Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clea… (funda kabanzi)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (funda kabanzi)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

Is TLS going away?

Hello, IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance? thank you, Amanda … (funda kabanzi)

Hello,

IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance?

thank you, Amanda

Asked by ameehan 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

I'm upgrading from windows 10 to windows 11. Will Thunderbird make the transition without problems?

I'm upgrading from windows 10 to windows 11. Will Thunderbird make the transition without problems? Same question for Firefox. Will I need to completely reinstall and re… (funda kabanzi)

I'm upgrading from windows 10 to windows 11. Will Thunderbird make the transition without problems? Same question for Firefox.

Will I need to completely reinstall and reconfigure Thunderbird and Firefox after the Windows 11 upgrade?

Asked by now2 1 unyaka odlule

Last reply by Display name. день сумо 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozilla

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder … (funda kabanzi)

I'm trying to migrate my Firefox application and all of its associated data from my old computer (Windows 7) to my new computer (Windows 10). I copied my Mozilla folder from my old computer onto a flash drive. Then on my new computer, I executed the application from the flash drive, but it doesn't have my associated data from my old computer. What should I have done?

Asked by RTDuBose 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Update keep on reverting to earlier version

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried: Uninstall and reinstall Firefox Refresh in about:support Use a new profile … (funda kabanzi)

I updated to version 99.0.1 but it keeps on going back to 98.0.2. Things I had tried:

  • Uninstall and reinstall Firefox
  • Refresh in about:support
  • Use a new profile

I think it is happening daily around the same time. Suddenly my pages in Firefox will stop loading. Then I need to close and reopen it. And then it will prompt me to start with a new profile because I am using an older version. On check, my Firefox had been reverted to version 98.0.2. Then I have to update and then only I can change back the profile.

Asked by yekit 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunderbird 91.8

When you go to preferences>Privacy & Security and you click on Learn more about the privacy issues of remote content (or any other further information which is in … (funda kabanzi)

When you go to preferences>Privacy & Security and you click on Learn more about the privacy issues of remote content (or any other further information which is in a blue font) you get a page that says Secure Connection Failed When you run diagnostics you find that Google Location Service Key and Mozilla Location Service Key are missing Please tell me how to resolve these 2 issues

Asked by InTheSoup 1 unyaka odlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

hacked

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know … (funda kabanzi)

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

Asked by rtbjaf65 2 iminyaka edlule

Last reply by chiefwhiteperch73 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (funda kabanzi)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 2 iminyaka edlule

Last reply by AliceWyman 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (funda kabanzi)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Large video files from Microsoft OneDrive repeatedly fail to download; working in other browsers

Every week, for work, I need to download at least one large video file from Microsoft OneDrive and then upload it to YouTube. (These are MP4s in the range of 200 - 800 MB… (funda kabanzi)

Every week, for work, I need to download at least one large video file from Microsoft OneDrive and then upload it to YouTube. (These are MP4s in the range of 200 - 800 MB.) For the last couple of months, maybe longer, the download keeps failing in Firefox. When I switch to Chrome, the same MP4 downloads with no problem.

Any idea what might be going on? Usually the file starts downloading just fine; I see the bar gradually filling up in the notification area, but then it suddenly stops and says "Failed." If I retry, the same thing just happens again.

I'm not using any kind of download manager (that I'm aware of), just relying on Firefox's default download behavior when I click on the "Download" link on the OneDrive web page (sample URL: https://olucdenver-my.sharepoint.com/personal/YADA_YADA/_layouts/15/onedrive.aspx?id=LONG_QUERY_STRING_HERE).

Thanks in advance for any help you can provide!

Dan

Asked by Dan Robinson 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (funda kabanzi)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 2 iminyaka edlule

Last reply by Toad-Hall 1 unyaka odlule

  • Okugcinwe kunqolobane

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (funda kabanzi)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Transferring Thunderbird to my new computer

I upgraded to a new computer. When I did, I saved the old C drive and transferred it to the new computer. When I installed Thunderbird, it downloaded all of the emails th… (funda kabanzi)

I upgraded to a new computer. When I did, I saved the old C drive and transferred it to the new computer. When I installed Thunderbird, it downloaded all of the emails that I've received since I built the new computer but all of the old emails and folders are gone. Can I retrieve them? I' certain I stored them on the old computer. There's probably a folder in the old C drive files. What is the procedure to retrieve the old emails and folders?

Thanks in advance for your help. FWIW, I did make a contribution/

Asked by Bill Beausoleil 2 iminyaka edlule

Last reply by david 1 unyaka odlule

  • Okugcinwe kunqolobane

Option to Open instead of Save is gone as of 98.0.1

Firefox used to give the option to open a file without saving. Now it saves everything to my downloads folder with no option to just open. (I am aware Firefox used to sav… (funda kabanzi)

Firefox used to give the option to open a file without saving. Now it saves everything to my downloads folder with no option to just open. (I am aware Firefox used to save the opened files in temp). This causes major clutter in my downloads folder and big disruptions to my work flow. Sometimes I just want to view the file and not save it to my working folder (downloads).

Is there a workaround to save to opened files in temp and the saved files to download?

Does Firefox give 2 different "save to" options? One option for a location to save downloaded files and one option for a location to save opened files?

Asked by ferrisjustin18 2 iminyaka edlule

Last reply by Terry 1 unyaka odlule