply by Matt 4 emasontweni adlule

Nightly auto zooms when entering text on a website

Hello, I am using Firefox Nightly for Android, and it now auto zooms when I enter text. When this happens, there is no way to zoom out without closing the keyboard and t… (funda kabanzi)

Hello,

I am using Firefox Nightly for Android, and it now auto zooms when I enter text. When this happens, there is no way to zoom out without closing the keyboard and then zooming out. Once the keyboard opens again, it zooms in, making maneuverability on web pages impossible. It also has broken a few web pages such as www.bpm-lux.com.

Even when activating the "Make all websites gesture-able" there is no way to zoom back out.

There used to be a setting or access to the configuration for Firefox, but no more.

Is there a way to stop this auto zooming when entering text?

Asked by R. Maez 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

  • Okugcinwe kunqolobane

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (funda kabanzi)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 7 izinyanga ezidlule

Last reply by Island Bookkeeping 1 inyanga edlule

  • Okugcinwe kunqolobane

using firefox 102.0.1 - suddenly have problems on Amazon

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome. When I try … (funda kabanzi)

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome.

When I try to search products on FF I get a black screen. When I try to access my wish list, I get multiple error messages.

I tried Re-installing FF but the same problem persists. I have not tried uninstalling/reinstalling yet.

I did a full virus scan overnight. No problems were found in the scan.

Asked by Rosaliy Lynne 7 izinyanga ezidlule

Last reply by tuxedocat101 1 inyanga edlule

  • Okugcinwe kunqolobane

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al … (funda kabanzi)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 6 izinyanga ezidlule

Last reply by starship 1 inyanga edlule

Can't delete saved credit card info

Although I can get the "Saved Credit Cards" box on my screen, showing my saved cards, only the "Add" button is highlighted - I'm not able to select either the "Edit" or "… (funda kabanzi)

Although I can get the "Saved Credit Cards" box on my screen, showing my saved cards, only the "Add" button is highlighted - I'm not able to select either the "Edit" or "Remove" boxes which are greyed out. I can select/highlight any card shown in my list, but can do nothing with them! I'm wondering if the fact that I have deliberately avoided updating Firefox for weeks now has anything to do with this? When I enabled the last update (a few weeks ago) the header rows including the bookmarks row, the web page search box, and the open windows row, all came up as way too large, and I couldn't adjust them back to normal size, so I've been declining the update ever since. Would/should this affect the ability to delete my saved credit cards?

Asked by bepark1 1 inyanga edlule

FF 102.3.0esr doesn't update

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. … (funda kabanzi)

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. Enterprises Policies. I Deleted [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox]. Enterprises Policies now gone, but message hasn't changed nor can I update.

Asked by Norbert38 2 izinyanga ezidlule

Last reply by Mike Kaply 2 izinyanga ezidlule