Kukhonjiswa imibuzo ethegiwe:

Send window doesn't close after sending

When I send an email, a window pops up that shows the sending progress. Emails appear to send and save to the sent folder just fine, but the window doesn't close and will… (funda kabanzi)

When I send an email, a window pops up that shows the sending progress. Emails appear to send and save to the sent folder just fine, but the window doesn't close and will remain open until I press the cancel button. Is it possible to fix this?

Open 1

message filter settings keep changing

I have frequent problems with message filter settings and these problems have been occurring through several of the last Thunderbird versions. All message filters frequen… (funda kabanzi)

I have frequent problems with message filter settings and these problems have been occurring through several of the last Thunderbird versions. All message filters frequently lose "Move message to.." information. "Enabled" check boxes become unchecked "Run selected filter(s) on:... " specified file keeps changing.

Open 1

I set up a new email address. I'm getting this message and have no idea what it means: he STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Username and password not accepted.

I set up a new email and must have done something wrong. I'm getting this message: he STAT command did not succeed. Error getting message number and sizes. Mail server po… (funda kabanzi)

I set up a new email and must have done something wrong. I'm getting this message: he STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Username and password not accepted.

What do I do?

Open 1

How do I completely delete the gmail account from Thunderbird

I reinstalled Thunderbird and now it tries to access my gmail account even though I didn't add it. I only use gmail when I log into it from a web site. I don't want thu… (funda kabanzi)

I reinstalled Thunderbird and now it tries to access my gmail account even though I didn't add it. I only use gmail when I log into it from a web site. I don't want thunderbird to have access.

Open 5

Email disappearing from Inbox. 11 years of emails still on my rackspace isp.

I have been a Thunderbird user for many years, although I stopped updating with 102.15.1 (64 bit) as the new features and benefits did not provide a benefit. In the past … (funda kabanzi)

I have been a Thunderbird user for many years, although I stopped updating with 102.15.1 (64 bit) as the new features and benefits did not provide a benefit. In the past few months, emails in my Inbox have disappeared, without being manually deleted. Typically the Inbox will keep emails from today and dated back to about six weeks earlier. Everything else is gone but still on the Rackspace ISP. I have Thunderbird running on two PCs (office and home), one iPad and my iPhone.

My account settings are IMAP, SSL/TTS, and message sync don't delete anything.

I have reviewed suggestions online regarding fixing this; including reindexing, changing settings, etc. but nothing has worked. I know that I can create local folders and save a copy there but I did not have this problem before and it is inconvenient to have to save copies, then remember to look at the saved folder instead of the inbox. According to the tech folks at Rackspace the issue is either within my system setup or some change to the Thunderbird program (although I am still running 102.15.1). My preference is to restore the program to its original functionality instead of creating work arounds. Any advice is much appreciated. Thank you.

Open 1

I have problems with my Orcon emails and they say it is Thunderbird.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a mes… (funda kabanzi)

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

Open 65 29

Which British English diction is included in flatpak thunderbird

I am migrating from thunderbird flatpak to thunderbird linux repository and the British English dictionary, which is included in the flatpak version, isn't included in th… (funda kabanzi)

I am migrating from thunderbird flatpak to thunderbird linux repository and the British English dictionary, which is included in the flatpak version, isn't included in the linux repo version.

I can see there are two different British English dictionaries in the "dictionary and language packs" page.

Please can anyone help and tell me which British English dictionary is included in the flatpak thunderbird? I would like to use it with the linux repo version, I like that dictionary.

Open 1

New POP3 mail is delivering into a nested 'Archives/Inbox' folder instead of the account's real Inbox, and both folders appear to be flagged as special Inbox folders (neither can be renamed) — where is this flag stored and how can it be safely reassigned?

Title: POP3 mail delivering into Archives/Inbox instead of real Inbox — folder appears mis-flagged as special Inbox Thunderbird version: 152.0.1 (Windows 11) Problem: Aft… (funda kabanzi)

Title: POP3 mail delivering into Archives/Inbox instead of real Inbox — folder appears mis-flagged as special Inbox

Thunderbird version: 152.0.1 (Windows 11)

Problem: After migrating my profile to a new computer (copying the profile folder and profiles.ini, both with relative paths), new mail for a POP3 account (server1, account1) is being delivered into a nested folder "Archives/Inbox" instead of the account's real top-level "Inbox".

Evidence gathered so far: - Real Inbox: mailbox://ABC@savba.savba.sk/Inbox — only 1 message, effectively untouched for weeks - Archives/Inbox: mailbox://ABC@savba.savba.sk/Archives/Inbox — 31,186 messages, 10.9 GB, actively receiving new mail (confirmed with a test send) - Both folders display the same "special Inbox" folder icon in the folder pane - Neither folder can be renamed (rename option greyed out on both) — normally only true special folders are rename-locked - Account Settings shows only 3 legitimate accounts (POP3 savba.sk, IMAP Yahoo, Local Folders) — no hidden/orphaned account pointing at Archives - No message filter is causing this (only active filter is an unrelated SpamAssassin rule) - Identity's archive_folder pref is set to .../Archives (not .../Archives/Inbox), so this isn't the manual-archive-target setting either - Checked prefs.js directly: no mail.server.server1.* pref names an explicit "Inbox" folder path, so the special-folder designation doesn't appear to live in prefs.js - Renamed folderCache.json to force a rebuild — did not fix delivery, and also temporarily broke the Send button in compose windows (fixed by restoring the original file) - Ran "Repair Folder" on Archives/Inbox — only rebuilt the message index (.msf); did not change where new mail is delivered

Current hypothesis: The special-folder (Inbox) flag seems to be stored per-folder (likely inside each folder's own .msf index or an internal DB row) rather than in prefs.js or folderCache.json — which would explain why neither cache rebuild nor folder repair touched it. Two folders under the same account appear to carry this flag simultaneously.

Questions: 1. Where exactly is the special-folder (Inbox) designation stored, if not in prefs.js or folderCache.json? 2. Is there a supported way to clear/reassign this flag from a specific folder via the UI or Config Editor? 3. Could deleting just that one folder's .msf file (Thunderbird closed) force it to regenerate without the incorrect flag, without affecting the 31,186 messages in the mbox file itself? Is this safe?

Happy to provide further logs or additional prefs.js excerpts (redacted) if useful.

Thanks in advance.

Open 1

Error message

When I login into Thunderbird, I continue getting the following error message "Login to server imap.comcast.net with username kfn.appraiser@comcast.net failed". I put in… (funda kabanzi)

When I login into Thunderbird, I continue getting the following error message "Login to server imap.comcast.net with username kfn.appraiser@comcast.net failed". I put in correct password and happens again. Mail server is Comcast. Running Windows 11

Open 1

not permanently delete all email from gmail

I am plagued by demands that I allow Thunderbird to "permanently delete all" my email from Gmail. Why would I want to do that????? I'd like for Thunderbird to be able to… (funda kabanzi)

I am plagued by demands that I allow Thunderbird to "permanently delete all" my email from Gmail. Why would I want to do that????? I'd like for Thunderbird to be able to compose, send, receive, and delete emails in Gmail, but not permanently delete all of my email there. What can I do?

Open 1 10

TBird is automatically deleting messages

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any me… (funda kabanzi)

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?

Open 5 10

Adding 2nd outlook accound

Hello, I started using Thunderbird in order to be able to manage all my email accounts from one place and I stumbled to one problem. I have 6 different email accounts and… (funda kabanzi)

Hello, I started using Thunderbird in order to be able to manage all my email accounts from one place and I stumbled to one problem. I have 6 different email accounts and all are created by me.

I know that I cannot add a Proton account as it requires a paid service from Proton that I don't need as I use it only as a backup account in order to be able to recover the other 5 ones.

My Yahoo account added successfully without any problems as my 2 Google ones.

My primary outlook was added successfully by using the simple add account setup. The problem started when I was trying to add my second outlook account. Everything I tried it always gives me an error that says "Authentication error. Unable to login at server. Probably wrong configuration , username or password." I know for a fact that the username and password are correct as when I start to add the account it displays a prompt on my phone to verify the connection. But at the last step it says the error I mentioned. I even tried to clear all cookies and passwords and tries again but without any success. I compared the configuration of the 1st outlook one to the 2nd and they were correct. Correct hostnames, security etc.

I also checked the account settings in of the emails on the providers page and the only difference is that in the 2nd I haven't enabled the 2FF authentication.

What am I doing wrong?

Appreciate the help! Alex

Open 2 79

How to save signiture and insert into email

Been using outlook since 2000, I am tyrin to cut the umbilial cord to outlook as it is craper each year that passes. Can i have more than 1 sig as i use maybe 10 differen… (funda kabanzi)

Been using outlook since 2000, I am tyrin to cut the umbilial cord to outlook as it is craper each year that passes.

Can i have more than 1 sig as i use maybe 10 different sigs for different reasons?

I see a use file do i get to choose a differt file when inserting sig or am i stuck with one and have to manualy change file or copy from somewhere else.

Once i get Thinder runnin i wil be happy to support on a monthly basis but i need to se if ti will suffice.

Open 3 69

Email problem

I have two email addresses on Thunderbird: [redacted] @gmail.com and [redacted] @gmail.com which I use regularly. Recently, when trying to open these accounts, I have fou… (funda kabanzi)

I have two email addresses on Thunderbird: [redacted] @gmail.com and [redacted] @gmail.com which I use regularly. Recently, when trying to open these accounts, I have found that I am unable to do so but that when I click on the Thunderbird icon, I get a mall box with various symbols on it, none of which helps to open my inboxes. Your assistance would be much appreciated and my mobile number is [redacted phone# from community support forum] Thank you, David Beglan.

Open 1 10