Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Mail headers showing but content not visible

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder… (funda kabanzi)

Older messages in Thunderbird are listed but their content is not showing. I have been using TB forever and I never had that problem before. It is POP3. When I try Folder Repair, the program simply throws out all messages whose content is not accessible (so if my Sent folder has 40,000 messages it comes back with a Sent folder of 2,000). Clearly something got corrupted but I am not sure what. In the picture below, the header is visible but (a) not clickable (different header showing) (b) no content is displayed. I used to copy the content of the TB folder to my laptop and back (while keeping different profile names assigned during installation. The problem seems to have started when I changed profile names and began using identical profile names on both the desktop and laptop. Also, the total size of the folders is around 65Gb, in case there is a size limit. Any ideas? Thanks

Asked by tcorat1 1 isonto elidlule

Last reply by Wayne Mery 13 amahora adlule

Can recieve email but cannot send anything out. "Unable to authenticate to outgoing server (SMTP.COMCAST.NET)"

Trying to figure it out myself givr up. tracked to server settings not configured right? SMTP got this message a little while back,,,sending of the message failed. Una… (funda kabanzi)

Trying to figure it out myself givr up. tracked to server settings not configured right? SMTP got this message a little while back,,,sending of the message failed. Unable to aiuthenticatrto outgoingserver(SMTP.COMCAST.NET. Please chech the passwordand verify. (don't know exactly how to do that) the authentication method in account settings/ out goingserver SMTP. 07/10/25 I have so many thingas messed up in there. I'm 79 and losing to this new technology

how much would it cost me for you wonderful people to fix it for me? can you do that?

Thanks for any information you can give me.

Linda Beck

PS I LOVE forefox and Thunderbird. It was always easy but nowl.....

Asked by Linda 1 usuku oludlule

cannot add xxx@tampabay.rr.com email address to Thunderbird (Hub?)

new password for email has been accepted by the server host but not being recognized by Thunderbird. IE: I can sign in to sprctrum.net but cannot add xxx@tampabay.rr.co… (funda kabanzi)

new password for email has been accepted by the server host but not being recognized by Thunderbird.

IE: I can sign in to sprctrum.net but cannot add xxx@tampabay.rr.com email address to Thunderbird. I have gone to settings/passwords and first simply changed the existing password to a new one (the same as spectrum.net). Didn't work, then I deleted the whole account in passwords and tried to add it back in but still got this same message.

Authentication error. Show less

Unable to log in at server. Probably wrong configuration, username or password.

Asked by Sunvee 4 ezinsukwini ezidlule

Last reply by Wayne Mery 13 amahora adlule

Mbox file sizing

Imagine having more than 30 Accounts to be added on a single profile my concern is how will Thunderbird handles file size if it's using one file (MBOX) and if the file h… (funda kabanzi)

Imagine having more than 30 Accounts to be added on a single profile my concern is how will Thunderbird handles file size if it's using one file (MBOX) and if the file has no solution, can I create files and keep mails on them until they reach max size?

Asked by Amir Maher 14 amahora adlule

moving saved sent emails from local fodlers back to thunderbird

Hello wonderful thunderbird community, I have had issue with with disappearing emails from my sent folder. For a few months now, everytime I send an email, I can not loca… (funda kabanzi)

Hello wonderful thunderbird community, I have had issue with with disappearing emails from my sent folder. For a few months now, everytime I send an email, I can not locate it in my sent folder. I reached out to my email holst company and they advised me to check the account setting under:

Copies and Folders, 

When sending message, automatically, Place a copy in, Other, I found the sent emails were saved in a local folder on my computer.

I looking into the local folder and found several files as per the attached screenshot.

Please let me know how to move these files back to the sent folder under thunderbird.

Thanks.

Asked by VC Matter 14 amahora adlule

Exchange auth error when setting up account

Hi, I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth … (funda kabanzi)

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

Asked by besle19 5 ezinsukwini ezidlule

Last reply by Reda 15 amahora adlule

Здравствуйте! При отправке сообщения возникает данная ошибка!

Сделала новую подпись при помощи html кода и прикрепила туда картинку с ссылкой, еще другие ссылки , при отправке сообщения внизу экрана пишется данное сообщение " Thunde… (funda kabanzi)

Сделала новую подпись при помощи html кода и прикрепила туда картинку с ссылкой, еще другие ссылки , при отправке сообщения внизу экрана пишется данное сообщение " Thunderbird заблокировал загрузку в это сообщение файла. Разблокирование файла включит его в отправленное вами сообщение" При этом пропадает картинка и виден только контур где она раньше была.

Можно конечно разблокировать сразу сообщение и картинка привяжется, но писем много и каждое разблокировать будет  неудобно и муторно. Можно ли как-то в настройках это убрать?

Asked by sva3 17 amahora adlule

Most email tagged as ***SPAM***

The last few days most of my emails have been tagged as ***SPAM*** and automatically moved to my Junk folder. I have to be sure to check that folder. I've tried "training… (funda kabanzi)

The last few days most of my emails have been tagged as ***SPAM*** and automatically moved to my Junk folder. I have to be sure to check that folder. I've tried "training the app by moving valid email to the inbox but the problem persists.

Asked by bob422 1 usuku oludlule

Last reply by Matt 1 usuku oludlule

Inability to Create New Messages (bug1956258)

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, a… (funda kabanzi)

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Asked by graeme_edwards 1 isonto elidlule

Last reply by Michail Pappas 5 ezinsukwini ezidlule

Cannot compose new email in Thunderbird 140.0esr – Compose window does not open (bug1956258)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Rece… (funda kabanzi)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

Asked by Aleksandar Ljesic 6 ezinsukwini ezidlule

Last reply by bigcat 4 ezinsukwini ezidlule

While composing new message, attached pdf file opening error.

While composing new message window and opening the attached pdf file to check whether right file attached (from email composing window) an error occurs pdf could not be o… (funda kabanzi)

While composing new message window and opening the attached pdf file to check whether right file attached (from email composing window) an error occurs pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences, but, I can open the pdf files (same email or other drafted emails) from "draft folder, after sending and accessing it from Sent folder and even from Inbox folder " which have pdf file attachment, in the system adobe reader. But when I change in default program settings to - "view in Thunderbird" it opens in Thunderbird (opening from composing window too), but I need to view in adobe reader. Using Thunderbird 115.18.0 (64 bit) Supernova in Windows 7 - 64 bit. Any ideas or solution anyone have?

Asked by Annu Creations 1 usuku oludlule

Last reply by jeff-g 1 usuku oludlule

Deleted messages do not show up in trash in 1 gmail account

Been this way for quite a while now. Deleted messages do not show up in trash in 1 gmail account. Properties of the trash folder indicate that it contains 124 meg. In … (funda kabanzi)

Been this way for quite a while now. Deleted messages do not show up in trash in 1 gmail account. Properties of the trash folder indicate that it contains 124 meg. In a different gmail account all is normal. Properties indicate the same in both gmail accounts. Asside from maybe deleteing/reinstalling the account, how can this be fixed?

Asked by Tom Thompson 1 usuku oludlule

Last reply by jeff-g 1 usuku oludlule

Legal Viability of emails downloaded from GMail into Thunderbird Mail Client

Microsoft Outlook Client emails are legally valid in a court of law, but Thunderbird emails are not. Can we start taking baby steps towards making Thunderbird emails a l… (funda kabanzi)

Microsoft Outlook Client emails are legally valid in a court of law, but Thunderbird emails are not. Can we start taking baby steps towards making Thunderbird emails a little more viable in legal applications?

While I do not understand these things in the depth required, can we start taking baby steps towards achieving legal validity of emails downloaded from Thunderbird?

I am presenting below a conversation that I had with chat GPT regarding this matter for the help of anyone who wishes to take this up.

Chat GPT:

QUESTION 1: 1. As per my limited knowledge, Outlook client emails are legally valid because the header cannot be edited. This however, is not true of Thunderbird emails. Do I understand correctly? 2. What are the challenges in making Thunderbird header not user editable, so that Thunderbird emails also have the same benefit?

Chat GPT: Your question touches on email authenticity and legal validity—especially in regulated or evidence-sensitive contexts. Let's break it down:

Is it true that Outlook headers are immutable and Thunderbird’s are not?

Partially True — but needs clarification.

Email headers in both Outlook and Thunderbird

Can be viewed by recipients, but cannot be edited after the email has been sent. Only during composition can certain headers (like `From`, `Reply-To`) be changed, depending on the setup.

What you cannot change post-sending:

After an email is sent (from any client), the core SMTP headers (`Date`, `From`, `Message-ID`, etc.) are locked. These are generated by the sending server and cryptographically traceable via server logs or DKIM.

Outlook’s extra layer:

Outlook integrates closely with Microsoft Exchange, which stores server-side logs, message tracking, and non-editable audit trails (e.g., via journaling). That’s what gives Outlook/Exchange emails more evidentiary credibility, not just the client itself. In contrast, Thunderbird usually connects via standard IMAP/SMTP, without server-side logging, unless used with a corporate mail server like Postfix + Dovecot + journaling.

In Summary: Table Feature Outlook (w/ Exchange) Thunderbird Headers editable during composition Yes (some fields) Yes (same) Headers editable after sending No No Built-in server-side logging Yes (Exchange) No (unless configured) Strong evidentiary trail Common in enterprise Requires external setup

What are the challenges in making Thunderbird headers non-editable during composition?

The challenge lies not in technical impossibility, but in the design philosophy of Thunderbird:

a. Open Source & User Control

Thunderbird is open source, so users can customize or even extend the client to manipulate headers (via extensions or config changes). This is powerful for advanced users, but not ideal in regulated or high-trust environments.

b. Lack of Server-Side Enforcement

Thunderbird relies on whatever SMTP/IMAP servers it connects to. Unless the server enforces policies (like DKIM signing, DMARC, or header filtering), client settings are only soft limits.

c. Missing Native Audit Features

Outlook/Exchange logs metadata like when a message was sent, delivered, read, etc. Thunderbird lacks that unless paired with enterprise-grade backends. How Could Thunderbird Improve Legal Trustworthiness?

1. Header Locking During Composition

  	Disable or grey out fields like `From`, `Date`, `Message-ID`.
  	Possible via extension, but not enforced by default.

2. Enforced Server-Side Signing (e.g., DKIM)

  	Ensure outgoing mail is cryptographically signed to verify integrity.
  	Requires a properly configured mail server, not just Thunderbird.

3. Journaling or BCC Archiving

  	Auto-BCC all sent mail to a tamper-proof archival system.
  	Thunderbird can do this via rules or server configuration.

4. Extension or Mode for “Forensic Compliance”

  	Custom Thunderbird modes that restrict editing headers, disable extensions, log actions, etc.

Final Thoughts

You're correct in understanding that Thunderbird offers less baked-in legal reliability than Outlook + Exchange. But this isn’t due to insecure design—rather, it's due to Thunderbird’s flexibility and lack of tight server integration. Thunderbird can be made trustworthy with the right server configuration (DKIM, archiving) and possibly some custom add-ons.

If you’re looking to build or propose a “forensic-grade” Thunderbird environment, I can help design one with proper technical constraints and audit trails. Let me know!

QUESTION 2: My legal Counsel has told me that emails downloaded from the Gmail server into the outlook client are legally valid. So even without Microsoft Exchange and all the other server side logging, Outlook emails are legally viable. Chat GPT

Yes — your legal counsel is broadly correct, and here’s the nuanced explanation:

Emails Downloaded via Outlook (from Gmail) Can Be Legally Valid

Even without Microsoft Exchange, emails downloaded into Outlook (say via IMAP or POP from Gmail) can still be legally viable evidence, because:

1. Outlook stores email in a tamper-evident format

Outlook saves emails in `.pst` or `.ost` files. These files have a structured, proprietary binary format that is hard to tamper with without detection. Courts often accept these files (with chain of custody) as original records.

2. Outlook preserves server headers

Even when connected to Gmail, Outlook does not modify or fake headers. It shows server-signed headers (like `Message-ID`, `Date`, etc.) exactly as received. These headers can be verified independently against:

Gmail’s “Show Original” → raw headers DKIM/DMARC authentication

3. Integrity from Gmail itself

Gmail assigns unique `Message-ID`s and signs outgoing mail with DKIM. DKIM proves the message has not been tampered with since it left Google’s servers. So even if Outlook is the client, the source of trust is Gmail + DKIM, not just the software.

In Legal Contexts

4. What courts typically require is:

 A copy of the original message as received (headers intact)
 Some form of chain of custody (who had access, how was it stored)
 Optionally, confirmation from the mail server logs (if challenged)
 Outlook is often used in corporate/legal environments because:

It does not let users easily forge full headers The data format is harder to manipulate Legal teams and forensic experts are familiar with `.pst` files

So even without Exchange, emails received and stored in Outlook are trusted, provided:

The full headers are intact The `.pst` or `.ost` file has not been tampered with

5. How This Differs from Thunderbird

Thunderbird also preserves headers and stores messages locally — but: Table: Aspect Outlook Thunderbird Storage format `.pst`/`.ost` (proprietary) `.mbox` or plain text Header immutability Enforced by format Editable via text file (with effort) Forensic familiarity High (in legal circles) Moderate Tamper-evidence Strong (binary format) Weak (editable with text editors)

So Thunderbird messages can technically be altered more easily after download, especially if stored in `.mbox` or `.eml` formats. That’s why they are viewed with more caution in legal settings.

Conclusion

Yes — emails downloaded into Outlook, even from Gmail, are generally accepted as legally valid, provided the headers are intact and the file has not been manipulated. Outlook's storage format and market reputation contribute to its legal trustworthiness — even without Exchange.

If you want to achieve similar legal credibility with Thunderbird, the focus should be on:

Enforcing DKIM-signing (from Gmail, already done) Locking down `.eml` or `.mbox` file access Possibly archiving in tamper-evident formats

Let me know if you’d like a workflow to export Thunderbird emails into a legally robust format similar to `.pst`.

Asked by Tapan Singhal 2 emasontweni adlule

Last reply by Zeeshan Lala 1 usuku oludlule

Dark mode link colors

Hello Development team, I am a long-time user of the Thunderbird e-mail client, having used it since it was Netscape Communicator. I have suffered from many upgrades that… (funda kabanzi)

Hello Development team, I am a long-time user of the Thunderbird e-mail client, having used it since it was Netscape Communicator. I have suffered from many upgrades that did not work well with my style of communication. However, the disappointing upgrade events using TB have been well overridden by the successful use of the overall e-mail client. Today’s topic is the latest upgrade, 140.0.1esr. The message page in dark mode shows darker links and text than it did using the add-on (Dark Mode). I have lost the ability to control text colors and the link status colors. I do not want to wander into the Config Editor to try and correct the linking status with a custom CSS entry. I have discovered the switch on the message panel to disable the “Dark Message Board”. I don’t like this method. I prefer a dark background and the ability to customize the message and link status colors while reading my messages.

Asked by Armadillo 1 usuku oludlule

Last reply by sfhowes 1 usuku oludlule

Thunderbird 140.0.1esr freezes during typing text of new messages

Thunderbird pushed out an automatic update last night (July 13 2025) to version 140.0.1esr. Since then I cannot complete creating and typing a new message without Thunde… (funda kabanzi)

Thunderbird pushed out an automatic update last night (July 13 2025) to version 140.0.1esr. Since then I cannot complete creating and typing a new message without Thunderbird freezing completely during entry of the text of a new message. I am running Windows-11 home, version 24h2. I have rebooted, etc. multiple times. I also ran thunderbird in troubleshooting mode and the problem still exists.

Please help - as of today Thunderbird is completely useless to me.

wellerhn@gmail.com

Asked by Harold Weller 1 usuku oludlule

Last reply by sfhowes 1 usuku oludlule

Importing files from Outlook to Thunderbird

Posting this request as my first has had no response. I've downloaded Thunderbird, familiarized myself with it and have used the import/export tool to import my Outlook … (funda kabanzi)

Posting this request as my first has had no response.

I've downloaded Thunderbird, familiarized myself with it and have used the import/export tool to import my Outlook 2024 emails, contacts and folders into Thunderbird. Although the my contacts and one folder (with it's related sub-folders) were received, none of my other folders, including sent and deleted emails, arrived. I tried several times, but always get the same results. Looking at on-line advise, I've found conflicting comments about how this can, or can't be done. Also, there's an app available from Mozilla for this, but after downloading it, it doesn't execute and want's to be told which program to use to do so and nothing I select works. Can anyone tell me if it's actually possible to download all of my existing Outlook folders? If so, how is it done? Thank you in advance for your assistance.

Asked by Placerville 1 usuku oludlule

linux install via ppa

I have a dual boot Windows / Linux Mint dual boot pc with the profile on the windows drive. I have Thunderbird installed on both and the Linux Thunderbird linked to the p… (funda kabanzi)

I have a dual boot Windows / Linux Mint dual boot pc with the profile on the windows drive. I have Thunderbird installed on both and the Linux Thunderbird linked to the profile on Windows. This has up until now worked for me. The Windows Thunderbird is on the esr channel (140.0.1esr) and the linux Thunderbird is installed from the software repository. I'm guessing the two Thunderbird versions on Windows and Linux have gotten out of "sync"? Now when I use the Linux Thunderbird I get the message that the profile has been modified by a newer copy of Thunderbird (the last update on on Windows).

UbuntuHandbook.org details how to install Mozilla Thunderbir via ppa.

I would really like to access my emails from both operating systems.

Can I install Thunderbird via the ppa command to get the esr client over the top of the existing Linux Thunderbird or should I uninstall the existing package first? Do you guys think this will work? Thanks in advance.

Asked by alepheron 2 ezinsukwini ezidlule

Last reply by Googlethunderbird. 1 usuku oludlule